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All 10 Somerset hotels

Red Roof Inn Somerset

2.0 of 5 Hotel   |   1201 S Hwy 27, Somerset, KY 42501 (Formerly Landmark Inn)
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Red Roof Inn Somerset
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Ranked #6 of 10 Hotels in Somerset
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed November 19, 2014
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79 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed November 19, 2014

Red Roof Inn was an enlightening experience. My better half booked the reservation, so I wasn't too aware of what came with our room before arrival. Fortunately, after contacting their desk, we found the motel next to light 10. The desk clerk was very kind. We spoke for a moment, and I was happy to hear they collect payment upon... More 

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Norfolk, Virginia
1 review
5 of 5 stars Reviewed November 14, 2014

I enjoyed my stay at this hotel, the staff were very friendly and when I had a problem with something I called the front desk to speak with the assitant manager Trina and she fixed my issue. Very friendly staff and courteous, only wish they had a better breakfast but overall was a very pleasant stay for my buisness trip.... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 7, 2014

stayed there 4 times in about 10 years. never an issue before last weekend in October (2014). outdoor lights hanging from the wires. trash piling up in the stairwell. worst of all was cousin returned our call through front desk and we didn't get the message. friend of family died in the hospital while we sat in our room waiting... More 

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Somerset702, General Manager at Red Roof Inn Somerset, responded to this review

Thank you for your repeat business and as you know this hotel has been renovated and I’m very surprised to read that on your recent stay you experienced issues unlike the positive stays you’ve had before. Upon my immediate investigation, inspecting the property and talking to my staff, I’m unable to determine when, where and how these issues occurred. Call... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2014

We stay here every time we are in town. The lobby is clean and the staff is outstanding. The rooms are clean and larger then most rooms at other hotels. The beds are all newer and very comfy. They have juice and muffins and fruit for breakfast along with coffee. The location is close to all somerset has to offer.... More 

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Somerset702, General Manager at Red Roof Inn Somerset, responded to this review

Thank you for taking the time to review the hotel. We are constantly working to improve and great reviews tell us that we are on the correct path. We look forward to seeing you again on your next trip to Somerset. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 18, 2014 via mobile

I visited this place and when we pulled up cops where circling the hotel...decided to stay since all hotels was booked. Get my room and look it over, seemed clean but then I find the toilet full of stagnant urine!!!! I was so upset! I had to clean the toilet before using it! The t.v. was broken, the phone wasn't... More 

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Somerset702, Manager at Red Roof Inn Somerset, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Top Contributor
102 reviews 102 reviews
40 hotel reviews
95 helpful votes 95 helpful votes
2 of 5 stars Reviewed September 19, 2014

We stayed in a Red Roof Inn in New Mexico a couple of years ago which was great so thought nothing of booking in this one. However the only thing they shared was the name and roof colour. Whilst I accept that the rates here were low I didn't expect our room to be so badly in need of renovation... More 

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Somerset702, Front Office Manager at Red Roof Inn Somerset, responded to this review

Thank you for your recent review of our property. Knowing that we have a high recommendation on TripAdvisor, this review was very disappointing to see and were truly sorry to hear that your experience was not at the level of quality and service that we provide. That said please contact me at your earliest convenience. My phone number is 606-678-8115.... More 

Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed September 8, 2014

We spent the weekend visiting family and stayed at the Red Roof for three nights. Bed was very comfortable and room was clean and quiet. Breakfast was simple, but enough for our purposes. It was perfect for our purpose of a clean, comfortable place to sleep while we were in town.

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Fairbanks, Alaska
Top Contributor
54 reviews 54 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 13, 2014

This is much overdue, but I stayed here March 2013 for about a week. I live in Alaska and my grandma has just passed away, which the staff didn't know. They were so kind to me, though and helped me with everything I needed. One morning I thought breakfast went later than it did but they still gave me some... More 

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Somerset, Kentucky
4 reviews 4 reviews
4 of 5 stars Reviewed July 25, 2014

The hotel is always clean and fully stocked. I like that pets are free and you can not hear the neighbors! The breakfast is good also, It includes fresh fruit, juice, decaf coffee and oatmeal. No sugar options are also available. It is located in the center of Somerset so anything you want to do is close by. The staff... More 

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Senior Contributor
48 reviews 48 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 24, 2014 via mobile

We were very pleasantly surprised. Our room was clean . Staff was helpful and friendly. The price was excellent. We both had a great night`s sleep ~ the beds were comfortable and the room was spacious. The room had a microwave, refrigerator. They offer an outside pool and free breakfast. If you told us my other reviews we usually stay... More 

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Additional Information about Red Roof Inn Somerset

Address: 1201 S Hwy 27, Somerset, KY 42501 (Formerly Landmark Inn)
Location: United States > Kentucky > Somerset
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Somerset 2*
Number of rooms: 70
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Hotel Style:
#4 Business Hotel in Somerset

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