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TownePlace Suites Baton Rouge South

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8735 Summa Avenue, Baton Rouge, LA 70809
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TownePlace Suites Baton Rouge South
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TownePlace Suites Baton Rouge South
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TownePlace Suites Baton Rouge South
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65 reviews from our community

Traveler rating
    30
    19
    10
    3
    3
See reviews for
15
13
8
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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victoria, bc
Top Contributor
68 reviews 68 reviews
53 hotel reviews
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We are Marriott Elite members and if available we always get an upgrade, the room was available but the lady in charge decided not to give it to us because our credit card company used a 3rd party to book the room. We had booked 6 nights, stayed one night and checked out. Brooke was wonderful and very professional in... More 

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Baton Rouge, Louisiana
Top Contributor
87 reviews 87 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a couple of weeks when I was just getting into Baton Rouge and waiting on our stuff to show up at the townhome. It was clean, the beds were decent, and it had a little kitchen. It wasn't too bad overall, but for the price that they were paying for our "lower-priced" room, they could have... More 

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Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for sharing your stay experience with us. We truly take our guests experience to heart in hopes to improve our hotel. Thank you for your loyalty and we hope to have you stay with us again to experience a more pleasant stay. More 

Baton Rouge, Louisiana
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 11, 2015

Needed to be at Baton Rouge General Hospital (across street) at 5AM. We are from out of town so made reservations to stay here. My brother had stayed here while his wife was in the hospital and he recommended it. They give a "compassion rate" for those using the two nearby hospitals. It was a very good experience for us.... More 

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Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you so much for share your Great hotel experience with us. It is always a pleasure reading that our guests enjoyed their stay with us. We look forward to having you stay with us again. Sincerely, Management and Staff More 

1 review
5 of 5 stars Reviewed February 21, 2015

It was just great a specialy frond desk shaka and brook they were both very nice and helpfull rooms are very clean being close to the mall of loisiana was very good for my next trip i would like to stay without any questions hope my way past true again from baton rouge

Was this review helpful? Yes
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for your business and expressing to us how the front desk staff made you feel during your stay. Guest service is very important to us. We are glad that you enjoyed your stay and we cannot wait for your arrival during a future stay with us. Thank you! More 

Baton Rouge, Louisiana
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2015

I love everything about this hotel! Has full kitchen, comfortable beds, very clean, just book it & you won't regret it. Housekeeping doesn't come knocking too early, sits in between Bluebonnet & Essen, so if your in Baton Rouge consider this hotel...

Was this review helpful? Yes 1
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

My Staff and I would like to thank you for sharing your wonderful experience with us when in the Baton Rouge area. It was truly delighting to read your review. Thank you for your business and we look forward in serving you during a future stay with us. More 

Houston, TX
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 27, 2015

If you have PTSD, be careful when you pull on the closet door handle. They are on rocket spring hinges...and, it sounds like gun fire as the uncontrolled motion of the metal slams into itself. If you aren't familiar with the proper way to manage this sort of mechanics, hold it with your hands until the door is completely opened.... More 

Was this review helpful? Yes
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

As a valued guest with Marriott Hotels it is very important to us that you have a great experience during your stay. I truly thank you for taking the time to share with us your thoughts and how we can improve. I will surly share this with my staff so that we may correct all issues moving forward. Your business... More 

Atlanta
Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 26, 2015

Stayed one night. Was clean. Building was somewhat dated but comfortable. Convenient to i-10. Bed was comfortable. Breakfast was minimal.... hard boiled eggs,bagel, and cereal. The typical Marriott property has eggs, turkey sausage, muffins and a variety of fruits also.

Was this review helpful? Yes
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for taking the time to express your stay experience with us. We truly appreciated the feedback in order to help us improve. We look forward in serving you during a future stay with us. More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 8, 2015

My sister booked me a room on points and I checked in at 4am after driving 8 hours. While getting ready to take a shower, I noticed my shower curtin was mildewed and my tub was not draining properly. I called the night auditor to inform her of this. I had just went to sleep at 6am and my phone... More 

Was this review helpful? Yes 1
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the disturbance and experience you encountered with us during your stay. Rest assured, we are taking steps to help... More 

Houston, Texas
Top Contributor
60 reviews 60 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 3, 2015

This is an older TownPlace that has been renovated. It is in a great location off I-10 and close to I-12. Mall of LA is across the street and there are lots of great restaurants close by. Overall, the hotel is in ok shape. It's older, but they have updated some things. I am giving it 3 stars because of... More 

Was this review helpful? Yes
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for sharing your feedback concerning your stay with us. We are taking extra steps to help ensure that we correct any issues that we can in order to make your stay more enjoyable. As a VALUED CUSTOMER thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Baton... More 

Wichita, Kansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 27, 2014

This is the 3rd time our three person family has stayed in this hotel. We usually stay here when visiting family. We always get the 2 bedroom suite. 2 of the 3 times, it has been very quiet. (one time another visiting family let their kids run up and down the halls at 1:00 AM and we had to report... More 

Was this review helpful? Yes 1
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for choosing to stay at the Towneplace Suites when in the Baton Rouge Area. We enjoy having your family stay with us! I will gladly share your comments and concerns with my team so that we can improve were needed. We look forward in having you stay with us again as your loyalty is important to us. Thanks... More 

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