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Crowne Plaza Hotel Executive Center Baton Rouge

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4728 Constitution Avenue, Baton Rouge, LA 70808
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Crowne Plaza Hotel Executive Center Baton Rouge
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Crowne Plaza Hotel Executive Center Baton Rouge
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194 reviews from our community

Traveler rating
    67
    46
    35
    25
    21
See reviews for
22
27
10
93
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Contributor
16 reviews 16 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I slammed this property in a review I wrote more than a year ago, and the slamming was justly deserved. I had been a frequent guest there for a number of years and the property in general and the service level had declined over that time. It was so bad, I stopped using the property when I was in Baton... More 

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Louisiana
Top Contributor
77 reviews 77 reviews
58 hotel reviews
123 helpful votes 123 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed there in the beginning of February for a convention, I have stayed a few other times and was satisfied with the service and accommodations, but his time was disappointed. Their service has taken a hard downturn. It seems that upon check-in that they were under staffed. Booked a non-smoking room and when I finally got to my room, I... More 

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hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Thank you for taking the time to leave us your feedback. We are deeply sorry for the inconvenience and understand how frustrating it is to move rooms and hotels. We thank you for your patience and hope to welcome you back to a better hotel experience on your next visit to Baton Rouge. Thank you. More 

Katy, Texas
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Family stayed there for five nights last week to attend a conference. All the workers were very nice. However I felt that they were simply unable to provide the level of service that this full-service Hotel promotes. For instance, upon arrival there were no workers stationed at Valet area. When I checked in at the front desk and mentioned this,... More 

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hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Thank you for taking the time to leave us your feedback. We greatly appreciate both positive and constructive reviews as we're always looking at places where we can improve. We apologize for being short staffed during your stay but hope to welcome you back to a better serviced stay on your next trip to Baton Rouge. Thank you again and... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked a non smoking room on the concierge level for a business meeting. When I check in I am told that the only room they have is a smoking room. When I walk in the temperature was 80 degrees, turn the air conditioner on and it literally sounded like a lawn mower. If you are staying in the area let... More 

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hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Chris W., Thank you for taking the time to leave us a comment. Your feedback is important to us and we apologize for the inconveniences you experienced during you stay. If you have any other feedback you'd like to leave us please feel free to contact me directly. Thank you again for your comments and we hope to welcome... More 

Woodstock, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed here two nights while attending a conference that was held on site. The staff were helpful and accommodating. The facilities are large and can handle a lot people. The hotel is quiet and clean and very comfortable. There are plenty of places within walking distance to eat. Highly recommend!

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hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Thank you for your review and recommendation. We're glad you enjoyed your stay and hope to host you again in the future. Thank you! More 

Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Perfect location, beautiful newly renovated lobby, restaurant and rooms. Unbelievable workout facility. Staff is friendly and helpful. Hotel was booked full when we were there and you would never know it by how quiet the rooms were.

Was this review helpful? Yes 1
hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Thank you for your review. We're glad you enjoyed our fitness center and the rest of our facilities and services. We look forward to welcoming you back again soon. More 

Haynesville, Louisiana, United States
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 13, 2015

Landscape, grounds layout and work staff left nothing to be desired! Remember this is Baton Rouge and all spaces are utilized. It was not geared toward any one age bracket... One could find themselves in any phase or facet of enjoyment that the hotel offered. There is a bar/lounge and restaurant... The food is superb!

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hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Thank you for your review and for choosing the Crowne Plaza Baton Rouge! We're happy you enjoyed your stay with us. More 

Morrisville, North Carolina
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 3, 2015

the Crowne Plaza in Baton Rouge has undergone some incredible renovations. The lobby looks impeccable and the decor is so modern. As usual, the hotel staff was friendly and eager to assist for all our needs. The food is good with a large selection of choices. The workout facility is nice with a large free weight area. I would recommend... More 

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hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

We greatly appreciate your review and recommendation. We're glad you enjoyed your stay and hope to see you again soon. Thank you! More 

Bakersfield, California
Top Contributor
69 reviews 69 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 6, 2015

We got to visit this hotel and the city of Baton Rouge on an election night party for a US Senator and they rented the biggest event rooms. The customer service is amazing here and the facilities are really nice and easy accessible.

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hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

It's wonderful to hear how much you enjoyed your stay with us! Thank you for your review and we hope to welcome you back again soon. More 

Orlando, Florida
Senior Contributor
49 reviews 49 reviews
44 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 2, 2015

Prior to arriving for my business stay I looked at a lot of reviews and pictures and I was a little scared because the exterior of the hotel looks like a motel 6. Surprisingly when I arrived the hotel inside is modern, clean and renovated. They have a wonderful convention center and a nice dining area. This hotel has by... More 

Was this review helpful? Yes
hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Thank you so much for taking the time to leave us a review. We appreciate all the feedback we receive so we can work on improving both our facilities and services. We're glad you enjoyed your overall stay with us and hope to welcome you back again soon. Happy New Year! More 

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