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DiamondJacks Casino and Resort

711 DiamondJack's Boulevard, Bossier City, LA 71111
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DiamondJacks Casino and Resort
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319 reviews from our community

Traveler rating
    49
    63
    36
    63
    108
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Texarkana, Arkansas
1 review
1 of 5 stars Reviewed yesterday NEW

The hotel was one of my favorites for years so when I decided to go back home for a night with my girls, I picked here to stay. I opened the door and the smell almost choked me, right off. The room had a very old musty scent to it that made you just want to pass out. The carpets... More 

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Ocala, Florida
Top Contributor
72 reviews 72 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This review is for the Diamond Jack RV Park, not the hotel. It's small but very clean, with large paved sites. Our 40' 5th wheel was easy to pull in. This is a no-frills park, but that's fine with us. You can't beat the price, either. It's on the same site as the casino, if that's something you're interested in.... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I have never even stayed a night in this hotel before and all i have had is nothing but trouble. I set up an online reservation for the last weekend in February. A WEEK before, I call and cancel because of bad weather. It says you have to give a 24 hour notice, or it may be 48 hour notice,... More 

Was this review helpful? Yes 1
New York City, New York
Top Contributor
70 reviews 70 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not impressed. The rooms are big and fairly priced but that's pretty much the best feature of this one. Dinner buffet not very tasty. The casino looks like it hasn't been remodeled in 15 or 20 years. Dingy too. There are better casinos in town to go to.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

valet guys were not groomed ,hallway smelled.room was not clean shower was very dirty had to ask for housekeeping to come back up and the person that we spoke to from the front desk was rude when we asked them to send housekeeper because her room was dirty her name was Kimberly and bed looked like it had been slept... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Horrible place,stinks, terrible mattresses, nasty shower and tub. Outdated rooms not clean at all. If I could rate a 0 I would. Never again!! 100$ is too much for a room here. No refrigerator old tvs not plug ins whatsoever.

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Colleyville, Texas
1 review
2 of 5 stars Reviewed February 16, 2015

we only paid 50$ for the room and felt that was too much. it needs a total room update, new mattresses and maintenance would be a plus too. the towels were fluffy but the sheets thin. it felt like it use to be a nice place.

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 16, 2015

We went for a concert, which was great! But the hotel was disgusting! Dirty room, broken toilet, broken coffee pot, neon parrot curtains! The help at front desk was nice. The hostess at DJ's steakhouse was just plain rude! The food there was delicious! That was the only good thing! We will never, never return!!

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Minden, Louisiana
1 review
1 of 5 stars Reviewed February 7, 2015

Do NOT STAY HERE- first the rooms are very outdated and gross. We checked in to Hotel for one night to attend a Mardi Gras Ball. Someone went in to our room and took a wallet, Diamond necklace and our valet ticket and retrieved our vehicle and stole it. The hotel has been NO help. They have NO security in... More 

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Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 3, 2015

First of all we travel to alot of different casinos stayed at all the local ones around bossier city lately so we decided lets check out diamond jacks avoid this place!! Got a room with a spa thought wow then ran some water the after it was full turned on the jets and thousands of ants and differents bugs alive... More 

Was this review helpful? Yes 2
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