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All 10 Somerset hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   240 North Highway 27, Somerset, KY 42503 (Formerly Holiday Inn Express)
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Ranked #7 of 10 hotels in Somerset
A recent review
5 of 5 stars Reviewed July 16, 2014
Jimmy H Garland, Texas
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40 people have reviewed this hotel

Traveler rating
    18
    12
    5
    1
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Garland, Texas
Top Contributor
227 reviews 227 reviews
122 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 16, 2014

WOW!! Brandon was Great!! He checked me in and gave a me a very nice room!! Very helpful also! Very impressed with this Hotel and the Rate was Fair! The best in Somerset I think!Hot Breakfast and comfortable rooms! Better than you might think! I stayed for 7 days! Best accomodations in a long time at a Quality Inn!

Was this review helpful? Yes
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to post your review. We are so pleased that you enjoyed your stay at the Quality Inn & Suites. Our goal is to make this your home away from home. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

We had the most wonderful service from Donna at the check in counter! She was funny and did every single thing she could to make sure our family and the family beside us were 110% satisfied. Can't say enough about her amazing personality. All of the staff was friendly- from wanting to play with our dog to kindly saying good... More

Was this review helpful? Yes 1
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for leaving a review. We have shared your kind words with Donna and the rest of my staff. We hope to see you back again real soon :-) More

Pawnee
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 11, 2014

We stayed here for 1 night on our way home from vacation. The hotel is pet friendly and we were able to keep our dog in the room with us. (We kept here in her crate.) The room was reasonably priced and we got a AAA discount. When we got to our room we had a bit of trouble with... More

Was this review helpful? Yes 1
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for your review and for the wonderful comments concerning my staff and the hotel in general. I will be sure to let my staff know that their hard work and the pride they take in the Quality Inn & Suites has paid off. More

Bowling Green, Kentucky
Contributor
18 reviews 18 reviews
9 hotel reviews
5 of 5 stars Reviewed June 4, 2014

The whole staff is very nice. The room it's self was nice and large, the bedding was clean and comfortable. The only down side was no scrambled eggs to go with the gravy and biscuits. The food was good. I will stay here again. I would recommend to have the refrigerator cabinet moved as it sits in between the desk... More

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Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your review! We appreciate you staying with us and look forward to serving you again in the future More

Reviewer
3 reviews 3 reviews
3 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 17, 2014

This place was very nice, I got a king size bed witch was very nice and comfy. The room it's self was nice and large, very spacious cause I have a toddler who likes to run and play. The only complaint is the breakfast area is very small and cramped I kept running into stuff and other people but the... More

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Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking your time to review the Quality Inn & Suites of somerset KY. It makes us feel great that we were able to provide you with accommodations that helped you enjoy your stay in somerset. Please keep us in mind for any of your future hospitality needs. Regards, Brandon Flynn General Manager More

Knoxville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2014

We stayed one night Feb 8, 2014 We had a king suite and our daughter had a regular king room. Both rooms were very clean, spacious with nice furniture and comfortable beds. The hotel was priced very reasonably, it was clean, had air freshners in the hallway with a really nice fragrance, staff was excellent with great personalities, continental breakfast... More

Was this review helpful? Yes 1
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for your review. When traveling with a family, Quality is of the utmost importance, and I feel that we provide everything that a family would need. It is comments like yours that assures me that we are succeeding in that area, and meeting our goal of becoming "Impression Makers" to our guests. I do hope that... More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed February 2, 2014

From the front desk staff to the housekeeping staff. Courteous and very pleasant. Clean room and a very affordable rate. Night Manager actually went and check on our room before giving us the keys to make sure it was clean and ready for us. The bed was one of the most comfortable I have ever had at a hotel. The... More

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Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete your online survey regarding your recent stay at our hotel. Your feedback is always very important to us and we are very happy you had a great stay. We can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.... More

Hazard, Kentucky
2 reviews
4 of 5 stars Reviewed October 16, 2013 via mobile

This hotel was very good room was clean although beds were sort of on the small side I was comfortable .. Service was ok we had a fast check in and check out was there only one night and was a basic room and got a good nights sleep

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Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete the tripadvisor survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Pendleton, Oregon
Top Contributor
52 reviews 52 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 21, 2013

For the last 3 weeks, I have been traveling through Tennessee, Ohio, and Kentucky, and this motel has been the best. Everyone working here has been friendly and helpful. The room was clean and comfortable. Breakfast was average, and there were several options. Internet worked consistently, but it was not the highest speed that I have used; at least it... More

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Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for the positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. More

Huntsville, Alabama
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 3, 2013

I stayed here over the 2013 Labor Day weekend. The room itself was OK. The carpet had some stains in it that made me a little uneasy about walking in my bare feet, but the beds were comfortable and the A/C worked very well. I was a bit apprehensive about being next to a railroad track, but the train blew... More

Was this review helpful? Yes
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to write your review. We work very hard to make sure everybody that stays with us has a clean comfortable room at a great price. We hope to see you back again real soon. More

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Additional Information about Quality Inn & Suites

Address: 240 North Highway 27, Somerset, KY 42503 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > Kentucky > Somerset
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Quality Hotel Somerset
Quality Inn And Suites
Quality Inn Somerset
Holiday Inn Somerset
Somerset Holiday Inn

17 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
57

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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