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Holiday Inn Baton Rouge South Hotel

3.0 of 5
9940 Airline Hwy., Baton Rouge, LA 70816
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Holiday Inn Baton Rouge South Hotel
Ranked #36 of 65 hotels in Baton Rouge
3.5 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveler rating
    13
    9
    9
    6
    8
Date Rating
Lafayette, Louisiana
1 review
4 of 5 stars Reviewed May 23, 2012 NEW

Staci, All of your team did a terrific job last weekend for our assembly group. The people working the restaurant, the registration, Maggie and the maintenance people, Amos and others. All of them had big smiles and were helpful. Oh, yes, security is included, Housekeeping, too. Let me tell you a little story that happen at the Holiday Inn in... More

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Ohio
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 20, 2012

VERY OVER RATED!!! I'm sure if you get a room in the newer section you will find the ratings suitable otherwise, very mis-leading. I wouldn't stay there again.

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Allison Crump, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review
May 22, 2012

Thank you for taking the time to review our hotel. We’re very sorry you found our exterior guest rooms to be unfavorable. We have many guest who enjoy and request the exterior accommodations. These rooms are newly renovated and are larger than the interior guest rooms. Your satisfaction is important to us and we try hard to make sure all... More

Randolph, Ohio
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 13, 2012

We spent 6 nights at this hotel for a Navy reunion. We were given a special group rate and a choice of a "tower" room or a lower room in the pool area. From what I had read, the tower was recommended and that's what we took. Just glad our room didn't face the interior. We had requested a fridge/microwave... More

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See 4 more reviews by dcvanz for Baton Rouge
Allison Crump, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review
May 22, 2012

Thank you for taking the time to review our hotel. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at Holiday Inn South Baton Rouge. Your feedback will be taken into consideration in our efforts to provide the best service experience possible. We enjoyed having you and your... More

Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 9, 2012
1
person found this review helpful

We arrived and immediately I was wanting to find another hotel when I was told to drive around back and saw we were in an old run down section of the hotel. Do not let the lobby fool you! I called the front desk twice and asked to be moved, talking to the manager the second time and was told... More

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Allison Crump, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review
May 22, 2012

coe2- We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs. I really appreciate you taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as clean as our standards demand. A clean room that has been prepared for our guests... More

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Houston
Top Contributor
55 reviews 55 reviews
Reviews in 39 cities Reviews in 39 cities
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed April 24, 2012

This is a very old Holiday Inn in Baton Rouge located at the intersection of Airline Highway and I-12. The location is good but you can also be easily trapped in the hotel during rush hour. The hotel (an old Holidome) has had a complete work over but didn't quite make it to "modern". There are standing pools of water... More

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See 5 more reviews by RedSpyder for Baton Rouge
Allison Crump, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review
April 27, 2012

RedSpyder- Thank you for taking the time to submit a review of our hotel. Over the last few years, we have spent millions of dollars on renovations of ALL guest rooms, public areas and meeting space. We continue to upgrade amenities, as well as renovate out hotel. We are sorry that these upgraded amenities and renovations did not meet your... More

Lake Charles, Louisiana
Contributor
20 reviews 20 reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 31, 2012

This location has a great location. It is very clean, well maintained, fairly priced, and the staff was friendly. However, at no fault of the hotel, beware of the rush hour traffic. Interstate 12 is heavily utilized and can be a nightmare. That being said, if you are driving against of the traffic, perfect location.

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Allison Crump, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review
April 27, 2012

Thank you for taking the time to complete a review of our hotel. I appreciate you taking the time to acknowledge our friendly staff and nice accommodations. Thanks again for taking a few moments of your valuable time and we hope to see you again soon! Have a great day! More

Lafayette, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed March 23, 2012

Made reservations months in advance for an inside room. Arrived in the afternoon after a long day of work to get an outside room. Told the front desk that I requested an inside room and he stated they did not have any and that a request was only a request, then why take requests months in advance. Well get to... More

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IHGCare, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
April 24, 2012

Dear Mmellonmont, Thank you for your recent stay, and taking time to provide feedback. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We’re sorry you received accommodations that were unacceptable. We appreciate the candid feedback we receive and welcome any opportunity to improve. Katie J IHGCare More

Baton Rouge
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 6, 2012

I had problems with the front desk staff when checking into this hotel. I stayed at this hotel the week before Chrismas with my kids. The bedroom is very comfortable but the bathrooms are very small. The best thing about the hotel is the indoor/outdoor pool. My kids were in paradise and I could get some work done. The restaraunt... More

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See 3 more reviews by David R for Baton Rouge
Allison Crump, Director of Sales at Holiday Inn Baton Rouge South Hotel, responded to this review
January 23, 2012

I appreciate the time you took to share your experience here at The Holiday Inn South Baton Rouge. Our goal is for each and every guest to have the best possible experience in our hotel, where all expectations are exceeded by our staff. We value your business as a guest, and appreciate your positive feedback. Around this time of the... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 24, 2011 via mobile
1
person found this review helpful

The TVs at the Bar and lounge area are ANCIENT! Horrible, small box TVs with poor screens. The rooms are decorated nicely but the linens and bathrooms are dirty. I do not plan to stay in this hotel again unless improvements are made in the lounge/bar area and better cleaning staff.

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Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
January 23, 2012

Thank you for taking the time to give us your review on your recent stay. We heard you and have made some changes. We recently changed out the TV's in the Bar/ Lounge area to 25' HD TV’s. We are now ready for you to re-visit and watch ALL your favorite sports teams with us. Thank you again for letting... More

Baton Rouge, Louisiana
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 31, 2011

Holiday Inn South is a great location to hold a workshop. They have a variety of well-equipped meeting rooms as well as a pleasant and helpful staff. Several of our workshop participants commented that the food quality far exceeded their expectations. On checkout, all the charges were exactly as discussed with the hotel event manager - no surprises or hidden... More

Was this review helpful? Yes
Allison Crump, Manager at Holiday Inn Baton Rouge South Hotel, responded to this review
November 11, 2011

I truly appreciate the time you took to share your satisfaction with your experience here at the Holiday Inn Baton Rouge South. Please accept my personal thanks for completing this evaluation. Our goal is for each and every guest to have the best possible experience in our hotel, where all expectations are exceeded by our staff. I will personally share... More

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Additional Information about Holiday Inn Baton Rouge South Hotel

  • Holiday Inn Baton Rouge
  • Baton Rouge Holiday Inn
Address: 9940 Airline Hwy., Baton Rouge, LA 70816
Price Range: $$

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Holiday Inn Baton Rouge South Hotel
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