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Springhill Suites Baton Rouge North/Airport

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7980 Howell Boulevard, Baton Rouge, LA 70807
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Springhill Suites Baton Rouge North/Airport
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Springhill Suites Baton Rouge North/Airport
Springhill Suites Baton Rouge North/Airport
Springhill Suites Baton Rouge North/Airport
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70 Reviews from our TripAdvisor Community

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Traveler rating
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    24
    13
    6
    9
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23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
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    (70)
  • Mar-May only
    (18)
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    (24)
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    (10)
  • Dec-Feb only
    (18)
All months
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Used Marriott points for 3 rooms. Clean and easy in/out. Full breakfast wasn't available as advertised but had plenty to eat, staff was friendly. Area seemed pretty secure as it was surrounded by other hotels. Like the style of rooms with partitioned couch area from bed.

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Tucson, AZ
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

During our stay, my husband became ill. Our housekeeper noted his not feeling well,thus, returned to our room with lemon tea to help him feel well. Whenever I was in the lobby area, a staff member offered assistance, hot coffee, etc. this hotel is very well managed with an excellent staff. When in the area, this is our hotel of... More 

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Waldorf, Maryland
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I frequently stay at Marriott hotels, but this stay was the worst I ever experienced. Pro: Room was clean Con: No one was at the desk upon arrival. Took five (5) minutes for the desk clerk to appear. Furniture is dated. Hotel needs a renovation. Our shower head was defective. Refrigerator was not cold Breakfast was horrible.

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Springhill_North, Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

Thank you for your review. I’m happy to hear you had a clean room an enjoyed that part of your experience at our property. However, I am disappointed to hear about the condition of the refrigerator and shower head in your guest room. We pride ourselves on our clean, friendly and well managed operations, as I suspect you saw throughout... More 

Lake Charles, Louisiana
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed May 10, 2015

I booked the room because we had an early flight out of BTR. For the price, I was really impressed with the quality of the hotel, the amount of space, and the cleanliness. Our room was the size of a rather large studio apartment. Not to mention, the location of the hotel is perfect! It's in walking distance to many... More 

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1 review
1 of 5 stars Reviewed May 7, 2015

HORRIBLE!!!!!!!!! Stay here at your own risk. These people are crooks and liars and will put bogus charges on your credit card. My room was paid for by a friend of mine through priceline. I swiped my credit card for incidentals. When I got home I noticed that they charged me for the room. I stayed at the SpringHill Suites... More 

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Atlanta, Georgia
Level Contributor
85 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 23, 2015

Booked in here by employer. Great hotel, friendly staff, free wifi, clean rooms, free breakfast. Small but functional workout area and outdoor pool. Across from airport and provides shuttle. If need an airport hotel this a very good option.

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1 review
1 of 5 stars Reviewed April 13, 2015

As a business traveler I have status with Marriott as well as a few other chains. I've stayed in almost every state and from small towns to big cities I generally know if you stick with a Marriott / Hyatt / Hilton you are going to get a certain level of standards. I'm sure I could stay at lower priced... More 

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Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally want to apologize that the room and furnishing were not of the high standards expected. We want our guest to have the best stay as possible where everything is like new, in-place, of the highest quality, and in perfect working order.... More 

Gainesville, Florida
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 3, 2015

First of all I was treated as if i was not welcome because I interrupted the front desk clerks conversation with a non customer. I was not greeted or acknowledged appropriately, being that I am a Platinum member. The breakfast was sub standard for Springhills. I was not offered points or a market item for being a Platinum member either.... More 

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Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

I appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels! More 

Naantali, Finland
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 24, 2015

We stayed there one night on our way to New Orleans. Distance to New Orleans is quite short, so it takes only a while after breakfast to drive to New Orleans. Hotel is located near airport, so if you go there by plane, is is very good hotel the. It is very clean and quite new. Breakfast was good (continental)... More 

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Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

I am very glad to read that you had a good stay while you were our guest. Thank you very much for your business. I sincerely appreciate you taking the time to share your opinion on TripAdvisor. More 

Houston
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed February 23, 2015

I recently stayed there for a week for a job. The location was convenient to the job location, but other than that there is nothing on this end of the city, no restaurants (except IHOP) or entertainment of any kind. They do put out food each evening Monday thru Thursday, and the days that I tried it (looked homemade, not... More 

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