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Red Roof Inn Somerset

Certificate of Excellence
1201 South Highway 27, Somerset, KY 42501 (Formerly Landmark Inn)
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Red Roof Inn Somerset
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Red Roof Inn Somerset
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85 reviews from our community

Traveler rating
    45
    25
    6
    5
    4
See reviews for
17
21
6
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (23)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (17)
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Tennessee
2 reviews
2 of 5 stars Reviewed 1 week ago

Stayed at Red Roof Inn Somerset, KY two nights April 10-11, 2015 and I will list the problems. They definitely need to clean up their act. Probably won't stay here again and I always use Red Roof Inns when I can. 1. When I checked in the first room they gave me didn't have a toilet seat on the toilet.... More 

Was this review helpful? Yes
Somerset702, General Manager at Red Roof Inn Somerset, responded to this review

Thank you for taking the time to review our hotel. My sincere apologies for the inconvenience of having to switch rooms and being placed into rooms that needed maintenance.we have begun improving the issues at hand and are also going over policy and procedures with all employees. I appreciate the comments as we are always looking for ways to improve... More 

Glasgow, Kentucky
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel staff were extremely friendly and the hotel was very clean. But, this hotel has several issues that need to be addressed. 1) The door to the room that I stayed in (room 212) needed the latch worked on. It was very loose and you had to double check to make sure that it latched behind you. 2) There... More 

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Somerset702, Manager at Red Roof Inn Somerset, responded to this review

I deeply apologize for the situations that you experienced during your stay with us. We began resolving the issues at hand . The issue with the internet has been resolved along with the outlet in the wall. we are continuing to resolve all issues. Thank you for your feed back! We hope to see you again. Red Roof Inn Viren... More 

Owingsville, Kentucky
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 17, 2015

Checked into the hotel on 03/13/2015 for a two night stay. The clerk at the front desk was wonderful. She was a very nice lady with a great personality. She went out of her way to help. She asked me if I need the room to be cleaned on Saturday and if I would need clean towels. Most other hotels... More 

Was this review helpful? Yes 1
Somerset702, General Manager at Red Roof Inn Somerset, responded to this review

Thank you very much for taking the time to post your wonderful comments about our hotel. We are happy to know that you were completely satisfied with the service provided. Thank you for making us your hotel of choice, and we look forward to seeing you soon. Thank You Viren Patel More 

Charleston, SC
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2015

This hotel was recommended to me as being very clean and affordable. I was not disappointed. The staff was just great. Everybody was very helpful to my girlfriend when she lost our car keys... lol! The rooms were recently renovated and very clean. We are thinking of taking a longer route on our way back just to stay here again.... More 

Was this review helpful? Yes 1
Somerset702, Owner at Red Roof Inn Somerset, responded to this review

Thank you very much for taking the time to post your wonderful comments about our hotel. Thank you for making us your hotel of choice, and we look forward to seeing you soon. Thank you Viren Patel More 

Florida
1 review
5 of 5 stars Reviewed February 11, 2015

The staff there was very helpful, the maintenace man help me unload my suv and carry my stuff inside to my room, He was so friendly and helpful as well, The room i stayed in was very nice and very was affordable, Wifi worked good and fast, I would highly recommend this hotel in somerset, I will be back to... More 

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Lake Norman, North Carolina
Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 4, 2015

well you hear the ole addage "you get what you pay for"...the red roof inn in Somerset is clean, quiet and affordable. this was my second stay in 6 months and I believe I got neighboring rooms. My first stay I brought my 3 teenagers and they swam in the pool. But this trip I was by myself. Still, quiet,... More 

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RedRoof168, Manager at Red Roof Inn Somerset, responded to this review

Thank You for staying at the Red Roof Inn in Somerset. We Enjoy hearing positive feedback from our guest. We hope to see you soon on your next trip back into Somerset. More 

1 review
5 of 5 stars Reviewed November 19, 2014

Red Roof Inn was an enlightening experience. My better half booked the reservation, so I wasn't too aware of what came with our room before arrival. Fortunately, after contacting their desk, we found the motel next to light 10. The desk clerk was very kind. We spoke for a moment, and I was happy to hear they collect payment upon... More 

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Norfolk, Virginia
1 review
5 of 5 stars Reviewed November 14, 2014

I enjoyed my stay at this hotel, the staff were very friendly and when I had a problem with something I called the front desk to speak with the assitant manager Trina and she fixed my issue. Very friendly staff and courteous, only wish they had a better breakfast but overall was a very pleasant stay for my buisness trip.... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 7, 2014

stayed there 4 times in about 10 years. never an issue before last weekend in October (2014). outdoor lights hanging from the wires. trash piling up in the stairwell. worst of all was cousin returned our call through front desk and we didn't get the message. friend of family died in the hospital while we sat in our room waiting... More 

Was this review helpful? Yes 1
Somerset702, General Manager at Red Roof Inn Somerset, responded to this review

Thank you for your repeat business and as you know this hotel has been renovated and I’m very surprised to read that on your recent stay you experienced issues unlike the positive stays you’ve had before. Upon my immediate investigation, inspecting the property and talking to my staff, I’m unable to determine when, where and how these issues occurred. Call... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

We stay here every time we are in town. The lobby is clean and the staff is outstanding. The rooms are clean and larger then most rooms at other hotels. The beds are all newer and very comfy. They have juice and muffins and fruit for breakfast along with coffee. The location is close to all somerset has to offer.... More 

Was this review helpful? Yes
Somerset702, General Manager at Red Roof Inn Somerset, responded to this review

Thank you for taking the time to review the hotel. We are constantly working to improve and great reviews tell us that we are on the correct path. We look forward to seeing you again on your next trip to Somerset. More 

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