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Hilton Garden Inn Baton Rouge Airport

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3330 Harding Blvd., Baton Rouge, LA 70807
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1 room 1 adult
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Hilton Garden Inn Baton Rouge Airport
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256 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Baton Rouge Airport
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New Orleans, Louisiana
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 2, 2015 via mobile

We were very happy with the accommodations. The suite (if you get one) has plenty of room for a family to spread out and the pull-out bed was just fine. Very clean and everything is in good order. Staff was super friendly, too. The pool got s bit crowded and boisterous on this particular night, but we have no serious... More 

Helpful?
1 Thank Jonathan S
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Hey Johnathon S, Thank you so much for completing a survey on your experience with us here at the hotel. We definitely appreciate your kind words and description of our property. On your next visit I suggest you give our All You Can Eat breakfast a try. Once you try it, I'm confident that you will agree that it's well... More 

Cabot, Arkansas
2 reviews
1 of 5 stars Reviewed July 24, 2015 via mobile

The hotel it self was great but staff working the restaurant was not very good. I then complained to the front desk and they were less concerned about my problems than the waitresses. The attitudes there is enough for me not to go back. I am sure there are better hotels to stay at in Baton Rouge.

Helpful?
Thank GlenHowe
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear GlenHowe, Thank you for your time in reviewing our property. It's disheartened to hear about the issues that you encountered on your stay. Our customer service is never an issue when it comes to our guests. If given the an opportunity I would love to discuss your stay in further detail. I'd like to make things right. Albert K.... More 

Cincinnati, Ohio
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 23, 2015

In addition to the fantastic food (which is rare at any hotel let alone one that is not a full service and is located at the airport!), the staff is terrific! The rooms are well kept, very clean and just -nice and comfy. All of this was a surprise to me but I stayed here based on others reviews, and... More 

Helpful?
Thank Annette R
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Mrs. Annette R., Thank you so much for taking time from your schedule to review our hotel. Like I've said before, our Great American Grille is not only our secret weapon but it's what makes us unique. One of my favorite entrees is the Shrimp and Tasso pasta, but no matter what you choice is I'm confident that it... More 

Dover, Delaware, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 22, 2015

To overlook this hotel is an error asking to be made. The value received for the price proffered is, in itself, an oft desired but rarely found commodity. The staff was GREAT, very friendly, extremely helpful and genuinely warm. I gladly and wholeheartedly recommend this property to anyone looking for a Jewel "on the road"...!!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert F
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Robert F, Thank you for such kind and true words of you experience at our property. Here at the Hilton Garden Inn our goal is to make you feel at home while offering the Very Best of customer service. On your next stay might I suggest you try our Great American Grille. The food is excellent !! Thanks again... More 

Lancaster, PA, United States
1 review
5 of 5 stars Reviewed July 15, 2015

Although my company picked the location I don't think I could have found better accommodations and very good Louisiana style food. I chose a different item from the menu each night and all was great. The hotel is very close to the airport and I found everything there that I needed for my business trip.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Charles G
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Charles G, Thank you for your time to reviewing your stay at our property. We are glad that you got an opportunity to dine in with us. Our Great American Grill restaurant is one not only an added treat to the leisure traveler but has been nicknamed by our guest as the best food on this side of Baton... More 

Lakeway, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2015

Great hotel of excellent quality all around: staff, room, lobby, courtesy van. 5 minutes from the Airport. Most surprising and satisfying was the quality, taste, preparation, and price of the food in the hotel's lobby restaurant--exceptional. No need to take a taxi to a stand-alone restaurant. Couldn't stay for breakfast but will make a point next time.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William M
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear William M, Thank you for surveying our property and highlighting a few good things about our hotel. I would have to agree that our Great American Grill restaurant is one of our secret weapons. The a Louisiana/Creole catered menu, there's no need to look elsewhere for good food. I beg you to try our All You Can Eat Breakfast... More 

Tucson, AZ
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 2, 2015

Although we stayed at a nearby hotel, we dined at this property's restaurant. Service was friendly and efficient. Menu offered nice selections with area cuisine and more than generous portions.. Would recommend even if not staying at their hotel, which appeared to be well kept property.

Helpful?
1 Thank ewittman2
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Goodeveing ewittman2, Thank you for such a great review of our Grill restaurant. Although you didn't stay with us, we are appreciative to be given the opportunity to serve you. Great food and great service is just a way of life here at the Hilton Garden Inn. On your next trip we hope that you give us a chance to... More 

Baton Rouige, United States
1 review
2 of 5 stars Reviewed July 2, 2015

Room did not get made / cleaned / service. Maid did not own up to not doing the room; she claimed that the do not disturb sign was up. We left the room a couple of times in hopes that the room would be serviced. Why would I hang the sign?

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Curtis H
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Mr. Curtis H, Thank you for your feedback of your recent stay with us. I understand that you encountered an opportunity with the cleanliness of your guest room, I sincerely apologize for this. This is one of the areas that we are very vigilant in to ensure comfort and satisfaction for our guests. I'm so sorry that we were... More 

Houston, Texas
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 30, 2015

We were in Baton Rouge for the weekend and stayed at The Hilton Garden Inn. The hotel was really nice and location is very good. We took advantage of the prepaid rate so the price was reasonable. I was very pleased with the rooms and the staff was VERY friendly. They went over the top to make you feel welcome.... More 

Helpful?
Thank Ethan F
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Ethan F, Let me start by saying Thank You for taking a moment of your time to complete a review of our hotel and for such kind words. Its rewarding to be recognized and appreciated for a high level of great customer service. That's why we make it our priority to put guests first. On your next stay you... More 

Pace, FL., United States
1 review
4 of 5 stars Reviewed June 29, 2015

I am not sure what the cleaning staff uses in the carpet but it is overwhelming in a lot of your rooms. For some reason it really bothers me. Your staff has been very gracious about moving me to another room but yours is the only Hilton I experience this in. Masking odor is the wrong approach just make the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William A
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Goodevening Mr. William A, Thank you for completing a survey on your experience. We are saddened that your stay was not as great as we knew it would. I know that our Housekeeping staff is second to none when it comes to cleaning and servicing our rooms; perhaps someone got a little "happy" with the air freshener. (Insert smiles here).... More 

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