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SpringHill Suites Shreveport-Bossier City/Louisiana Downs

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8010 E. Texas Street, Bossier City, LA 71111
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SpringHill Suites Shreveport-Bossier City\/Louisiana Downs
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158 Reviews from our TripAdvisor Community

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Springfield, Missouri
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here several years ago so was familiar with the hotel and location. It is still a good visit. The rooms and hallways are getting a little worn looking but were clean. Staff very friendly. Breakfast fine. Gym fine. Location good - easy to get to and there are more options for food within walking distance now. I would... More 

Helpful?
Thank jaspurcat
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thanks for the feedback! Super glad you had a great stay. Our team works hard to give the best experience possible. Just so you know for your next visit, we are going through a renovation! So the next time you are in town, the hotel should have a different feel, but the same great team! Dan More 

Plano, Texas
Level Contributor
79 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as a family for 1 night and it was maybe the best hotel experience we've had. The room was beautiful and plenty of space. My daughter loved the separate space where the extra bed was and she seemed to sleep fine on the pull out. The shower and bathroom were all fine. It was a little out... More 

Helpful?
Thank Meaaagan
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thanks Meagan for the feedback! We are so happy to hear that you had a great visit and I hope we will see you and your family again soon! More 

Lincoln, NE
Level Contributor
157 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although I was working with a client in Shreveport, over a dozen miles away, I stayed at this SpringHill Suites in Bossier City on my client’s recommendation. When I initially saw the rate ($80 a night), I wondered if there was a problem with the hotel – e.g. old, outdated, etc. However, upon checking in everything appeared fine in the... More 

Helpful?
Thank Paul K
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Whoa, sounds like you really enjoyed yourself Paul! I am so proud of my team and the way they take care of our guests. I'll be sure to let them know the kind of experience you had! Just so you know, our hotel is going through a renovation as I type! The next time you are in town, stay with... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Last year I stayed at this Springhill Marriott hotel and had severe problems with internet connectivity. And again in January 2016, it has happened once more. I have cancelled my second night and will leave tomorrow morning AND will not ever ever stay at this hotel with unreliable, slow, paralyzed recurring connectivity problems. Enough is enough. All business guest are... More 

Helpful?
Thank MICAIAH P
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

I am terribly sorry that you had such issues with your internet connectivity. Nearly all of our guests are able to connect without a problem and with our recent upgrade of the speeds of our internet, we haven't had any issues whatsoever so I hate to hear that you are an exception. Again I apologize that we were not able... More 

West Des Moines, Iowa
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First stay at this site though have been to Bossier City many times. Room 231 was clean and quiet for comfort. Race track was not operating on this date. Staff was very pleasant though also there was no problems to be addressed. This is a Marriott site and represented the brand well.

Helpful?
Thank Bob R
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

We spent three nights here with 3 families. This hotel gets a 5 of 5 because of the service. Every hotel employee went out of there way to make sure we had a good stay. They were all very friendly and very helpful. Without the staff would have been a 4. Hotel is nice, beds where comfy, shower was hot,... More 

Helpful?
Thank Charles D
Santa Barbara, California
Level Contributor
136 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 15, 2015

A clean hotel with larger rooms and an OK breakfast. Its the kind of place a road warrior could be assured of a good bed and quiet nights sleep. The exception to the quiet night might be the elevator chime which was the loudest I have ever heard including a close second in a hotel in an Alassio Italy elevator... More 

Helpful?
Thank Heligypsy
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thanks for the review! We definitely cater to those road warriors like you mentioned. Sorry to hear your description of the elevator chime. Next time you're here we will have to put you in a room further down the hall. I will see if I can get it turned down in the mean time! Hopefully we'll see you again soon! More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed December 15, 2015 via mobile

I had never stayed at a Springhill Suites before and had no idea that the rooms were so large and spacious. The cleanliness of the entire facility inside and out was impeccable. The staff was very accommodating (we didn't check in until almost midnight) and friendly. We stayed two nights, both mornings the breakfast staff made sure that everything stayed... More 

Helpful?
Thank Dominic G
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thank you Dominic for the review! I'm glad you and your family enjoyed themselves that you were pleasantly surprised by the large, clean rooms! My team takes great pride in their work and I am so happy you were able to see that. Thanks also for the tip about room 220. Most guests don't hear it, but on a rare... More 

Fort Worth, TX
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 1, 2015 via mobile

Quick and easy check-in process with friendly staff. Comfortable beds and pillows. The room was clean, the microwave and mini fridge were also very important to us. The breakfast options were awesome. The staff person that worked the breakfast area, kept the dining area very clean, she was very nice & friendly. There was never a shortage of food. My... More 

Helpful?
Thank yellowRose30
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

SO happy you had a great experience! Our breakfast team really does a great job cooking and keeping the area up for our guests. I'll definitely pass your feedback along to the team! We hope to see you again soon and have a great holiday season! More 

Birmingham, Alabama
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 30, 2015

Stayed here one night to break up a trip. I was not familiar with the SpringHill brand hotels, but booked it based on price and reviews. I was pleasantly surprised. The lobby and common areas were clean and well lit. The staff was friendly and helpful. The room was nice and bigger than I thought it would be. They also... More 

Helpful?
Thank Ryan K
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thanks for the review Ryan! I love it when my team is able to provide a better than expected experience. We hope to see you again soon the next time you are in town! More 

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