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TownePlace Suites Shreveport/Bossier City

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1009 Gould Drive, Bossier City, LA 71111
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TownePlace Suites Shreveport\/Bossier City
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130 Reviews from our TripAdvisor Community

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North Little Rock, Arkansas
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

My fiance and I came for a few days for the new year holiday. We had a late check in and the lady upfront Trey'Shekia (sp.) was so pleasant and warm. I called in advance a few days earlier to clarify a few things about the reservation and when I arrived things were accurate and in order. I also called... More 

Helpful?
Thank TAMARA C
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear Tamara C Thank you for leaving us a review on TripAdviosr. I am so happy to hear that you enjoyed your stay. We have a fantastic team here to include Trey'Shekia who love what they do and go out of their way to create a great guest experience. I will pass your comments on to our team and we... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed December 25, 2015

I routinely travel to Shreveport for business and love this hotel. It is close to the Boardwalk and the customer services is fantastic! Trey'Shekia is the best receptionist I've encountered! She greets everyone coming in the door with the biggest smile and goes out of her way to give you her undivided attention. People talk about getting "real customer service"... More 

Helpful?
Thank Ron S
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear Ron S Thank-you so much for your kind words about us here at The Towneplace Suites, Bossier City. As always it was our pleasure accomodating you and i will most certainly pass your words on to Trey'shekia who is one of our most appreciated "secret gems" and the rest of the team! We hope that you had a wonderful... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 14, 2015 via mobile

The front desk was very nice and helpful. The room appeared clean. The breakfast was great. There was hair on the toilet and in the shower. I always take Lysol though so I sprayed everything. The disturbing thing was when I pulled down the cover. There was spots of what appeared to be blood on the sheet. I think it... More 

Helpful?
Thank Jessi1976
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear Jessie1976 Thank you for your review about your stay here at The TownePlace Suites. I am horrified to hear about your sheets. That is absolutely not the standard that we always strive to reach at our hotel. I have taken your issue to our housekeeping department to make sure that this never happens again! We do hope that you... More 

Dallas, Texas
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed November 13, 2015

I travel in my business a lot and need to stay for extended periods. I find people, in general, are nice. However the folks here, from housekeeping to front desk to management are exemplary! The facilities are comfortable, clean and pleasing to all the senses including the pool, laundry room and Fitness room. The Complimentary Breakfast is varied, fresh and... More 

Helpful?
Thank ladyactsalot
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear ladyactsalot Thank-you so much for your kind review of us here at The TownePlace Suites. I am so happy to hear that you are enjoying your stay and please let us know if there is anything else that we can do to make your stay even better. We very much enjoy having you and your furry friend stay with... More 

Belchertown, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 8, 2015

This hotel was one that was used for an event I attended; it is also one of the hotels that the company that I was visiting recommended. The hotel and its employees were friendly from making reservations until check out. The rooms were clean, modern, functional and comfortable. I will stay there the next time I come to Shreveport.

Helpful?
1 Thank Robert S
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear Robert S Thank you for your kind review of your stay here at TownePlace Suites in Bossier. We are so happy to hear that you enjoyed your stay. I am so proud to have such a wonderful team here who really care about our guests. I will pass your comments on to everyone and we hope to see you... More 

Los Alamos, New Mexico
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 19, 2015

Excellent property; clean, comfortable, and friendly. Easy access to roadways. Convenient proximity to restaurants and shops. I would stay here again, and would recommend this location to other travelers.

Helpful?
Thank Jonathan D
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear Jonathan D Thankyou for leaving us a review on TripAdvisor. It was an absolute pleasure meeting you and i am so happy to hear that you enjoyed your stay. We wish you the best of luck in all of your endeavors and we hope to see you again soon! Kind Regards Emma Hebert General Manager More 

Flower Mound, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 25, 2015

Room was spotless. No musty odor.Breakfast was very tasty. Staff were warm and friendly. Margaret & Trey'Shekia were outstanding.. Our 2 dogs were treated like family pets..Thanks for a great stay. We will be back...

Helpful?
1 Thank Amike A
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear Amike A Thank you for leaving us such a great review on TripAdvisor. We are so proud to have Margaret and Trey'Shekia as part of our team, they are absolute gems! I am so glad that you were able to meet them and that they were able to leave such a great impression. We hope that you we will... More 

candiyt
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 21, 2015

I checked in the day before via my phone app. I arrived around 2pm. My room was ready & we were greeted with friendly smiles. The staff was so nice.....the front staff, housekeeping, breakfast area, ect. The room was CLEAN. Breakfast was very good, with hot & cold options. I cannot say enough great things about this establishment!

Helpful?
Thank candiyt
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear Candiyt Thank you for your kind review of us here at The Towneplace Suites Bossier City. I am so happy to hear that you enjoyed your stay and i will certainly pass your comments on to our team. Have a wonderful day and safe travels! Kind Regards Emma Hebert General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 20, 2015 via mobile

Had to ask for fresh towels, room to be cleaned more than once while staying here. Also asked for a late check out and cleaning crew kept knocking on the door before our time was up asking is when we were leaving, this is the rudest we have ever been treated at a Marriott and it made me disappointed in... More 

Helpful?
1 Thank Toria W
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear Toria W As the General Manager of the hotel i am shocked to hear about your experience! It is certainly not usual of our hotel to demonstrate that kind of service. I am so sorry to hear about your issue and i will be taking this up with my whole team to find out what happened and to make... More 

New Orleans, Louisiana, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 16, 2015

You will want to stay here if you are travelling in Shreveport / Bossier City area - it is like home. When I checked in, Treyshekia (Desk Manager), was ready with all details, room key, information...very quick! I made it to the room and she called to confirm everything was in order. Had a bit of a problem with the... More 

Helpful?
Thank John P
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear John P Thank you for you review of us here at The Towneplace Suites. I am so happy to hear that Trey'Shekia was able to offer you such great hospitality. She really is a jewel to us and our guests. I will be sure to pass your comments on to her. Have a wonderful day and safe travels! Kind... More 

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