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Crowne Plaza Hotel Executive Center Baton Rouge

3.5 of 5 4728 Constitution Avenue, Baton Rouge, LA 70808
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Crowne Plaza Hotel Executive Center Baton Rouge
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Crowne Plaza Hotel Executive Center Baton Rouge
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173 reviews from our community

Traveler rating
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    40
    32
    23
    18
See reviews for
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26
9
80
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Duson
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here two nights for company business, so I didn't pay for room but would never stay here on my money. Nothing major wrong with the hotel, just a lot of small aggravations. It is not a place to stay for leisure. Too many people there for conventions etc. The maid made my bed but left everything else as... More

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Pensacola, Florida
Top Contributor
147 reviews 147 reviews
30 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We had called and asked that our room be held, knowing we would be charged the night, but the room was not available when we arrived, and the snippy, disrespectful woman at the executive desk said no room would be available until 4, even though we would, indeed, be charged for the room. We later talked with Scott Morvant, who... More

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Lafayette, Louisiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed one night, October 16, 2014, room 201. Brand new lobby and cafe' both look great. Pool area also seems to have been updated. Mini-fridge did not work, soft drink was as warm in the morning as when I put it in the night before. Wi-fi signal bounced up and down, could not maintain a steady signal long enough to... More

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hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Thank you so much for your detailed review and for choosing to stay with us. We apologize for the small inconveniences you encountered during your stay and hope to avoid those on future visits. Thank you again and we hope to see you soon. More

Thibodaux, Louisiana
Top Contributor
423 reviews 423 reviews
30 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed 1 week ago

I had nothing but positive experiences from my one night at this hotel. Parking was spacious and free and not far from entrance. Front desk set me up immediately. Room was large and clean. Fitness Center as one of the biggest in a hotel that I have seen. Buffet for dinner was expansive and pretty delicious. Bar was quaint. Sleep... More

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hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Thank you so much for your review and we wish you safe travels! More

Kalamazoo, Michigan
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very nice hotel to hold conferences and have formal gatherings. The rooms were nice and the staff was excellent. However if you plan to do business here and are going to need consistent access to wifi than understand that service is very poor. I would recommend hotel management looks into this issue quickly.

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hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Matt D., Thank you for taking the time and notifying us of the WiFi issue. We will absolutely look into the problem right away and make sure it's fixed for future guests. We're happy you enjoyed your stay and hope to have the opportunity to host you again in the future. Thank you! More

Fayetteville, Arkansas
Senior Contributor
48 reviews 48 reviews
47 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a night after all week in Geismar. Got a room on the 5th floor which was a good thing considering how crowded the hotel was for a LSU game the next day. Nothing on the restaurant menu blew me away so I went next door to the Mexican restaurant which was mistake. Room was clean and so... More

Was this review helpful? Yes 1
hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Dcbone27, Thank you for your review. We're glad you enjoyed your stay and received excellent service by the bar staff. I'll be sure to pass along your praises. We apologize for the the small mishaps that occurred during your stay and we hope to make it up to you on your next visit to Baton Rouge. Thank you again... More

Franklin, Louisiana
Top Contributor
55 reviews 55 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Conference halls were comfortable and appropriate. Conference catering was fine. Room 228 showed wear and need for minor repairs, corrosion on door hardware, baseboard damage, very worn TV remote control. Noise from the convention hall and the hotel hall was always present, but tolerable. A/C worked very well! Nothing to return for in the restaurant buffet, not bad, just OK,... More

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hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Thank you for taking the time to express your thoughts and concerns. It is great to hear you found our conference halls and common areas comfortable and our staff friendly. We strive to give great and impressive service to all of our guests and it is regrettable you were not fully satisfied with your hotel experience. Please remain assured that... More

Lafayette, Louisiana
Top Contributor
166 reviews 166 reviews
35 hotel reviews
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed September 18, 2014

This place continues to deteriorate. Just spent two more uncomfortable nights here; the only reason I return is my organization's annual conference. I have no input into where this is held. In addition to all the problems I have detailed in the past, I now report that I had to call security both nights because of noise from the room... More

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hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Shetlandskid, Please accept our sincere apologies for your disappointing hotel experience. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you encountered with... More

Mansfield, la
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed September 17, 2014

The Baton Rouge Crowne Plaza is a lovely lovely with pleasant updated decor and furnishings. The concierge level offered breakfast with your room, and had some hot food selections. The staff in the restaurant was very friendly and attentive, but the food was a little disappointing. Someone needs to tell the chef the difference between deep fried and sautéed! The... More

Was this review helpful? Yes
hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the facilities and staff and apologize for the mediocre dining experience. We hope to have the opportunity to welcome you back and provide you with a fantastic meal! Thank you again for your review and for choosing to stay with us at the... More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

Have stayed here many times and loved it but it's even better now after their new remodeling. Beautiful lobby, friendly staff, can't beat the weight room. Still love the breakfast, nice pool area and very comfortable beds. The scented soap was just a little extra luxury.

Was this review helpful? Yes
hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Thank you so much for taking the time to post a review about the Crowne Plaza Baton Rouge. We're always aiming to raise the bar and exceed our guest's satisfaction so it's wonderful to read your comments. Thank you again for your review and for continuing to stay with us. More

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Additional Information about Crowne Plaza Hotel Executive Center Baton Rouge

Address: 4728 Constitution Avenue, Baton Rouge, LA 70808
Phone Number:
Location: United States > Louisiana > Baton Rouge
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Executive Center Baton Rouge 3.5*
Number of rooms: 294
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Also Known As:
Crowne Plaza Baton Rouge
Baton Rouge Holiday Inn

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