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All 9 Shepherdsville hotels

BEST WESTERN PLUS South

3.5 of 5 Hotel   |   211 S Lakeview Drive, PO Box 96, Shepherdsville, KY 40165-7128
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70%
Ranked #4 of 9 hotels in Shepherdsville
A recent review
4 of 5 stars reviewed 5 days ago
AMW3941 Dayton OH
  • Reviews (108)
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  • Room tips (15)
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108 people have reviewed this hotel

Traveler rating
    33
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35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Dayton OH
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Would stay here again. It's an older hotel and hall carpets could be replaced. Room however was great. Bathroom spotless. Bed was great. Shower great plenty of hot water and water pressure Breakfast was decent. The staff was awesome. Quick check in professional and very nice

Was this review helpful? Yes
Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

Thanks so much for your kind comments. We are so glad that you enjoyed your stay and we look forward to seeing you again. More

Portland, United States
1 review
5 of 5 stars Reviewed 1 week ago

It was a great experience. Enjoyed my stay and will recommend to anyone else attending Ft. Knox courses. Everyone was helpful and the service was great. I left Super 8 because they left my room unsecure, Best Western treated me great and were helpful for everything. I appreciate the support.

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

Thanks so much for your kind comments. As a GSA certified hotel, member of Fedrooms, and CCR registered property, we appreciate soldiers who stay with us. Those doing training on Ft. Knox, or attending courses on post, are always welcome. We will do our best to make sure that you are treated with the respect that you so rightfully deserve,... More

Cincinnati, Ohio
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Pool was green & outside - so unless it's REALLY hot - don't do it. Only redeeming feature was the breakfast. Rooms were dirty and smelled - heat in room generated this awful smell - chemical like I saw other reviews that said it was good for the price - Country Inn and Suites was only a few dollars more... More

Was this review helpful? Yes
Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

It is discouraging to read your comments, especially those regarding our swimming area. I was unaware of any problems in the pool during your stay with us. Our pool has mandatory regular inspections performed by the local health department, as well as daily maintenance by members of our staff. Pool water is checked three times daily for proper chemical balance,... More

Baltimore, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Everything at this location was first class. One of the nicest breakfast rooms you'll find anywhere, and laid out in the proper order.....great little lounge with a good drink selection and prices.....Leah at the front desk could not have been more helpful.....Doug (GM) was always there and ready to dive in on anything that needed attention....even met the two owners... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

What a pleasure it was to serve you, and what a pleasure it is to read such wonderful comments about our hotel. We are so glad you were satisfied, and look forward to seeing you again. More

Milton, Fl
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an older hotel, and you can tell that from the exterior. All in all, it's really not a bad hotel, just older. The beds were fine, the room was relatively clean, and quiet. The carpets could really use a deep cleaning, or replacement, but otherwise, it was fine. If you are expecting a 5-star hotel, then this is... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

I would personally like to apologize, on behalf of myself and my staff, that your stay with us was less than stellar. Although you pointed out some positives, we are not successful unless we make you feel 100% satisfied. That is our goal. Your comments are well taken and I will utilize them to make necessary corrections. I appreciate the... More

Franklin, Kentucky
2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel was very clean. Quick check in. Comfortable beds. Nice breakfast. Staff was extremely nice and helpful. Good location. Great hotel for a very reasonable price. Will definitely stay again if we are in the area.

Was this review helpful? Yes
Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

Thanks so much for your kind comments regarding our hotel. It is always a pleasure to serve a satisfied guest and to read positives, especially regarding staff performance. Your satisfaction is our No. 1 goal, and I am so glad we were able to give you a great experience. More

Granite City, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good place for the price. Good clean rooms , nice breakfast. Will stay here on our next trip to Louisville KY. Also good location to local business and attractions. Pool was nice also have a small kiddie pool.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

Thanks so much for your kind comments. We strive to provide a quality stay at a reasonable, fair price, and it is comments like yours that let us know we are successful in our endeavors. We look forward to seeing you again. More

Henderson, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

This place is undergoing a pool renovation and it was not noted when the reservation was made. Besides that the whole place needs a makeover; the furnishing are old and out of style. We requested a king room and when we got to the room it had king bed with a giant Jacuzzi tub in the corner next to the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

We certainly want to apologize that your visit to us was not the satisfactory stay we would have wanted you to have. I appreciate the fact that you took the time to point out the problems you encountered and I will utilize your comments to better our quality in the future. As is always the case, I ask that guests... More

1 review
5 of 5 stars Reviewed 4 weeks ago

Made us want to stay again when we are in area again.staff very friendly and helpful..breakfast lady made us feel like our grandmother made breakfast for us very friendly.hotel lobby well kept as well as hallways

Review collected in partnership with Best Western

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Galesburg, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I had a room that was supposed to be non-smoking but there was a lingering odor that never went away during our 2 night stay. It was annoying to say the least. The rest of the stay (amenities, etc) was fine, but that odor just turned us off. As this happened once before, we will probably choose another hotel and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

Thank you for your comments regarding the recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using this feedback to implement improvements, and to ensure we offer a better experience for guests in the future. As started to... More

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Additional Information about BEST WESTERN PLUS South

Address: 211 S Lakeview Drive, PO Box 96, Shepherdsville, KY 40165-7128
Phone Number:
Location: United States > Kentucky > Shepherdsville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS South 3.5*
Reservation Options:
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Also Known As:
Best Western Shepherdsville
Shepherdsville Best Western

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located 11 miles south of Louisville on I-65, the BEST WESTERN PLUS South offers easy access, quality accommodations, great rates and guaranteed friendly service for those traveling the Kentucky Bourbon Trail, attending major Louisville area events, or seeking the best location for group and reunion housing. Guests of the pet-friendly BEST WESTERN PLUS South hotel in Shepherdsville, Kentucky will find that each well-appointed guest room comes complete with quality upscale bedding, expanded cable, satellite television with 37-inch HD flat screen TV's, and free wireless high-speed Internet access.Start the day off right with a complimentary full hot breakfast, and then head back to take a dip in our seasonal outdoor swimming pool. Get energized in the on-site exercise facility and then relax with friends at the areas only in hotel cocktail lounge. Guests traveling on business will also appreciate this hotel's close proximity to Louisville International Airport and area businesses, including Gordon Food Services, UPS Air Hub, Zappos/Amazon, GSI Commerce Inc. and Best Buy. Truck drivers looking for a break from the road will love our large parking lot, which can accommodate rigs of any size.Just a short drive from the hotel, the best of the area awaits. From the historic Kentucky Bourbon Trail to Kart Kountry, historic Bardstown, Churchill Downs, Bernheim Forest and the KY Derby, the BEST WESTERN PLUS South offers easy access to it all. The Kentucky Fair/Expo Center is just 13 miles away, which is home to popular annual events.If you are seeking accommodations for Louisville events, a short 15 minute drive can mean big savings during the KY Derby, Mid-America Truck Show, State Farm Machinery Show and the Street Rod Nationals. The Fort Knox U.S. Army Military Reservation is 20 miles away, home of the Human Resources Command, Army Cadet Command, the U.S. Army Recruiting Command and the famed "Gold Vault" and General George S. Patton Museum. ... more   less 
Number of rooms
85

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