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Hilton Garden Inn Baton Rouge Airport

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3330 Harding Blvd., Baton Rouge, LA 70807
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1 room 1 guest
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Hilton Garden Inn Baton Rouge Airport
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224 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Laguna Niguel, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Air conditioner problems that were not handled. Music noise from the pool. Inexperienced bartenders that had no idea of how to make mixed drinks. Not one of the best Hilton Garden Inns I have stayed at.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadNorwood, Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Greetings Steve! I am sorry your stay wasn't the best. It is our goal to provide exceptional service and comfort to all of our guests, and I apologize that fell short of this. We will work on it to make it better when you come and see us again. Thanks! Chad More 

Newllano, LA
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing stay!! The hotel was very quiet. The staff are very quiet and helpful. Very sweet people. They made our stay very personal. Loved this place!! Restaurant was amazing!!! No regrets here!!! Loved it!!!! Do NOT skip the cheesecake at the restaurant you will be mad that you did!! It was great!! Very clean hotel. We thought it had only... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
ChadNorwood, Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Hello Courtney! Thanks for that amazing review of us! I'd like to believe there's combat between which is sweeter (our staff or the cheesecake). I am glad you enjoyed both! When you are in Baton Rouge, come see us again. We have a brownie that's amazing as well. Thanks! Chad Norwood Night Manager More 

Branch
1 review
5 of 5 stars Reviewed 1 week ago

Everyone was friendly and helpful, if they didn't know something they found someone who did. The location was what we needed, near the airport, five minute away. Meals at the in hotel restaurant were great, service was very helpful. Avery pleasant stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadNorwood, Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Hello Neil! Thanks for sharing your experience! I enjoy the food at our restaurant as well. It's always a real treat, but the real treat is hearing that our guests have enjoyed it too! Please come back and see us when you are in Baton Rouge. Thanks Chad Norwood Night Manager More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

From the minute I checked in, I encountered a staff that was more than willing to please. Several instances where I asked the location of either a local store or attraction were met by speedy, helpful answers by just about all the hotel workers dealing with my inquiries. The hotel's housekeeping office even located a favorite windbreaker of mine that... More 

Review collected in partnership with Hilton Garden Inn

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ChadNorwood, Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

We are so glad you had a great time with us! Baton Rouge is a great city with a lot of hotels, and we are thankful you chose to stay with us during your time here. It always feels rewarding when our guests feel pleased with our service. We can't wait to have you back with us. Thanks, Chad Night... More 

Round Rock, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I was there for a family reunion. The staff was very pleasant and helpful. I used the virtual check in and was checked in the night before I visited. That was wonderful! When I arrived, the only thing I had to tell them was my name. They handed me my room keys and enough bottled water for everyone in my... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
ChadNorwood, Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Greetings ChristalF! I am glad you enjoyed our virtual check-in! It is an exciting tool for us as well because it gives our guests flexibility in the way they choose to stay with us. It's such a great idea, I wish I could say that I came up with it. I am sorry about the pool and the breakfast. I... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

Came here to stay two nights on vacation, the room was very clean. The staff was friendly and helpful. Ate breakfast buffet here and it was great well worth the price. All this being said I have absolutely no complaints and I will be staying here again in the future.

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Hello Christy, Thanks for such an AWESOME review. Whether for vacation or a business trip, you couldn't have choose a better hotel. I say that because we take pride in customer service, and keeping our guests happy. Thank you for allowing us an opportunity to show you what ultimate service looks like. See ya next time !!!! You Can Count... More 

Baton Rogue, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place to for the value. We'll be staying there for every Southern University Volleyball home game. Go Jags. The place is clean and the staff are really good and welcoming. With good breakfast and complimentary WiFi service, I defintiely recommend this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Angela, Thank you for your time in completing a survey of our property. Your comments reflect that your stay here was awesome. Our team takes pride in offering the best of customer and cleanest hotel rooms. It's just an added bonus that we are only a few blocks from Southern University. Looking forward to seeing you and the family... More 

monroe, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I'll definitely return!!!! I was provided with adequate amenities and was able to enjoy every aspect of my stay. The staff was very professional and made this trip a breeze. We'll definitely choose this hotel as our destination again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Thank you for such a fantastic review of our property. We definitely look forward to seeing you on your next stay. You Can Count On Us !!!!!!! Guaranteed !!!!!! Albert K. Leday Rooms Dviision Manager More 

New Orleans, Louisiana
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were very happy with the accommodations. The suite (if you get one) has plenty of room for a family to spread out and the pull-out bed was just fine. Very clean and everything is in good order. Staff was super friendly, too. The pool got s bit crowded and boisterous on this particular night, but we have no serious... More 

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Hey Johnathon S, Thank you so much for completing a survey on your experience with us here at the hotel. We definitely appreciate your kind words and description of our property. On your next visit I suggest you give our All You Can Eat breakfast a try. Once you try it, I'm confident that you will agree that it's well... More 

Cabot, Arkansas
2 reviews
1 of 5 stars Reviewed July 24, 2015

The hotel it self was great but staff working the restaurant was not very good. I then complained to the front desk and they were less concerned about my problems than the waitresses. The attitudes there is enough for me not to go back. I am sure there are better hotels to stay at in Baton Rouge.

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear GlenHowe, Thank you for your time in reviewing our property. It's disheartened to hear about the issues that you encountered on your stay. Our customer service is never an issue when it comes to our guests. If given the an opportunity I would love to discuss your stay in further detail. I'd like to make things right. Albert K.... More 

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