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Hilton Baton Rouge Capitol Center

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201 Lafayette St, Baton Rouge, LA 70801
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Hilton Baton Rouge Capitol Center
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Hilton Baton Rouge Capitol Center
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509 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bogalusa, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The overall experience was great! Rooms Great! Location Great! I would use this again. If you love to walk you can walk around town or the levee is just behind the hotel. Everyone was very friendly and nice.

Review collected in partnership with Hilton Hotels & Resorts

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Boyce, Louisiana, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Hilton Baton Rouge is an excellent facility located across the street from the mighty Mississippi River, and the heart of downtown Baton Rouge, Louisiana. The facility is well maintained and the staff is outstanding.

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Baton Rouge, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Enjoyed my stay. Valet parking is a bit expensive but very convenient. Hotel and rooms were very clean. Room was very modern. Flat screen TV with Cable access, mini fridge, coffee maker, iron, ironing board, hair dryer, walk in shower. My room had a king bed which was very comfortable. My package included complimentary breakfast. Food was great. Room service... More 

Review collected in partnership with Hilton Hotels & Resorts

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As an employee of a Hilton brand hotel, I know what is to be expected from a Hilton such as this and I have to say this hotel went above and beyond to make my family and I have a very much enjoyable experience. Upon check-in, Mr. Floyd Williams went out of his way for my family and I. He... More 

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Long Beach, United States
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Though several issues were brought to their attention no one seemed to care or do anything about it. When management was reached, he made promises by phone but never followed through. Not the type of experience I expected from a Hilton property.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBTR, General Manager at Hilton Baton Rouge Capitol Center, responded to this review

Dear Beatrice P, I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments. Thank you, Daniel Rhodes More 

Concord, North Carolina
Contributor
18 reviews 18 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a blast during my trip. Awesome view from my room of the city. So much to do in walking distance. Coffee shop near by, lots of dining, great bar with Blues music. Relaxing pool area with a bar. Beautiful view from the banquet space of the sunset. It was just amazing. I would definitely recommend this to everyone!!

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Bush, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is nice, people that work there go beyond there job title. It is a wonderful place to stay. the pool is a delight to layout by. There internet is available as soon as you get in your room. if you have any problems they will fix them with a short period of time. Amazing place.

Review collected in partnership with Hilton Hotels & Resorts

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Greenwell Springs, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is beautiful. However, we were celebrating our 25th anniversary, and other hotels would have made a point of helping us to celebrate. The stay was not horrible, but there were only 2 bath towels and in the middle of the night we ran out of toilet paper. There were items on the floor behind the cabinet, and the... More 

Review collected in partnership with Hilton Hotels & Resorts

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Calgary, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Do not stay here as the care takers steal stuff. I had a stolen phone from my room & the management did not help me at all. They picked up the phone & called Lost & Found. They asked someone on the other line if they found a phone it was a NO..

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBTR, General Manager at Hilton Baton Rouge Capitol Center, responded to this review

Thank you for taking the time to post your feedback. Please accept our sincere apologies for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve the safety and security of our hotel. If we can be of further assistance please feel free... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Went to a beautiful wedding in the Heidelberg room on the 10th floor. Breathe taking view of the city and river made a wonderful background to the perfect couple. The staff was friendly and helpful. Perfect place to start a life together.

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