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Courtyard by Marriott Baton Rouge Siegen Lane

Certificate of Excellence
3.0 of 5
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10307 N Mall Drive, Baton Rouge, LA 70809
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Courtyard by Marriott Baton Rouge Siegen Lane
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Ranked #24 of 71 Hotels in Baton Rouge
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
HowardO32578 Niceville, Florida
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109 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Niceville, Florida
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a small but nice suite. Was here on business. They did a good job setting up the meeting room which was available all day and into the evening. Staff very friendly and helpful. Have a small bar area but quite adequate to have a private chat with clients. Only complaint I have was the love seat on my room... More 

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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Perfect family hotel: very clean, in walking distance to restaurants and entertainment, safe area, one exit from the theme park, bar and light foods, friendly staff, free wifi, lounge, and spacious rooms.

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Weatherford, Texas
Level Contributor
182 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Typical nice lobby. Excellent front desk staff. Very friendly and helpful. Great location for our trip. The rooms were a different story. The first room we were assigned had a strong musty smell. They changed us to another room that also had a musty smell but it wasn't as bad as the first room, so we took it. The room... More 

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Las Vegas, Nevada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 23, 2015

We requested a king suite over a month ago and still received a standard king room. There was fly in our room when we arrived. Stains on the carpet. Big gap under room door. The bathroom door wouldn't shut because it was warped. The bathtub is either stained or dirty, but looks like dirty feet marks. The lobby area looked... More 

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CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Good afternoon shoppingtraveler04, Thank you for choosing our hotel during your recent stay. Please accept our sincere apology for not being able to provide you the upgrade you requested we also apologize for any cleaning issues there may have been during your say as well. We do look forwarded to the opportunity to better serve you during your next visit... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 3, 2015 via mobile

Front desk people were very friendly. The lobby is clean and fancy. Rooms are average. Pool was foggy and kids were a bit crazy running around but there was no staff to enforce rules. Maid staff was very friendly, every single worker we walked past in the halls greated us. We didn't stay for breakfast or use any other amenities.... More 

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CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you for choosing our hotel during your recent stay. More 

Norman, Oklahoma
Level Contributor
135 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed June 2, 2015

We were in Baton Rouge for the Bayou Country Fest. We arrived early and inquired about our room. The girl at the desk was matter of fact but not super friendly. Said our room wasn't ready. We told her we had done the mobile check- in and then she was like.....oh, ok. Went to the room and it was nice.... More 

Was this review helpful? Yes 1
CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you so very much for choosing our hotel during your stay in Baton Rouge. Your stay was appreciated and I do apologize that we did not get you room serviced in a timely manner. We do look forward to the opportunity to better serve you during your next visit to Baton Rouge. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2015

We had no complaints at this hotel. Staff was efficient and helpful. Did not eat at the restaurant or swim in the pool this stay but have done so in the past. The rooms could be just a iittle bit cooler but we made do.

Was this review helpful? Yes 1
CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you. We really do appreciate you staying with us. More 

Alexandria, Virginia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 10, 2015

I was here for four nights on a business trip and really enjoyed my stay. The location is great - right off of I-10 and surrounded by everyday dining and shopping options. I stayed on the I-10 side of the hotel and just didn't experience the noise level that some other reviewers did. Maybe I was just too tired but... More 

Was this review helpful? Yes 1
CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you for choosing our Hotel during your recent stay in Baton Rouge. We really appreciate YOU! More 

Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 27, 2015

One side of the hotel is next to 1-10 and this side is like staying at Darlinton Raceway. The noise was tremendous and tried to change my room only find the place was full. They offered ear plugs on the second night and I took them. If this had been anything other than business, I would have changed hotels.

Was this review helpful? Yes 1
CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you for staying with us. We are very pleased to hear that you enjoyed our staff as well as our hotel. We believe that with great service we can overcome the interstate noise. Please try us again we will make you trip memorable. More 

San Diego, California
Level Contributor
93 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed April 24, 2015

Don't get on the wrong side of this hotel! It was a ghastly combination. Major Interstate. An up-sloped onramp about 200 feet from your windows. Poorly trained staff in customer interactions. No sound mitigation at the property. You don't want to be where I'm sitting right now. In my room after 3 nights on business travel at this property that... More 

Was this review helpful? Yes 1
CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Good afternoon, We sincerely apologize for the miserable stay you had on you last visit. Unfortunately the highway can be overwhelming for some guest and I do apologize that a loyal guest such as yourself was so inconvenience by the highway noise. I have passed this information on to my team and we assure you we will come to some... More 

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