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Springhill Suites Baton Rouge North/Airport

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7980 Howell Boulevard, Baton Rouge, LA 70807
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Springhill Suites Baton Rouge North/Airport
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Springhill Suites Baton Rouge North/Airport
Springhill Suites Baton Rouge North/Airport
Springhill Suites Baton Rouge North/Airport
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67 reviews from our community

Traveler rating
    17
    23
    13
    6
    8
See reviews for
21
4
7
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (18)
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Lake Charles, Louisiana
Top Contributor
51 reviews 51 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked the room because we had an early flight out of BTR. For the price, I was really impressed with the quality of the hotel, the amount of space, and the cleanliness. Our room was the size of a rather large studio apartment. Not to mention, the location of the hotel is perfect! It's in walking distance to many... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago

HORRIBLE!!!!!!!!! Stay here at your own risk. These people are crooks and liars and will put bogus charges on your credit card. My room was paid for by a friend of mine through priceline. I swiped my credit card for incidentals. When I got home I noticed that they charged me for the room. I stayed at the SpringHill Suites... More 

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Atlanta, Georgia
Top Contributor
82 reviews 82 reviews
59 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Booked in here by employer. Great hotel, friendly staff, free wifi, clean rooms, free breakfast. Small but functional workout area and outdoor pool. Across from airport and provides shuttle. If need an airport hotel this a very good option.

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1 review
1 of 5 stars Reviewed April 13, 2015

As a business traveler I have status with Marriott as well as a few other chains. I've stayed in almost every state and from small towns to big cities I generally know if you stick with a Marriott / Hyatt / Hilton you are going to get a certain level of standards. I'm sure I could stay at lower priced... More 

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Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally want to apologize that the room and furnishing were not of the high standards expected. We want our guest to have the best stay as possible where everything is like new, in-place, of the highest quality, and in perfect working order.... More 

Gainesville, Florida
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 3, 2015

First of all I was treated as if i was not welcome because I interrupted the front desk clerks conversation with a non customer. I was not greeted or acknowledged appropriately, being that I am a Platinum member. The breakfast was sub standard for Springhills. I was not offered points or a market item for being a Platinum member either.... More 

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Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

I appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels! More 

Naantali, Finland
Top Contributor
75 reviews 75 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 24, 2015

We stayed there one night on our way to New Orleans. Distance to New Orleans is quite short, so it takes only a while after breakfast to drive to New Orleans. Hotel is located near airport, so if you go there by plane, is is very good hotel the. It is very clean and quite new. Breakfast was good (continental)... More 

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Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

I am very glad to read that you had a good stay while you were our guest. Thank you very much for your business. I sincerely appreciate you taking the time to share your opinion on TripAdvisor. More 

Houston
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 23, 2015

I recently stayed there for a week for a job. The location was convenient to the job location, but other than that there is nothing on this end of the city, no restaurants (except IHOP) or entertainment of any kind. They do put out food each evening Monday thru Thursday, and the days that I tried it (looked homemade, not... More 

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kansas
Contributor
14 reviews 14 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 31, 2015

The hotel is a typical SpringHill Suites. It seemed a bit more dated than the one we stayed at in Lafayette. By dated, I am not talking old school. It is still modern and fine. This hotel was fantastic because of the staff. The woman who staffed the breakfast made me feel like I was in her home. We stayed... More 

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1 review
1 of 5 stars Reviewed December 21, 2014

The hotel is empty and the desk clerk puts us in a room next to this ghetto party. Screaming and shouting. The rooms are small not like there is a need to yell. The desk clerk just said sorry about that when we chose to leave. The suite was far from a suite. I have never had a stay somewhere... More 

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Springhill_North, General Manager at Springhill Suites Baton Rouge North/Airport, responded to this review

Hello, I am sorry to to hear about your stay and I appreciate you sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and I will be using your feedback as a training tool for future guest interactions. Thank you again and safe travels. More 

Orangeburg, South Carolina, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

This experience rates as very high, the SERVICE was GREAT! From my initial telephone call stating my arrival was going to be later than anticipated, I cancelled the reservation and maintained my second. The gentleman was very friendly and accommodating. Upon arrival the front desk clerk was fantastic, allowing me to check-in, the young lady who prepared breakfast has the... More 

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