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SpringHill Suites Shreveport-Bossier City/Louisiana Downs

3.0 of 5 8010 E. Texas Street, Bossier City, LA 71111
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SpringHill Suites Shreveport-Bossier City/Louisiana Downs
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SpringHill Suites Shreveport-Bossier City/Louisiana Downs
SpringHill Suites Shreveport-Bossier City/Louisiana Downs
SpringHill Suites Shreveport-Bossier City/Louisiana Downs
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117 reviews from our community

Traveler rating
    56
    31
    17
    10
    3
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25
44
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
27 reviews 27 reviews
23 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Springhill Suites is probably one of my favorite chain/brands because of their quality and this location is no different. Front desk staff was friendly, rooms are clean and modern, wifi is fast and reliable and TVs are equipped with full DirectTV. Beds are comfortable but the pillows are a little worn out. Bathroom and shower is clean and comfortable. Breakfast... More 

Was this review helpful? Yes
danheagney, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

I'm so happy you enjoyed your stay! SpringHill Suites is a great brand with large, modern rooms that work well for the business traveler. Just a few updates I want you to know about! Our internet is about to get even better in the coming month! Plus, we are nearly complete with changing all of our pillows, so there is... More 

Searcy
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 21, 2014

The beds were great. We loved the room layout and it felt very spacious. It was modern and updated. This was our first time to stay here. We will stay again when returning. My only complaint was the bathroom vanity area was kinda dark for doing hair and makeup. The view of the track from our room was neat. Coffee... More 

Was this review helpful? Yes
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thanks for the review Lori! Looks like you had an overall great time and especially liked the spacious room and complimentary coffee! We are constantly working to improve the lighting in that area. If you ever have a problem like that again, please do not hesitate to let us know and we can fix it ASAP! Hope to see you... More 

Westminster
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 4, 2014

First impression as you come onto property is that it is well kept. Front desk staff were very pleasant and accommodating. This is conveniently located next to the race track and Harrahs on the outskirts of town, still only minutes away from downtown and maybe 20 minutes from the airport (my preference when staying as I always rent a car).... More 

Was this review helpful? Yes
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thanks for all your kind feedback about our property including free breakfast, room size, etc.! It looks like you really experienced nearly everything here and got out all you could. I hope that means that you'll be back! More 

Louisiana
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 3, 2014

This was an unexpected surprise. The room was very nice. It was clean, updated and had plenty of room. The bed was quite comfortable. If you go when the horses are running the rooms facing the track have a great view. Wonderful breakfast options. Waffles were very good. We did not use the pool or gym but the indoor pool... More 

Was this review helpful? Yes
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

So glad you enjoyed your stay! Racing season is always my favorite as it is the best thing to start your day with. We hope you come back again and enjoy our hotel like you did this time. Feel free to come see me, I would love to say hi! My name is Dan Heagney, I'm the General Manager. More 

Schwertner, Texas, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 27, 2014

Horseshoe Bossier City was full so they gave us a room at the SpringHill Suites. When I made the reservation, I requested a king size bed. When we checked in , they only had a 2 bed room . The hotel is beginning to show it's age and needs to be updated. Do not like that you do not have... More 

Was this review helpful? Yes
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thanks a lot for your feedback about your stay. Unfortunately, our casino partners don't always communicate room types to us well enough in advance to prepare, so I am so sorry you didn't get what you were expecting. You are right, we are 6 years old and are seeing some wear and tear. The good news is that a renovation... More 

Irving Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

We stayed in a one bedroom suite and it was very nice there was me my wife and son and my wife's nephew and we had plenty of room it was a good size room we stayed in room 341. I will defiently stay at this hotel again and hopefully be able to get the same room. And the staff... More 

Was this review helpful? Yes
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

So happy you enjoyed yourself! Our one-bedroom suites really are great, gives some great privacy especially when you have children. I'm glad our staff treated you well! We will see you next time you're in town, thanks so much for staying with us. Dan Heagney General Manager More 

Centerville
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed October 2, 2014

Comfortable hotel but is beginning to show age. A redo is in order on the room we stayed in and over the hotel in all. Good bargain with Harrah's reservations and we would stay again. Hotel is smoke free and that is a big plus. Courtesy car to casino is efficient.

Was this review helpful? Yes
Mark W, Front Office Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Harlon, Thank you very much for your review! We are glad you appreciate our value and amenities. Also, you will be happy to hear that we are scheduled for renovations in 2015. Hopefully we will see you again before then! Respectully, Mark Walton More 

Godley, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 23, 2014

I've stayed at this location over six times. Big rooms, friendly staff and great breakfast. Each time I have made a special request they have gone out of their way to fulfill it. From a handicapped accessible room to floor location. I have stayed here for business and for vacations.

Was this review helpful? Yes
Mark W, Front Office Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

mt_goodrich, Thank you very much for taking the time to write your review/. We pride ourselves in delivering an outstanding property and appreciate you telling everyone about us! We look forward to continue being first choice when you travel to the Shreveport-Bossier area. Sincerely, Mark Walton More 

Houston
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 11, 2014

Husband and I like to take advantage of the free night stay offers from Total Rewards and I have never been to Shreveport/Bossier City so I said why not. Harrah's put us up here for 3 free nights, we stayed 2 because of work and stuff. It is a nice and clean hotel. The rooms are big and comfy with... More 

Was this review helpful? Yes
Mark W, Front Office Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Chapella, Thank you very much for your honest feedback! We are glad you enjoyed our large rooms and wish the breakfast would have been more to your liking. We look forward to hosting you again on your next visit. Sincerely, Mark W More 

1 review
5 of 5 stars Reviewed August 28, 2014

The customer service here is great.You can tell that the staff really care about their hotel and ther guest. The rooms were very spacious and clean and even have a pullout bed in the sofa ehich really came in handy since my grandaughter tagged along with us on this trip. Reggie at the front desk is an absolute sweetheart. He... More 

Was this review helpful? Yes
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

So happy you had a great time at our hotel and with our team! Can't wait for your return! Reggie is a wonderful team member and I'm glad you got to see that. I'll make sure he sees this! More 

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Additional Information about SpringHill Suites Shreveport-Bossier City/Louisiana Downs

Address: 8010 E. Texas Street, Bossier City, LA 71111
Location: United States > Louisiana > Bossier City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Shreveport-Bossier City/Louisiana Downs 3*
Number of rooms: 150
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Also Known As:
Springhill Suites Shreveport-Bossier City/Louisiana Downs Hotel Bossier City
Springhill Suites Bossier City

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