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Embassy Suites by Hilton Baton Rouge

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4914 Constitution, Baton Rouge, LA 70808
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Embassy Suites by Hilton Baton Rouge
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Embassy Suites by Hilton Baton Rouge
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489 Reviews from our TripAdvisor Community

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Traveler rating
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    101
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (145)
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Lafayette, United States
3 of 5 stars Reviewed 3 days ago NEW

Our Summer Board is held there every year, so we have little choice but to book your hotel. I see little reason to make reservations far in advance, then spend 30 minutes trying to find a room at 5 o'clock in the afternoon, when check out time is noon. No excuse for this.

Review collected in partnership with Embassy Suites Hotels

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Easley, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is an average Embassy Suites. Not a horrible stay, but we had a problem with the hotel overcharging us. They were unable to correct the problem the three days we were there! That overcharge caused us a lot of trouble. The management was incompetent and uncaring, although they were polite about it. I wish I had stayed somewhere else.... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The room was nice. The bathroom had issues. We went to take a shower and the drain wouldn't work We literally was standing in water the whole time my feet didnt feel clean when I got out. The toilet ran all night and when flushed it would not cut off. The handle had to be jingled. Other than these mishaps... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

We walked in and were very surprised to find that their had been renovations for the worst. They use to have a beautiful foyer and as you walked in there were beautiful trees and plants with bridges and ponds with large gold fish. Now they call it modern. It is a very cold entrance and as you walk in it... More 

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Kingwood, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

This is one of the worst hotels I have ever stayed in... I think the Bates motel is more appealing. After a 9 hour drive nothing says home like finding out that the hotel is over booked and unaccompanied children running through he hotel at 11 pm. The gentleman at the front desk was accommodating and put us in another... More 

Was this review helpful? Yes 1
Republic, Missouri
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago NEW

All of the Embassy Suites we have stayed at across the US have a very good breakfast which comes with your room. This one did not. The choices were limited and some standard items were not offered. Will not stay here again.

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Jackson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The stay was an ok experience. Getting to the interstate was a bit challenging at first but we managed. We had to call twice for more sheets and towels and then was told we could follow the person to get them ourselves!! Some of the breakfast staff acted as if they would rather be somewhere else and so did the... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Hammond, Louisiana
5 of 5 stars Reviewed 1 week ago

The banquet services were great! The food was served hot and at quick pace. The staff was friendly and courteous for each meal. James, the manager of banquets, was easy to work with during the planning stage for the Summer Board Meeting and was on hand during the serving of the meals to oversee the process. Chef Norris did an... More 

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Fort Worth, United States
1 review
3 of 5 stars Reviewed 1 week ago

Average hotel room and stay for the price. The benefit is in the breakfast and free reception in the evenings. Non-smoking room smelled of smoke, odor and stale air. Carpets were stained; no door on the bedroom area. Room temp never met or maintained, so room was very warm at times. Comfortable bedding, but small, square pillows less than ideal... More 

Review collected in partnership with Embassy Suites Hotels

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Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

This is all really great feedback that we can use to improve, and give you the stay you deserve moving forward, Patricia -- thank you for sharing this. I do hope you got the opportunity to bring this to the attention of the staff during your visit, as we're more than happy to do what we can to make sure... More 

Houston, Texas
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 1 week ago

I have traveled to Baton Rouge many times over the last 5 and a half years and stayed at pretty much every hotel there, including several times at Embassy Suites. Overall it is fine, but I can't get over the fact that several things bother me a lot. First, and this REALLY gets to me, is that the elevator bells... More 

Was this review helpful? Yes
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

I really appreciate this very thorough and honest feedback, Dave. We're always looking for any way we can improve your overall experience and there are certainly some obtainable items here. Overall, I'm pleased to hear the location, room size, and breakfast are all on point for you. I do hope your future travels to Baton Rouge will see you staying... More 

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