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Residence Inn Baton Rouge Siegen Lane

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10333 North Mall Dr., Baton Rouge, LA 70809
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Residence Inn Baton Rouge Siegen Lane
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Residence Inn Baton Rouge Siegen Lane
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79 Reviews from our TripAdvisor Community

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Traveler rating
    25
    36
    10
    4
    4
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22
13
4
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (22)
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Huntsville, Alabama
Level Contributor
526 reviews
350 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Residence Inn (RI) does a good job. The rooms are typical with no surprises; although I did have a pleasant surprise finding a nice wood luggage rack. I never see luggage racks in RIs as they expect guests to unpack for their extended stays. I thought the suite was very nicely decorated and I really liked the peacock blue... More 

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Jupiter, Florida
Level Contributor
157 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed here on road trips before and always find it to be excellent. Friendly staff, clean rooms and free breakfast. Accept pets for a $100 charge. Good location and restaurants nearby. Recommend

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Houston, Texas
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 14, 2015

I cannot say enough about this hotel! The customer service is amazing. Chanel, Tahisha, Earnest, James, and Braylon are all exceptional front desk personnel. They're all very polite and professional. The breakfast and evening social staff, Shyla and Miss Stacy, are just as kind and competent. They conduct their job with such passion and patience. Cathy cleaned my room. She... More 

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Punta Gorda, Florida
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 30, 2015

I would have given 5 stars but the breakfast woman was VERY grumpy, lazy and rude. My husband was friendly and asked to have some cheese melted on his sausage breakfast and she put it in the microwave but only for a few seconds and wouldn't leave it in longer saying the cheese doesn't melt. The woman had silverware sitting... More 

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stayed here on a trip to Baton Rougue to visit Blue Bayou. It was very clean and the staff was accommodating. The free breakfast buffet was awesome, you can make your very own waffles! I am visiting Baton Rougue again next month and I was very disappointed that they were booked. I hope the other Residence Inn is as... More 

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Hayward, California
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 26, 2015

We stayed at Residence Inn Baton Rouge Siegen Lane on the return trip of a cross country road trip. We were treated like royalty, upgraded from a studio to a two bedroom suite and couldn't have enjoyed it more. Staff was quite welcoming, suggested a fabulous restaurant for dinner and invited us to the social hour in the breakfast room.... More 

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Los Angeles
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 25, 2015

What stands out foremost at The Residence Inn, Baton Rouge is the customer service. When you're away from your family for a long period of time, friendly faces and genuine smiles go a long way. Today, I was having trouble in the business center and Chanelle Jones came right over and helped me solve a frustrating issue. She even gave... More 

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Orlando, Florida
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 2, 2015

First time at this hotel and brand. Seemed a little older and run down, it's ok and somewhat convenient to where I needed to be. But it's a pain to get into from the main road. Though easy to get onto I10.

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Trang L, General Manager at Residence Inn Baton Rouge Siegen Lane, responded to this review

Dolphin5518, Thank you for your choosing the Residence Inn for your stay in Baton Rouge. We have just recently completed our renovation with many updates with touches of home for our guests, especially guests who are staying for an extended length of time with us. Our team is always ready and available to provide directions to our hotel and will... More 

2 reviews
4 of 5 stars Reviewed March 10, 2015

I was a tag along on a trip to Baton Rouge. My friend had business there and we decided on the Residence Inn because of the fact that they had suites with 2 bedrooms and a kitchenette which provided a table for my friend to use for training purposes. We checked in on a Sunday night and got a room... More 

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Houston, Texas
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 19, 2015 via mobile

I will never stay here again!!! The experience was terrible and most defiantly did not meet Marriott standards. The housekeeping staff and one of the Front Desk Clerks was the entire problem. When I checked into the room after a long trip my room was not clean. The night stand in the bedrooms had so much dust I could have... More 

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Chanelle R, Operations Manager at Residence Inn Baton Rouge Siegen Lane, responded to this review

We always welcome comments both positive and negative as they allow us to know how we are performing and assist us in identifying where improvement is needed.As it is never our intent to provide less than exceptional customer service,we apologize for being unable to contact you personally.We made a attempt to contact you via telephone and left a voice mail... More 

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