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DiamondJacks Casino and Resort

711 DiamondJack's Boulevard, Bossier City, LA 71111
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1 room 1 guest
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DiamondJacks Casino and Resort
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355 Reviews from our TripAdvisor Community

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Traveler rating
    50
    68
    46
    69
    122
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59
135
9
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Jacksonville, Arkansas
Level Contributor
78 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed yesterday NEW

Either we were there at a bad time or they really are lackluster! Even with all you can eat crab legs, the buffet leaves a lot to be desired! The crab legs could not be snapped with your hands like most fresh crab legs. There was barely an assortment of food to choose from. I would not recommend this buffet... More 

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Longview, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

For a casino hotel this was pretty bad. Everywhere you went it smelled like SMOKE!!! Cigarette smoke. The lobby, the elevator and our nonsmoking room. The checkin was VERY VERY FAST and the clerk was AWSOME and VERY FRIENDLY. The old carpet from when it was a different casino was still the same when we got to our floor. The... More 

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Shreveport, Louisiana
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

SMOKY!!!! made reservations for a non smoking room. stood in an insanely long line to check in..... checked in only smoking available. décor is very 1980's Miami Vice. walls are thin, can hear everything!!! staff not friendly. To check out had to stand in another insanely long line to check out. not good

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Montgomery, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW via mobile

My husband booked this trip and has never stayed in the hotel but has played the casino on his yearly hunting trip which includes several rowdy guys. He goes there because the staff are friendly and handle the rowdy bunch very well or even at all compared to other casinos that wouldn't tolerate their bunch. The staff is friendly at... More 

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Longview, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

Our shower had mildew all along door and inside bottom edge of floor. Pillows were a joke. Called for a couple extra pillows and when didn't receive them call back to check on after two hours, and was told they had no extra pillows.

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Oklahoma City, Oklahoma
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I reserved a spot after seeing the pictures and information from the Good Sam's website. The pictures are very deceiving as it shows a really nice pool, only to find out that the pool is in the hotel. The rv park is just one end of the parking lot with rv hook ups and a train track at the edge... More 

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Tyler, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Waited over 30 minutes to check in. The line was almost out the door and they had two people working the front desk. The first slot machine I played one of the buttons popped off and shot across the machine and then it locked up. I placed a .50 bet and it changed it to a $4 bet. When I... More 

Was this review helpful? Yes 3
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Check-in was at 4pm. Our rooms were not ready until 11pm!!! The promotions they promise cannot be redeemed immediately. The staff is very rude and discourteous. Non-Smoking rooms had ash trays and wreaked of smoke, so bad we could barely breathe. I did not feel safe there, lots of scary looking people there. The beds were lumpy and the bathrooms... More 

Was this review helpful? Yes 2
New Orleans, Louisiana
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

The prices at charged at the RV park are confusing. I paid one price for the site, and then charged a room occupancy fee along with a usage tax. I did not occupy a room in the hotel so why did I get charged for a room fee? Also found out that the price is one thing Monday-Thursday and higher... More 

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Bossier City, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2015

My husband is disabled and we occasionally stay at Diamond Jack's to take advantage of their resort spa services. The rooms have hot tubs and there is a hot tub in the pool area. My husband gets great relief from the steam room, hot tub and massages. Today I called to make reservations for 2 nights and was told that... More 

Was this review helpful? Yes 1
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