We brought our girls basketball team to Baton Rouge to play in the Louisiana Christian School Athletic Association's State Tournament. We were overwhelmed by the hospitality we found at Hilton Garden Inn from the moment of the first phone call to check on prices. After our girls won the semi-finals we were greeted with a Congratulations sign with our team... More

We stay at this hotel frequently when traveling for business to Baton Rouge. HGI is our home away from home and we are treated like family. Just about every member of the staff knows us by name and they do everything they can to make us feel welcome and meet any need that we may have. Check in is always... More

First thing we noticed was the service of their staff, made us feel important upon checking in, front desk was very helpful when asked where would we go for shopping and where the place to eat. Once in our room (525) we noticed how nice the room was and how clean it was, everything you needed for a good stay... More

My family recently stayed at this property for 3 nights. The staff was very friendly, courteous and proffessional. However, the most outstanding benefit of staying at this particular property occured after we had been gone for a day and a half. That's when I discovered that I have accidently left my $5000.00 Anniversary Wedding RIng Set in a clean glass... More

Unimaginably bad service from both the shuttle and the restaurant. Shuttle "forgot" about us and took 35 minutes to get us.. No exxageration. The restaurant "service" is laughably horrible. Expect long long waits even if you are 1 of 2 or 3 tables. Salmon was raw in the middle as well. Both nights I ate there, it was like it... More

HGI, Baton Rouge, really fits my needs to a "T"erific.. They are next to the airport - airport shuttle is quick and convenient. Their breakfast chef makes great omelets and other breakfast choices. They are very receptive to suggestions and requests. The evening chefs are very creative with their dishes and their servers go out-of-the-way to be helpful and provide... More

This Hilton Garden Inn is by far the worst Hilton Experience I have even had. This was a two week stay for business. I should have changed hotels when ants crawled all over me while I sat down to watch a movie. I did get moved to an "ant-free" room. The next morning, I started taking my shower and noticed... More

I was here for a month on business and really enjoyed my stay. Staff treated like family.

Very disappointed. Expected the place to be clean given the Hilton name. First impression (the front door mat was filthy) should have given us heads up about the condition of the rooms. The hallways looked like they hadn't been vacuumed in days (the front desk clerk said it doesn't get vacuumed until the late afternoon but there were crumbs and... More