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All 6 Winchester hotels

Holiday Inn Express Winchester

2.5 of 5 Hotel   |   5250 Revillo Rd, I64 Exit 94, Winchester, KY 40391
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Ranked #5 of 6 hotels in Winchester
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57 people have reviewed this hotel

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Traveler rating
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    13
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14
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12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Hershey, PA
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am a Priority Club member and regularly stay at Holiday Inn Hotels. Unfortunately, this HI Express in Winchester, KY did not meet the quality I have come to expect from IHG hotels. The person who greeted me was unenthusiastic. Overall, the hotel has a tired look. There was an AC unit in the hall dripping water, the exterior doors... More

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Harrisburg, PA
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No decorations anywhere in motel. No pictures on walls, no light at table to do work, old furniture. Room was clean, good bed and television. Breakfast was sufficient. Ice machine missing on second floor. First floor ice machine out of order. Had to go to third floor. Not what you expect from a Holiday Inn Express--makes you question ownership.

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Kansas City area
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am an IHG Platinum member. - very unfriendly attitude by the front desk staff - no TV guide in the room or at front desk - AC above back door was dripping condensate all over anyone entering as well as the electronic door lock. - I was offered water, snack or extra points - construction seems very poor: curtains... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear pebureman, Thank you for taking the time to provide feedback on your stay. It is unfortunate to see you did not fully enjoy your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff... More

Glassboro, New Jersey
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 27, 2014

After a few glitches checking-in, (room not ready, wrong room), the person at the front desk went out of her way to make me feel welcome. It wasn't a 4 Star hotel by any means but the room, pool, and breakfast area were kept very clean. I would definitely stay again if in the area.

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Owensboro, Kentucky
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 25, 2014

This hotel is in a strange location and not obvious how to get to it. Upon arrival I found my room to be is disrepair. The closet door was missing the know all together. The hook part of that latch on the interior of the entrance door had been ripped out of the door and patched with what looked to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear Scott G, Thank you for writing a review about your stay. It appears that the room accommodation and the location of our hotel did not live up to your expectations. Please accept our apologies for any shortcomings you may have experienced. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the... More

Hilton Head, South Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 13, 2014

The hotel is not the greatest, but most of that is because they're going through a renovation but the staff is extremely nice. The Front Desk Manager- Derek went above and beyond and ensured that I had enjoyed my weekend.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear Donetheworld, Thank you for sharing your experience with us. I am very glad to know that you enjoyed your recent stay and that you found our hotel staff helpful and accommodating. Please accept our apology for any inconvenience that you may have experienced due to ongoing renovations. These changes are also for us to give you the best hotel... More

Columbia, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 8, 2014

This pretty much describes my impression of this hotel! The room smelled like cigars and there were bugs everywhere. The owner obviously isn't concerned with her customer's opinion of her hotel. It's easier to ignore the bills for services to run the hotel properly than to pay them. Why spend money on bills, right Sue? Make the money while you... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear tom l, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I am very sorry we were not able to exceed or at least be at par with your expectation. Your feedback is very important to us as this continually helps us improve the facilities and guest services... More

Chicago
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 29, 2014

Nice people, good breakfast. One scary thing to notice, mattresses that are either covered in plastic or have a vynal covered mattress pad. This one had the pad. Vynal doesn't breathe. I understand why hotels do this but I choose to avoid these places. Another curious red flag, the hot water was turned off in the bathroom sink...no doubt to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear TimEbert, Thank you for taking the time to review our property. I appreciate your compliments about our hotel staff and breakfast option. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am sorry to hear that there were certain aspects of your visit that... More

Winchester, Kentucky
1 review
1 of 5 stars Reviewed November 12, 2013

Do not work for this company or stay at this hotel. They do not pay their bills. Sue the owner is cheap and does not pay for services that she has requested to be done. Find a different hotel. If they are too cheap to pay their bills, then they are too cheap to take care of their customers. Good... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear asa h, Thank you for choosing our hotel to stay with. I am deeply sorry you received services that was less than satisfactory. We are hospitality professionals and pride ourselves on delivering world class service. I have sent you a private message in effort to obtain more information about your stay. I look forward to hearing back from you... More

Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 14, 2013

Unfortunate to write a bad review but hopefully this will save a family from booking here. Now, let me start with the desk staff, they were fine and friendly, not the greatest hotel check in experience, but it's not less (or more) than I would have expected for a Holiday Inn Express. The best part of the stay was the... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester, responded to this review

Dear x96connelly, Thank you for your feedback. I appreciate the compliment regarding our desk staff friendly and great beds. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are... More

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Additional Information about Holiday Inn Express Winchester

Address: 5250 Revillo Rd, I64 Exit 94, Winchester, KY 40391
Phone Number:
Location: United States > Kentucky > Winchester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Winchester 2.5*
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Also Known As:
Holiday Inn Express Winchester Hotel Winchester
Holiday Inn Winchester

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Winchester is located in the Bluegrass Region of the Commonwealth, in a great position for everything the Greater Lexington Area has to offer. We are minutes from Bluegrass Airport, University of Kentucky, Keeneland Race Track, Kentucky Horse Park, Deer Run Stables, Lexmark International, Toyota, Shaker Village, and the Bluegrass Heritage Museum. Our hotel is a 58 room facility located off I-64. Restaurants are located within one mile of the hotel. Our hotel has 58 rooms, interior corridor with elevator. Indoor heated pool, fitness center, complimentary hot breakfast buffet. ... more   less 
Number of rooms
50

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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