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All 1 Baldwin hotels

Treasure Bayou Hotel & Suites

2.5 of 5 Hotel   |   200 Ralph Darden Parkway, Baldwin, LA 70514
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Ranked #1 of 1 Hotels in Baldwin
A recent review
4 of 5 stars Reviewed September 18, 2013
Dardar5355
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13 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
METAIRIE
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

The front desk staff did not even acknowledge me or greet me when I came in. They were so unprofessional, they had a very pregnant front desk clerk actually walking around barefoot! When I finally got checked in and was walking to my room I noticed how filthy the halls were. The walls were dirty, dirty carpets and trash on... More

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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there Labor Day weekend because everything else was booked. Towels, sheets, and blankets stained and dirty, ironing board broken and dirty floors. I left this hotel itching with bite marks over my face, neck, and arms. Told the front desk person and she was very helpful and concerned. Said she would have the bed checked for bugs and of... More

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Austin, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2014

We have stayed many times at this hotel but NEVER AGAIN. We arrived late night and was ready to check in for the night. We paid for 2 nights in advance. We walked into a nightmare and that was only the beginning. The first room was not clean so we were moved to a second room. The second room was... More

Was this review helpful? Yes 1
Keisha D, General Manager at Treasure Bayou Hotel & Suites, responded to this review

July 3, 2014 Dear Guest, Thank you for your review of our property. I am sorry that the rooms did not meet your standards, and regret that I was not available during this incident. We take all reviews and complaints very seriously as a team and appreciate your honest evaluations. We look forward to improving our faults on your next... More

Top Contributor
89 reviews 89 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed December 22, 2013

Room had strong smell of cleaners even after leaving the room and coming back hours later. The smell was so thick you could almost taste it. However, it didnt appear any cleaners had been used on the shower/tub spout and handle to turn shower on. It looked like a combination of hard water stains and not being cleaned for a... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 18, 2013 via mobile

No rooms available at the casino hotel. Stayed to casino night before and loved everything. This place was sufficient but had a strong odor in room. We were put in handicap room and have no idea why. No terrible but would rather stay at casino anytime.

Was this review helpful? Yes 1
Colleyville, Texas
1 review
2 of 5 stars Reviewed June 17, 2013

We had reservations along with my parents for their anniversary celebration. My parents had arrived a day earlier and had to change rooms 3 times because of terrible musty/mold smell and still were not completely satisfied. They called to inform me of the situation and I tried to cancel our room but the staff was unaccommodating to that request and... More

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louisiana
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2013

went to the Travis Tritt concert 3/2/13-Hotel has great service; very clean; close to Cypress Bayou Casino; nice continental breakfast. close to other stores in the area; front desk..extremely friendly

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Winston2105, Manager at Treasure Bayou Hotel & Suites, responded to this review

Hello... We thank you for staying with us at our hotel. We take call comments and suggestions seriously and handle each one. We thank you and hope to see you again soon. Thanks, Mgt More

Baldwin
1 review
5 of 5 stars Reviewed February 19, 2013

Nice room with plenty of space. Everyone was helpful and friendly..The only problem I had was I wanted to sleep late, but there are no drapes on the windows, only blinds, which let in lots of daylight.

Review collected in partnership with Easytobook.com

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Winston2105, Manager at Treasure Bayou Hotel & Suites, responded to this review

Hello... We thank you for staying with us. We take all comments and suggestions very seriously and handle each one. We hope to see you again soon. Thanks, Mgt More

Seattle, Washington
1 review
2 of 5 stars Reviewed September 10, 2012

Based on other reviews we decided to head to Baldwin to the Treasure Bayou hotel. The staff was very welcoming and pleasant. Unfortunately, the rooms (we tried several) smelled of mold. The place looked great and appeared clean but with increased competition the rooms just may not be getting used enough and now they have a serious mold problem. We... More

Was this review helpful? Yes
Winston2105, Manager at Treasure Bayou Hotel & Suites, responded to this review

Hello... We thank you for staying with us. We take all suggestions and comments seriously. We have handled the issue you stated. We hope to see you again soon. Thanks, Mgt More

Baton Rouge, Louisiana
Top Contributor
85 reviews 85 reviews
39 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 23, 2012

We recently stayed at Treasure Bayou and I was pleasantly surprised. Sometimes, when you deal with a non-brand name hotel in a rural area, you really take a risk, but not here. The rooms were a good size and the beds comfortable and nice flat screen TVs. The bathrooms were up to date. There was a musty smell in the... More

Was this review helpful? Yes
kjb158, Manager at Treasure Bayou Hotel & Suites, responded to this review

Thank you for the excellent comments. We were happy to have you stay with us and hope to see you again. We work hard to surprise our guests with exceptional amenities, clean rooms, and comfortable rooms. More

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Additional Information about Treasure Bayou Hotel & Suites

Address: 200 Ralph Darden Parkway, Baldwin, LA 70514
Location: United States > Louisiana > Baldwin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Treasure Bayou Hotel & Suites 2.5*
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