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Hilton Garden Inn Baton Rouge Airport

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3330 Harding Blvd., Baton Rouge, LA 70807
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Hilton Garden Inn Baton Rouge Airport
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209 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • All months
    (209)
  • Mar-May only
    (52)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (46)
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There are newer reviews for Hilton Garden Inn Baton Rouge Airport
See the most recent reviews
Ottawa, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel was in a general central area of Baton Rouge so 15-20 min in a vehicle had access to entire city. Hotel was very clean and comfortable. The staff at this location were Excellent!!! Will stay again next time in Baton Rouge...

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear David M, Thanks for taking time out to complete such an awesome review on our property. Like you mentioned earlier, we are only minutes away from downtown and area attractions. Also, I'd have to agree with you about our staff. I honestly believe we offer the very best in customer, and that's what makes the difference when you stay... More 

Baton Rouge
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I received excellent services from registration to departure , and they upgrade in my room to a suite. Staff were extremely gracious from my entrance to the restaurant. I stay with the Hilton Hotels because of the quality of services I received for the dollar value.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Alice C, Goodmorning, and Thank you for such a great review of our property. We are extremely grateful that your stay with us was excellent. As a manager, I am extremely happy that my staff took great care of you and even offered you an upgrade. We believe in going above and beyond for all our guests. On your... More 

TX
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 26, 2015

The hotel has a great staff! I felt as though everyone I interacted with was concerned about my experience at the hotel. The dinner option at the hotel café was also great. The chef did a great job, and the servers were all great. Overall, I had a great experience at this property, and I will definitely stay here in... More 

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear rcumm123, Thank you for such a great review of our property. Like the majority of reviews from our satisfied guests, we expect every guest to have an awesome experience. We pride ourselves in the cleanliness of our property and our ability to anticipate get needs. Most of all its demonstrated it through a high level of customer service and... More 

DeR
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 20, 2015

With a need for an overnight stay near the B.R. airport, this hotel seemed the best choice based on other TripAdvisor reviews. The only non-smoking King room available was a Jr. Suite, which I booked. Upon arrival, I was greeted warmly by the desk clerk. I had requested an early check-in and there was no problem with that. The room... More 

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear M C, Thank you first and foremost for such an excellent review of our property. You hit the nail of the head when it comes to guest experiences. We are saddened and sincerely apologize that your bed was not as comfortable is we'd hoped, especially since most guest absolutely love our beds. Our King sized Garden Sleep System beds... More 

Grand Prairie, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 18, 2015

The Garden Inn was a great choice, close to activities, clean and well kept. as a late sleeper a complementary breakfast would have been nice or even a partial breakfast, as I had to leave early but didn't get up and didn't want to get up overly early

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Hello Gus2C, Thank you for such a great review of our property. Here at the HGI Baton Rouge Airport you can on count us for at least 3 things: A Clean Hotel, Great Customer Service, and Great Food. We sure hope you try our All You Can Eat Breakfast Buffet on your next trip with us. Imagine, an All-U-Can-Eat Cooked... More 

Lambertville, New Jersey
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 13, 2015

Darien was a pleasure at the front desk. I had called the front desk prior to our arrival and he was very helpful with the questions I had. We dropped off our rental car the night before our flight and used the shuttle service for transportation back to the hotel and to the airport the next morning. Everything was facilitated... More 

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Goodmorning Jenfasu, Thank you for taking the time to complete our Trip Advisor survey. Your comments and ranking mean the world to us. It shows that we are not only taking care of our guests but also offering the very best in hotel amenities. In fact, we've recently just added a new Star Trac treadmill to our fitness center. Thanks... More 

NY
Level Contributor
78 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed May 9, 2015

We decided to stay near the airport as we had an early morning flight out from Baton Rouge. It was the last leg of our weekend trip and drove in from New Orleans. The location worked perfectly as it was right by the airport with free shuttle service. RECEPTION: 5 stars! The gentleman at the reception desk was very friendly... More 

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear myxz, Thanks for such a great review of your experience at our property. We are proud to live up to our reputation for placing the guest first in all that we do. Might I suggest on your next trip you try our Grille restaurant located right inside the lobby. Our Louisiana Cuisine catered menu and nightly dinner specials will... More 

Baton Rouge, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed May 6, 2015

What a nice welcome we had upon arrival. The shuttle service was excellent. Since this was the end of our trip, we returned our car when we arrived and they had no problem picking us up before our stay started. What gentlemen they were--very kind, courteous, and fun. Thank you Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Hello Ms. Diane, First and foremost, Thank you for completing our Trip Advisor survey. We are thrilled that your experience here was great. Our prompt shuttle service and excellent staff are just some the great qualities that make us stand above our competition. Thanks again for choosing HGI Baton Rouge. We anticipate your next arrival !! You Can Count On... More 

Boca Raton, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 1, 2015

This is one of the most friendly hotel staffs I have come across in 200+ days a year on the road. The hotel is nice, clean, cookie - cutter Hilton Garden Inn; but the staff friendliness is over the top. Actually it is to the detriment of customer service; they are so busy exchanging pleasantries and talking to each other... More 

Was this review helpful? Yes 1
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Thank you Mr.Green for the wonderful comments about our property. Here at the Hilton Garden Inn Baton Rouge Airport we Live and Breathe Great Customer Service. Thanks again for choosing HGI and we'll see you next time !!!! Albert K. Leday Sr. Rooms Division Manager (225)3576177 ext 4907 More 

Minneapolis, Minnesota, United States
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 1, 2015

This hotel has everything you need in a short stay hotel. Pool, excercise room, restaurant with good buffet breakfasts, free parking. Very clean and inviting. Easy access to i110 to get to Baton Rouge.

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Goodmorning Mr. Dale T, I couldn't have said it any better than that. Thanks for completing a Trip Advisor survey on our property. We really appreciate your business. On your next visit, I encourage you to try our Great American Grille for Dinner. Every night we have a different special and our menu is catered to Louisiana style dishes. Thanks... More 

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