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TownePlace Suites Shreveport/Bossier City

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1009 Gould Drive, Bossier City, LA 71111
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TownePlace Suites Shreveport\/Bossier City
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118 Reviews from our TripAdvisor Community

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Traveler rating
    66
    37
    12
    2
    1
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32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (118)
  • Mar-May only
    (32)
  • Jun-Aug only
    (43)
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    (20)
  • Dec-Feb only
    (23)
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The room was average; but poorly maintained. There was a large hole in the bathroom wall near the tub and a large poster was missing from the hallway with just exposed screws showing. On the third day we arrived back at the hotel at 3:00 to a room that had not be touched. The cleaning staff was on the floor... More 

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Irving, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

The facility is a little hard to find but definitely worth it. Clean facility with nice decor. Rooms are mini-suites with full size fridge, cooktop, dishwasher, microwave, and coffeemaker. Small market in lobby with food and drink items . Piil, fitness room and a Texas Roadhouse out in front. Everything you need once the car is parked.

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Topeka, Kansas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean and neat room. Front desk staff was top-notch...very friendly and service oriented. A very good complimentary breakfast. The King Bed was extremely comfortable. I would DEFINITELY stay there again and would recommend We, literally, booked a room about 10 minutes before arriving. It was 103 degrees in Louisiana that day and we'd been outside all afternoon. We were... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms were clean and nice. Staff was very friendly and professional. Breakfast was average but good. Fitness center was small but had all the things I needed-free weights, bench and treadmill. Overall a great stay. Every time I have to come to Shreveport/Bossier City, I stay at TownPlace. The staff really makes me feel welcome.

Was this review helpful? Yes
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear Eric H Thank-you for being part of our family! It is always a pleasure to see you and thank you so much for sharing your experiences on TripAdvisor. We truely love every minute of the time that we get to spend with our guests and making them feel at home. We look forward to seeing you again soon! Kind... More 

Davis, Oklahoma
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Super friendly staff and clean hotel well maintained. Great overnight for the price. Hallway and elevator was uncomfortably warm but room was cool upon arrival. We didn't swim but I noticed other families in the pool and it looked clean. Had a grill for cookouts. Overall good stay and I would overnight here again.

Was this review helpful? Yes
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear sjrkemp1996 Thank you for writing us a review on TripAdvisor. We really appreciate you choosing our hotel for your family's trip. It is wonderful to hear that you enjoyed your stay, and i will make sure that your comments are passed on to the team. We wish you safe travels and hope that you will come back and see... More 

Peoria, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The entire staff was very personable, friendly, and radiant: Thanks to: Trey' Sheika Harris, Karen Copeland, Tina Condie, Melaina Valentine, and LoDee Minter. You guys were superb. If I am in the area again, I will stay there. All hotels should adopt the same spirit you guys have. I felt welcome and my family is still talking about it. The... More 

Was this review helpful? Yes
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear DrHill604 Thankyou for you kind words about your stay here at The TownePlace Suites by Marriott. I am so happy to hear that we made such an impression, I am truely blessed to have such a wonderful team here and i will most definately make sure that they all see your comments. It was a pleasure having you stay... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Very comfy and excellent service. Karen went out of her way to make sure that I enjoyed my stay.Even helped me jump start my vehicle. It's also in a great location close to all of the main attractions that Shreveport has to offer. I will definitely be staying there again soon.

Was this review helpful? Yes
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear Reginald R Thank you for your kind review. We are truly blessed to have Karen as part of our team. She is an outstanding member of our family and i am so glad that she was able to help you with your vehicle. I will most definately be recognizing her for her contribution in our quest to deliver first... More 

Overton, Texas
1 review
5 of 5 stars Reviewed 5 weeks ago

First impression, the staff was amazing!!! They called me when my room was ready to ask me if they could do anything to make my welcome any better, before I even got to the hotel. When I checked in the woman who helped me was very very very nice, made me feel really welcome. Next morning for breakfast, the manager... More 

Was this review helpful? Yes
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear jrllan87 Thank you for leaving us a review on Trip Advisor. We are so happy to hear that you enjoyed your stay with us and that our team were able to wow you with their service. Guest service is so important to us and our team dedicate themselves to making sure that each guest starts their day with a... More 

1 review
3 of 5 stars Reviewed July 22, 2015

This is a typical TP Suites. Everything one expects, comfy room and very friendly staff. A couple of knocks on the hotel is 1. Access. If you aren't familiar with the lay of the land in Bossier City, you might have a bit of trouble getting to the hotel. 2. TV. My room had a 39" flat screen as usual.... More 

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Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear Unsmittymc Thankyou for writing us a review and being such a loyal guest of Marriott. I am happy to hear that our staff were accomodating and that your expectations were met. I am sorry that you were not happy with our TV service but I am excited to let you know that we are in the process of upgrading... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed July 20, 2015

I spend approximately 200 nights per year in hotels globally (mostly Marriott properties). The customer at this location is excellent!! They make customer service a priority and it shows. The location is easy to access and the facilities are in really good condition. I haven't traditionally stayed in TownePlace Suites but will definitely stay at this location when I am... More 

Was this review helpful? Yes
Emma H, General Manager at TownePlace Suites Shreveport/Bossier City, responded to this review

Dear Ron S Thank you for your kind words about your stay at The Towneplace Suites in Bossier City. I am so happy to hear that you enjoyed your stay. Our team are very dedicated to our guests and they exude a passion for service. I will pass your comments on to them and we look forward to seeing you... More 

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