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SpringHill Suites Baton Rouge South

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7979 Essen Park Avenue, Baton Rouge, LA 70809
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1 room 1 guest
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SpringHill Suites Baton Rouge South
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93 Reviews from our TripAdvisor Community

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Traveler rating
    38
    31
    18
    4
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockaway Park, New York
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Was accessible to the highway. Near enough for us to get to LSU quickly. Clean bathrooms, comfortable beds, kitchenette, had refrigerator and microwave, pullout couch, rugs were clean, air condition was very good, two TVs, lighting good too. the people at the front desk were friendly and helpful. Had extended continential breakfast and coffee was available all night too. We... More 

Was this review helpful? Yes
Lafayette, Louisiana
Level Contributor
210 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We always stay at Marriott properties because we know the standard of stay. This Marriott was not one of the best. The pool/hot tub was out of order; our AC worked, but not very well - it stayed humid in our room the whole time and never really cooled off; our room, an accessible room, was in need of serious... More 

Was this review helpful? Yes 1
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for choosing our hotel for your recent stay. I was glad to see that our staff was friendly and helpful. I apologize that the air conditioner wasn't working in your room. I will certainly send maintenance to the room to fix that immediately. The pool and spa are back in service. I am sorry they were not in... More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 1 week ago

Check in was quick, adequate workout room, good variety in breakfast, didn't use the pool. Coffee was excellent. A little noisy but earplugs were provided. Room was cleaned regularly and well. Decaf tea was provided :-).

Was this review helpful? Yes
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for choosing the SpringHill Suites Baton Rouge! We were excited to read that you enjoyed the breakfast, coffee and the fitness room. Please come back and visit us soon. Sincerely, Jeanette Knight General Manager More 

Lafayette, Louisiana
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

i absolutely enjoyed my three day stay so much! I'm not much on hotels, typically B&B kinda girl. The night manager was so sweet and accommodating! I just loved her! The place was spotless and very quiet. Just what I needed! I couldn't believe it was priced as low as it was!

Was this review helpful? Yes
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

I'm so glad you decided to give us a try. Thanks for your feedback. I will let Kim know that you felt very welcomed by her. Please come and visit us again soon. Sincerely, Jeanette Knight General Manager More 

Natchitoches, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We liked the decor, location and layout of the room. We saw a cockroach by the elevator and the pool water was very dirty, enough to deter us from using it. The breakfast options were some of the best we've seen though! But if you don't want to swim, and most likely that little cockroach was just also passing though,... More 

Was this review helpful? Yes
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

I am so glad that you stayed with us and enjoyed your room. I will have our pool vendor come out to look at the pool. It's on an automated chemical feeder but sometimes it needs additional help. We hope to welcome you back soon. Sincerely, Jeanette Knight General Manager More 

Valdosta, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel numerous times since our son is a student at LSU. All of our stays have been great except this one. First of all, I redeemed my Marriot Reward Points for our first night stay for a 3rd floor room that was so hot during the night that you could not sleep. The AC was... More 

Was this review helpful? Yes
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for staying with us. I am so sorry that you were disappointed with your stay this time. It's certainly not acceptable to have a room without a working air conditioner. While the top floors might take longer to cool off the unit should still work sufficiently. I am sorry you experienced this and I will research your room... More 

Austin, Texas
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 19, 2015

Staff were courteous and pleasant. Snack bar could have included more beverage options such as flavored water. Breakfast was a good variety and quality but items grew cold with busyness of use. Room was clean and pleasant. Bed adequate. Pillows mediocre. Comforter and sheets mediocre. AC reasonably quiet. TV in a place you could not watch from bed, View of... More 

Was this review helpful? Yes
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for staying with us! We appreciate all your feedback and suggestions. I will certainly share your comments with the staff. We look forward to your next visit. Sincerely, Jeanette Knight General Manager More 

Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 4, 2015

Good bed ac very noisy so we're the people above us. Said something at check out person said oh not a very good response. Breakfast was better than most great biscuits and gravy. Close to I 10 easy in and out access

Was this review helpful? Yes
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you very much for your feedback. I am glad that you found our location convienent to the Interstate and enjoyed breakfast. I apologize you encountered any noise from your neighbors above you. I will share your comments with the front desk so we can make sure we are responding in a timely and friendly fashion. Sincerely, Jeanette Knight General... More 

Shreveport, Louisiana
Level Contributor
3 reviews
5 of 5 stars Reviewed July 3, 2015

Only complaint is door slams shut. I truly hope no one finger gets caught in it because its going to be cut off. Bed was great. Breakfast was good. Everything was awesome. Will definitely return to this hotel in next trip and recommens also. I didn't want to leave.

Was this review helpful? Yes
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for staying with us at the SpringHill Suites Baton Rouge South. I was glad to see you enjoyed the breakfast and our beds. Please visit us again soon. Sincerely, Jeanette Knight General Manager More 

Houston, Texas
Level Contributor
5 reviews
3 of 5 stars Reviewed June 29, 2015

Our family of 5 (3 kids) stayed in a room with 2 queen beds and a sleeper sofa. The room was clean and nice. My kids looked forward to the pool, so they swam in the indoor pool on 2 occasions. They complained of their eyes burning both times. I didn't even get in the pool and my eyes burned.... More 

Was this review helpful? Yes
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for staying with us and sharing your feedback. I am glad that you found the rooms to be clean. I apologize about the pool water. We use an automated system that pumps in necessary chemicals. Maintenance then checks the water twice a day to ensure it is within the correct levels. I will have them check everything once... More 

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