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All 1 Baldwin hotels

Treasure Bayou Hotel & Suites

2.5 of 5 Hotel   |   200 Ralph Darden Parkway, Baldwin, LA 70514
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Treasure Bayou Hotel & Suites
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Ranked #1 of 1 Hotels in Baldwin
A recent review
3 of 5 stars reviewed 4 weeks ago
Laura C Branch, United States
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15 reviews from our community

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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Crowley, Louisiana
1 review
1 of 5 stars Reviewed 1 week ago

We checked into our room very excited for a night away, but we were disgusted when we actually saw the room! There was mold and mildew on every wall of the room and also on the back of the door and ceiling! The floor also felt damp. We asked to be moved to another room, but while waiting another guest... More

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Branch, United States
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The beds were very comfortable. The check in staff was very poliet. There was only two towels in the room and when we called for more the lady IN THE NEXT ROOM brought the towels because she had to go get towels after calling for some the night before and never got them. So they sent another patron with our... More

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METAIRIE
2 reviews
1 of 5 stars Reviewed September 14, 2014

The front desk staff did not even acknowledge me or greet me when I came in. They were so unprofessional, they had a very pregnant front desk clerk actually walking around barefoot! When I finally got checked in and was walking to my room I noticed how filthy the halls were. The walls were dirty, dirty carpets and trash on... More

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Travelers are raving about these Baldwin hotels

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 1, 2014 via mobile

Stayed there Labor Day weekend because everything else was booked. Towels, sheets, and blankets stained and dirty, ironing board broken and dirty floors. I left this hotel itching with bite marks over my face, neck, and arms. Told the front desk person and she was very helpful and concerned. Said she would have the bed checked for bugs and of... More

Was this review helpful? Yes 1
Austin, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2014

We have stayed many times at this hotel but NEVER AGAIN. We arrived late night and was ready to check in for the night. We paid for 2 nights in advance. We walked into a nightmare and that was only the beginning. The first room was not clean so we were moved to a second room. The second room was... More

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Keisha D, General Manager at Treasure Bayou Hotel & Suites, responded to this review

July 3, 2014 Dear Guest, Thank you for your review of our property. I am sorry that the rooms did not meet your standards, and regret that I was not available during this incident. We take all reviews and complaints very seriously as a team and appreciate your honest evaluations. We look forward to improving our faults on your next... More

Top Contributor
104 reviews 104 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed December 22, 2013

Room had strong smell of cleaners even after leaving the room and coming back hours later. The smell was so thick you could almost taste it. However, it didnt appear any cleaners had been used on the shower/tub spout and handle to turn shower on. It looked like a combination of hard water stains and not being cleaned for a... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 18, 2013 via mobile

No rooms available at the casino hotel. Stayed to casino night before and loved everything. This place was sufficient but had a strong odor in room. We were put in handicap room and have no idea why. No terrible but would rather stay at casino anytime.

Was this review helpful? Yes 1
Colleyville, Texas
1 review
2 of 5 stars Reviewed June 17, 2013

We had reservations along with my parents for their anniversary celebration. My parents had arrived a day earlier and had to change rooms 3 times because of terrible musty/mold smell and still were not completely satisfied. They called to inform me of the situation and I tried to cancel our room but the staff was unaccommodating to that request and... More

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louisiana
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2013

went to the Travis Tritt concert 3/2/13-Hotel has great service; very clean; close to Cypress Bayou Casino; nice continental breakfast. close to other stores in the area; front desk..extremely friendly

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Winston2105, Manager at Treasure Bayou Hotel & Suites, responded to this review

Hello... We thank you for staying with us at our hotel. We take call comments and suggestions seriously and handle each one. We thank you and hope to see you again soon. Thanks, Mgt More

Baldwin
1 review
5 of 5 stars Reviewed February 19, 2013

Nice room with plenty of space. Everyone was helpful and friendly..The only problem I had was I wanted to sleep late, but there are no drapes on the windows, only blinds, which let in lots of daylight.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Winston2105, Manager at Treasure Bayou Hotel & Suites, responded to this review

Hello... We thank you for staying with us. We take all comments and suggestions very seriously and handle each one. We hope to see you again soon. Thanks, Mgt More

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Additional Information about Treasure Bayou Hotel & Suites

Address: 200 Ralph Darden Parkway, Baldwin, LA 70514
Location: United States > Louisiana > Baldwin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Treasure Bayou Hotel & Suites 2.5*
Number of rooms: 48
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