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All 6 Winchester hotels

Holiday Inn Express Winchester

2.5 of 5 Hotel   |   5250 Revillo Rd, I64 Exit 94, Winchester, KY 40391
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Ranked #5 of 6 hotels in Winchester
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49 people have reviewed this hotel

Traveler rating
    7
    8
    9
    13
    12
See reviews for
14
13
3
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Winchester, Kentucky
1 review
1 of 5 stars Reviewed November 12, 2013

Do not work for this company or stay at this hotel. They do not pay their bills. Sue the owner is cheap and does not pay for services that she has requested to be done. Find a different hotel. If they are too cheap to pay their bills, then they are too cheap to take care of their customers. Good... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear asa h, Thank you for choosing our hotel to stay with. I am deeply sorry you received services that was less than satisfactory. We are hospitality professionals and pride ourselves on delivering world class service. I have sent you a private message in effort to obtain more information about your stay. I look forward to hearing back from you... More

Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 14, 2013

Unfortunate to write a bad review but hopefully this will save a family from booking here. Now, let me start with the desk staff, they were fine and friendly, not the greatest hotel check in experience, but it's not less (or more) than I would have expected for a Holiday Inn Express. The best part of the stay was the... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear x96connelly, Thank you for your feedback. I appreciate the compliment regarding our desk staff friendly and great beds. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are... More

Senior Contributor
28 reviews 28 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 4, 2013 via mobile

Stayed here one night while on a big motorcycle ride with my husband. Very clean, friendly staff and comfortable rooms. The breakfast was good. I would recommend this hotel. I wish Holiday Inn would become a "biker friendly" chain like Best Western chain. Biker friendly means they offer towels and areas to clean up your bike. Other than that, I... More

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 2, 2013 via mobile

This holiday inn is really the worst I have ever been, dirty, old, even the sheets where blurred. The internet connection is bad, this is really a place to avoid. The only good thing is that the guys at the front desk are very kind

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear Canned_heatit, Thank you for your review of your stay at Holiday Inn Express Winchester, KY. We are sorry you did not find our hotel to your liking. All of our reviews are evaluated by management, and your review is no exception. Your feedback is very important to us as this assists us in continually improving the services and facilities... More

Louisiana
Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 18, 2013

We usually try to stay at Holiday Inn Express hotels due to their consistency. The front desk clerk was very nice when we checked in, but had what I think was her boyfriend hanging out in the lobby with her. This was a one night stopover during a family road trip vacation. The hotel is old and dirty and needs... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear GoWithNaney, Thank you for taking the time to express your thoughts and concerns. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. I am sorry you did not find our hotel to your liking. Our hotel is very proud of its... More

South Barrington, Illinois
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 15, 2013

I love the HIE brand and try to stay with them as often as I can. We were very tired from a long day of travelling from Myrtle Beach to Chicago and decided to stay at this HIE. 1st the positives- The Staff is amazing. Whitney checked us in and gave us water and a bag of treats for each... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear rebeccarose76, Thank you for being a IHG Rewards Club member and for leaving us a feedback. I appreciate your compliment on our hotel staff. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell short of our goal in a few... More

Iowa City
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed July 14, 2013

I stayed here while on a trip overnight. The staff at the front desk was very helpful and friendly. The rooms were nice and clean. The bed was very comfortable and the water was excellent (both in pressure and temperature). The pool was great, although the pool area was very hot. I would definitely stay here again.

Was this review helpful? Yes
Raleigh, North Carolina
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 2, 2013

I stayed at this hotel several years ago and remember it being a decent place to stop during cross country travel (mainly due to the timing of when to stop driving for the day). Clearly a few years later the hotel is getting run down. As others have said it's probably not up to the standards of most Holiday Inn... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear cdb81, Thank you for posting a review of our property. Please allow me to apologize for the issues you had with your room accommodations and any inconvenience the condition of our hotel may have caused you. I want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. For... More

USA
Top Contributor
52 reviews 52 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 8, 2012 via mobile

Everything about this hotel was disappointing. Poor construction, sloppy renovation, horrible smell, dirty, and just plain not worth the money (even though it is cheaper than staying in Lexington). Don't try to save a few dollars by staying here, you'll regret it.

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear Sandseekers, Thank you for submitting your review of our hotel. I certainly appreciate you taking the time to bring this matter to our attention. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. For that reason, your comments are troubling... More

Chicago, IL
Top Contributor
50 reviews 50 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed September 24, 2012

To start with the positives, the staff was very friendly and courteous, and overall the rooms and hotel were clean. However, that's where the positives end. Overall maintenance of this hotel is poor. The air conditioning unit in our room leaked water. The carpeting was damp and the room smelled musty, leaving both me any my wife with headaches in... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear donnyshawn, Thank you for writing a review about your recent stay with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I appreciate your kind words about our hotel, clean rooms and our friendly and courteous front desk staff. Our staff members... More

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Additional Information about Holiday Inn Express Winchester

Also Known As:
Holiday Inn Express Winchester Hotel Winchester
Holiday Inn Express Winchester Hotel
Holiday Inn Winchester
Address: 5250 Revillo Rd, I64 Exit 94, Winchester, KY 40391
Phone Number:
Location: United States > Kentucky > Winchester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Winchester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Winchester 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Winchester is located in the Bluegrass Region of the Commonwealth, in a great position for everything the Greater Lexington Area has to offer. We are minutes from Bluegrass Airport, University of Kentucky, Keeneland Race Track, Kentucky Horse Park, Deer Run Stables, Lexmark International, Toyota, Shaker Village, and the Bluegrass Heritage Museum. Our hotel is a 58 room facility located off I-64. Restaurants are located within one mile of the hotel. Our hotel has 58 rooms, interior corridor with elevator. Indoor heated pool, fitness center, complimentary hot breakfast buffet. ... more   less 
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