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BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge

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2683 Energy Dr., Baton Rouge, LA 70808
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BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge
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BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge
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337 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Bossier, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is a great pet-friendly hotel in Baton Rouge. The rooms are very clean and the beds very comfortable. The full breakfast is delicious. The location of the hotel is very close to many good restaurants and is right off the interstate for ease of travel.

Review collected in partnership with Best Western

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Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you will be in Baton Rouge, choose this hotel. It is a great Best Western, really nice, quiet rooms, good breakfast and next door (walking distance) to a good restaurant for dinner. You will notice how clean this hotel is, it really sparkles and how accommodating the staff treats its clients. Whenever we go to Baton Rouge, this is... More 

Review collected in partnership with Best Western

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HOUSTON
1 review
5 of 5 stars Reviewed 1 week ago

Samantha was great at the front desk. Very outgoing and fun. So often we get an indifferent person who seem not to care, but Samantha is outstanding and when the extra mile to make us feel welcome. The rooms are large and very clean. I will stay no where else when m in Baton Rouge.

Review collected in partnership with Best Western

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19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Gregory, Thank you for taking the time to leave feedback about your recent stay and for the 5 star rating. I am pleased to hear that you enjoyed your experience in our spacious and clean rooms. I am also glad to hear that you had a very pleasant interaction with Samantha, our front desk agent, and will be sure to... More 

Terrytown, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I had a suite and the tv went out on Friday in the living room and they did not have any maintenance working to fix it. First they told me they would send maintenance to look at the tv. Two hours later I called again they where gone for the weekend. So I paid for a suite but spent most... More 

Review collected in partnership with Best Western

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19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Tina, Thank you for taking the time to leave feedback about your recent stay with us. We use this feedback to focus on improving whenever possible and I am sorry that we did not meet your expectations during this trip. I would like to first apologize that one of the TV's went out for two days and we did not... More 

California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

This hotel is located with feet of the I-10 with no sound wall to block the noise. Even using earplugs, it was too loud to sleep well. Not being able to sleep plus the unfriendly front desk clerk made this an unpleasant experience. We will not stay here again.

Review collected in partnership with Best Western

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19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Thank you for taking the time to leave feedback about your recent stay with us. I am sorry to hear that we were unable to honor your request for a top floor room and that the interstate noise made for a disappointing stay. Though we do have the windows in that building have had noise buffering/proofing, we understand certain vehicles... More 

Valencia, California
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was easy to find, the room was comfortable and the location is centrally location for visiting sights in Baton Rouge if you have a car. A full breakfast was provided and included waffles and fresh fruit. There is also Another Broken Egg Restaurant down the street that is great for lunch.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Thank you for taking the time to leave feedback about your recent stay with us. I am pleased to hear that you enjoyed your experience in our spacious and clean rooms, as well as our amenities, like our complimentary hot buffet breakfast. I am also glad that you enjoyed your lunch at the nearby Another Broken Egg restaurant. There are... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

We paid for a suite upgrade, had to call about tv and phone not working. Maintenance guy came immediately but phone still didn't work after he left. Went to use what I was told was a "corporate" coupon and said they wouldn't honor it bc they weren't "corporate. Wth? We said if they honored the "corporate advertisement we would stay... More 

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19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Thank you for taking the time to leave feedback about your recent stay with us. I am sorry to hear that we did not meet your expectations. I am glad that our maintenance engineer immediately responded to the television and phone problem and I will be sure to follow up on the phone. We have multiple lines in that building... More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Best Western is a bit different as it appears to be a remodeled apt complex. There are separate buildings within the hotel. The rooms are clean have above average amenities such as soaps, & shampoos. The water is very soft making you work at getting the soap off and bath mats inside the tub might be a good idea.... More 

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19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

LSJ, Thank you for taking the time to leave feedback about your recent stay with us and for the 5 star rating. I am so glad to hear that you enjoyed our spacious and clean rooms, as well as our apartment like layout. Our property was specifically designed by the owners to give a more private feel with the ability... More 

Silas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Outstanding hotel. Enjoyed our stay and breakfast prior to departure. Will stay here again if opportunity presents itself. Grounds were will kept and pleasant to stroll though. Keep up the good work , great value for money.

Review collected in partnership with Best Western

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19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Richard, Thank you for taking the time to leave feedback about your recent stay with us and for the 5 star rating. I am pleased to hear that you enjoyed your experience in our spacious and clean rooms, as well our relaxing landscaping. The complimentary hot buffet breakfast is a favorite among many of our guests. I am glad that... More 

New Iberia. LA., United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Long been our go- to place to stay in Baton Rouge. Whether LSU related trips - football, baseball, or for family outings, this is a great place to stay. Convenient to all Baton Rouge venues and in a relaxing environment.

Review collected in partnership with Best Western

Was this review helpful? Yes
19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Etta, Thank you for taking the time to leave feedback about your recent stay with us. I am glad to hear that you enjoyed your experience and I would also like to thank you for your repeat business. It is our goal to have every guest feel like the BEST WESTERN PLUS Richmond Inn & Suites is their home away... More 

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