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Hilton Garden Inn Baton Rouge Airport

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3330 Harding Blvd., Baton Rouge, LA 70807
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Hilton Garden Inn Baton Rouge Airport
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Hilton Garden Inn Baton Rouge Airport
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191 reviews from our community

Traveler rating
    99
    58
    21
    7
    6
See reviews for
42
25
18
92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boca Raton, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This is one of the most friendly hotel staffs I have come across in 200+ days a year on the road. The hotel is nice, clean, cookie - cutter Hilton Garden Inn; but the staff friendliness is over the top. Actually it is to the detriment of customer service; they are so busy exchanging pleasantries and talking to each other... More 

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Thank you Mr.Green for the wonderful comments about our property. Here at the Hilton Garden Inn Baton Rouge Airport we Live and Breathe Great Customer Service. Thanks again for choosing HGI and we'll see you next time !!!! Albert K. Leday Sr. Rooms Division Manager (225)3576177 ext 4907 More 

Minneapolis, Minnesota, United States
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel has everything you need in a short stay hotel. Pool, excercise room, restaurant with good buffet breakfasts, free parking. Very clean and inviting. Easy access to i110 to get to Baton Rouge.

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Goodmorning Mr. Dale T, I couldn't have said it any better than that. Thanks for completing a Trip Advisor survey on our property. We really appreciate your business. On your next visit, I encourage you to try our Great American Grille for Dinner. Every night we have a different special and our menu is catered to Louisiana style dishes. Thanks... More 

Hopkinton
1 review
3 of 5 stars Reviewed 1 week ago

$175 is to much for this Hotel, at this location. The only convenience is that it is very close to the airport. Nearest places to eat, other than "fast food" is about a 15 minute drive away, not very convenient. There is nothing exceptional that would warrant a $175 rate.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Goodmorning Mr. Peter T. Thank you for taking the time to complete our Trip Advisor Survey on your experience. We are saddened that your experience was not as great as we intended it would be. I have no doubt that our hotel is wealth worth its weight in value. We can judge this by our wonderful amenities we offer as... More 

Rayville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Family in for sons graduation with Louisiana State Police. Hotel extremely pleasant. Great service, rooms ready upon arrival and Staff created us as though couldn't wait for our arrival. Everyone very helpful and eager to please, meeting all our needs. Have stayed at other facilities in past travels but from now on choose to make Hilton Garden Inns home away... More 

Review collected in partnership with Hilton Garden Inn

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Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Loyd H. Thank you for taking time from your schedule to critic our hotel. It was a pleasure meeting you and your family, and truly a delight to know that we took great care of you. Here at HGI Baton Rouge we treat our guests as if they are extended family (and that's how it should be) . Please... More 

Hampton, Tennessee
Top Contributor
78 reviews 78 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Typically airport hotels aren't the best of choices, but this place is awesome. The room is large, spacious, clean, and comfortable with two TVs. The bathroom is a decent size and was very clean upon inspection. I checked the bed to fund it clean as well. They have a restaurant and bar with cold beer on tap. I give this... More 

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Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Hello Mr. Joe P, Thanks for taking time out to complete such an awesome review on our wonderful hotel. Your stay and experience here was what we expect for each and every guest who walks through those doors. Might I suggest for your next trip with us you any of our 3 Newest Beers on Tap ( Canebrake, Tin Roof... More 

Asheville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendly and very helpful staff. Efficient. Quick service. Comfortable and clean room with good lighting and accessible electrical outlets. Attractive room and lobby. Would certainly stay at one of these facilities again.

Review collected in partnership with Hilton Garden Inn

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Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Hello Kathleen J, Thank you for taking time to comment on your stay here at HGI Baton Rouge. We strive to make every guests' experience just as great as how you described in your survey. As always we look forward to seeing you on your next trip !!! Thanks again. "HGI Baton Rouge. You Can Count On Us. Guaranteed " More 

Bossier City, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I drove down to Baton Rouge for a visit to Southern University. This is the second time I've made this trip, but my first to stay at the Hilton Garden Inn. This hotel was closer and more convenient to the college and it was very nice. The staff was friendly and helpful and I enjoyed my stay. I will stay... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Ms. Anita J, I'd like to Thank you personally for such a great review of our hotel. You would be surprised at the amount of people who may not know we are literally 2 mins away from both Southern University and the BTR Airport. We are excited that you gave us a chance to earn your business and we... More 

Midland, MI, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

A very nice hote, and we were greeted warmly. The room and bathroom were clean and in good condition in most respects. Unfortunately, there were two major flaws. The mattress was the hardest I have ever seen in a hotel, forcing me to sleep on my back due to pressure on my him. Normally I prefer to sleep on my... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Hello Mr. John B. Thank you for your time and great review of our hotel. Our staff is our secret weapon here at HGI Baton Rouge. You experienced that first hand through our customer service skill and complimentary HHonors amenities like your complimentary waters at Check-in. I was shocked that you didn't get the best rest of your life in... More 

Deland, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I had a good time at this hotel. My family also enjoy the time their too. The staff was very good and make sure you tip them for their hard work. One problem I had was that the bathrooms do not have ceiling exhaust fans and that made very uncomfortable in the main area. Sometimes we had to go downstairs... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Dear Chrishell, Thank you for completing our Trip Advisor survey of your experience here. Your comments will be shared with all staff members to help us further improve in service and quality of amenities. Thank you for being such a loyal member to the Hilton Garden Inn Family. Hilton Garden Inn You Can Count On Us !!!! Guaranteed !!!!!!! Albert... More 

Natchitoches, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Best as always.....Hilton Garden's are the best! Check-in and check-out process were efficient as always! Room and atmosphere are always pleasant at Hilton properties. I always choose them. This hotel is perfect for that area in Baton Rouge!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Albert L, Front Office Manager at Hilton Garden Inn Baton Rouge Airport, responded to this review

Hello Mrs. Carla, Thank you for staying with us and also for completing our Trip Advisor survey. Your stay here describes the excellence that we strive for daily. Speaking of Fast Check-In processes, Hilton Garden Inn presents E-CheckIn ( Electronic-CheckIn). Now Hilton HHonors members can choose their own Room, Floor, and Smoking Preference all from your smart phone HHonors App.... More 

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