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SpringHill Suites Baton Rouge South

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7979 Essen Park Avenue, Baton Rouge, LA 70809
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1 room 1 adult
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SpringHill Suites Baton Rouge South
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105 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We came with three children although it may have seemed like more.and stayed nine days. Our room was well laid out for this group and the service was very good. We truly appreciated the pool and gym as the weather was not great. We had an wonderful visit with the children and they were thrilled with the breakfast bar-especially the... More 

Helpful?
Thank john m
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for staying with us! I'm so glad to see your family enjoyed their visit and got to use our indoor pool. I hope you visit us again soon. Sincerely, Jeanette Knight General Manager More 

Louisiana
Level Contributor
548 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We are fans of the SpringHill Suites but this one is in need of some renovations. It has a feel of being worn down throughout the facility. Our room was stuffy with a funny smell to it. They substituted the eggs at breakfast with whatever that didn't look like eggs which was awful. The lady working the breakfast bar could... More 

Helpful?
1 Thank French S
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for staying with us! I will pass along your comments to the staff to see what we can do about giving our property an updated feel. The eggs at breakfast are real eggs. I will contact our vendor to see if we can perhaps try a different kind. Thanks for your feedback and we hope you give us... More 

Ocala, Florida
1 review
4 of 5 stars Reviewed January 3, 2016

My daughter and I stayed there for two nights. We loved the two TVs in the room. The free breakfast was very good, and the staff at the front desk were very friendly and helpful. We would stay there again when coming back to Baton Rouge

Helpful?
Thank Lori462
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for chosing to stay with us for your Baton Rouge visit. I will gladly pass on your comments to our staff. They will be so excited that you enjoyed your stay because of their friendliness and helpfulness. Sincerely, Jeanette Knight General Manager More 

Sulphur
1 review
2 of 5 stars Reviewed January 2, 2016 via mobile

This hotel was not very clean. We stayed in room 212 and were not happy. Dirty elevator, stained carpets in room, bathroom ventilation brought in heavy cigerette odor, trash cans overflowing onto floor next to ice machine, crib that was brought to room was filthy and stained. We ended up borrowing one from the Fairfield Inn next door, so maybe... More 

Helpful?
Thank Katie M
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for staying with us and providing your feedback. I will certainly make sure that maintenance looks at your room to fix any deficiencies. I will speak with our breakfast attendant about wiping the tables in the breakfast room. I apologize you did not enjoy your stay but I sincerely hope you give us another chance when you visit... More 

Killeen, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

My family and I stayed while passing through on our way to Texas. The rooms are nice a little dated, breakfast was also nice. There were a few complaints... The water bucket had mold on the lid, the shower was rusted, pillow had what appeared to be purple stained dye and the toilet had stains. Most part for the price... More 

Helpful?
Thank Aeb0176
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for staying with us and giving us your feedback. I will certainly research what room you were occupying and get those items cleaned and fixed. I am glad that you enjoyed our breakfast. We hope to welcome you back soon! Sincerely, Jeanette Knight More 

Houston, Texas
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 1, 2015

We stayed at the SpringHill Suites over Thanksgiving while visiting family in Baton Rouge. The hotel is nice, about what you would expect. There was no maid service on Thanksgiving because of the holiday, but that was understandable. The breakfast was decent - a good selection. We would stay here again but would probably try another hotel in the area.

Helpful?
Thank EagleTree211
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

We're very grateful that you chose our hotel for your holiday weekend. Thanks for your feedback. We hope to see you again soon. Sincerely, Jeanette Knight General Manager More 

New Iberia, Louisiana
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 30, 2015

Had a wonderful weekend stay. Came to Baton Rouge to visit family and go shopping. Enjoyed the hot tub! Breakfast was great. Waffles!!! I was able to make Iced Coffee and they have a variety of creamer flavors. Michael at check in was fantastic. Every time we go back he remembers the queens! Rooms are clean and beds very comfy.

Helpful?
Thank AnnWPesson
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for staying with us! I was pleased that you found our rooms to be clean and enjoyed our breakfast. Thank you for your kind comments about Mike. I will be sure to share them with him. We look forward to your next visit. Sincerely, Jeanette Knight General Manager More 

Level Contributor
108 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed September 26, 2015 via mobile

We came into town for a wedding and was slightly disappointed. The hot tub was foamy and the eggs in the morning where horrible. The first morning we were there we didn't have the option for waffles. My mom in law said when they were lounging by the pool a group of employees where extremely loud and smoking . She... More 

Helpful?
Thank Vanessa S
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for staying with us and providing your feedback. I am glad that you found our hotel clean and our staff friendly. I will certainly share your comments with the staff so we can improve the other items you mentioned. We hope to welcome you back soon. Sincerely, Jeanette Knight General Manager More 

Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 12, 2015 via mobile

Staff was friendly. Room was big, clean, comfortable. Went out at 10pm and there was a security guard in the parking lot. Came back after midnight and he was gone but I different security guard was in the lobby. Definitely felt safe. Would stay here again.

Helpful?
Thank Greg B
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for choosing SpringHill Suites. I was glad to see that you found our hotel clean and secure and our staff friendly. We look forward to welcoming you back soon! Sincerely, Jeanette Knight General Manager More 

Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 5, 2015 via mobile

This is a noisy room with a kitchen area, living area and bedroom all in one room. The shower/toilet closet is the only area that has a door. It is 10:30 pm and the guests are stomping around, slamming doors and speaking in loud voices. The hotel provides ear plugs if you care to wear that while you sleep.

Helpful?
1 Thank Albatross18
jeanette_knight, General Manager at SpringHill Suites Baton Rouge South, responded to this review

Thank you for booking your stay with us and providing your feedback. I apologize that you had some noisy neighbors. Please call down and let us know next time and we'll be happy to address that for you. Sincerely, Jeanette Knight General Manager More 

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