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All 9 Shepherdsville hotels

BEST WESTERN PLUS South

3.5 of 5 Hotel   |   211 S Lakeview Drive, PO Box 96, Shepherdsville, KY 40165-7128
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72%
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
ThePackedBag Sydney, Australia
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93 people have reviewed this hotel

Traveler rating
    29
    37
    11
    9
    7
See reviews for
25
25
5
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Sydney, Australia
Top Contributor
534 reviews 534 reviews
180 hotel reviews
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for two days while discovering Louisville. The best thing about the room was the shower. Everything else was fine. There's a fridge, microwave and coffee maker. Breakfast is included and there is a guest laundry.

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kitchener
1 review
1 of 5 stars Reviewed March 14, 2014

would not recommend this hotel. Heating system does not work properly, room is either too cold or too hot and when fan kicks in it's way too noisy to sleep. The beds are old and need replacing, might have been just my experience, but my matress squeeked. Overall an old and very tired hotel....can't believe they call it a plus.

Review collected in partnership with Best Western

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Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

I'd like to personally apologize for the maintenance problems you experienced at our hotel during your recent stay. Upon receiving this notification, we immediately checked the AC in your room We strive through constant room inspections to stay on top of maintenance problems, but sometimes we are unaware that there is a problem. A check of this room did not... More

Batesville, United States
1 review
5 of 5 stars Reviewed March 3, 2014

Our stay was great asked for directions the lady at the desk was not sure because of just moving to area call for help from another staff member she was very pleasant and helpful. Hotel was clean bed was comfortable would stay here again the only problem was the WI-FI needs more access points for stonger signal

Review collected in partnership with Best Western

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Oakdale, United States
1 review
1 of 5 stars Reviewed February 26, 2014

When we checked in the hotel staff was more worried about his cell phone call then helping us. We even asked a very simple question and he was very rude to us. There was no one to speak with at check out as no one was at the front desk.

Review collected in partnership with Best Western

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Doug S, General Manager at BEST WESTERN PLUS South, responded to this review

I would like to take this opportunity to personally assure you that customer service, and the proper behavior of our employees is very important to us. I apologize that this experience occurred, and to show our commitment to quality, your room night cost has been refunded to your credit card. As is always the case with reviews such as this,... More

Gaylord, Michigan
Top Contributor
145 reviews 145 reviews
39 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed January 11, 2014

This hotel is older but it looks like the rooms have been recently renovated. Very clean. I'm glad it's now non-smoking but I could still tell there was smoking there not so long ago. It will take time I'm sure to get rid of the smell. Nice breakfast room and the staff was very friendly and helpful.

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Clarksville IN, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 3, 2014

hotel was nice and we were pleased, we stayed because small pets were excepted. No Suites available, we are a family of 4 and the roll away was ok, but lots of traffic noise. Staff was friendly and helpful.

Review collected in partnership with Best Western

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Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 3, 2014

We found the Best Western was a fine hotel for a quick stop on our trip down south. It had a circa 1970's theme, but everything was clean and in working order. Large breakfast room, with friendly attentive staff. Front desk very polite and friendly. Non-smoking rooms available. Pleasantly surprised that our room had a microwave and a bar fridge.... More

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Leslie MI, United States
1 review
4 of 5 stars Reviewed December 21, 2013

Good place to stay, where you know what to expect when you get there. Denny's restaurant across road you can easily walk to. Discount at Denny's because of staying at hotel . Clean room and everything works.

Review collected in partnership with Best Western

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Belleville, Michigan
Top Contributor
71 reviews 71 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 21, 2013 via mobile

We are traveling to Tennessee and this was a good location to stop. Room was a little musty, might need move ventilation, as it was a jacuzzi room. Very clean and the staff is great. We travel to TN often and may stay here again.

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Jackson, Mi
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 13, 2013

was good clean place to stay (as I expected for Best Western), good breakfast, friendly staffWas good clean place to stay (as I expected for Best Western), good breakfast, friendly staf. NoNo problem with hiway

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Additional Information about BEST WESTERN PLUS South

Also Known As:
Best Western Shepherdsville
Shepherdsville Best Western
Address: 211 S Lakeview Drive, PO Box 96, Shepherdsville, KY 40165-7128
Phone Number:
Location: United States > Kentucky > Shepherdsville
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Shepherdsville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS South 3.5*
Official Description (provided by the hotel):
Located 11 miles south of Louisville on I-65, the BEST WESTERN PLUS South offers easy access, quality accommodations, great rates and guaranteed friendly service for those traveling the Kentucky Bourbon Trail, attending major Louisville area events, or seeking the best location for group and reunion housing. Guests of the pet-friendly BEST WESTERN PLUS South hotel in Shepherdsville, Kentucky will find that each well-appointed guest room comes complete with quality upscale bedding, expanded cable, satellite television with 37-inch HD flat screen TV's, and free wireless high-speed Internet access.Start the day off right with a complimentary full hot breakfast, and then head back to take a dip in our seasonal outdoor swimming pool. Get energized in the on-site exercise facility and then relax with friends at the areas only in hotel cocktail lounge. Guests traveling on business will also appreciate this hotel's close proximity to Louisville International Airport and area businesses, including Gordon Food Services, UPS Air Hub, Zappos/Amazon, GSI Commerce Inc. and Best Buy. Truck drivers looking for a break from the road will love our large parking lot, which can accommodate rigs of any size.Just a short drive from the hotel, the best of the area awaits. From the historic Kentucky Bourbon Trail to Kart Kountry, historic Bardstown, Churchill Downs, Bernheim Forest and the KY Derby, the BEST WESTERN PLUS South offers easy access to it all. The Kentucky Fair/Expo Center is just 13 miles away, which is home to popular annual events.If you are seeking accommodations for Louisville events, a short 15 minute drive can mean big savings during the KY Derby, Mid-America Truck Show, State Farm Machinery Show and the Street Rod Nationals. The Fort Knox U.S. Army Military Reservation is 20 miles away, home of the Human Resources Command, Army Cadet Command, the U.S. Army Recruiting Command and the famed "Gold Vault" and General George S. Patton Museum. ... more   less 
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