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Hilton Garden Inn Baton Rouge Airport

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3330 Harding Blvd., Baton Rouge, LA 70807
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Hilton Garden Inn Baton Rouge Airport
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Hilton Garden Inn Baton Rouge Airport
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180 reviews from our community

Traveler rating
    93
    54
    20
    7
    6
See reviews for
40
23
18
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Baton Rouge Airport
See the most recent reviews
Baton Rouge, United States
1 review
5 of 5 stars Reviewed October 16, 2014

Weather it Business or pleasure the staff was very helpful and friendly, the rooms and lobby were excellent as for the meal you don't have to leave the hotel, the cocktail bar is there, the grill which the stakes were delicious and breakfast was great eggs cooked your way.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Michael Stumps: Thank you for taking the time to share your experience here at the HGI Baton Rouge. We here at HGI take pride in our customer service and the high quality ammenities offered to our guests. We hope that your next stay here will be just as memorable as your last. Thanks again so very much for choosing... More 

Cleveland, United States
1 review
4 of 5 stars Reviewed October 15, 2014

Attended the Southern Garden Symposium in St. Francisville The Hilton was 30 minutes away and provided excellent accommodations. We were well pleased by the food at the little restaurant. The gumbo on the dinner menu is excellent. The $12 charge for full breakfast seems excessive.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear John B, Thank you for taking the time complete this TripAdvisor survey. We are glad you got to eat in our Great American Grill for breakfast. May I suggest you try a cooked to order omellete on your next stay with us to start your day off right. As always we are very pumped that your experience here was... More 

Spring
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 15, 2014

the mattress in our king room was the most horrible mattress in all of my hotel stays. The advertisement talks about the bed as if it is a dream to sleep on but in reality a nightmare to sleep on. We both tossed and turned all night. and awaken the night morning with two sore knees and a sore back.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Michael S: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback both through the Hilton Corporation Guest Assistance system and through this survey. We are very sorry you were unhappy with your Garden Sleep System bed. At Hilton Garden Inn, we promise to do whatever it... More 

Mount Vernon, Indiana
Top Contributor
103 reviews 103 reviews
44 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 13, 2014

The front desk was very nice and helpful during check-in. Checking out was what I would call a cluster. I walked away and noticed I was only billed for half the room, went back and it took a while to get it straight. The room were very nice I would absolutely stay here again.

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Deer Jerry6004, Foremost let me thank you for taking the time out to complete our Trip Advisor survey. We hope that your next stay here is even better than the first. Thank you again for choosing Hilton Garden Inn Baton Airport as your hotel of choice. Albert Leday Front Desk / Rooms Division Manager (225) 357-6177 ext 4908 More 

Fort Worth, United States
1 review
4 of 5 stars Reviewed October 6, 2014

Checked in around 3:30 A.M. and checked out around 7:30 that same morning, so didn't get to expeirence much. I can say, however, that the room was very clean and the staff was friendly...even at 3:30 A.M. I do plan on staying here again. Hopefully, I'll have more time to enjoy the amenities other than just the bed and TV.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Mariol C, Thank you for taking the time to complete our Tripadvisor survey. Our friendly staff takes prides in offering great customer service to all of our guests, even if they stay just a few hours. We look forward to seeing you again on your next trip in Baton Rouge. Thanks again choosing Hilton Garden Baton Rouge Airport. Albert... More 

Youngsville, United States
1 review
3 of 5 stars Reviewed September 24, 2014

We were double charged for our room and my wife was given the run around when she called and tried to resolve the issue. Also, we didn't pay attention and consequently didn't know that we had to pay for the breakfast - completely our fault, but for the price I would have expected better. The price of the breakfast is... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Mr Willis J, Thank you for your Trip advisor survey. We are dissappointed that our breakfast failed to meet your expectations. Our goal is to exceed all guest expecations. Hopefully in the near future we can earn your business again. Should you need any further assistance please feel free to call me directly at the hotel. Albert Leday Rooms... More 

West Monroe, United States
1 review
4 of 5 stars Reviewed September 23, 2014

Would stay here again. Was able to get 2 rooms for my family just 2 days before game day, unheard of for an LSU ball game. Rooms were clean, comfortable and feather pillows topped it off. Staff was very friendly and check in/out was worry free. Very Nice.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Thanks Wayne H for completing our Trip Advisor survey. Your comments and reviews help us to further enhance our property and become an even better place to stay for you and the family. We love that you enjoyed our comfortable beds and feather pillows to get a great nights sleep. We look forward to seeing you for the next LSU... More 

Baton Rouge, United States
1 review
5 of 5 stars Reviewed September 20, 2014

The Hilton Garden Inn was great, clean rooms, and everyone was nice. The shutter was on time so we were able to catch our flight without any hassles. We were on our way to the Bahamas, this was a great place to start our vacation.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Avis B, First, let me start by thanking you for completing our Trip Advisor survey, On behalf of the hotel and staff members we take pride in providing you with great service. Our goal is to make sure your experience here is always great. Have fun at the Bahamas and we'll see you next time. Albert Leday Rooms Division... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 17, 2014

This hotel is convenient to the airport and only a short drive away from Southern University and downtown BR. It was clean, the staff was welcoming and I would stay there again when the opportunity presents itself.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear 191nicoleg, Thank you so much for completing our Trip Advisor survey. It's refreshing to know that you enjoyed your stay with us. We at the Hilton Garden Inn take pride in offering to you great customer service, a clean hotel, and in-house dining. Thank you for choosing our hotel and we look forward to seeing you in the very... More 

Shreveport, Louisiana
1 review
5 of 5 stars Reviewed September 15, 2014

We stayed as a family and really enjoyed the experience. The staff was very friendly & helpful. The location was a convenient and easy to find. We plan on using this hotel again this year. The food was good. We had breakfast. The lobby was very nice. The room and hotel were very clean.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Ashley C, Let me start by saying Thank you for completing our Trip Advisor survey. I'm glad you got an opportunity to dine in at our Great American Grille and enjoy our cooked to order Breakfast buffet. Here at the HGI Baton Rouge we take pride in providing to you our guest a clean room, great food, and a... More 

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