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TownePlace Suites Shreveport/Bossier City

2.5 of 5
1009 Gould Drive, Bossier City, LA 71111
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TownePlace Suites Shreveport/Bossier City
Ranked #7 of 32 hotels in Bossier City
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42 reviews from our community

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    20
    16
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Date Rating
Dallas, Texas
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 13, 2012

Newer-looking property, but located in a run-down commercial area. There is a good chain steakhouse across the street but no other restaurants close by. Staff is very friendly but this a minimal service property. The free breakfast had no eggs or bacon/sausage as usually found in these properties. Very small exercise room. The small pool was ok but several of... More

Was this review helpful? Yes 2
barnabas_13, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review
August 17, 2012

Dear Valued Guest, I want to personally thank you for filling out our TripAdvisor survey. We treat responses as our hotel's score cards, and it means a lot to us as a team when we are graded. I am sorry we were not able to meet all of your expectations. We believe in, above all, providing superior service, and should... More

Shawnee, Oklahoma
Top Contributor
170 reviews 170 reviews
47 hotel reviews
Reviews in 76 cities Reviews in 76 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed July 17, 2012

This was another stay at this location. It had been over a year. Staff is very good and tries to accommodate requests. Our suite (King studio) was clean and quiet. Fresh coffee seemed to be available throughout the day. Breakfast is not fancy but sufficient. My husband had a waffle. I had toast which is my usual and thankfully there... More

Was this review helpful? Yes 1
See 5 more reviews by PhDNana for Bossier City
barnabas_13, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review
July 19, 2012

Dear Valued Guest, Thank you for taking the time to survey us on tripadvisor. We as a team greatly appreciate any feedback we receive and love to hear how we are doing! I will certainly share the positive feedback with the entire team and was very happy to hear how much you enjoyed our breakfast on your return trip! If... More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 1, 2012

this is probably the place for you. We stop here on our way home to Texas, we love Marriot properties but this place is not for short stays. Upon arrival, you get the feeling that alot of the people that are there actually stay/LIVE at this location. Alot of hanging out around the premises. The room was nice but just... More

Was this review helpful? Yes 1
Management response:
July 3, 2012

Dear Valued Guest! Thank you for the review on tripadvisor. You hit some key points, but i was sorry to see you did not full enjoy your stay. We are geared towards a long stay guests and do maintain a high level of extended stay guest, but certainly are not opposed to guests as your self who are just passing... More

Houston, Texas
Top Contributor
69 reviews 69 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 15, 2012

Great rooms - great design. Quick and easy to get to in an otherwise tough place to find a decent hotel. Was pleasantly surprised. Left pillows, front desk staff held them until we could pick them up - their follow up was fantastic. A tiny gem!

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Management response:
June 22, 2012

Dear Valued Guest, Thank you for the wonderful response! It is always great to hear positive feedback and pass it along to the team. They do a wonderful job a truly reflect our values! We hope you can stay with us next time you visit the Bossier City area and if there is anything you may need between now and... More

Milwaukee, Wisconsin
Top Contributor
59 reviews 59 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 2, 2012

The location itself is not that great if you want to stroll or have a nice view, but it's not too far from the Boardwalk or freeway. The room is well-equipped. The towels could be better though. The breakfast is run-of-the-mill. The pool looked dirty, but we didn't use it. The rooms could also be soundproofed better.

Was this review helpful? Yes
barnabas_13, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review
June 4, 2012

Dear Valued Guest, I appreciate your feedback in regards to the location and condition of the hotel. I am always thankful to receive positive feedback from guest and in ways to improve the hotel. If you should ever need anything in the future or your return visit to Bossier City please do let me know via phone or email! Again,... More

Ball, LA
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 12, 2012 via mobile

We stayed in a 2 room suite visiting friends. It was close to dining and entertainment. The rooms were nice and very clean. I really liked how there were actual plates, silverware and glasses to use in the kitchenette. The free breakfast was nice too. It was a hot breakfast with waffles and oatmeal but I would've liked some eggs... More

Was this review helpful? Yes
barnabas_13, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review
May 16, 2012

Dear Valued Guest, I am glad you were able to experience our two bedroom suite and were satisfied with all of your accommodations including our breakfast! I am sorry we were not able to provide you an alternative to the hard boiled eggs. It is always great to receive guest positive and informative feedback. We look forward to seeing you... More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2012

We were in Shreveport for 5 days and stayed at the TPS in Bossier City due to their proximity to both, Barksdale AFB and the casinos on Bossier and Shreveport. The staff was great, always greeted us with a smile and always making sure our stay was pleasant. The hotel is fairly new with nice surroundings. It was, however, a... More

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barnabas_13, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review
April 25, 2012

Dear Valued Guest, Thank you for your review and the positive comments you provided. I will share the review with the team and give them a special thanks as they are doing a wonderful job! We believe in, above all, providing superior service, and should you need anything in the future, please feel free to contact me directly via e-mail... More

Zurich, Switzerland
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 31, 2012

Stayed here for two nights and a friend gave me a ride, so I had no problems locating the hotel. The facility is brand new, and the rooms are best equipped rooms I have ever seen (larfge frigde! kitchen!) and with a nice lay-out. The breakfast was sufficient, although of not extra broad choice or quality. The staff seemed friendly... More

Was this review helpful? Yes
barnabas_13, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review
April 1, 2012

Dear Valued Guest, I very much appreciate your taking the time to share your disappointments with your recent stay. I want to personally apologize for the frustration you experienced when the actions of the staff did not meet your expectations. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before everything else.... More

dallas, tx
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 26, 2012 via mobile

This place is really good, and the price is right! We didn't spend an arm and a leg, we were away from the casinos so we had time to relax and watch tv, and the room was comfortable. We didn't have to worry about hoping it wasn't run down and dirty. It was the opposite plus the front desk people... More

Was this review helpful? Yes
barnabas_13, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review
March 27, 2012

Dear Valued Guest, Thank you for the thorough and very informative review in which i hope many other guest take advantage of. I am glad you very much enjoyed your stay and we could accommodate you! Please let us know if we can help you in anyway in the future and we hope to see you next time you come... More

Round Rock, Texas
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 22, 2012 via mobile

The hotel itself is a little difficult to get tp if you are unsure of where you are going. The front desk staff were friendly and always had a smile. Room was nice. A/C has an auto option so it's not running throughout the night and it's not loud. Beds were comfortable and room was very clean. Upon check in,... More

Was this review helpful? Yes
barnabas_13, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review
March 24, 2012

Dear Valued Guest, It was a pleasure to receive your comments! I am sorry that currently our hotel is a little out of the way and hard to find behind the constructions site. We do pride ourselves on friendly and excellent customer service. I will pass along your kind comments to the entire staff! If you ever need anything in... More

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Additional Information about TownePlace Suites Shreveport/Bossier City

Also Known As:
Towneplace Suites Shreveport/Bossier City Hotel
Towneplace Suites Shreveport/Bossier City Hotel Bossier City
Address: 1009 Gould Drive, Bossier City, LA 71111
Phone Number:
Region: United States > Louisiana > Bossier City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Bossier City
#7 Business Hotels in Bossier City
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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