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Courtyard by Marriott Baton Rouge Siegen Lane

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10307 N Mall Drive, Baton Rouge, LA 70809
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1 room 1 guest
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111 Reviews from our TripAdvisor Community

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Traveler rating
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    42
    14
    10
    4
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31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
  • All months
    (111)
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    (34)
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    (35)
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    (16)
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    (26)
All months
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

this Hotel has great customer service, starting with Jordan at the front desk and ending with America in the restaurant lounge. though the hotel lobby is completely updated, the rooms should really get a carpet deep cleaning. it almost smell like humidity in the room before you get the A/C running but other than that the hotel is great and... More 

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Western part
Level Contributor
218 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 1 week ago

This Courtyard by Marriott has one of those signs on the desk that says "If you can't rate us a perfect 10 call the front desk". I don't really understand signs like this. Hotels that are really perfect 10's don't have to put out signs, people know. Take the signs away please. First of all, you aren't a "perfect 10",... More 

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Niceville, Florida
Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a small but nice suite. Was here on business. They did a good job setting up the meeting room which was available all day and into the evening. Staff very friendly and helpful. Have a small bar area but quite adequate to have a private chat with clients. Only complaint I have was the love seat on my room... More 

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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Perfect family hotel: very clean, in walking distance to restaurants and entertainment, safe area, one exit from the theme park, bar and light foods, friendly staff, free wifi, lounge, and spacious rooms.

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Weatherford, Texas
Level Contributor
187 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Typical nice lobby. Excellent front desk staff. Very friendly and helpful. Great location for our trip. The rooms were a different story. The first room we were assigned had a strong musty smell. They changed us to another room that also had a musty smell but it wasn't as bad as the first room, so we took it. The room... More 

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Las Vegas, Nevada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 23, 2015

We requested a king suite over a month ago and still received a standard king room. There was fly in our room when we arrived. Stains on the carpet. Big gap under room door. The bathroom door wouldn't shut because it was warped. The bathtub is either stained or dirty, but looks like dirty feet marks. The lobby area looked... More 

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CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Good afternoon shoppingtraveler04, Thank you for choosing our hotel during your recent stay. Please accept our sincere apology for not being able to provide you the upgrade you requested we also apologize for any cleaning issues there may have been during your say as well. We do look forwarded to the opportunity to better serve you during your next visit... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 3, 2015 via mobile

Front desk people were very friendly. The lobby is clean and fancy. Rooms are average. Pool was foggy and kids were a bit crazy running around but there was no staff to enforce rules. Maid staff was very friendly, every single worker we walked past in the halls greated us. We didn't stay for breakfast or use any other amenities.... More 

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CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you for choosing our hotel during your recent stay. More 

Norman, Oklahoma
Level Contributor
137 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed June 2, 2015

We were in Baton Rouge for the Bayou Country Fest. We arrived early and inquired about our room. The girl at the desk was matter of fact but not super friendly. Said our room wasn't ready. We told her we had done the mobile check- in and then she was like.....oh, ok. Went to the room and it was nice.... More 

Was this review helpful? Yes 1
CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you so very much for choosing our hotel during your stay in Baton Rouge. Your stay was appreciated and I do apologize that we did not get you room serviced in a timely manner. We do look forward to the opportunity to better serve you during your next visit to Baton Rouge. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2015

We had no complaints at this hotel. Staff was efficient and helpful. Did not eat at the restaurant or swim in the pool this stay but have done so in the past. The rooms could be just a iittle bit cooler but we made do.

Was this review helpful? Yes 1
CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you. We really do appreciate you staying with us. More 

Alexandria, Virginia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 10, 2015

I was here for four nights on a business trip and really enjoyed my stay. The location is great - right off of I-10 and surrounded by everyday dining and shopping options. I stayed on the I-10 side of the hotel and just didn't experience the noise level that some other reviewers did. Maybe I was just too tired but... More 

Was this review helpful? Yes 1
CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you for choosing our Hotel during your recent stay in Baton Rouge. We really appreciate YOU! More 

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