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All 69 Baton Rouge hotels

Baton Rouge Marriott

3.0 of 5 Hotel   |   5500 Hilton Avenue, Baton Rouge, LA 70808
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Ranked #46 of 69 Hotels in Baton Rouge
A recent review
4 of 5 stars reviewed yesterday
Asquam Salem, Massachusetts
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157 reviews from our community

Traveler rating
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    46
    29
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Salem, Massachusetts
Top Contributor
63 reviews 63 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was here for business and like many business hotels, it served it purpose. The room was very clean and the beds comfortable with good linens and duvets. The water pressure in the shower was fantastic. The meeting room and food were also very good. I only gave this hotel a 4 because I am beginning to see a pattern... More

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Pontotoc, Mississippi
Top Contributor
145 reviews 145 reviews
82 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It is a good property. You can tell it has been around for a while but they have done a good job keeping it updated. Parking is very good. Rooms were comfortable. TV was small for a Marrott. Traffic noise was loud. Food was good. Nothing spectacular but good.

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Marksville, LA
Contributor
19 reviews 19 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was clean and well-appointed, but there is no in-room safe or fridge. The only problem was that every time the people in the next room took a shower, it sounded as though there was an alarm going off! And they showered at 2 a.m.!! But the location is great, service is really good, and Sullivan's Restaurant is right... More

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2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Service was a bit on the slow side and they appeared to be aggravated but I didn't think much of it due to the high volume of customers checking in. During the check in process the man read our booking and confirmed with us that we had booked a double queen room, however after arriving to the room it was... More

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Diamond W, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you sharing your experience with us. You have my sincerest apologies that we did not provide the level of service we pride ourselves on delivering. I would be happy to address your concerns personally. If you would please contact me at dwilliams1@chrco.com , I will make every possible effort to help you. I look forward to speaking with you... More

Germantown, TN
Contributor
18 reviews 18 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I've stayed here on several occasions while traveling on buiness in Baton Rouge. The staff is friendly and helpful, the location is good, the rooms are clean but they're a little dated. Small bathrooms, flat screen tvs are on the small side compared to what you typically see in a Marriott. In the end, stay here if it's convenient for... More

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Diamond W, Front Office Manager at Baton Rouge Marriott, responded to this review

Thanks for sharing your experience at the Baton Rouge Marriott with us. I would also like to thank you for choosing us to be your brilliant hosts during your visits to Baton Rouge. We are hopeful that our upcoming renovation will bring us a step up as you mentioned in your review. We are always working diligently to make sure... More

Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location was good. Front desk friendly. Continental breakfast...well ..the usual but muffins weren't hard. Ice machine on 15th floor was out. Room was nice but no refrigerator. Alarm was not adjusted for daylight savings time... I didn't notice until I left the room for my class and I was an hour early.....I was too tired when arriving the night before... More

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Diamond W, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for reviewing your stay with us! While I am happy that you enjoyed some aspects of your stay, I am sorry that we didn't leave you with an experience that was more than just "Not too bad". We strive to deliver an exceptional experience during your travels and we have unfortunately fallen short of our goal during your... More

Wheeling, West Virginia, United States
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 14, 2014

I've been going to this hotel for about ten years now as it's close to my company's corporate headquarters and it's their preferred hotel as it's only a short walk away. The front desk service has always been really polite and super friendly. The rooms are always clean. The concierge lounge is always well stocked and the food is good... More

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Diamond W, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you so much for taking the time to tell us about your experience after staying at our hotel over the last 10 years. We certainly appreciate your loyalty and are delighted that you had so many wonderful things to say about our staff. I will be sure to share your comments with our team. As a loyal guest I... More

Madison
Top Contributor
215 reviews 215 reviews
180 hotel reviews
107 helpful votes 107 helpful votes
1 of 5 stars Reviewed October 4, 2014

Very loud traffic noise. You cannot sleep here if you try. Rooms were fairly clean...some chunks of stuff on the carpet I could feel when I walked in my bare feet. Bathroom smelled like sewer back up when came into the room. Ran water for a while, which seemed to help, but everytime i would leave and come back it... More

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Diamond W, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us. As the cleanliness and maintenance and upkeep of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the engineering team and the housekeeping... More

The Woodlands, Texas
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed September 25, 2014

I called the hotel on Sunday evening after checking out, and they said they would FEDEX my glasses to me on Monday. They took my credit card information and said I would be able to track the delivery based on the tracking number they gave me. Days later after they never arrived the hotel said that they think they were... More

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Diamond W, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to tell us about your stay and for bringing this to our attention. We take matters such as this very seriously. You have my sincerest apologies that we were not able to locate your glasses. I am sure that our front desk agent took down your information in an attempt to be proactive and... More

Katy, Texas
2 reviews
2 of 5 stars Reviewed September 20, 2014 via mobile

DO NOT STAY HERE IF YOU PLAN ON GETTING ANY SLEEP. I felt like my room was sitting on I-10. I was desperate enough to find a white noise app and could not drown out the trucks and loud motors hauling down 10. This is suppose to be a Marriott but frankly I've enjoyed La Quintas so much better---I slept... More

Was this review helpful? Yes
Diamond W, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to review our property. I am sorry to hear that you were not able to sleep because of the noise from the interstate. Our location in proximity to the interstate can be a great benefit for some and a nuisance for others. We do understand the importance of our guests being able to relax... More

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Additional Information about Baton Rouge Marriott

Address: 5500 Hilton Avenue, Baton Rouge, LA 70808
Location: United States > Louisiana > Baton Rouge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Baton Rouge Marriott 3*
Number of rooms: 300
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Also Known As:
Baton Rouge Marriott Hotel Baton Rouge
Marriott Baton Rouge

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