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DiamondJacks Casino and Resort

711 DiamondJack's Boulevard, Bossier City, LA 71111
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1 room 1 adult
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DiamondJacks Casino and Resort
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374 Reviews from our TripAdvisor Community

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Houston, Texas
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

On the plus side, the staff at DJ's are some of the friendliest around and most (if not all) of the rooms have jacuzzi tubs and separate shower stalls, and room size is good. I also believe there are plans to do some remodeling in the hotel, but until then I don't recommend staying here. If you are travelling with... More 

Helpful?
Thank W9535UMlisah
Arkansas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The rooms are big and low priced, however you get what you pay for! Old box style tv, broken tiles in bathroom, had to scrub the hot tub before I would get in it.... Bed was clean, didn't see any bugs... Ice from the ice maker had some black sludge frozen in it (mold?), separate living area and bedroom -... More 

Helpful?
Thank Brookie21
Benton, KY
Level Contributor
145 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed January 6, 2016

This was our first visit to Bossier City and the Shreveport area. We were visiting friends in Texarkana and they suggested we run down there for some fun. They had comp rooms at DiamondJacks so we thought why not. We arrived after dark so I'm not sure what the area is like. When we entered the hotel it was decent... More 

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1 Thank Jack C
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 3, 2016 via mobile

I honestly expected better from a casino hotel but the "resort" in the name is just for sales. Although your stay is a bargain for weekdays but there is NO WAY that it's worth their weekend charges at ANYTIME!! The room has great aesthetics and the ABILITY to be a nice room with some decor updating, new carpet and MUCH... More 

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2 Thank Melissa-Kayne T
Longview, Texas
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 26, 2015

room was ok. just for resting. had no anemities in the room. no fridge, microwave. very old tv, furniture is old. the front desk people didn't even say hello.not interested in the customers. playing in the casino is fun. some machines are old.

Helpful?
1 Thank debbie s
Arlington, Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 25, 2015 via mobile

My husband and I have stayed at hotels all around this country and the Caribbean, in many different neighborhoods. We aren't Ritz Carlton type of people, a Hilton Garden Inn or even a nice Days Inn would do is just fine. An outdated hotel doesn't bother us one bit, but dirty, rusty, and just unsanitary is unacceptable. This hotel has... More 

Helpful?
5 Thank ShamRel
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed December 1, 2015 via mobile

This is the most disgusting room I have ever stayed, the staff have not apologized once, including the hotel manager gwen, although she is refunding my stay, the comforter on the bed we realized after sleeping in the bed had blood stains urine and a foot print, after the lady from house keeping came to take a look, anyone know... More 

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4 Thank Angela P
texas, United States
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed November 23, 2015

We have comps at this hotel quite often and although it's not a 4Star, we usually have a decent room, service, etc. This time everything was horrible. The room, the service, the food, etc. The buffet food was cold. We even ate at the nice steak house one night and my so called Filet was more like well cooked roast.... More 

Helpful?
Thank Lauren P
Georgetown, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 15, 2015

Checked in on Thursday night. Room price was $49.95. My wife said something must be wrong. On the way to room, carpets were stained and dirty. The beds were bumpy and the blanket was in terrible shape. The pillows were stained. The coffee was only one pack in room. For two people, this was unforgiving. In hotel stays, my wife... More 

Helpful?
Thank Sidney S
Winona, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 13, 2015 via mobile

Just okay, nothing fancy. First room was a nightmare it was filthy. They upgraded us after complaining and it was at least clean but then the a/c didn't work, they quickly fixed it.. I would stay again if I couldn't find another room. It served the purpose. The hospitality host was wonderful and accomidating.

Helpful?
Thank ejelane
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