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All 10 Somerset hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   240 North Highway 27, Somerset, KY 42503 (Formerly Holiday Inn Express)
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Quality Inn & Suites
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Ranked #7 of 10 hotels in Somerset
A recent review
4 of 5 stars reviewed 4 weeks ago
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36 people have reviewed this hotel

Traveler rating
    15
    12
    4
    1
    4
See reviews for
10
9
7
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This place was very nice, I got a king size bed witch was very nice and comfy. The room it's self was nice and large, very spacious cause I have a toddler who likes to run and play. The only complaint is the breakfast area is very small and cramped I kept running into stuff and other people but the... More

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Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking your time to review the Quality Inn & Suites of somerset KY. It makes us feel great that we were able to provide you with accommodations that helped you enjoy your stay in somerset. Please keep us in mind for any of your future hospitality needs. Regards, Brandon Flynn General Manager More

Knoxville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2014

We stayed one night Feb 8, 2014 We had a king suite and our daughter had a regular king room. Both rooms were very clean, spacious with nice furniture and comfortable beds. The hotel was priced very reasonably, it was clean, had air freshners in the hallway with a really nice fragrance, staff was excellent with great personalities, continental breakfast... More

Was this review helpful? Yes 1
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for your review. When traveling with a family, Quality is of the utmost importance, and I feel that we provide everything that a family would need. It is comments like yours that assures me that we are succeeding in that area, and meeting our goal of becoming "Impression Makers" to our guests. I do hope that... More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed February 2, 2014

From the front desk staff to the housekeeping staff. Courteous and very pleasant. Clean room and a very affordable rate. Night Manager actually went and check on our room before giving us the keys to make sure it was clean and ready for us. The bed was one of the most comfortable I have ever had at a hotel. The... More

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Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete your online survey regarding your recent stay at our hotel. Your feedback is always very important to us and we are very happy you had a great stay. We can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.... More

Hazard, Kentucky
2 reviews
4 of 5 stars Reviewed October 16, 2013 via mobile

This hotel was very good room was clean although beds were sort of on the small side I was comfortable .. Service was ok we had a fast check in and check out was there only one night and was a basic room and got a good nights sleep

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Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete the tripadvisor survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Springfield, OR
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 21, 2013

For the last 3 weeks, I have been traveling through Tennessee, Ohio, and Kentucky, and this motel has been the best. Everyone working here has been friendly and helpful. The room was clean and comfortable. Breakfast was average, and there were several options. Internet worked consistently, but it was not the highest speed that I have used; at least it... More

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Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for the positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. More

Huntsville, Alabama
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 3, 2013

I stayed here over the 2013 Labor Day weekend. The room itself was OK. The carpet had some stains in it that made me a little uneasy about walking in my bare feet, but the beds were comfortable and the A/C worked very well. I was a bit apprehensive about being next to a railroad track, but the train blew... More

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Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to write your review. We work very hard to make sure everybody that stays with us has a clean comfortable room at a great price. We hope to see you back again real soon. More

New Palestine, Indiana
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

Due to unforeseen circumstances we ended up in this hotel. And were we surprised. The room was spacious. The bed to very comfortable. Everything was clean and in good working order. I didn't feel like I had to wear shoes on the carpeting. The only complaint I have is the pillow thing, that I have with most hotels in this... More

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Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for your kind words. It was a pleasure having you stay with us and we cant wait to have you back. More

Glasgow, Kentucky
1 review
5 of 5 stars Reviewed September 1, 2013

Great place to stay at a great price. Hotel was very clean and staff were really nice and helpful. We had a really good sleep and the stay was relaxing. The free breakfast was good and hot. Very easy to find off of parkway and close to lots of shopping centers. I would love to stay here again.

Was this review helpful? Yes
Brandon F, General Manager at Quality Inn & Suites, responded to this review

So happy you had a great time in somerset and would like to thank you for taking the time to complete the survey regarding your recent stay at our hotel. We hope to see you again soon. More

London, Kentucky, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 27, 2013

I stay here everytime I come to somerset. The Staffs great the rooms clean. I always get a King bed with a hot tub. The rooms spacious. I love the breakfast there are a lot of choices, waffles, bagels yogurt fruit and biscuit and gravy . The pool at this hotel was the best I've seen its nice and spacious.... More

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Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for your continued loyalty to the Quality Inn & Suites of Somerset. Our staff appreciates and enjoys every visitor we have and strive to make your stay a memorable one. Thank you for taking the time to voice your appreciation for our staff and your stay, We would love to see you back again soon, so please call... More

Orlando, Florida
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 29, 2013

We arrived after 7:00 PM and got the last room. It was a room in which smoking was permitted and Jennifer encouraged my husband to go have a look [he had requested a non-smoking room]. While the smoke odor was not overwhelming it was there. Because we were tired and hungry we agreed to take the room. Jennifer gave my... More

Was this review helpful? Yes 1

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Inn And Suites
Quality Hotel Somerset
Quality Hotel
Quality Inn Somerset
Holiday Inn Somerset
Somerset Holiday Inn
Address: 240 North Highway 27, Somerset, KY 42503 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > Kentucky > Somerset
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 hotels in Somerset
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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