Staci,
All of your team did a terrific job last weekend for our assembly group. The people working the restaurant, the registration, Maggie and the maintenance people, Amos and others. All of them had big smiles and were helpful. Oh, yes, security is included, Housekeeping, too.
Let me tell you a little story that happen at the Holiday Inn in...
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VERY OVER RATED!!! I'm sure if you get a room in the newer section you will find the ratings suitable otherwise, very mis-leading. I wouldn't stay there again.
Thank you for taking the time to review our hotel. We’re very sorry you found our exterior guest rooms to be unfavorable. We have many guest who enjoy and request the exterior accommodations. These rooms are newly renovated and are larger than the interior guest rooms. Your satisfaction is important to us and we try hard to make sure all...
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We spent 6 nights at this hotel for a Navy reunion. We were given a special group rate and a choice of a "tower" room or a lower room in the pool area. From what I had read, the tower was recommended and that's what we took. Just glad our room didn't face the interior.
We had requested a fridge/microwave...
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Thank you for taking the time to review our hotel. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at Holiday Inn South Baton Rouge. Your feedback will be taken into consideration in our efforts to provide the best service experience possible. We enjoyed having you and your...
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We arrived and immediately I was wanting to find another hotel when I was told to drive around back and saw we were in an old run down section of the hotel. Do not let the lobby fool you! I called the front desk twice and asked to be moved, talking to the manager the second time and was told...
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coe2- We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs.
I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as clean as our standards demand.
A clean room that has been prepared for our guests...
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This is a very old Holiday Inn in Baton Rouge located at the intersection of Airline Highway and I-12. The location is good but you can also be easily trapped in the hotel during rush hour.
The hotel (an old Holidome) has had a complete work over but didn't quite make it to "modern". There are standing pools of water...
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RedSpyder- Thank you for taking the time to submit a review of our hotel. Over the last few years, we have spent millions of dollars on renovations of ALL guest rooms, public areas and meeting space. We continue to upgrade amenities, as well as renovate out hotel. We are sorry that these upgraded amenities and renovations did not meet your...
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This location has a great location. It is very clean, well maintained, fairly priced, and the staff was friendly. However, at no fault of the hotel, beware of the rush hour traffic. Interstate 12 is heavily utilized and can be a nightmare. That being said, if you are driving against of the traffic, perfect location.
Thank you for taking the time to complete a review of our hotel. I appreciate you taking the time to acknowledge our friendly staff and nice accommodations.
Thanks again for taking a few moments of your valuable time and we hope to see you again soon!
Have a great day!
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Made reservations months in advance for an inside room. Arrived in the afternoon after a long day of work to get an outside room. Told the front desk that I requested an inside room and he stated they did not have any and that a request was only a request, then why take requests months in advance. Well get to...
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Dear Mmellonmont,
Thank you for your recent stay, and taking time to provide feedback. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We’re sorry you received accommodations that were unacceptable. We appreciate the candid feedback we receive and welcome any opportunity to improve.
Katie J
IHGCare
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I had problems with the front desk staff when checking into this hotel. I stayed at this hotel the week before Chrismas with my kids. The bedroom is very comfortable but the bathrooms are very small. The best thing about the hotel is the indoor/outdoor pool. My kids were in paradise and I could get some work done. The restaraunt...
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I appreciate the time you took to share your experience here at The Holiday Inn South Baton Rouge. Our goal is for each and every guest to have the best possible experience in our hotel, where all expectations are exceeded by our staff. We value your business as a guest, and appreciate your positive feedback.
Around this time of the...
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The TVs at the Bar and lounge area are ANCIENT! Horrible, small box TVs with poor screens. The rooms are decorated nicely but the linens and bathrooms are dirty. I do not plan to stay in this hotel again unless improvements are made in the lounge/bar area and better cleaning staff.
Thank you for taking the time to give us your review on your recent stay. We heard you and have made some changes. We recently changed out the TV's in the Bar/ Lounge area to 25' HD TV’s. We are now ready for you to re-visit and watch ALL your favorite sports teams with us.
Thank you again for letting...
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Holiday Inn South is a great location to hold a workshop. They have a variety of well-equipped meeting rooms as well as a pleasant and helpful staff. Several of our workshop participants commented that the food quality far exceeded their expectations. On checkout, all the charges were exactly as discussed with the hotel event manager - no surprises or hidden...
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I truly appreciate the time you took to share your satisfaction with your experience here at the Holiday Inn Baton Rouge South. Please accept my personal thanks for completing this evaluation.
Our goal is for each and every guest to have the best possible experience in our hotel, where all expectations are exceeded by our staff. I will personally share...
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123 Reviews
53 Reviews
