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Comfort Inn

2.0 of 5
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82 Jolin Drive, Somerset, KY 42503
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Comfort Inn
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Ranked #7 of 10 Hotels in Somerset
A recent review
5 of 5 stars Reviewed June 9, 2015
peewee3838 murray,ky
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41 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leoma, Tennessee, United States
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have been staying at Choice hotels for over 5 years now and have never had a bad experience. So I will state that I isolate this to the one hotel in Somerset, KY. I made reservations through Choice's website over two months ago for my stay this weekend. I reserved a non smoking room. I check in on Friday,... More 

Was this review helpful? Yes
ManagerKy023, Manager at Comfort Inn, responded to this review

Hi Amy, I apologize for the problems that you experienced at our hotel. I know why there was a mix up with your room situation and apologize for both the property and Choice Hotels. Around the time of your reservation, our parent company Choice Hotels were transferring their web site and had a couple of issues. One of those issues... More 

Pikeville
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Booked this stay at the Comfort Inn as a result of reading other reviews here. I have used Choice properties for many years though as of recent I feel it is a hit and miss situation as to the condition of each hotel. In the case of this property I have to disagree with those that offered recent positive reviews.... More 

Was this review helpful? Yes
ManagerKy023, Manager at Comfort Inn, responded to this review

Thank you for reviewing your stay with us. Without further information about which room you were in, it will be difficult to determine which room you had issues with. I was there the morning of the car show checkouts and wish you would have aired your grievances with me so that any issues you may have had could be fixed... More 

murray,ky
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 9, 2015

great place to stay rooms a little on small size but very clean the breakfast is one of the best free ones ever had .. bacon sausage eggs biscuit gravy and waffles we will stay there again next time in town

Was this review helpful? Yes
ManagerKy023, Manager at Comfort Inn, responded to this review

Thank you for staying with us, we are so happy that you enjoyed your stay. We are elated to have bacon back on our breakfast menu. Our guests spoke and we listened to improve our service to our guests. We hope to see you again soon. More 

Rock Spring, Georgia
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 28, 2015

My wife and I spent one night at this hotel,it was very clean and quite and the front desk staff was very nice.Breakfast food was good and many choice's.Would stay here again.Hotel was close to several eating place's,and close to Lake Cumberland.

Was this review helpful? Yes
ManagerKy023, Manager at Comfort Inn, responded to this review

Thank you for reviewing your stay with us. It was a pleasure to accommodate you. We are glad that you enjoyed our wonderful breakfast. With so much to choose from it is easy to stay with us and eat a different breakfast every day of the week!!!! We hope you come back soon. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 20, 2015 via mobile

For the money, best hotel in Somerset, Ky. Clean, quite and polite staff. I Have traveled to this area for business every week for 2 years. Stayed at most hotels, use to favor Hampton Inn, but they seemed not to appreciate their customers anymore, and Comfort Inn made me feel very comfortable. Keep up the good work. Will be staying... More 

Was this review helpful? Yes
ManagerKy023, Manager at Comfort Inn, responded to this review

Wow, what a wonderful review of our hotel and we appreciate the recognition of our efforts to make every guest feel like family when staying with us. We are proud of the fact that you choose to stay with us and we look forward to seeing you again and again. More 

Lynnville, Tennessee
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 9, 2015

I am always looking for a good, quiet and comfortable hotel when I am travelling on business. I found a good one today. The rates were very reasonable too! The lady in reception recommended the Texas Roadhouse to eat at. I should have taken her advice. don't go to Ruby Tuesdays.

Was this review helpful? Yes
ManagerKy023, Manager at Comfort Inn, responded to this review

Thank you for reviewing your stay with us. Our staff are exceptional and our biggest asset. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 14, 2015

My family stayed from December 30th until Janurary 1st and have to say one of the best hotels we have ever stayed in !! The staff treated us like family and the rooms were so nice ! The beds were the most comfortable ! 5 stars !!!

Was this review helpful? Yes 2
ManagerKy023, Manager at Comfort Inn, responded to this review

We are elated that you enjoyed your stay with us. Thank you for staying with us and we hope to see you again. More 

Bowling Green, Kentucky
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 30, 2014 via mobile

The price you cannot beat and like others it's clean and actually quiet. It's in a good location close to Cumberland Falls. Good place to stay if you have to but that's just it, you don't have to. My room had stains in the carpet, bathroom wall was melting and lighting was horrible. If I was here all week for... More 

Was this review helpful? Yes 1
ManagerKy023, Manager at Comfort Inn, responded to this review

Thank you for your review Thomas, but I find the review concerning because all of our rooms have lamps on the desks or above and ample lighting in the ceiling. We have ordered power outlets for all of our rooms that will also have charging stations for your cell phones or other devices that use USB chargers. More 

Kentucky
Level Contributor
93 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed May 28, 2014

Stayed here in march2014. Older looking, but clean. Cost effective , compared to the other hotels right next door. Breakfast was average, but it is convenient to mall and movie theatre. Front desk person was extremely helpful and very kind.

Was this review helpful? Yes 2
ManagerKy023, Manager at Comfort Inn, responded to this review

Thank you for your review of our hotel. We consider ourselves as having the most friendly staff that you could ever come across at a hotel and we hope that we make you feel like you are at home when you stay with us. We are also constantly re-modelling and improving our rooms with many plans underway to improve guest... More 

Morehead, Kentucky
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

I was really pleased. Great by a friendly desk manager that had me checked in less than 5 minutes and was able to give me directions to a bank ATM. The following morning the desk and hospitality staff were very cordial. The food was better than what was available at the Center for Rural Development for breakfast. Thank you.

Was this review helpful? Yes 2
ManagerKy023, Manager at Comfort Inn, responded to this review

We are very pleased that you enjoyed your stay with us. Thank you for mentioning our excellent breakfast. We do all that we can to make our guests stays as comfortable and as easy as possible. More 

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