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BEST WESTERN Mid-Town Inn & Suites

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103 Jefferson Drive, Somerset, KY 42501
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BEST WESTERN Mid-Town Inn & Suites
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121 Reviews from our TripAdvisor Community

Traveler rating
    76
    30
    7
    7
    1
See reviews for
40
24
2
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • All months
    (121)
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    (31)
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Munfordville, Kentucky
Top Contributor
73 reviews 73 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We selected this hotel because it was listed as the number 1 place to stay in Somerset on TripAdvisor and they were right. The hotel was very clean and well taken care of. The hallways and public areas all smelled very clean. Josh greeted us upon our arrival and he was very courteous and helpful. He got us checked in... More 

Was this review helpful? Yes
Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review

Michelle, I am absolutely in awe by the review you have wrote. I have shared your response with each member of our staff to assure that they know their hard work is appreciated and paying off. We are striving to be and remain the best of the best and it seems like we are well on our way! We know... More 

Cincinnati, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff is very friendly and remembers you from the last stay. If you encounter a problem, they are on top of it right away and apologizing for your inconvenience. The beds are comfortable and the rooms and lobby and pool areas are very clean. I love staying here.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review

Betty, On behalf of the staff here at Best Western Mid-Town Inn and Suites, I can truly say that we love having you stay with us time and time again. We strive to make our clients feel like they're home every time they step through the door. And yes, you are absolutely right. Should you EVER encounter a problem, please... More 

Heidrick, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel. Recently built. Plenty of room. Beds were comfortable. Air conditioners were controllable. Parked right out front. Located in a mall type area with a Ruby Tuesdays, Cracker Barrel and a Wal-Mart really close by. Small mall right across the road.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review

Mary, Thank you for your kind words! We are grateful you chose Best Western Mid-Town Inn and Suites for your stay here in Somerset, Kentucky. Should you ever be in the area again, please stop by! We would love to see you. Warm Regards, Ameet Patel Manager More 

Somerset, KY, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This place had everything I require. The room was clean, the bed was very comfortable and the staff was very pleasant. The décor was up to date and everything worked well. At breakfast, there were a lot of people in the room at once. I would have lost my composure but the lady, who was also working the front desk,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review

David, Let me be the first to welcome you to the Best Western Rewards Program! We are glad you enjoyed your stay with us and took the time to write this review. We apologize for the breakfast wait and as a result, we have started the process of hiring a Cafeteria Attendant. As for the room comment, I have passed... More 

Fisherville, Kentucky
Top Contributor
80 reviews 80 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I booked out stay here while passing through Somerset and reading the other reviews for the hotel. Things like most comfortable beds and great breakfast made it same like an easy choice for the night. Well it was pretty disappointing to actually lay down on the bed to find that it was so soft that we felt... More 

Was this review helpful? Yes
Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review

SEKY214, I am deeply sorry that you found our hotel to be unenjoyable. Unfortunately, we had some common areas that had yet to be completed for renovation which explains the boxes in the parking lot. On the other hand, we have taken your breakfast comments into consideration and are exploring our breakfast options. If you have any suggestions on what... More 

Springfield TN, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Wonderful experience after a very poor experience with a different hotel chain. They were willing to help us on the spot with last minuet room reservation and made you feel that you were their priority. Rooms were very neat and clean and the service from the employees was friendly and prompt. Definatley would stay here again and would recommend if... More 

Was this review helpful? Yes
Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review

Michelle, We were so sorry to hear about your poor experience at a different hotel in the Somerset area. I assure you that here at the Best Western Mid-Town Inn and Suites, you will get the true southern hospitality that you deserve. We look forward to seeing you soon! Sincerely, Ameet Patel More 

Burlington, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have stayed here twice in the last month. We came back the second time because the bed was so comfortable. We had a King size bed both times. Room was spacious. The breakfast was nice we could eat before we started out for the day. Waffles, cereal, rolls, toast, fruit, eggs, bacon, sausage, biscuits and gravy juice's and coffee.... More 

Was this review helpful? Yes
Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review

Bettyrw, Thank you for the wonderful review! We make sure to give our customers everything they need from arrival to departure. We look forward to accommodating you soon. Best Wishes, Ameet Patel More 

Franklin, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Location very convenient. Clean and safe area to travel, even if traveling alone. Wonderful mattresses - wanted to take it home with me. Has all of the amenities anyone would need. Great to have a company that doesn't discriminate against smokers as well!

Review collected in partnership with Best Western

Was this review helpful? Yes
Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review

Brenda, Thank you for taking the time to tell us how your experience was here at the Best Western Mid-Town Inn and Suites! We are glad that you found everything convenient and to your liking. We look forward to serving you time and time again when in the Somerset area. Best Regards, Ameet Patel More 

Knoxville
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2015 via mobile

Had a wonderful experience @ this location...the staff were super nice and friendly, made us feel like family....went above and beyond to make sure they had our choice of breakfast food. Rooms were white glove clean lots of room, nice over sized chair, bed were the most comfortable, we had slept on.. We will definitely stay there again next year!!!!!

Was this review helpful? Yes
Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review

Emma, On behalf of management and staff, I can confidently say that family is our number one priority. Once someone steps through the lobby doors, it is our pleasure to treat you as such. We are ecstatic you enjoyed your stay and we look forward to seeing you next year! Should you be in Somerset or the surrounding areas in... More 

Hagerstown, Maryland
2 reviews
5 of 5 stars Reviewed May 26, 2015

Was a great stay and each and every employee was friendly, kind and helpful in all things. Rooms where great and access to everything that you need was around and close. Have nothing but good to say about this hotel and management. Would recommend to anyone traveling around the Somerset KY area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review

David, Thank you for choosing the BestWestern Mid-Town Inn and Suites! We were elated that you enjoyed your stay here with us. Should you ever be in the area, we would love to serve you again! Best Regards, Ameet Patel Manager More 

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