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Holiday Inn Baton Rouge South Hotel

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9940 Airline Highway, Baton Rouge, LA 70816
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Holiday Inn Baton Rouge South Hotel
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118 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Baton Rouge, LA
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We needed a place to stay in Baton Rouge with very short notice. This hotel was perfect! Great location, welcoming lobby, attractive pool area, very nice room - comfortable, cool, clean and well appointed. And the staff was very accommodating and professional. I would happily select this hotel again.

Was this review helpful? Yes
Jason M, Front Office Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Dear reNewOrleans, Thank you so much for your 5-star review. We are happy to see that you've enjoyed your stay with us. We look forward to seeing in the future. Thanks again! -Jason Montgomery More 

Decatur, Alabama, United States
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night as part of the 2015 Power Tour. Great location..close the everything. Rooms were extremely clean and staff was great. No breakfast option at the hotel tho. We would stay again and was really great price.

Was this review helpful? Yes
Jason M, Front Office Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you so very much for your recent stay with us. We value your feedback in every way. When your in the Baton Rouge and need lodging, feel free to stop by the Holiday Inn South. Thanks again, Have a great day!!! -Jason Montgomery More 

New Iberia, Louisiana
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First let me say that this is a very nice, clean and well kept hotel. I stayed here recently with just my two small children and the room was great. It was very clean and comfortable. The only drawbacks I saw was the staff. Although they were courteous, they were not very helpful. I called the front desk 3 times... More 

Was this review helpful? Yes
Jason M, Front Office Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you for your recent stay with us. We greatly appreciate your business and your most valued feedback. I do want to apologize for the service of your request during your stay. Since you feedback we have enforced the importance of following up with our guest request. I do thank you for letting us know, that way we have a... More 

Clinton, Indiana
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 30, 2015

We have called 3 times to change our reservation to connecting rooms. First time they said they couldn't do that. We called back and they said they can't do it till the day of arrival. We are taking 2 teenage girls with and would like to know that we have 2 rooms connected. They advertise that they connectiong rooms why... More 

Was this review helpful? Yes
Jason M, Front Office Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you so much for your recent review. I do apologize if this has caused you any inconvenience trying to finalize your trip. We understand how perfect you want you trip to be and we plan to help in every way possible. We can put in a request for an adjoining room to ensure that when we do assign rooms... More 

lafayette la
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 27, 2015

I have stayed here many times over the years and have attended many meetings here. My last stay was not that good. I stayed 4 nights and twice had to go back to front desk to get key reset. Both times they only had one person working desk and I had to wait about 15 minutes for my turn. Room... More 

Was this review helpful? Yes
Jason M, Front Office Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you for your recent response. We appreciate your business and your feedback. This has helped us to target areas that we may need extra assistance and due put in place some rules and regulations for situations such as this. Thank you again and we hope that you can choose to lodge with us again. -Jason Montgomery More 

Batesville, Arkansas
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed May 27, 2015

Booked somewhat last minute, so there weren't a lot of options, though any hotel we chose would probably have been expensive since it was the holiday weekend. No free breakfast, but that was ok as we had planned on brunch at a local spot anyway. Our room had two queen beds. Seemed somewhat updated in appearance though the bathroom was... More 

Was this review helpful? Yes
Jason M, Front Office Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you for your recent stay with us. We greatly appreciate your feedback, it is very valuable to our property and our staff. We will use this to help us target any issues we'll have. Thank you again for your response. -Jason Montgomery More 

Texas
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 26, 2015

This hotel was DIRTY. Everywhere! The room had to be recleaned and it smelled like bad body odor even after it was cleaned! We had to ask for the towels to be replaced because even they were dirty! Just gross!

Was this review helpful? Yes
Jason M, Front Office Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you so much for your recent stay with us. We greatly appreciate your feedback regarding your recent stay. I do apologize for the inconvenience you experienced during your time with us. I will follow up with our housekeeping department to ensure we are leaving a home like experience for our guest. Again, I do apologize and hope this doesn't... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 26, 2015

I have stayed here multiple times and the staff is about the best I've encountered and I get to travel a good bit. They are always quick to get us whatever we need, our rooms are always clean and comfortable, and if we check in later in the day, they have the room lights on and we come into a... More 

Was this review helpful? Yes
Jason M, Front Office Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you so much for your 5-star review. We appreciate you feedback and are always happy to have you. Hope when in Baton Rouge, La our property is the one you choose for your lodging needs. Thanks again :) -Jason Montgomery More 

Fort Worth, Texas
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed May 17, 2015

The room itself was nice and relaxing, but the reception from the front desk guy was lukewarm at best and he gave me room keys that did not work. He did call a maintenance guy who arrived within a minute to let me in. The maintenance man was smoking which I found to be unprofessional and I was also told... More 

Was this review helpful? Yes
Jason M, Front Office Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you for your response regarding your recent stay. We appreciate your valued feedback. I would like to thank you for the 4-star rating. I have met with all of the Guest Service Representatives regarding there interaction with guest. Informing them of the importance of being genuine and welcoming. I can assure that a guest will no longer feel this... More 

Chicago, Illinois
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed May 4, 2015

This is a clean, comfortable hotel. There was little "exciting" about it, but the room was clean and comfortable, checking in and out was easy, parking was free and plentiful. I took the advice of other reviewers to request a room in the tower.

Was this review helpful? Yes
Jason M, Front Office Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Thank you so much for your recent feedback. We greatly appreciate the time you've taken to give us your evaluation of your stay. We would also like to thank you for the 4-star review and if their is anything we could do in the future to make your stay a 5-star review please feel free to let us know. Thanks... More 

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