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All 3 Bastrop hotels

BEST WESTERN North Inn & Suites

2130 East Madison Avenue, Bastrop, LA 71220
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62%
Ranked #1 of 3 hotels in Bastrop
A recent review
3 of 5 stars reviewed 5 days ago
DENNIS D Dayton, Texas
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25 people have reviewed this hotel

Traveler rating
    9
    6
    4
    2
    4
See reviews for
9
2
4
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Dayton, Texas
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel appears to have a new coat of paint and some remodeling but the way the floor creaks under your every step on the second floor it makes one wonder if it was built right to begin with. The breakfast was a disappointment as the eggs were pre-fabricated round disk that were made by who knows when out of... More

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dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Dennis D, Thank you for reviewing our property. I would like to apologize on behalf of the entire team for not exceeding your expectations. Our goal is to make sure that each and every one of our guest has a pleasant stay. I am greatly disappointed that we fell short of that goal during your stay. I do understand... More

DuPont, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The Best Western North Inn & Suites in Bastrop: extremely friendly staff. Enjoyed our stay. Our family will definitely stay here again. Our room was ready when we arrived. Nice location. Grocery store across the street. Clean lobby and entrance to the building.

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, Front Office Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Deanne C, Thank you for completing the survey regarding your recent stay at our property. We are all so happy to hear that you enjoyed your stay with us. It is always our top priority to make sure that each and every guest has a wonderful experience. Having your family stay with us was a pleasure. Your family treated... More

Bastrop, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very quiet hotel. Indoor entry to rooms and seemed to be very secure; must use room card key to enter through ANY door except the front lobby entrance. Even the lobby entrance door is locked at night and the clerk must ring you in before you have access. Satisfying breakfast. Clean rooms. Just a very good hotel to stay at... More

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, Front Office Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Jesse B, Thank you for reviewing our property. We are ecstatic to hear that you enjoyed your recent stay at our property. We strive each and every day to make sure all of our guests are provided with a comfortable stay. Our team is proud to hear that we achieved our goal. Thank you for your comments. We value... More

Rowlett, United States
1 review
2 of 5 stars Reviewed March 7, 2014

This hotel is in need of upgrades; appearance, need new bedding, need new towels, bathroom needs upgrades. Employees need to work on their appearance and professionalism. Remember that we are the Customers and should always be treated with the utmost respect.

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Brian M, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better... More

Bastrop, United States
1 review
5 of 5 stars Reviewed January 20, 2014

The staff are quite friendly and have very pleasant attitudes. They ensure that your stay is one to remember. Breakfast was great; it was prepared early and maintained throughout the scheduled time. It is located so that you can reach other areas quickly.

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Jane Green, Thank you for completing the survey regarding your recent stay at our property. We are truly pleased that our customer service made you trip more pleasant. We strive to do this with each and every guest. Your business is very important to us and we value your feedback. By telling us what you liked about your stay... More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2014

I will never stay in this hotel again. Manager is arrogant and does not care about customer service. My husband and I have stayed at this hotel many times since this is the city I grew up in. This is the only hotel of marginal quality in Bastrop, La. It not anywhere near great. But I stay there because my... More

Was this review helpful? Yes 1
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Sue J, Thank you for your feedback on your recent stay. I want to sincerely apologize for any inconvenience you experienced during your stay at our property. I am deeply saddened that your stay was not pleasant. I have taken all of your concerns to heart and I am working closely with our staff to improve upon these issues.... More

Forest, Ms.
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2014

This Best Western Hotel was being renovated and did not let me be inconvenienced by this. The first floor was closed and the Desk attendant offered to carry by luggage up stairs. Because of the renovation the lobby was not keeping coffee made but when a guest asked they made it happen. The Lobby computer was not available because of... More

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear JJJJJrock , Thank you for completing the survey regarding your recent stay at our property. We are very happy that we could make your stay a pleasant one. Thank you for your patience and understanding with us during this renovation period. We pride ourselves on providing excellent customer service and we are thankful to you for giving us such... More

Sacramento, California
1 review
5 of 5 stars Reviewed January 7, 2014

My boyfriend and I reserved a room for 7 days. We checked in at almost midnight and the receptionist was helpful and friendly. Room service was always nice and kept our room cleaned and they asked us every morning if we needed anything. We stayed on the second floor in a smoking room it was very quiet and easy to... More

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dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Tracyanne_H, Thank you very much for your recent review of our property. We are pleased to see that you were happy with your stay. It was our pleasure to provide you with excellent customer service! We are glad to hear that you will be coming back to visit our lovely town and we look forward to providing you with... More

1 review
1 of 5 stars Reviewed January 6, 2014 via mobile

I don't understand dis.Hotel, say one thing and do another. Don' clean your room. I were there for a week's didn't clean at all. Don't change your sheets. The bathroom floor stay dirty the whole time. For breakfast ran out of syrup,

Was this review helpful? Yes
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your recent stay at our property. We appreciate your feedback. On behalf of myself and our entire team, I want to offer my sincerest apologi8zes for not exceeding your expectations. We strive to provide an clean and comfortable establishment to our guests. We are disappointed to know that we feel short in providing that... More

A TripAdvisor Member
3 of 5 stars Reviewed December 17, 2013

Overall met my needs with exception that internet access did not work in room which was most distant from lobby, Room which was suite was comfortable and had refrigerator and microwave and Tv with adequate channels,,Was best hotel in town in which I stayed

Review collected in partnership with Best Western

Was this review helpful? Yes
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More

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Additional Information about BEST WESTERN North Inn & Suites

Also Known As:
Best Western Bastrop
Bastrop Best Western
Address: 2130 East Madison Avenue, Bastrop, LA 71220
Phone Number:
Location: United States > Louisiana > Bastrop
Amenities:
Free Breakfast Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 3 hotels in Bastrop
Price Range (Based on Average Rates): $
Reservation Options:
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