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SpringHill Suites Shreveport-Bossier City/Louisiana Downs

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8010 E. Texas Street, Bossier City, LA 71111
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SpringHill Suites Shreveport-Bossier City/Louisiana Downs
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SpringHill Suites Shreveport-Bossier City/Louisiana Downs
SpringHill Suites Shreveport-Bossier City/Louisiana Downs
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133 Reviews from our TripAdvisor Community

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Traveler rating
    64
    38
    17
    10
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (133)
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    (36)
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Houston, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very clean, good size suite for family 4. Two teen boys and two adults. Beds were comfortable but...the pull out couch was not so comfortable compared to the 2 queen beds. It was sleepable though. The room had everything we needed. Fridge, microwave, coffee pot, ample outlets for all of our devices. Desk was large and well lit for working.... More 

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Abilene, Texas
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Chose this hotel for an overnight stay in route to Florida. Hotel was easy to find and our room had a view of the race track. Everything in the room was as described and comfortable. The couch did have a ink stain but not an issue for us. Breakfast was the usual items which worked for us. Not any restaurants... More 

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MS
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Apparently it's a crap shoot whether you get a remodeled room or one that should be condemned by the health department. We got the latter. The couch was so filthy we wouldn't sit on it and putting a towel over the stains was not an option 'cause some of these stains were fresh and damp. I had the manager on... More 

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Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thanks again for this feedback. I truly apologize that you experienced it, it was never our intention. We are working diligently to get this issue resolved and will be completed shortly. As you can imagine during the spring break season, our furniture can get a bit more wear and tear than normal and it is difficult to give a deep... More 

DAYTON
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

This all suite hotel is clean, spacious and comfortable. The staff is very friendly and ready to serve the guests. The continental breakfast is decent. Coffee is available all day. The location is just off of I-20 which makes it easy for travelers. The hotel is also quiet and equipped with a microwave and refrigerator. Those guests who enjoy horse... More 

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Snyder, Texas
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 22, 2015

We stay in Springhill Suites often. This Springhill Suites' best perk was the front desk staff. Each and every one of them were simply as nice as could be and very friendly. Nothing snooty - just friendly, helpful folks. Rooms are certainly just fine; however, it might be time for a few new carpet squares and sofa upholstery cleaning (which... More 

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Houston, Texas
Level Contributor
136 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed May 10, 2015

It's fairly convenient and off I-220. Adjacent to the Harrah's and Louisiana Downs. You can walk right over tot he casino, about 3-5 minute stroll. Down the street is a great BBQ restaurant. Service was great at this hotel, very professional. Room are the typical layout for the newer style SHS. Clean enough. Breakfast the standard from SHS. We are... More 

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Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

We look forward to your visit in June! I know that we will be able to give you a great experience just like you received before. See you then! More 

Texas, Australia
Level Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 3, 2015

Great place with good rates. Gas nearby. Food is several miles away though. Quiet. WiFi worked good. Will definitely stay here again next time I am in the area. Rate varied throughout the week from $67 to $76. Strange. Plus $10 for the Gov. They have cookies, too. Hot bkfst.

Was this review helpful? Yes 1
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thanks for the review and the tip! We try to keep our rates competitive with others, and of course Marriott offers a variety of discounts to AAA and Seniors. Hopefully when you are back in town you will choose our location again! More 

Level Contributor
6 reviews
5 of 5 stars Reviewed April 21, 2015

We stayed here while we were house hunting for a move in May and everyone we encountered on the property were so friendly! They always had a smile and greeted us. The front desk agents were very welcoming and had some great restaurant recommendations. Would stay here again no problem...if we didn't have a house here of course. :)

Was this review helpful? Yes
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Glad you could feel at home while you were looking for a home! I hope you settle in nicely to your new place and that when you need a hotel in the area again, you think of us! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed March 26, 2015

I've been coming to the Bossier-Shreveport area to work for many years now. A former co-worker turned me on to this hotel and it's been a GREAT experience each and every time I've stayed there over the past four years. Typically my job has me leaving early and returning late. The breakfast is good, the rooms are comfortable and VERY... More 

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Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thank you so much for your kind review! My team works hard to give every guest the experience that you received and they do such a great job! We can't wait to have you back! More 

Ocala, Florida, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 25, 2015

Staff was very friendly and helpful- even the housekeeper in the elevator greeted me! Breakfast was THE BEST HOTEL BREAKFAST WE EVER HAD! The pool was a great perk in this cold season. Beds were comfy and the room was fabulous and spacious! Will definitely stay again!

Was this review helpful? Yes
Mark W, Front Office Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Adrienne, Thank you for taking the time to write such a great review! We pride ourselves in being friendly and helpful and we appreciate the recognition. I am glad you loved our breakfast and room amenities! I look forward to seeing you on your next visit. Sincerely, More 

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