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Springhill Suites Baton Rouge North/Airport

3.0 of 5 7980 Howell Boulevard, Baton Rouge, LA 70807
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Springhill Suites Baton Rouge North/Airport
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63 reviews from our community

Traveler rating
    15
    23
    13
    6
    6
See reviews for
20
4
7
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gainesville, Florida
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars NEW

First of all I was treated as if i was not welcome because I interrupted the front desk clerks conversation with a non customer. I was not greeted or acknowledged appropriately, being that I am a Platinum member. The breakfast was sub standard for Springhills. I was not offered points or a market item for being a Platinum member either.... More 

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Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

I appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels! More 

Naantali, Finland
Top Contributor
66 reviews 66 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there one night on our way to New Orleans. Distance to New Orleans is quite short, so it takes only a while after breakfast to drive to New Orleans. Hotel is located near airport, so if you go there by plane, is is very good hotel the. It is very clean and quite new. Breakfast was good (continental)... More 

Was this review helpful? Yes
Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

I am very glad to read that you had a good stay while you were our guest. Thank you very much for your business. I sincerely appreciate you taking the time to share your opinion on TripAdvisor. More 

Houston
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed there for a week for a job. The location was convenient to the job location, but other than that there is nothing on this end of the city, no restaurants (except IHOP) or entertainment of any kind. They do put out food each evening Monday thru Thursday, and the days that I tried it (looked homemade, not... More 

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kansas
Contributor
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is a typical SpringHill Suites. It seemed a bit more dated than the one we stayed at in Lafayette. By dated, I am not talking old school. It is still modern and fine. This hotel was fantastic because of the staff. The woman who staffed the breakfast made me feel like I was in her home. We stayed... More 

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1 review
1 of 5 stars Reviewed December 21, 2014

The hotel is empty and the desk clerk puts us in a room next to this ghetto party. Screaming and shouting. The rooms are small not like there is a need to yell. The desk clerk just said sorry about that when we chose to leave. The suite was far from a suite. I have never had a stay somewhere... More 

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Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

Hello, I am sorry to to hear about your stay and I appreciate you sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and I will be using your feedback as a training tool for future guest interactions. Thank you again and safe travels. More 

Orangeburg, South Carolina, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

This experience rates as very high, the SERVICE was GREAT! From my initial telephone call stating my arrival was going to be later than anticipated, I cancelled the reservation and maintained my second. The gentleman was very friendly and accommodating. Upon arrival the front desk clerk was fantastic, allowing me to check-in, the young lady who prepared breakfast has the... More 

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Hong Kong
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 17, 2014

This hotel is a great location for access to the airport. The staff was super friendly, the rooms were pretty large with a small living room, the breakfast was excellent, and the internet was adequately fast. It was also great that the internet did not have any passwords. I travel with friends who only speak chinese and it is always... More 

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Lake Jackson, Texas
Top Contributor
111 reviews 111 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 31, 2014 via mobile

This hotel was overall quite good, especially considering the price. It was clean and fairly modern. advantages: - clean rooms with plenty of space - good but fairly typical hot breakfast - light dinner-time food was also provided. It didn't expect this. It was red beans & rice. - convenient to the airport and many industrial companies disadvantages: - it's... More 

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imapoohbear
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 28, 2014

We stayed at this hotel for two nighst after a family vacation. The checkin was wonderful and the front desk staff was great. That is were the good times ended. The room was small and not as nice as other Springhill Suites I have stayed in. But it wasn't nasty and the bed was comfortable. The breakfast was more of... More 

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Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

Thank you for taking the time to write a review about your recent stay with us at our hotel. I’m glad to hear our front desk staff did a great job of delivering great customer service to you. On the other hand, I am very sorry that our housekeeping staff did not live up to expectations and I will take... More 

1 review
3 of 5 stars Reviewed July 28, 2014

I found the hotel to be very convenient to get to and from freeway, clean and I was blown away buy the customer service I received when I arrived along with the price I paid off Priceline. Until we were getting ready to go down stairs to relax and sit on the outdoor patio as I getting dress, my male... More 

Was this review helpful? Yes
Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

Hello, I want to personally apologize for the failure in our extermination program. A pest free environment is basic for a good stay. I am sorry if this was not your experience. You can be confident that I will follow-up on your concerns so that others are not disappointed as you were. Thank you, Craig Schroeder More 

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Additional Information about Springhill Suites Baton Rouge North/Airport

Address: 7980 Howell Boulevard, Baton Rouge, LA 70807
Location: United States > Louisiana > Baton Rouge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Baton Rouge North/Airport 3*
Number of rooms: 119
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Also Known As:
Springhill Suites Baton Rouge North/Airport Hotel Baton Rouge

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