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Hilton Garden Inn Baton Rouge Airport

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3330 Harding Blvd., Baton Rouge, LA 70807
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Hilton Garden Inn Baton Rouge Airport
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210 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (210)
  • Mar-May only
    (52)
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    (68)
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Tucson, AZ
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Although we stayed at a nearby hotel, we dined at this property's restaurant. Service was friendly and efficient. Menu offered nice selections with area cuisine and more than generous portions.. Would recommend even if not staying at their hotel, which appeared to be well kept property.

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Goodeveing ewittman2, Thank you for such a great review of our Grill restaurant. Although you didn't stay with us, we are appreciative to be given the opportunity to serve you. Great food and great service is just a way of life here at the Hilton Garden Inn. On your next trip we hope that you give us a chance to... More 

Baton Rouige, United States
2 of 5 stars Reviewed 5 days ago NEW

Room did not get made / cleaned / service. Maid did not own up to not doing the room; she claimed that the do not disturb sign was up. We left the room a couple of times in hopes that the room would be serviced. Why would I hang the sign?

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Houston, Texas
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in Baton Rouge for the weekend and stayed at The Hilton Garden Inn. The hotel was really nice and location is very good. We took advantage of the prepaid rate so the price was reasonable. I was very pleased with the rooms and the staff was VERY friendly. They went over the top to make you feel welcome.... More 

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Ethan F, Let me start by saying Thank You for taking a moment of your time to complete a review of our hotel and for such kind words. Its rewarding to be recognized and appreciated for a high level of great customer service. That's why we make it our priority to put guests first. On your next stay you... More 

Pace, FL., United States
1 review
4 of 5 stars Reviewed 1 week ago

I am not sure what the cleaning staff uses in the carpet but it is overwhelming in a lot of your rooms. For some reason it really bothers me. Your staff has been very gracious about moving me to another room but yours is the only Hilton I experience this in. Masking odor is the wrong approach just make the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Goodevening Mr. William A, Thank you for completing a survey on your experience. We are saddened that your stay was not as great as we knew it would. I know that our Housekeeping staff is second to none when it comes to cleaning and servicing our rooms; perhaps someone got a little "happy" with the air freshener. (Insert smiles here).... More 

Reading, Pennsylvania
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay at this hotel, I was also there in March. My room was huge with a queen and a king bed along with a pull out sofa bed. The bathroom was handicapped accessible which I didn't really need. The restaurant is quite good and I had the best club sandwich ever. I needed a hotel close... More 

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear John M, Thank you for completing this survey of our property. We pride ourselves in providing the very best in customer service to all guests, and It means a lot to know that we have earned your loyalty. We will definitely look forward to seeing you in the future. "HGI Baton Rouge You Can Count On Us !!!!! Guaranteed... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Great place to stay. Clean, comfortable, up to date rooms. Reasonable price. Would definitely stay here again! Lobby is very nice. Little restaurant type area to eat downstairs. No continental breakfast. Nicely lit parking lots. Seems like the neighborhood was in a safe area.

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Goodmorning Mr. Randi G, I'd just like to say Thank you for taking the time to complete a TripAdvisor survey on our property. Whether you'd plan just to stay overnight or for multiple nights we want you to always feel at home. I personally agree with you that we are in a great location, being just minutes away from the... More 

1 review
5 of 5 stars Reviewed 1 week ago

This is my 3rd time staying here. EXCELLENT. I love that there is an airport shuttle. Food is wonderful and people are so nice. It is reasonable and Location, location. The rooms were very clean and the atmosphere is a wonderful experience.

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Hello Mrs. Tammie, What a pleasure it was to read the comments on your stay here at HGI Baton Rouge. Our goal is to exceed your expectations and judging by your survey we did an Excellent job of that. On behalf of the hotel and staff we'd like to thank you for your continued loyalty to our brand. Staying here... More 

Livingston, TX, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was very friendly and the hotel was nice and clean. The pool and hot tub was a bit small but it was clean and sufficient. We enjoyed the outdoor sitting area at night. Our only disappointment was that there was no continental breakfast. Breakfast is available for a charge of $12.95.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Goodmorning Mr. Joseph J, Thank you for taking the time to comment on your stay here at HGI Baton Rouge. Everyday we look at reviews to see what our guests are saying about our hotel and how we can improve. Judging by your survey, we did a pretty good job of executing great service in a clean environment. In defense... More 

Platte City, Missouri
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was clean and comfortable. The chef was very nice, but his assistant had trouble keeping up the breakfast orders from the business crowd. It seemed like there wasn't a consistent procedure that was followed for breakfast each day. It's definitely focused around the business crowd or the large group that is booking the conference room. One afternoon/evening there might... More 

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear teresala23, Thank you for taking the time to review our hotel. It disheartened me to hear about your experience. Your comments and concerns will be shared with our staff and management team to ensure that every guest experience here is an excellent one. Please feel free to call me personally as I would love an opportunity to discuss your... More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff is very helpful and nice. The walls are thin but you will not be disappointed if you stay here. This is the only hotel I stay at when I come to Baton Rouge for business or visiting family.......

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Goodevening Mr. Kelvin T., Thank you for taking the time to share feedback on your recent stay with us. We're so glad that you enjoyed your time here and thank you for your continued loyalty to our HGI brand. Your return visit says to us that you not only had a awesome experience, but we took great care of you.... More 

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