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BEST WESTERN PLUS South

Certificate of Excellence
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211 S Lakeview Drive, PO Box 96, Shepherdsville, KY 40165-7128
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BEST WESTERN PLUS South
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BEST WESTERN PLUS South
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203 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (203)
  • Mar-May only
    (55)
  • Jun-Aug only
    (74)
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    (50)
  • Dec-Feb only
    (24)
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2 reviews
3 of 5 stars Reviewed 2 days ago NEW

This hotel had some great things such as it looks clean in the lobby and the front desk help is great however, the coffee is awful so bring your own. The breakfast that it includes is not very good so bring breakfast food. I had 4 people in my room and only received 2 washcloths and 3 bathing towel and... More 

Review collected in partnership with Best Western

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Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We checked in late, no problems. The clerk put us upstairs, they had Little Leaugue Ball Teams and Rail Road Workers on the first floor, so it was quiet and nice. The room had recently been redone, everything was very clean and the air conditioner kept up even though the temperature was in the mid 90's. They offer a full... More 

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Schomberg, Ontario
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I booked this hotel through hotels.com on the phone. On arrival, somehow 2 rooms were booked in error. The desk clerk told me "well, they charged you the same thing for two rooms as one anyway, so that's good." (first lie). Then she claimed to be trying to help me by calling hotels.com, asking for the error to be corrected... More 

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Anderson, Indiana
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW

Travelling with our boat in tow, and our 12 year old puppy. The room was very clean, comfortable, and large. They also have a very large parking area in back that was great for our Suburban+boat. Morning breakfast had good selection of warm food. Staff was very friendly. Highly recommend!

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Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

Thanks for staying with us and for recognizing our hard work toward 100% guest satisfaction. We hope to see you again soon. More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

Great hotel and easy access to highway. Used Harley discount while on a motorcycle Bourbon tour stop. Clean rooms and received discount on lounge drinks as well as Denny Diner next door. Will recommend to family and friends.

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Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

We are always glad to accommodate guests for the Bourbon Trail, and especially those on motorcycles. The Bourbon Trail is a wonderful trip for bikers, and as members of Best Western's Harley program, we love it when bikers utilize our facilities. We have housed many bike groups and encourage others to take advantage of our amenities and value. Thanks for... More 

Marion, Kentucky
Level Contributor
89 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We were very satisfied with our stay. Property is older but was clean and comfortable, the outdoor pool was large and clean, with an actual 9 ft deep end and our granddaughter loved it. Tax and all we were under $100 for the night. At least $20 less than anything else we checked before taxes. We swam til closing time... More 

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Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

We appreciate your comments, and hope that you will visit us again soon. Thanks for mentioning the value, as the Best Western is consistently the fairest priced hotel of any mid-tier property in the area. We believe we provide quality and excellent service at affordable rates, and strive to maintain a fair balance with our guests. Thanks for staying with... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The one thing we noticed when we first checked into the room, was that as with most motels in the south, the AC was set to max. This was quickly remedied by resetting the thermostat to a level of comfort that was in agreement with both my wife and myself and the room quickly warmed up. The room was very... More 

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Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

Thank you for noticing the AC. This makes us very happy. We are aware of our famous Ohio Valley humidity and try to always maintain the rooms, so upon check-in, the room is an acceptable temperature. It's the little things that matter, and we appreciate you pointing one of them out. More 

Murfreesboro
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This location is convenient and easily accessed. The parking lot is well lighted. The staff are friendly and at the same time very professional. The facility is clean, well maintained and very inviting. The guest rooms were clean. The bedding was comfortable and the bathroom had plenty of linens. I would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

Thank you for your positive comments concerning your stay on our property. We appreciate that you took time from your valuable day to let us know. We hope to see you again soon. More 

theresa, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were staying for a baseball tournament. Hotel was clean, staff was very friendly and helpful. Great for a family. Fridge & microwave in room. Continental breakfast was good. Easy to get to Louisville and surrounding area for site seeing. Would highly recommend.

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

We routinely host teams, family reunions. and other gatherings, always striving to make each group experience a memorable event. Thanks for your kind comments that point to the success of our work. We certainly hope that you and your team will be back next year. More 

Barstow
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the minute you arrive to the minute you leave you feel WELCOME. The hotel is clean,comfortable and quiet. We ran our A/C window unit and barely heard it. Water pressure in the shower was great. Breakfast was yummy enjoyed the biscuits and gravy. The owner Jack even stopped by our table to make sure everything was ok. Picked this... More 

Was this review helpful? Yes
Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

Thanks for your kind words and for recommending us to other seeing attractions in the Louisville area. Louisville is just a few minutes down I-65, and a short drive can save a lot of money with little loss of convenience. Thank you for taking the time to write us, and we look forward to seeing you again. More 

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