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Springhill Suites Baton Rouge North/Airport

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7980 Howell Boulevard, Baton Rouge, LA 70807
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Springhill Suites Baton Rouge North\/Airport
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80 Reviews from our TripAdvisor Community

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Amerikkka
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is clean and the staff is friendly. They epitomize what I expect from mid-range hotels- decent amenities at an affordable price. If you're looking for a place to stay in Baton Rouge for less than $70/night after taxes, this is the place to go!

Helpful?
Thank MarkyMarktraveler
Springhill_North, Operations Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

Thank you for taking the time to review our hotel. I am happy to hear that we met all your expectations. I hope that in the future you will continue to choose SpringHIll Suites Baton Rouge North Airport when traveling to Baton Rouge. Have a great day! More 

San Antonio, Texas
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 21, 2015

Before booking, checked out reviews and I was a little nervous. Decided to try it anyway because price was very good. We had absolutely no problems, everything was perfect. Only stayed a few hours as we were just driving through. Our room was quiet, beds comfortable, staff friendly and helpful, and everything was very clean. Would definitely recommend and would... More 

Helpful?
Thank Bevo4ever
Springhill_North, Director of Sales at Springhill Suites Baton Rouge North/Airport, responded to this review

Thank you for taking the time to review our hotel. I am happy to here that we met all your expectations. I hope that in the future you will continue to choose SpringHIll Suites Baton Rouge North Airport when traveling to Baton Rouge. Have a great day! Candy Pounds Director of Sales SpringHill Suites Baton Rouge North Airport More 

Charlottesville, Virginia
Level Contributor
88 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed October 29, 2015

The front desk staff could not be more professional and helpful. Once you get past the front desk things begin to go south. I've stayed here for 11 weeks on business in the area. The rooms are laid out okay, but cleanliness is suspect. I have had ants and spiders in my room most weeks. The housekeeping personnel take your... More 

Helpful?
Thank Paul F
Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

I want to thank you for staying with us, and mentioning great things about our staff! Nevertheless, cleanliness is a key priority for our hotel and I am very sorry that the pool area fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. I... More 

Tallahassee, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 19, 2015 via mobile

Friendly staff, clean room, comfy bed. Staff were quick to pick me up at airport. Breakfast could use some updates (eggs were a bit off) and the shower curtain liner in my room may have neded replacing; otherwise, pleasant hassle-free stay

Helpful?
Thank SGProst
Springhill_North, Director of Sales at Springhill Suites Baton Rouge North/Airport, responded to this review

Thank you for taking the time to review our hotel. I am happy to here that we met all your expectations. I hope that in the future you will continue to choose SpringHIll Suites Baton Rouge North Airport when traveling to Baton Rouge. Have a great day! Candy Pounds Director of Sales SpringHill Suites Baton Rouge North Airport More 

Slidell, Louisiana
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 6, 2015

This Springhill suites location is great for the airport and if you have business with the nearby refineries/chemical plants or State offices. The place is showing wear and should be on the list to update and replace worn furniture. The bedding is up to the Springhill standard of being very comfortable. The North side of Baton Rouge does not have... More 

Helpful?
Thank Bill167
Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

I wanted to thank you for staying with us, and mentioning great things about our bedding. Nevertheless, the condition of the hotel is a key priority for our hotel and I am very sorry that the in room furniture fell short of expectations. Please rest assured that your comments have been shared with the managment team in an effort to... More 

San Antonio, Texas
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 9, 2015

We used this hotel as our overnight stay between San Antonio and Destin both going to and returning from our vacation. The rooms were almost a complete suite, however there was no door in the partition. It was spacious, although the beds were a bit small and not at all luxurious with only simple sheets and a light comforter. Though... More 

Helpful?
Thank Erin M
Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback! Your comments on how cleanliness of the room was are much appreciated. I will follow up with the hotels chief engineer to ensure that rooms AC is no longer leaking. I hope the next time you and are in the Baton Rouge area you... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed August 1, 2015 via mobile

I really enjoyed my stay. The beds are so soft and comfortable, u really just sink into bed. U have plenty of space to move around, and the staff is super nice and helpful. They also offer free WiFi and complimentary bottled water. I would definitely stay here again and recommend to others.

Helpful?
Thank Mrs O
Springhill_North, Director of Sales at Springhill Suites Baton Rouge North/Airport, responded to this review

Thank you for taking the time to review our hotel. I am happy to here that we met all your expectations. I hope that in the future you will continue to choose SpringHIll Suites Baton Rouge North Airport when traveling to Baton Rouge. Have a great day! Candy Pounds Director of Sales SpringHill Suites Baton Rouge North Airport More 

Houston, Texas
Level Contributor
268 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed July 29, 2015

I had an early meeting with important clients so I jumped in the shower to get ready only to find no shampoo but 2 bottles of conditioner so I made due with bath soap on my hair and then opened one bottle of the conditioner. Ok, a simple mistake I guess but when I came back at the end of... More 

Helpful?
Thank Chris S
Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

Hello, It’s great to hear that you are a Marriott rewards member we appreciate your loyalty. I will share your comments about the conditioner and face soap with our Housekeeping team to ensure everything is set properly in our guestrooms. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Thank you, Craig... More 

Plaquemine, Louisiana
Level Contributor
4 reviews
5 of 5 stars Reviewed July 29, 2015

I booked two rooms for a one night for me and my daughters, and i must say our stay was excellent. The staff was superb from check in to the breakfast buffet to housekeeping. There were two family reunions there during our stay, and the manager who checked us in warned us that the buffet may be full. The woman... More 

Helpful?
Thank Catina B
Springhill_North, Director of Sales at Springhill Suites Baton Rouge North/Airport, responded to this review

Thank you for taking the time to review our hotel. I am happy to here that we met all your expectations. I hope that in the future you will continue to choose SpringHIll Suites Baton Rouge North Airport when traveling to Baton Rouge. Have a great day! Candy Pounds Director of Sales SpringHill Suites Baton Rouge North Airport More 

San Diego, California
1 review
1 of 5 stars Reviewed July 6, 2015

I am currently an Elite Marriott member as I travel for work. This location is undeserving of the Marriott name. WORST service I've experienced in 10 years of traveling. Do yourself a favor and stay elsewhere.

Helpful?
Thank Vanceo27
Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

Thank you for your review. I’m happy to hear you are a Marriott Rewards Members. However, I am certainly disappointed by the lack of service you experienced in our hotel. Your experience falls way below our standards. Please reach out to me personally at 225-356-6705 so we can discuss your stay so I can investigate what exactly happened during your... More 

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