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Fairfield Inn Louisville South

Certificate of Excellence
2.5 of 5
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362 Brenton Way, Shepherdsville, KY 40165
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1 room 1 adult
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Fairfield Inn Louisville South
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111 Reviews from our TripAdvisor Community

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Mississippi
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed one night on our way to Florida. Our room was average. I was disappointed with our stay, I expected better from a Fairfield. Not many hotels in this town. Probably will not return. Access from highway was easy on and off. Not many eating places near by to chose from. Breakfast was average, nothing to write home about it.... More 

Helpful?
Thank Ward4910
Fairfield L, Manager at Fairfield Inn Louisville South, responded to this review

Hello and thank you for reviewing our hotel on TripAdvisor. I hate to hear your stay was just average because we try to be above average when it comes to our staff members. Next time your in the area I will be glad to upgrade you to a jacuzzi room at no extra charge - just let me know. Thank... More 

Chicago, IL
Level Contributor
2 reviews
3 of 5 stars Reviewed January 4, 2016

The employees at this hotel are very nice and helpful. The room was OK. There were stains on the wallpaper and overall the hotel is older. For the price, it will do. The beds were fine but you felt everything wasn't super clean due to the age of the hotel. The elevators smelled a little. Overall, it's OK for the... More 

Helpful?
Thank utter1
Fairfield L, Manager at Fairfield Inn Louisville South, responded to this review

Hello and thank you for responding on Tripadvisor. Yes, we are a bit older however we are on schedule for a full renovation this year! So hopefully next time you your in our area swing by to check out our full renovation later in the year. More 

2 reviews
5 of 5 stars Reviewed October 31, 2015 via mobile

This was a great hotel for my weeklong stay in Louisville. The rooms were clean, and front desk staff were very friendly and helpful. We stayed in a king room and the bed was quite comfortable, the tv was a good size, and the fridge and microwave were great amenities.The hotel felt a little dated though considering other Fairfield's but... More 

Helpful?
Thank hotel4566
Fairfield L, General Manager at Fairfield Inn Louisville South, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor! Next trip in ask for an upgrade to a King Suite so you can be more comfortable. We will typically upgrade as long as the room is available for the same cost. Thank you - Chris Spears, GM More 

naperville, il
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 19, 2015 via mobile

Driving to Florida, we got a much later start out of Chicago than we had planned last night and at 3 am decided to rest for a few hours. We were greeted with a friendly smile and in a room in a matter of minutes. A welcome relief! The full breakfast was tasty and saved us time so we were... More 

Helpful?
Thank Pam H
Fairfield L, General Manager at Fairfield Inn Louisville South, responded to this review

Hello and thank you for reviewing our hotel on Trip Advisor! I am so glad we were able to get you in and out quickly so you can enjoy your Florida trip. Thanks and see you on the way back - Chris Spears More 

Chicago, Illinois
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 15, 2015

The staff were very friendly. The room was clean and had a microwave, refrigerator and coffee pot. The room was small, though. It was adequate for a brief overnight, but could be a problem for a longer stay. The sink was in an alcove so tiny there was no place to put anything. The hot breakfast was really good, with... More 

Helpful?
Thank Allva2014
Fairfield L, General Manager at Fairfield Inn Louisville South, responded to this review

Hello and thank you for taking the time to review our hotel! Yes, we are a bit small however we try to overcome that obstacle by delivering top notch customer service. I am glad you enjoyed the breakfast - next time you visit stay over on a Tuesday night as we serve biscuits and gravy on Wednesday mornings. Thanks again,... More 

Bismarck, North Dakota
Level Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 1, 2015

We are snowbirds and like to stay at Fairfield Inns! This on is right next door to the Tumbleweed southwestern Grill. We were there on a Wednesday night and there was a special on margaritas. It was right across the lot from the hotel, so very convienent. Breakfast was very nice and as always the USA today paper was free.... More 

Helpful?
1 Thank Banffmotor
Fairfield L, General Manager at Fairfield Inn Louisville South, responded to this review

Hello and thank you for reviewing our hotel. Yes, the Tumbleweed does a pretty good job next door and they have drink specails every night! Glad things went well and hopefully we can meet our your trip back home. More 

Wheaton
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 14, 2015

Hotel was nice and clean. Receptionist was very courteous. Breakfast was good. The hotel was a good value for the money spent. More expensive hotels obviously have newer and more expensive furniture but this place was met out needs for a quick overnight stay.

Helpful?
Thank Carl A
Fairfield L, Manager at Fairfield Inn Louisville South, responded to this review

Thank you for the kind words! We are a bit older but we keep it clean and employ true hospitality specialist to give you that true Southern Hospitality. Thanks again and hope to see you next time. Chris Spears More 

Meadowbrook, AL
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 1, 2015

Located next to I-65 south of Louisville, Kentucky in a good location within walking distance of Cracker Barrel and Burger King, but not in a busy area. The room was very clean and comfortable and the people were very accommodating.

Helpful?
Thank DandF68
Fairfield L, Manager at Fairfield Inn Louisville South, responded to this review

Hello and thank you for staying at our Fairfield Inn by Marriott. We are very convenient being located just on the Southside of Louisville and out of the "hustle & bustle" of downtown Louisville. Next time try the Tumbleweed "Tex Mex Margarita Bar" next door. Thanks again and I will see you next time! Chris Spears More 

Kentucky
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 30, 2015

We have stayed at many hotels and resorts in several different states, and this one is by far our favorite. What makes this hotel special is the management and staff. Chris (the manager) is amazing, as is Sondra & Angela (front desk) , Linda Rice & Tiffany (housekeeping )& Tom ( pool & maintenance ).I truly appreciate the details each... More 

Helpful?
Thank 91cecec
Fairfield L, Manager at Fairfield Inn Louisville South, responded to this review

Hello and thank you for the kind words regarding our hotel and staff members! It sounds like you are a regular and we love our regulars! If there is anything I can every do for you just let me know. Thanks again - Chris & Angela More 

Kansas City
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 30, 2015

This hotel looked to be pretty new and it didnt disappoint. It was your standard Fairfield inn room...comfortable but nothing fancy. Very clean and the staff at front desk was very pleasant. Breakfast was decent with a good selection, but typical average free hotel food. Location is right of the highway, but a little tough to get to around a... More 

Helpful?
Thank KCKD
Fairfield L, Manager at Fairfield Inn Louisville South, responded to this review

Hello and thank you for the kind words regarding our hotel and staff! I have found that good staff make all the difference no matter what industry you are in. Keep us in mind for the future. Thanks again - Chris Spears More 

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