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All 69 Baton Rouge hotels

Baton Rouge Marriott

3.0 of 5 Hotel   |   5500 Hilton Avenue, Baton Rouge, LA 70808
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46%
Ranked #46 of 69 hotels in Baton Rouge
A recent review
3 of 5 stars reviewed 4 days ago
mitzi610 Louisiana
  • Overview
  • Reviews (141)
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  • Room tips (38)
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141 people have reviewed this hotel

Traveler rating
    21
    43
    39
    27
    11
See reviews for
14
14
12
72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Louisiana
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for business two nights. First room seemed to have been vandalized. Second room had water leak in ceiling that awoke us the next morning with dripping noise on the floor (carpet was saturated). Keys quit working second day-had to replace multiple times. Had to ask for lightbulb three times. Staff in bar not very attentive. Some shady characters in... More

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Houston, Texas
2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

I trusted Marriott that no matter where I am I will be in a clean environment. Now I lost that trust! Now I can no longer trust the name Marriott. This hotel is worse than a motel 6, days inn etc. The hallways stink of old! Rooms are hot and the bathroom can barely fit one person. The towels are... More

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Angleton, Texas, United States
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I saw the Marriott in Baton Rouge and thought "This will be so nice." Wow, was I wrong. This was a business trip and the stays at other Marriotts were always nice. But this place is old and outdated with hot hallways and a strong musty odor. The rooms were ill equipped. and super hot when I first entered it.... More

Was this review helpful? Yes 1
Diamond W, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to review your experience with us. I'm very disappointed to hear that we did not make a good impression. Our goal is to make your stay exceptional and I apologize that we didn't deliver on our promise of exceptional service and standards. I would love to get more information from you to address the... More

League city
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

We were kept up all night by noisy people screaming and slamming doors all night and repeated phone calls to our room after telling the person they had the wrong room. Front desk was not helpful and suggested I contact the 3rd party I booked it with. Will never stay here again!!!

Was this review helpful? Yes 1
Diamond W, Front Office Manager at Baton Rouge Marriott, responded to this review

First, I want to thank you for taking the time to share your experience with us. We love to hear from our guests as this helps us in our goal to always provide excellent service. Being told to contact the party you booked your reservation with is a strange response to give to a noise complaint and repeated phone calls... More

Baton Rouge
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently stayed at the Marriott in Baton Rouge and everything was great. The hotel is in a great location with many places to eat around. The staff is very friendly. The person checking me in (name was Diamond) was very polite and professional. My room was very comfortable and clean. The hotel is an older Marriott property but it is... More

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Ventress, Louisiana, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 5, 2014

Stayed here for our anniversary and it was awful! The hotel is old and dated. We purchased a breakfast plan with our room. The service was poor...after waiting 15 minutes we seated ourselves, the staff was rude and the food was terrible.

Was this review helpful? Yes 1
Diamond W, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to complete a review and sharing your experience. We appreciate your feedback and I apologize that your recent stay was not satisfactory. Our goal is to always provide excellent service to our guests and I am disappointed that this did not happen while you stayed with us, especially since you were celebrating such a... More

Collierville, Tennessee
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 28, 2014

This "toaster" shaped hotel is right on the interstate passing through Baton Rouge, but our high floor room was clean comfortable and fairly quiet. The weekend rate was $109 which included a buffet breakfast. However, the buffet was limited and the restaurant appears old, tired and dark. The manager was very professional and courteous. This is an older property surrounded... More

Was this review helpful? Yes 1
Diamond W, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to share your thoughts about your stay with us! We value the opinion of our guests and regularly share these comments with our staff so that we are sure to always provide exceptional service. Having comfortable, clean and quiet rooms are key factors in a guest's enjoyment of their stay at any hotel. I... More

Batonyterenye, Hungary
2 reviews
4 of 5 stars Reviewed May 27, 2014

This hotel Is one of the older hotels in the Baton Rouge area but it is very well kept and has a elegant classic look. My friends and sisters stayed here after my graduation and it was very nice. Only hiccup we had during the night was our key to our room did not work when we returned from grabbing... More

Was this review helpful? Yes
Diamond W, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to review our property and congratulations on your graduation. Our goal is to provide you with an excellent hotel experience and we are glad that we were able to meet your expectations. We truly appreciate you sharing your thoughts with us! Best wishes to you and we hope to see you again. More

Houston, Texas
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 13, 2014

Decent guest room, tired and dated common areas, and friendly staff. To compete, they really need to update the common areas. The restaurant seemed to only be open in the morning. The concierge lounge was nice enough, but was run over with people. When I was there the ceiling near the front desk had a big hole in it. Not... More

Was this review helpful? Yes 1
Diamond W, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for sharing your experience with us. I am glad to hear that you found our staff friendly and that you enjoyed the concierge lounge. The concierge lounge is open 7-days week, in the morning and in the evening. The restaurant is also open in the morning and evening. To address your other concerns, there was a leak on... More

Boulder, Colorado
Top Contributor
59 reviews 59 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 1, 2014 via mobile

Although it's a throw back to nicer hotels of yesteryear, I did enjoy my stay. Everyone was nice and the housekeeping even helped organize my clothes on the floor! New carpet in rooms and new beds are needed sometime soon.

Was this review helpful? Yes 1
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Additional Information about Baton Rouge Marriott

Address: 5500 Hilton Avenue, Baton Rouge, LA 70808
Phone Number:
Location: United States > Louisiana > Baton Rouge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Baton Rouge Marriott 3*
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Also Known As:
Baton Rouge Marriott Hotel Baton Rouge
Marriott Baton Rouge

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Class
Number of rooms
300

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