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L'Auberge Casino & Hotel

4.0 of 5
777 L'Auberge Avenue, Baton Rouge, LA 70820
Hotel amenities
L'Auberge Casino & Hotel
Ranked #20 of 67 hotels in Baton Rouge
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67 reviews from our community

    Trip type
Traveler rating
    29
    17
    8
    3
    10
Date Rating
New Iberia, Louisiana
1 review
5 of 5 stars Reviewed May 18, 2013 NEW

L'Auberge Baton Rouge is my favorite place to play, eat & enjoy! Everyone is so helpful and kind and makes your trip very enjoyable. I have visited many, many casinos and their buffet is the best I've ever had. The manager is very professional and the food is so fresh and delicious! Visit L'Auberge Baton Rouge once and I know... More

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Review collected in partnership with this hotel

Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review
May 20, 2013

Sherry, Thank you so much for your review. We are so happy to hear that you have come to know and love the team at Bon Temps Buffet. I will share your kind words with them all. We hope to see you again soon! All the best, Chase A. Guest Experience Specialist More

Austin, Texas
1 review
1 of 5 stars Reviewed May 15, 2013

I am extremely disappointed and upset with the lack of priority and respect that I have received after water got in my BMW 328i while valeted at the casino. The incident happened last week and not once has the casino initiated a phone call with me after hearing about the situation. I've spoken with countless managers and valet "leads" and... More

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Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review
May 16, 2013

After a thorough investigation, L’Auberge Baton Rouge has denied any liability for this incident. Video surveillance and valet-system photographic evidence shows that this guest arrived at L’Auberge Baton Rouge with her windows rolled down. Upon receiving and parking the car, our valet attendant promptly closed all windows. As stated on all valet parking claims tickets, any claim of an incident... More

Clear Lake, TX
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 14, 2013

Our first time visit to this facility was impressive from the get go! Beautiful new hotel and casino sitting on the banks of the Mississippi River. Our room was very nicely appointed with all amenities like oversized shower, 40" flat screen TV, a television built into the bathroom mirror, and a great view of the river. Unfortunately, the casino was... More

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Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review
May 17, 2013

Gene, Welcome to the life at L’Auberge! We are so glad to hear that you enjoyed your first visit with us! Thank you so much for your review. We look forward to your next visit. Best, Chase A. Guest Experience Specialist More

Metairie, Louisiana
1 review
5 of 5 stars Reviewed May 14, 2013

Last week was our first overnight stay at L'Auberge Baton Rouge. We are regular casino players and we spent 2 nights last week. The casino employees are excellent and very helpful with anything your need. The food was excellent from the restaurant to PJ'S coffee shop. My husband told Ms.Latara Payne that we were spending our 21st anniversary adn she... More

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Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review
May 17, 2013

Frances, Thank you for taking the time to review L’Auberge Baton Rouge after your recent visit. We are glad to hear that you are regular players in our casino and recently decided to stay in our hotel. We hope to see you again soon for another amazing stay. Happy Anniversary, Chase A. Guest Experience Specialist More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed May 10, 2013

This was my third stay at L'Auberge Casino & Hotel and it was again top notch. I am not much of a gambler, but the Casino is enticing and fun to experience. The rooms are always elegant and exceptionally clean. The food throughout the facility is by far the best in any Baton Rouge Hotel offered and the dining experience... More

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Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review
May 17, 2013

Thank you so much for your great review following your third visit with us! We are so very proud of our amazing team members and the job that they do. Thank you for recognizing this. We look forward to your fourth visit soon! Warmest regards, Chase A. Guest Experience Specialist More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 9, 2013 via mobile

Don't bring your children. Nothing for them to do, unless they like sitting in a room. Pool is unacceptable for a high class hotel. Not family friendly. We will be taking our business else where. Both of the bars were nice, food was good. Everything smelt like smoke. Parking was decent. Security seemed a bit overpowering, I don't want someone... More

Was this review helpful? Yes 1
Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review
May 17, 2013

Thank you for your review. We are sorry to hear that you and your family did not enjoy your time with us. While minors are not allowed in our casino per state law, we truly hope that you enjoyed the rest of your experience with us throughout the rest of our property. Best, Chase A. Guest Experience Specialist More

Baton Rouge, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2013

Room was very nice with an excellent view of the river. Bathrooms were spacious, with a great shower and seperate toilet area, which is always nice. The pool area was excellent. Not a huge area, but it was a roof top pool and very well layed out and quite elegant. The casino area is very nice and well ventelated, not... More

Was this review helpful? Yes 1
Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review
April 26, 2013

Dale, Thanks so much for your great view and the wonderful pictures! We are glad to hear that you enjoyed your recent visit to L’Auberge Casino & Hotel Baton Rouge and hope to welcome you back for many more! Best, Chase A. Guest Experience Specialist More

Metairie
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2013

We especially enjoyed the room because the hotel is all non-smoking and that is amazing considering it is a casino hotel. The rooms were very well appointed and beds were comfortable. The buffet was also very good, especially the breakfast with made to order omelets. We will definitely go back.

Was this review helpful? Yes 1
Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review
April 26, 2013

Thank you for your review! I’m happy to hear that you enjoyed your stay with us and that you took advantage of our amazing breakfast at Bon Temps Buffet. Our Sunday Brunch at 18 STEAK is something that you should definitely not miss on your next visit! Thanks! Chase A. Guest Experience Specialist More

Dallas, TX
Top Contributor
95 reviews 95 reviews
24 hotel reviews
Reviews in 49 cities Reviews in 49 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 6, 2013

I loved everything about this hotel. Was provided friendly service at check-in, got a nice room, enjoyed my meal at the sports bar and won in the casino. It was too cold to swim in the pool but it looked very inviting. Everything there was just real shiny and new and I can't wait to go back.

Was this review helpful? Yes 1
Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review
April 26, 2013

Thanks for your review! We really enjoyed your picture of our roof-top pool area! No matter what season it is, our heated pool always looks inviting. I’m glad to hear that you enjoyed your meal at Stadium Sports Bar & Grill and had some luck in the casino! Hope to see you again soon! Warmest regards, Chase A. Guest Experience... More

Kenner, Louisiana
2 reviews
5 of 5 stars Reviewed April 3, 2013

Everyone was very accommodating. I am writing this about a few individuals, who I found to be outstanding. They were hotel staff -at the desk - Tylor and Kahy. Bell hop I think - Al. I have stayed there a few times and every time these individuals have gone out their way, and are so personable.. They are what I... More

Was this review helpful? Yes
Chase A, Guest Experience Specialist at L'Auberge Casino & Hotel, responded to this review
April 26, 2013

Thank you so much for your review! I am glad to hear that you have enjoyed your stays with us. Tylor, Kathy, and Al are three amazing team members. I will make sure that they know that you’ve recognized that. See you soon! Best, Chase A. Guest Experience Specialist More

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Additional Information about L'Auberge Casino & Hotel

Address: 777 L'Auberge Avenue, Baton Rouge, LA 70820
Region: United States > Louisiana > Baton Rouge
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 67 hotels in Baton Rouge
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
L’Auberge Casino & Hotel Baton Rouge is a premier southern Louisiana destination property offering a fully integrated casino entertainment experience. The truly unique complex features an expansive single-level, 74,000 square foot casino; nearly 1,500 slot machines; 50 table games, including a poker room; a 12-story hotel with 205 guest rooms, rooftop pool and state-of the-art fitness center overlooking the Mississippi River; four dining outlets; a unique casino bar with breathtaking views of the river. ... more   less 
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L'Auberge Casino & Hotel
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