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Quality Inn & Suites Winchester

2.0 of 5 960 Interstate Drive, Winchester, KY 40391
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Quality Inn & Suites Winchester
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Quality Inn & Suites Winchester
Quality Inn & Suites Winchester
Quality Inn & Suites Winchester
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43 reviews from our community

Traveler rating
    12
    13
    13
    4
    1
See reviews for
16
9
6
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quality Inn & Suites Winchester
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Troy, Missouri
Top Contributor
56 reviews 56 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 17, 2014

We stayed the night here on our way home from vacation. Very large rooms, VERY comfortable beds and clean. The staff was SUPER friendly and nice as well. Great location close to many things to do. Only caution, Mapquest had not updated directions when coming from 75N, so it will take you through some tiny towns to get there (although... More 

Was this review helpful? Yes
QIS_Winchester_GM, Manager at Quality Inn & Suites Winchester, responded to this review

We would like to thank you for providing us with feedback regarding your recent stay with us at Quality Inn & Suites in Winchester, KY. We are very pleased to see that you enjoyed your stay with us and we have passed the praises of your feedback to our staff on a job well done. We have encountered numerous guest... More 

Mason, Ohio
Top Contributor
85 reviews 85 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 7, 2014

The rooms are very clean and the staff is extremely nice. The indoor pool is nice. Convenient right off the expressway. Breakfast is added feature but just so so. Carpeting could be replaced but I wouldn't think many people stay longer than a day or two.

Was this review helpful? Yes
QIS_Winchester_GM, Manager at Quality Inn & Suites Winchester, responded to this review

We would like to thank you for your feedback while staying with us here at Quality Inn & Suites in Winchester, KY. We are happy to see that the staff were friendly and courteous to you and your family. We pride our selves in great guest services. We also see you enjoyed our indoor pool, we are pleased to see... More 

Dayton, Ohio
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

The staff here was extremely friendly and accomodating, and the room was extra large with a king size bed, but the good news ends there. The air conditioning did not work well, the bed was lumpy (for lack of a better description) and the water pressure in the shower left much to be desired. The room was very clean however.

Was this review helpful? Yes
QIS_Winchester_GM, Manager at Quality Inn & Suites Winchester, responded to this review

We would like to thank you for a feedback for your stay here at Quality Inn & Suites in Winchester, KY. We do apologize for the issues you encountered while staying here. We do apologize for the air conditioning not working properly, we have taken care of this and ensure the air is working now. We are sorry for the... More 

Hilton Head, South Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 13, 2014

The hotel is alright, it's not terrible and the service is alright but the location wasn't that great. The rooms are decent size but the carpet is a bit old and the bathrooms could use a little updating.

Was this review helpful? Yes
QIS_Winchester_GM, Manager at Quality Inn & Suites Winchester, responded to this review

We would like to thank you for taking the time to provide us with feedback on your stay here at Quality Inn & Suites in Winchester, KY. We do apologize for the appearance of our carpet and bathrooms. We will take your concerns seriously and do our best to get the carpets cleaned and bathrooms updated as quickly as possible.... More 

Virginia Beach, Virginia
Top Contributor
55 reviews 55 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 28, 2014 via mobile

We stayed here whilst travelling from Virginia to Chicago. It's location right next I -64 makes it an ideal stop over. The guy on reception when we arrived was friendly and helpful and even suggested somewhere to eat when we asked what was around. There was a small pool next to the lobby which the children enjoyed after a long... More 

Was this review helpful? Yes 2
QIS_Winchester_GM, General Manager at Quality Inn & Suites Winchester, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is great to hear that your kids enjoyed the pool. The guest with love that we have an indoor pool that kids can unwind throughout the year. It really adds... More 

custer, MI
Top Contributor
129 reviews 129 reviews
47 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 16, 2014

Nothing special about this hotel. Decent beds, decent prices, no frills. The staff was pretty good. The room was clean. So the bottom line is for the price I would give it a 3 1/2-nothing more, nothing less

Was this review helpful? Yes 4
QIS_Winchester_GM, Manager at Quality Inn & Suites Winchester, responded to this review

We would like to thank you for your feedback regarding your stay at Quality Inn & Suites in Winchester, KY. We are happy to see that overall your stay was pleasant and was good for your nights stay. We take all feedback seriously and use this feedback to help our staff and hotel exceed expectations for you and future guests.... More 

Freeport, Pennsylvania
Top Contributor
262 reviews 262 reviews
65 hotel reviews
204 helpful votes 204 helpful votes
3 of 5 stars Reviewed March 15, 2014

I stayed one night at this property on my way passing through from Pittsburgh to Nashville. It was an excellent value and the woman behind the desk was pleasant and attentive. The room was a little above average for what I expect from a Quality Inn, and the bed was excellent, clean and comfortable. This is the only reason I... More 

Was this review helpful? Yes 1
QIS_Winchester_GM, Front Office Manager at Quality Inn & Suites Winchester, responded to this review

I would like to thank you for choosing to stay with us here at Quality Inn & Suites in Winchester Ky. We appreciate all feedback as it allows our staff to constantly learn and improve guest services here at our hotel for your future visits and other guests. We do apologize for the breakfast bar not being of better quality.... More 

Fayetteville, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

My husband and I stayed here after a long day of driving. It's certainly not fancy, but everything was clean and comfortable. I'm a bit of a hotel snob, but this was perfect as a rest stop to catch a few hours sleep. The night staff was incredibly friendly. It's also a quick on/off the interstate. Would stay here again.

Was this review helpful? Yes 2
QIS_Winchester_GM, Front Office Manager at Quality Inn & Suites Winchester, responded to this review

We would like to thank you for staying with us during your travels. We are thankful that you took the time to complete this survey. We welcome all feedback and it is greatly appreciated and helps our staff to continue to provide excellent customer service to our guests in the future. We are very pleased to hear your bed and... More 

Centennial, Colorado
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2014

We arrived late for one night and had a very large king suite with sitting area. Room was very clean, bed was very good and the bedding was wonderful. The bathroom was roomy with a great shower. The sink was in the main room and had a very large counter to accomodate all the toiletries. The hotel appears to have... More 

Was this review helpful? Yes 1
QIS_Winchester_GM, Front Office Manager at Quality Inn & Suites Winchester, responded to this review

We want to thank you first and foremost for staying with us during your travels. We appreciate all feedback as it helps our staff to constantly strive to make our hotel welcoming to all guests. I are very pleased that you enjoyed your room and the quality of our beds and accomadations. We are very happy to have guest enjoy... More 

Norway
Top Contributor
59 reviews 59 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 18, 2013

Stayed here just the one night. Rooms large and airy, bed & bedding just fine. Airconditioning unit very noisy (best turned off). Breakfast was adequate. Swiming Pool beside the reception. There appeared to be good insulation between the rooms. Very quiet - good sleep. Helpful reception.

Was this review helpful? Yes 1
QIS_Winchester_GM, General Manager at Quality Inn & Suites Winchester, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We are so glad you enjoyed your stay and had a very quiet and restful sleep. It is our goal to make sure you leave our hotel feeling rested and satisfied.... More 

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Additional Information about Quality Inn & Suites Winchester

Address: 960 Interstate Drive, Winchester, KY 40391
Phone Number:
Location: United States > Kentucky > Winchester
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Winchester 2*
Number of rooms: 47
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Also Known As:
Quality Inn Winchester
Winchester Quality Inn

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