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BEST WESTERN North Inn & Suites

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2130 East Madison Avenue, Bastrop, LA 71220
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Best prices for: 1 room 1 guest
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BEST WESTERN North Inn & Suites
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BEST WESTERN North Inn & Suites
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47 reviews from our community

Traveler rating
    17
    14
    7
    5
    4
See reviews for
16
4
6
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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    (47)
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    (13)
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    (11)
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    (6)
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    (17)
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Dallas, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff were very nice and helpful. The hot waffle is always a great option for breakfast. The new decor was also very nice. The staff could be a little more attentive to making sure the rooms are cleaned thoroughly. We did see a roach in our bathroom and around the sink area it was splashes of toothpaste and the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Stephanie P, Thank you for your recent review of our property. I am very pleased to know that you enjoyed the new décor and our breakfast options. I would like to apologize for the room not meeting your expectations. I have passed your feedback along to my staff and we will be working diligently to improve. Thank you again... More 

Memphis, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

great price, location and room quality. I have stayed here before and will every time I am in the area. The staff is friendly and it is clean and in a safe neighborhood. The breakfast was hot and the usual content for a Best Western. The staff makes you feel at home.

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Tony Cindy R, I sincerely thank you for your awesome review! We are please to know that we met or exceeded all of your expectations. It is always our prority to make sure each guest feels welcome and comfortable at our establishment. I will certainly base along your great comments to my staff. We appreciate your loyalty to our... More 

1 review
2 of 5 stars Reviewed February 17, 2015

the bathroom had black stains on the tub the shower head was so dirty water was hardly coming out looked like dried up blood stains on the back of the bathroom door the room needs to be vacuumed close to the walls

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear 113lancew, Thank you for reviewing our property. I was very disappointed to see the issues with cleanliness you experienced during your stay. I deeply apologize. The last thing I ever want to hear is that our rooms are not in the clean and comfortable state that each guest expects during their stay. I personally looked into all of your... More 

Franklinton, Louisiana
1 review
5 of 5 stars Reviewed January 11, 2015 via mobile

Everything was great!! Clean rooms, courteous staff really helpful. Recommended a great diner P-T Eat a bite really good food, people and atmosphere overall great town. The hotel was full and the rooms were quite something that is a big plus with me. They were able to place me and sister across the hall from each other so that was... More 

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dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Anitra C, Thank you so much for your review of our property! I am very pleased that you enjoyed your stay with us. It was our pleasure to be of service to your and your family. We strive to ensure that each and every guest has a great experience from setting up the initial reservation until check out. I... More 

Memphis, United States
1 review
4 of 5 stars Reviewed December 26, 2014

My stay at the Best Western North Inn and Suites in Bastrop Louisiana was pleasant. The price of the room was reasonable, and the service was outstanding. If you are ever in the Bastrop area and need somewhere to stay. Stop by this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, Front Office Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear George G, I want to sincerely thank you for taking time from your day to review our property. The feedback we receive is instrumental in helping us identify areas on which we can improve. I am very pleased to see that you in enjoyed your stay. The happiness of our guest is of the utmost importance to us. I... More 

LaVernia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 23, 2014

Stayed in Bastrop LA for business. I am a female and travel alone. This hotel provided a nice piece of mind as far as security, convenience and comfortable. I would stay again if I was to return to Bastrop.

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Cindy S., I am very pleased that we pleased to see that you enjoyed your recent stay at our property. It is always our primary concern that our guest feel safe and comfortable at our establishment. I appreciate the time you took to complete a review for us. Your feedback is valuable and helps us improve our customer service.... More 

Olla
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed December 12, 2014

Great place to stay room comfortable and very neat. Staff was very friendly and helpful. The breakfast was good and hot. I stayed at this hotel before it has always been great and breakfast was better this time.

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear treekiller54, Thank you for taking the time to review our property. I am delighted to hear that enjoyed your recent stay. It is our number one priority to ensure that all of our guests have an enjoyable experience for the time they check in until the last bag is loaded into their vehicles to return home. I appreciate your... More 

Dallas, United States
1 review
2 of 5 stars Reviewed December 10, 2014

The hotel is a nice, average Best Western hotel. Nothing fancy and a bit odd with a side entrance and only stairs (if you have issues with that, make sure to get the 1st floor). Staff needs a lot of training on hospitality. Not fun to walk in to staff that is hacking and coughing, talking about personal stuff, grabbing... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Michelle S., Thank you for taking the time to let us know the things you liked and didn't like during your recent stay. I truly understand your frustration. Although I know our office manager contacted you, I want to offer my personal apology to you. We never want our guest to walk into our property and not feel at... More 

1 review
4 of 5 stars Reviewed November 3, 2014

The front desk was excellent from the initial reservations to check out. There was one young lady that in my opinion should be a Spokesperson for that particular hotel or even in one of Best Western commercials. She was very knowledgeable as well as extremely pleasant.

Review collected in partnership with Best Western

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dipakpatel1, Front Office Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Tammyes2014, Thank you very much for your feedback. It was wonderful to meet you and your family. Your pleasant demeanor and jokes really brightened my day. I am very happy to know that you enjoyed your stay. Providing you with a great experience from check in to check out, is always our number one priority. We hope to see... More 

sugargrove, United States
1 review
5 of 5 stars Reviewed October 19, 2014

This hotel was very hospital and location was right in the best place you could ask for and the hotel staff was great they made our stay very enjoyable I recommend everybody should go to Bastrop La just to go to best western its fantastic

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Briston T, Thank you very much for your feedback. I love to hear that my staff provided you with an excellent stay. We pride ourselves on making every guest feel at home. I appreciate you taking the time to let our potential future guests know that we strive for excellence. We may be located in a small town, but... More 

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34 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (1)
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