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Embassy Suites Hotel Baton Rouge

3.5 of 5
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4914 Constitution, Baton Rouge, LA 70808
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Embassy Suites Hotel Baton Rouge
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Ranked #34 of 71 Hotels in Baton Rouge
A recent review
4 of 5 stars reviewed yesterday
Ruby M
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444 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We visited this hotel during a very busy weekend. Although it took the staff longer to clean our rooms, that was very understandable. The staff was friendly and helpful. Although the hotel has been renovated, it still has some of its "old charm," if you catch my drift.

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East Texas
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed here four nights over Memorial Day weekend. Room (with tax) was over $200.00/night. For that price, we should have bath towels in room. Last night we were there, we got back to room after midnight after being gone 12+ hours and no bath towels in room. Room was never cleaned very well any of days we were there. Omelets... More 

Review collected in partnership with Embassy Suites Hotels

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Travelers are raving about these Baton Rouge hotels

Colorado
Top Contributor
100 reviews 100 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

There are a lot of things I found great about this hotel, but the negatives pulled it from "Very Good" to "Average". The Positives: - Very comfortable rooms: Love the suite arrangement, bed was nice, plenty of space to do work. - Breakfast: Not that typical continental thing you get other places. This was a real breakfast! - Pool: I... More 

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Brandon, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were in town for a concert and were not at the hotel much. However, the time we were was very nice. The rooms were in terrific shape and the complimentary breakfast was unbelievable!! Even the pickiest of eaters would be pleased. We will absolutely stay here in the future if we are in town.

Review collected in partnership with Embassy Suites Hotels

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Memphis, Tennessee
Top Contributor
84 reviews 84 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is the first time I've been back since the renovations. While the lobby and room definitely were upgraded, it was really like putting lipstick on a pig. There are several problems with this hotel, making it a fall back location for me in the future. The elevators are VERY slow, the water pressure is VERY weak, the TVs in... More 

Was this review helpful? Yes 1
Jamie T, Manager at Embassy Suites Hotel Baton Rouge, responded to this review

So glad you decided to pay us another visit -- it's great to know housekeeping was on top of their game during your stay and breakfast really hit the spot. We're continually working to improve our accommodations to make you as comfortable as possible, so your feedback regarding the elevators, shower, and TV is greatly appreciated. We do hope you'll... More 

Wheaton, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Upon arrival it seemed very nice, updated and clean. The rest of my stay was another story. The cleaning staff only visited my room twice my whole stay (6 nights). There was a lot of mold growing on the air registers, the toilet hardly flushed and it seemed as though someone came to my room one time only to throw... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Jamie T, Manager at Embassy Suites Hotel Baton Rouge, responded to this review

I'm so sorry your recent visit with us was a disappointing one, Nicholas. I can assure we are up to date on all health and safety codes, so your news regarding the air ducts is not something we take lightly, and we appreciate you bringing this to our attention for us to take care of. Regardless of whether or not... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Before this visit, I hadn't stayed at a hotel where so many of the workers were rude, disrespectful and unhelpful to their patrons. It was a busy memorial day weekend for the city of Baton Rouge because of the Bayou Country Superfest. Many families, couples, friends were spending the weekend at this Embassy Suites hotel and everyone complained about the... More 

Was this review helpful? Yes 1
Jamie T, Manager at Embassy Suites Hotel Baton Rouge, responded to this review

I'm so sorry to hear your stay with us was less than to be expected. As you mentioned, Memorial Day Weekend is quite a busy time for us, but that's no excuse to be lacking in customer service and amenities. These issues will be addressed with the appropriate departments. I sincerely hope if you find yourself in Baton Rouge again... More 

Homer, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Embassy Suite Hotel is a five star hotel, very luxuries. Gives the comfort & safety of home, while enjoying the luxury of a vacation spot. Close to outlets and stores. Also close to some of the best restaurant you've ever dine in especially the Parrain's Seafood. Can't wait to stay at the Embassy Suite again!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jamie T, Manager at Embassy Suites Hotel Baton Rouge, responded to this review

So happy we could be your home away from home, Iris! Looks like you really took advantage of our location, and I'm glad you found a restaurant you really loved. We look forward to your next visit to Baton Rouge! Warm Regards, Jamie Turnage, Director of Sales More 

2 reviews
2 of 5 stars Reviewed 1 week ago

We stayed 4 nights. There were 2 adults and 2 children. We requested extra towels, blankets and pillow when they sent and upgrade email offers a week prior to our trip. When we arrived there was nothing extra in our room. Only 3 towels for 4 guest? I called and ask for another towel. I explained we have 4 of... More 

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Jamie T, Manager at Embassy Suites Hotel Baton Rouge, responded to this review

Thank you for taking the time to give us your feedback about your stay. It's so disappointing to read the number of issues you and your family had during your stay, David, and for that I am sorry. The continued missteps with housekeeping despite explicit requests from you over the course of your four nights with us is simply unacceptable.... More 

New York State
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

First time dissapointed with an Embassy Suites property. Room was fine upon arrival - no problem with housekeeping. We were actually there for a wedding and rooms had been held for out of town guests. There were also college graduations in the area. You would have thought there would have been a sense of urgency getting rooms clean for the... More 

Was this review helpful? Yes
Jamie T, Manager at Embassy Suites Hotel Baton Rouge, responded to this review

Thank you for taking the time to give us feedback about your stay with us at the Embassy Suites Baton Rouge. I apologize that housekeeping did not service your room on a timely basis and will certainly address this issue with the staff. As mentioned, this was a busy weekend for us, but we should have been able to make... More 

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