We had a great time and our room wast great. Plenty of towels, room smelled great even thought it was a smoking room and the food at the restaurants was great. more

Diamondjacks met my expectations based on the cost and reviews I read before going. The lack of table games at Diamondjacks was disappointing, but we all won more money at Diamondjacks than anywhere else and got the best service from the wait staff in the casinos. The decor is definitely old and all the rooms are the same. The bathrooms... more

We stayed at Diamond Jacks for 2 nights because the price was right. The hotel is definitely showing signs of age, but check-in was fast and the room was large. Unfortunately, the room had not been thoroughly cleaned, as I discovered when my phone stuck to the nightstand. The soap dish in the shower was covered with yellow goo, presumably... more

My husband & I wanted a Sping Break "get-a-way", not too far but far enough to stay over a night. We started looking at Shreveport / Bossier because we have fun at casinos. We started our search a little late, so casino hotels were already pretty booked for the March break. We found a room at DiamondJacks Casino, which neither... more

Our three night stay at Diamond Jacks was delightful. The staff was friendly at the front desk--giving us lower rates than quoted when I made reservations on the phone. The rooms were bright (with one large wall of mirrors), large, clean (except mold on floor in front of the shower) and quiet. The food on the buffet was mediocre, except... more

Please have the Bossier City Casino review the Lucky Bean Creamery surveillance tapes on Friday night March 6th, Sunday night March 8th, and Sunday night March 15, betweek 10:30 P:M and 11:30 P:M. I am the lady in the red shirt. My order number was number 94 that night. I've complained about the cash-register service once before, to no avail...but... more

The hotel was nice but I did get the right room, I wanted a room with two beds and they gave me one with one. more

stayed 2 nights. Hotel front desk offered to move/transfer my luggage on 2nd day while I was attending business and out of the hotel. When I returned, my luggage, etc was not in my new room. My impression was a confused staff during the next 2 1/2 hours and the staff seemed very unorganized in their attempt to locate my... more

Ok alittle background..... My girlfriend and I have birthdays 3 days apart and used to go to "Isle of Capri" to celebrate every year. As everyone knows, Diamond Jacks has bought them out and so we decided to go there... same building.... romantic stuff ya know! Anyway we went there this year and I have to say that it was... more