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All 71 Baton Rouge hotels

Belle of Baton Rouge Casino & Hotel

3.5 of 5 Hotel   |   103 France Street, Baton Rouge, LA 70802 (Formerly Sheraton Baton Rouge Convention Center Hotel)
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Belle of Baton Rouge Casino & Hotel
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Ranked #53 of 71 Hotels in Baton Rouge
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239 reviews from our community

Traveler rating
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    55
    64
    64
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32
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Branford
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel room was average, but I expected more for the money. Front desk, security, and valet staff were extremely nice and helpful. We booked through travelocity two hours prior to arrival and received a much cheaper rate than the hotel was giving.

Was this review helpful? Yes
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

We're disappointed to see that you were less than impressed with our rooms. We always want to give our guests the absolute best stay possible, and we encourage you to let us know about anything that isn't meeting your expectations -- we will always try to make amends. That said, we're currently undergoing renovations, and we're confident that we'll be... More 

Slidell, Louisiana
1 review
2 of 5 stars Reviewed 1 week ago

Like another recent reviewer, I picked this hotel because it was close to the LA Marathon start. First off, our thermostat and temperatures controls did not work at all. Maintenance was called. The repairman proceed to tell us the wall thermostat just didn't work. Then he took the unit's plastic housing off and adjust it by hand. He left it... More 

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Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

Jason, to begin, anytime something in your room fails to meet expectations, we want to know, and we want to fix it. We so apologize for not immediately getting to work on your thermostat. It sounds like there was a serious miscommunication that left you in a less than comfortable room, and we're sorry to have let you down. As... More 

Benton, Arkansas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel for two nights while in town for Louisiana Marathon. I booked the room over the phone, because it was one of the recommended hotels downtown close to the start of the race. We have arrived around 4 pm; there was only one person on the front desk at first, with a few people to be... More 

Was this review helpful? Yes 1
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

Lukas, we really want to apologize for the issues you faced while here. From start to finish, we want to do better than this, and we're working diligently to make improvements throughout our hotel in order to better serve our guests. Typically our service is something that really shines, so we're disappointed to know that we failed to impress you... More 

Groveland, Florida
1 review
1 of 5 stars Reviewed 4 weeks ago

Rooms very nice, hotel beautiful, friendly staff. GHOST TOWN....simply horrible. Did not feel safe at all. Casino not good at all. Felt like everyone was packing a weapon. Non smoking, which was really nice. Tried to eat at Shuckers(?) which is on the ramp to the casino. No other place was open for food. Host told us there was only... More 

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Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

While it's wonderful to hear that you were so impressed with our rooms and hotel, we're concerned to see that you didn't feel safe in our casino, Mary. Our security and staff all do their absolute best to make our guests feel right at home. In both our hotel and our casino, we have a great track record of safety,... More 

Mandeville, Louisiana
Contributor
20 reviews 20 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The front desk staff was very friendly and fast at check in. The room left a lot to be desired. The carpet was old and a little musty. The room had no mirror except in the bathroom. I expected more for the price I paid. I'm sure the hotel has seen better days. I will not be returning.

Was this review helpful? Yes
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

We want to apologize for the disappointment you faced during your stay. You mentioned that serious updates are needed, and in fact, that's exactly what we're currently in the midst of -- we're working on renovations throughout the property. Although you mentioned that you would not return, we're hopeful to earn one more shot at impressing you -- we're absolutely... More 

1 review
1 of 5 stars Reviewed December 26, 2014 via mobile

I was born in BR and have seen the changes of this hotel since it opened. Tropicana officials need to come check on their hotel and casino. This is hotel is worse than staying in a motel 6. As soon as you get off the elevator the smell hits you. They say they updated it, but I don't see it.... More 

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Baton Rouge, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

Rooms are very clean and spacious. Great job on the remodel. Staff was very friendly and professional especially Ms. Gaynel, Ms. Gloria, Mr. Jeffrey and Ms Muriel. Everyone in our group commented on how nice the rooms were and how good the service was. The breakfast buffet was excellent with a variety of food items to choose from. Food at... More 

Was this review helpful? Yes
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

It's absolutely wonderful to see how much you loved our recent renovations, Adeline! We've worked hard to provide our guests a better stay, so we're thrilled that you enjoyed everything from the lobby to the staff to the food. We look forward to welcoming you back soon! All the best, Belle of Baton Rouge Casino Hotel More 

Baton Rouge, Louisiana
Top Contributor
62 reviews 62 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 13, 2014

The hotel is undergoing renovations and it is totally awesome! Plush new carpeting in the hallways and rooms, fresh paint, new mattresses, bedding and they replaced the ice buckets, too! Fabulous job guys! I also want to THANK Deon Coates for the goody bags he left for us at the front desk!! This stay earns an A++!!!

Was this review helpful? Yes
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

We couldn't be more excited to see that our renovation efforts have paid off, Charmilla! When we began our extensive updates, we wanted to make sure we gave our guests a better experience. We so appreciate you recommending us, and hope to see you soon! We'll be sure to let Deon know that you thanked him -- he'll be thrilled!... More 

Jeanerette, Louisiana, United States
1 review
5 of 5 stars Reviewed December 10, 2014

I will be there from 12/19/2014 to 12/21/2014. I stayed the when I graduated from the University of Phoenix, and I really enjoyed it. Everything was cleaned and spacious. I will be coming back for my free rooms, because I love it when I come. I hope to see ya'll soon.

Was this review helpful? Yes
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

We're looking forward to having you back, Rebecca. It's exciting to hear how impressed you were with your first stay, and hopefully, we'll be able to impress you even more this time -- we actually just finished some serious renovations! Let us know how your stay goes. See you soon, Belle of Baton Rouge Casino Hotel More 

Minneapolis
Contributor
17 reviews 17 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 9, 2014

Rooms now feature new bedding, mattresses and carpeting. I got a great night's sleep on that firm new mattress. Also, my room featured a view of the mighty Mississippi River and was tastefully decorated; included was a mini-fridge and microwave oven. The free breakfast buffet was vastly superior to any breakfast you'll find at a chain hotel. There was an... More 

Was this review helpful? Yes
Erick A, Owner at Belle of Baton Rouge Casino & Hotel, responded to this review

It's really great to hear that you were impressed with our recent renovations. We worked really hard to make some serious improvements to the property, all in hopes of better serving our guests. We're thrilled you had such a great stay, and hope to see you again soon! All the best, Belle of Baton Rouge Casino Hotel More 

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Additional Information about Belle of Baton Rouge Casino & Hotel

Address: 103 France Street, Baton Rouge, LA 70802 (Formerly Sheraton Baton Rouge Convention Center Hotel)
Location: United States > Louisiana > Baton Rouge
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Belle of Baton Rouge Casino & Hotel 3.5*
Number of rooms: 300
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Also Known As:
Belle Of Baton Rouge Casino And Hotel
Belle Of Baton Rouge Hotel Baton Rouge
Sheraton Baton Rouge Hotel
Baton Rouge Sheraton

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