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Courtyard by Marriott Baton Rouge Siegen Lane

Certificate of Excellence
3.0 of 5
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10307 N Mall Drive, Baton Rouge, LA 70809
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Courtyard by Marriott Baton Rouge Siegen Lane
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Ranked #24 of 71 Hotels in Baton Rouge
Certificate of Excellence
A recent review
3 of 5 stars reviewed 4 weeks ago
Rosie316
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106 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We requested a king suite over a month ago and still received a standard king room. There was fly in our room when we arrived. Stains on the carpet. Big gap under room door. The bathroom door wouldn't shut because it was warped. The bathtub is either stained or dirty, but looks like dirty feet marks. The lobby area looked... More 

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CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Good afternoon shoppingtraveler04, Thank you for choosing our hotel during your recent stay. Please accept our sincere apology for not being able to provide you the upgrade you requested we also apologize for any cleaning issues there may have been during your say as well. We do look forwarded to the opportunity to better serve you during your next visit... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Front desk people were very friendly. The lobby is clean and fancy. Rooms are average. Pool was foggy and kids were a bit crazy running around but there was no staff to enforce rules. Maid staff was very friendly, every single worker we walked past in the halls greated us. We didn't stay for breakfast or use any other amenities.... More 

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CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you for choosing our hotel during your recent stay. More 

Norman, Oklahoma
Level Contributor
120 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were in Baton Rouge for the Bayou Country Fest. We arrived early and inquired about our room. The girl at the desk was matter of fact but not super friendly. Said our room wasn't ready. We told her we had done the mobile check- in and then she was like.....oh, ok. Went to the room and it was nice.... More 

Was this review helpful? Yes 1
CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you so very much for choosing our hotel during your stay in Baton Rouge. Your stay was appreciated and I do apologize that we did not get you room serviced in a timely manner. We do look forward to the opportunity to better serve you during your next visit to Baton Rouge. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2015

We had no complaints at this hotel. Staff was efficient and helpful. Did not eat at the restaurant or swim in the pool this stay but have done so in the past. The rooms could be just a iittle bit cooler but we made do.

Was this review helpful? Yes 1
CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you. We really do appreciate you staying with us. More 

Alexandria, Virginia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 10, 2015

I was here for four nights on a business trip and really enjoyed my stay. The location is great - right off of I-10 and surrounded by everyday dining and shopping options. I stayed on the I-10 side of the hotel and just didn't experience the noise level that some other reviewers did. Maybe I was just too tired but... More 

Was this review helpful? Yes 1
CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you for choosing our Hotel during your recent stay in Baton Rouge. We really appreciate YOU! More 

Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 27, 2015

One side of the hotel is next to 1-10 and this side is like staying at Darlinton Raceway. The noise was tremendous and tried to change my room only find the place was full. They offered ear plugs on the second night and I took them. If this had been anything other than business, I would have changed hotels.

Was this review helpful? Yes 1
CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Thank you for staying with us. We are very pleased to hear that you enjoyed our staff as well as our hotel. We believe that with great service we can overcome the interstate noise. Please try us again we will make you trip memorable. More 

San Diego, California
Level Contributor
93 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed April 24, 2015

Don't get on the wrong side of this hotel! It was a ghastly combination. Major Interstate. An up-sloped onramp about 200 feet from your windows. Poorly trained staff in customer interactions. No sound mitigation at the property. You don't want to be where I'm sitting right now. In my room after 3 nights on business travel at this property that... More 

Was this review helpful? Yes 1
CourtyardSiegenLnGM, Front Office Manager at Courtyard by Marriott Baton Rouge Siegen Lane, responded to this review

Good afternoon, We sincerely apologize for the miserable stay you had on you last visit. Unfortunately the highway can be overwhelming for some guest and I do apologize that a loyal guest such as yourself was so inconvenience by the highway noise. I have passed this information on to my team and we assure you we will come to some... More 

Houston, TX
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 19, 2015

Five things I liked: The room was very clean. The bed was comfortable, but a little soft for my taste. USA Today and the Wall Street Journal in the lobby. Starbucks latte in the little restaurant, which opened at 7 a.m. Good manager in the restaurant who helped younger staff with their customer service skills.

Was this review helpful? Yes 1
Biloxi, Mississippi
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 13, 2015

The staff was very pleasant and accommodating. They room was very nice, a little small but comfortable. The bed was very comfortable. I will definitely stay there again when in the area and will stay at other Courtyards from now own.

Was this review helpful? Yes 1
London
Level Contributor
441 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 324 helpful votes
4 of 5 stars Reviewed April 5, 2015 via mobile

We stayed one night at the Siegen Lane Courtyard and it was very good. The room was large and quiet. The swimming pool was nice. The staff was friendly. The location is convenient - next to the highway.

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