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TownePlace Suites Baton Rouge South

2.5 of 5 8735 Summa Avenue, Baton Rouge, LA 70809
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Certificate of Excellence 2014
TownePlace Suites Baton Rouge South
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TownePlace Suites Baton Rouge South
TownePlace Suites Baton Rouge South
TownePlace Suites Baton Rouge South
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58 reviews from our community

Traveler rating
    27
    19
    7
    3
    2
See reviews for
14
12
6
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (21)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (16)
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2 reviews
1 of 5 stars Reviewed 2 weeks ago

My sister booked me a room on points and I checked in at 4am after driving 8 hours. While getting ready to take a shower, I noticed my shower curtin was mildewed and my tub was not draining properly. I called the night auditor to inform her of this. I had just went to sleep at 6am and my phone... More 

Was this review helpful? Yes
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the disturbance and experience you encountered with us during your stay. Rest assured, we are taking steps to help... More 

Houston, Texas
Top Contributor
58 reviews 58 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an older TownPlace that has been renovated. It is in a great location off I-10 and close to I-12. Mall of LA is across the street and there are lots of great restaurants close by. Overall, the hotel is in ok shape. It's older, but they have updated some things. I am giving it 3 stars because of... More 

Was this review helpful? Yes
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for sharing your feedback concerning your stay with us. We are taking extra steps to help ensure that we correct any issues that we can in order to make your stay more enjoyable. As a VALUED CUSTOMER thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Baton... More 

Wichita, Kansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the 3rd time our three person family has stayed in this hotel. We usually stay here when visiting family. We always get the 2 bedroom suite. 2 of the 3 times, it has been very quiet. (one time another visiting family let their kids run up and down the halls at 1:00 AM and we had to report... More 

Was this review helpful? Yes
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for choosing to stay at the Towneplace Suites when in the Baton Rouge Area. We enjoy having your family stay with us! I will gladly share your comments and concerns with my team so that we can improve were needed. We look forward in having you stay with us again as your loyalty is important to us. Thanks... More 

Austin
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 27, 2014

we chose this hotel for location, and for kitchen-in-room for a 5 day stay. this was our first time to stay in a Marriott Townplace hotel, and we liked the large room with a nice seating area and a very nice desk area and a full kitchen with dishwasher and cooktop and microwave. The hotel provides a continental breakfast in... More 

Was this review helpful? Yes
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for sharing your lodging experience with us at the Towneplace Baton Rouge. We truly enjoy reading the great responses from our guests. We look forward in serving you during a future stay in Baton Rouge. Sincerely Management and Staff More 

Baton Rouge, Louisiana
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 14, 2014

We stayed here for about 2 months in early 2014. The facility is fine - recently updated, in fact. However the staff left a lot to be desired. It was the little things they overlooked that were really frustrating - such as never having quarters for the laundry facilities on weekends. The breakfast was on the sub-standard side. Having stayed... More 

Was this review helpful? Yes
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for taking the time to share your recent experience at the TownePlace Suites Baton Rouge South with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize.... More 

Port Washington, Wisconsin
Top Contributor
118 reviews 118 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 12, 2014

We were comfy in the room with bed, sleeper sofa, and kitchenette. The complimentary breakfast was also nice. Convenient to the highway. Nice and quiet, relatively clean, though the sleeper mattress was stained and the front desk agent seemed miffed when we asked for linens for the sleeper...no, they didn't stock the room with them.

Was this review helpful? Yes
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for staying with us at the Towneplace Suites Baton Rouge your business is truly appreciated. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. As a valued guest, thank you again for your feedback and we hope to serve you again whenever your travels bring you back to... More 

Baton Rouge, Louisiana
Top Contributor
447 reviews 447 reviews
88 hotel reviews
447 helpful votes 447 helpful votes
4 of 5 stars Reviewed July 24, 2014

We stayed here for three weeks while relocating and found it to be a good central hotel to stay at with the family. They take pets, which is great, and have two bedroom suites. The staff at the front desk is great while the cleaning staff is pretty good, missed cleaning our room a couple times. My only complaint is... More 

Was this review helpful? Yes 1
Las Vegas, Nevada
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 7, 2014

This is my first "mixed" review. You'll have to decide from pro and con list to determine if it meets your personal needs. PRO: Although tucked away on side street, the location is in center of town and easy access to all major roads. Loved free wi-fi and HBO. Full kitchen / great for extended stays. Basic 3 star lodging.... More 

Was this review helpful? Yes 4
Chattanooga, TN
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 30, 2014

We were a family of 6 (three adults and three small children) traveling to San Antonio for a family reunion and stayed at this TownePlace Suites in BR because they had a two bedroom suite. A real plus because it allows everyone to stay in the same room and the room rate was less than what we would have had... More 

Was this review helpful? Yes
Florida
Top Contributor
273 reviews 273 reviews
80 hotel reviews
239 helpful votes 239 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stayed here for the Bayou Country Fest. I made the reservation several months in advance. For some reason, the hotel decided a week before my stay that it was a special event stay and required full payment up front. So not only were they jacking the room rate up, they wanted all their money. I guess I could see... More 

Was this review helpful? Yes 1
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for taking the time to share your experience with us. You indicated in your response that your stay with us was unsatisfactory due to our payment request process and room cleanliness and condition. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not... More 

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Additional Information about TownePlace Suites Baton Rouge South

Address: 8735 Summa Avenue, Baton Rouge, LA 70809
Location: United States > Louisiana > Baton Rouge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Baton Rouge South 2.5*
Number of rooms: 90
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Also Known As:
Towneplace Suites Baton Rouge South Hotel Baton Rouge

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