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Holiday Inn Express Hotel & Suites Baton Rouge East

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10989 Siegen Holiday Circle, Baton Rouge, LA 70809
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Baton Rouge East
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77 Reviews from our TripAdvisor Community

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Traveler rating
    36
    24
    7
    5
    5
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27
12
4
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (77)
  • Mar-May only
    (16)
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    (29)
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Atlanta, Georgia
1 review
1 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel 3 different times on business. I spent 2 weeks there in March 2015 and another week there in June 2015. The hotel is average, nothing really special. The charge were processed to my credit card appropriately. Then in July I notice on my credit card statement that I have been charged to 2 additional weeks.... More 

Was this review helpful? Yes
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Christopher C, I would like to thank you for taking the time to write out your concerns. I really do apologize about the incidents with your credit cards. I do assure you that the issues that occurred were not normal procedure. We have been working through the kinks and it has been more unfortunate than was originally thought to... More 

Arkansas
Level Contributor
105 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The bed and pillows were great. There was good TV channel selection. The air conditioner worked well. The room and bathroom were both very clean. Breakfast was average, probably not as good as other Holiday Inn Express hotels. The front desk staff were very friendly and helpful. Overall, a nice place to stay.

Was this review helpful? Yes
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear 50StateTravelers, Thank you so much for posting your feedback about our hotel and your recent stay here with us. I am happy to hear that our pillows were great, that you enjoyed your TV channel selection. Thank you for letting us know that your guest room and bathroom were both very clean. I am regretful to hear that you... More 

Cypress, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 27, 2015

The hotel was awesome and in a great location. We did have a couple of problems tho and one was the sofa bed. My 11 yr old daughter, who never complains, said that she could not sleep due to the springs in the bed poking her. You could tell that it was worn out and either needs a foam mattress... More 

Was this review helpful? Yes
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Michael I, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the discrepancies you had during your stay in your room. Rest assured that these issues will be looked into. I am happy to hear that you were able to take advantage of our location being close to a... More 

Brookhaven, Mississippi
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 15, 2015

My husband stayed here on a business trip. The hotel staff was very friendly. Room was very clean. Wonderful location. Pool and great for kids. Did not give 5 stars because there seemed to be an issue with the plumbing and the toilets would not flush correctly but overall no major issues and we will return.

Was this review helpful? Yes
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Ruthprincess, I would like to thank you for posting your comments about our property. Thank you for letting us know that our staff was very friendly, that our rooms were clean, and that our location is wonderful. I am pleased to hear that our pool is great for kids and that they were able to enjoy the accommodations. I... More 

Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 8, 2015

Great clean place as always. Delivered the quality Inn experience that most holiday Inns are known for. Great place quick check in the girl at the front desk was friendly and very welcoming. Would stay again.

Was this review helpful? Yes
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Biker224, I would like to thank you for taking the time to submit your feedback about your most recent stay and your comments about our property. I am happy that you found our property a great place to stay, that it was clean, and that you found we delivered the quality experience that we are known for. Thank you... More 

Mobile, Alabama
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2015

Due to my GPS being an older model, this road did not show up. So after passing the street to the hotel twice, difficult to see the hotel especially with heavy traffic, it sets far back behind a shopping center, my sister at the hotel help me to get there. Excellent service. Great breakfast, Quiet, remember I said it sits... More 

Was this review helpful? Yes
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Donna J, Thank you so much for choosing to stay with us and posting your valued feedback. I do apologize to hear that finding our hotel initially was an experience in itself, but I am glad you made it okay. Thank you for letting us know that you found our service excellent, our breakfast great, and our location quiet.... More 

Tellico Plains, Tennessee, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 29, 2015

I had a workshop there at the hotel. Everyone was friendly, the rooms and facility clean, I have slept at many hotels with chemical smell that left me with really bad sinus headache. I was so relieved to wake up without being sick!

Was this review helpful? Yes
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Stephen B, Thank you for posting your comments from your stay with us here in Baton Rouge East! Thank you for choosing us for your business travel destination. I am happy to hear that you found our staff friendly, our rooms and facilities clean, and that our hotel does not have that harsh chemical scent. I hope that you... More 

Allen, Texas, USA
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 25, 2015

We're big fans of Holiday Inn Express and will usually stay at one if given the choice. We stayed at this Holiday Inn Express in January and again two weeks ago while visiting family. The food is good, and staff is friendly and helpful. The location is in a quiet area and close to lots of restaurants and shopping as... More 

Was this review helpful? Yes
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear KC_AllenTX, Thank you so much for taking the time to write your review of your stay and our property. I am happy to hear that you continue to choose us while you are in Baton Rouge. Thank you for acknowledging our staff for being friendly, helpful, and our food good. I do apologize to hear that you found our... More 

1 review
5 of 5 stars Reviewed March 25, 2015

This is a fairly new property, and despite showing some age due to use, overall still looks and feels new. The helpful and friendly staff, from desk to food to housekeeping, as well as the plentiful and fresh breakfast, makes this chain the first choice for me when I travel.

Was this review helpful? Yes
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Daryl P, I would like to thank you for taking the time to submit your valued feedback about your stay at our property here in Baton Rouge East. Thank you for letting us know that you find that our property looks and still feels new. I also thank you for acknowledging our staff in all departments like front desk,... More 

1 review
1 of 5 stars Reviewed March 21, 2015

We called ahead and spoke with Brogan? Booked 2 nites for our 16 year anniversary. Walked in the door and immediately went back downstairs to cancel the 2nd nite. They were so "uncaring"... didn't offer to change room, appologize, nothing. When u first walk in a machine BLASTS u with a clean chemical smell, do not be fooled. It's filthy... More 

Was this review helpful? Yes
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear DfBaker70818, Thank you for your valued comments about your experience. I do apologize to hear that you felt that your stay was not to the satisfaction that we strive to have our guests experience. Where I do appreciate your feedback, I do believe that our staff was very caring and apologetic about the situation at hand. Unfortunately, where you... More 

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