We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 33 Bossier City hotels

DiamondJacks Casino and Resort

3.0 of 5 Hotel   |   711 DiamondJack's Boulevard, Bossier City, LA 71111
Hotel amenities
Save Saved
You added DiamondJacks Casino and Resort to your Saves list
DiamondJacks Casino and Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
36%
Ranked #25 of 33 hotels in Bossier City
  • Overview
  • Reviews (294)
  • Photos (71)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (49)
  • Location
  • More
true
Write a Review

294 people have reviewed this hotel

Traveler rating
    45
    58
    34
    59
    98
See reviews for
46
112
9
23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
McKinney, Texas
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Honestly, the only thing that Diamond Jack's has done right with this hotel was changing very little in the hotel rooms. The Isle of Capri parrot still stands guard over the in-room jacuzzi; even the Isle of Capri signature parrot drapes still hang. Remarkably, the white louvered island-style furniture is still in great shape and makes for a nice room.... More

Was this review helpful? Yes
Houston, Texas
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This appears to be an old hotel. We spent one night and found the room clean but average. The bathroom had a Jacuzzi tub that was nice. I could not get an e- mail confirmation for my stay and upon check out I had to stand in line. I would of liked to have left and received an e- mail(long... More

Was this review helpful? Yes
Louisiana
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Having stayed at this hotel countless times over the years (since the days of Isle of Capri), I knew what to expect in terms of the room quality. Nothing has been updated since the 20th century. The carpets and curtains still bear the same Isle decor, and like other reviewers have said, the TV is your standard run-of-the-mill style that... More

Was this review helpful? Yes 1
SHREVEPORT
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Week end with the family. Had a great time. Nice big pool. Friendly staff. Good security. Lots of fun action and people.. nice clean big room with huge tub. This is the place to go for fun great seafood buffet. Nice grill with american food. And the steak house was extremely good. I will return

Was this review helpful? Yes
Bullard, Texas
Contributor
17 reviews 17 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were on the 6th floor and the hotel is getting old and outdated. Still looks a lot like the old Isle on the inside. TV looks to be around a 90 something model and had a lousy picture. Shower sucked and the sink drained very slow. It definitely needs updating, they should have the money as tight as their... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed here about 5 times over the past two years and normally it's a great bargain for the money, however this time the hotel room cleanliness has declined tremendously! We found 13 random hairs stuck to our shower wall (I have pictures!!!). We were given one bath towel for the two of us and three tiny pillows to... More

Was this review helpful? Yes
Monroe
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I was surprised to step back in time with this hotel. Everything is the same as it was when the hotel was the Isle of Capri. Everything outdated and old. The tv was the big box frame 24 in. The bedding was lumpy and had 2 small pillows for comfort. How can a million dollar plus business not update their... More

Was this review helpful? Yes 1
Dallas, Texas
Contributor
19 reviews 19 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 20, 2014

To think I almost changed hotels after booking direct on their site and coming to trip advisor and reading some reviews. This hotel was nice. The staff in front may not be all smiles but the are efficient and polite. We checked in around the 4pm check in time and it was a little crowded but they got thru the... More

Was this review helpful? Yes 1
Azle, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

Amazing! This is the first time I have taken kids with me to this location. My niece loved the pool, and hot tub. The pool is very spacious, so it didn't feel like we were crowded with everyone trying to swim.

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 6, 2014

Checking in took over 45mins, very slow employees working at counter. Rooms were really worn out, needs a serious update. The hotel is really old and it shows.The only good thing about the room is the price. If your low on cash and dont mind a really rundown room, then the diamond jack hotel is perfect for you.

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage DiamondJacks Casino and Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to DiamondJacks Casino and Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DiamondJacks Casino and Resort

Address: 711 DiamondJack's Boulevard, Bossier City, LA 71111
Location: United States > Louisiana > Bossier City
Price Range (Based on Average Rates): $
Hotel Class:3 star — DiamondJacks Casino and Resort 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Tingo, Priceline, Hotels.com, Reservation Counter, BookingOdigeoWL, Venere and Otel so you can book your DiamondJacks Casino and Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Diamondjacks Hotel Bossier City
Isle Capri Hotel Casino Bossier City La
Diamondjacks Bossier City
Isle Capri Bossier La

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (66)
Viewed
Bathroom (20)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Bossier City with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Casino Hotel in Bossier City
Hotel Class
Number of rooms
497

Questions & Answers

Questions? Get answers from DiamondJacks Casino and Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer