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All 70 Baton Rouge hotels

Holiday Inn Baton Rouge South Hotel

3.0 of 5 Hotel   |   9940 Airline Highway, Baton Rouge, LA 70816
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Ranked #44 of 70 Hotels in Baton Rouge
A recent review
3 of 5 stars Reviewed July 3, 2012
cokerbud Baytown, Texas
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96 reviews from our community

Traveler rating
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    12
    13
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13
13
5
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Baton Rouge South Hotel
See the most recent reviews
Baytown, Texas
Top Contributor
283 reviews 283 reviews
118 hotel reviews
291 helpful votes 291 helpful votes
3 of 5 stars Reviewed July 3, 2012

This is an older Holiday Inn but if really has been updated a time or two and the owners apparently are trying. It is clean and very close to the freeway. Plenty of parking and seemed very busy. I would stay here again.

Was this review helpful? Yes
Tigergirl2, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you for your nice comment. Yes, we have been through a tremendous amount of renovations and are pleased you have noticed. We hope when you return to Baton Rouge, you will give us a call as your preferred hotel in the area. Thank you for taking the time to evaluate our hotel. We will look forward to your return... More 

Arlington, TX
Top Contributor
54 reviews 54 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 18, 2012

One night stay at a great hotel. The location was perfect and easy to get to. I arrived late and the front desk (Maggie) had me checked in quickly and even called the bar to ask them to stay open just a bit longer so that I could grab a quick drink before I went up to my room. Rooms... More 

Was this review helpful? Yes
Tigergirl2, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you for taking the time to complete a review of our hotel. It is obvious that you understand how much positive feedback can mean to hotel staff. We have shared your review and comments with our staff. We greatly appreciate your taking the time to recognize those individuals who met or exceeded your expectations. Thanks again for taking a... More 

Lafayette, Louisiana
1 review
4 of 5 stars Reviewed May 23, 2012

Staci, All of your team did a terrific job last weekend for our assembly group. The people working the restaurant, the registration, Maggie and the maintenance people, Amos and others. All of them had big smiles and were helpful. Oh, yes, security is included, Housekeeping, too. Let me tell you a little story that happen at the Holiday Inn in... More 

Was this review helpful? Yes
Tigergirl2, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you Mr. Terry for the great review. We enjoy the positive feedback of our hotel. We have shared this review with our staff and strive for the best customer service possible. We look forward to the return of your group each quarter. Thank you again for the time you took to review the hotel. Allison Crump More 

Ohio
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed May 20, 2012 via mobile

VERY OVER RATED!!! I'm sure if you get a room in the newer section you will find the ratings suitable otherwise, very mis-leading. I wouldn't stay there again.

Was this review helpful? Yes
Tigergirl2, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you for taking the time to review our hotel. We’re very sorry you found our exterior guest rooms to be unfavorable. We have many guest who enjoy and request the exterior accommodations. These rooms are newly renovated and are larger than the interior guest rooms. Your satisfaction is important to us and we try hard to make sure all... More 

Randolph, Ohio
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 13, 2012

We spent 6 nights at this hotel for a Navy reunion. We were given a special group rate and a choice of a "tower" room or a lower room in the pool area. From what I had read, the tower was recommended and that's what we took. Just glad our room didn't face the interior. We had requested a fridge/microwave... More 

Was this review helpful? Yes
Tigergirl2, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you for taking the time to review our hotel. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at Holiday Inn South Baton Rouge. Your feedback will be taken into consideration in our efforts to provide the best service experience possible. We enjoyed having you and your... More 

Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed May 9, 2012

We arrived and immediately I was wanting to find another hotel when I was told to drive around back and saw we were in an old run down section of the hotel. Do not let the lobby fool you! I called the front desk twice and asked to be moved, talking to the manager the second time and was told... More 

Was this review helpful? Yes 3
Tigergirl2, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review

coe2- We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs. I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as clean as our standards demand. A clean room that has been prepared for our guests... More 

Houston
Top Contributor
62 reviews 62 reviews
44 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed April 24, 2012

This is a very old Holiday Inn in Baton Rouge located at the intersection of Airline Highway and I-12. The location is good but you can also be easily trapped in the hotel during rush hour. The hotel (an old Holidome) has had a complete work over but didn't quite make it to "modern". There are standing pools of water... More 

Was this review helpful? Yes
Tigergirl2, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review

RedSpyder- Thank you for taking the time to submit a review of our hotel. Over the last few years, we have spent millions of dollars on renovations of ALL guest rooms, public areas and meeting space. We continue to upgrade amenities, as well as renovate out hotel. We are sorry that these upgraded amenities and renovations did not meet your... More 

Lake Charles, Louisiana
Top Contributor
55 reviews 55 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 31, 2012 via mobile

This location has a great location. It is very clean, well maintained, fairly priced, and the staff was friendly. However, at no fault of the hotel, beware of the rush hour traffic. Interstate 12 is heavily utilized and can be a nightmare. That being said, if you are driving against of the traffic, perfect location.

Was this review helpful? Yes
Tigergirl2, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you for taking the time to complete a review of our hotel. I appreciate you taking the time to acknowledge our friendly staff and nice accommodations. Thanks again for taking a few moments of your valuable time and we hope to see you again soon! Have a great day! More 

Lafayette, Louisiana
2 reviews
3 of 5 stars Reviewed March 23, 2012

Made reservations months in advance for an inside room. Arrived in the afternoon after a long day of work to get an outside room. Told the front desk that I requested an inside room and he stated they did not have any and that a request was only a request, then why take requests months in advance. Well get to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Dear Mmellonmont, Thank you for your recent stay, and taking time to provide feedback. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We’re sorry you received accommodations that were unacceptable. We appreciate the candid feedback we receive and welcome any opportunity to improve. Katie J IHGCare More 

Baton Rouge
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2012

I had problems with the front desk staff when checking into this hotel. I stayed at this hotel the week before Chrismas with my kids. The bedroom is very comfortable but the bathrooms are very small. The best thing about the hotel is the indoor/outdoor pool. My kids were in paradise and I could get some work done. The restaraunt... More 

Was this review helpful? Yes
Tigergirl2, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review

I appreciate the time you took to share your experience here at The Holiday Inn South Baton Rouge. Our goal is for each and every guest to have the best possible experience in our hotel, where all expectations are exceeded by our staff. We value your business as a guest, and appreciate your positive feedback. Around this time of the... More 

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Additional Information about Holiday Inn Baton Rouge South Hotel

Address: 9940 Airline Highway, Baton Rouge, LA 70816
Phone Number:
Location: United States > Louisiana > Baton Rouge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Baton Rouge South Hotel 3*
Number of rooms: 334
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Also Known As:
Holiday Inn Baton Rouge
Baton Rouge Holiday Inn

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