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All 9 Shepherdsville hotels

Country Inn & Suites Louisville South

2.0 of 5 Hotel   |   400 Paroquet Springs Drive, Shepherdsville, KY 40165
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Ranked #6 of 9 hotels in Shepherdsville
A recent review
3 of 5 stars reviewed 6 days ago
Michael K Bronson
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  • Reviews (81)
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  • Room tips (18)
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81 people have reviewed this hotel

Traveler rating
    29
    20
    17
    6
    9
See reviews for
33
20
3
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Bronson
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I chose this hotel for a one night stay while I visited the Jim beam distillery. This hotel is off by itself on a dead end road (which I liked - less traffic), I felt safe walking around the neighborhood and I felt comfortable leaving my vette parked out in the parking lot. I used a coupon from one of... More

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Northest
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We were very surprised on returning the first evening that aside from fresh towels no housekeeping was done at all. Even the old towels were left hanging on the back of the bathroom door. The housekeeper was attentive enough to locate and pocket the tip we had left for her, though. Unmade beds, dirty coffepot, disposable cups not replaced, etc.... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Care at Country Inn & Suites Louisville South, responded to this review

Dear ezdozit, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. More

Valdosta, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

For the price paid it was not worth it. Smelled musty. Had red mildew all over woodwork in bathroom. It was able to be wiped off. Bathroom sink did not drain hardly at all. Room was not cleaned well. Needed to vac along carpet and baseboard. All the dust and stuff was built up along there. Came with free breakfast.... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer CAre at Country Inn & Suites Louisville South, responded to this review

Dear Stubbs T, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room and the breakfast with hotel management to ensure all guest rooms and food are up to Country Inn and Suites standards. More

Appleton, Wisconsin
Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 24, 2014

We stayed at this hotel on our way to Alabama for a beach vacation. Thank goodness we only had to stay one night! It is really showing its age. The room was not very clean, and there were ants behind the nightstand. Two of our lamps didn't work. There was a spider hanging from a light fixture. It really seems... More

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CarlsonRezidor, Online Customer Care at Country Inn & Suites Louisville South, responded to this review

Dear 4PackerLovers, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn and Suites standards. More

Lakeville, Indiana
Senior Contributor
24 reviews 24 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 18, 2014

We Stayed here in June of 2014 and it was one of the dirtiest country inn's that I have ever stayed in. The check in staff was not accommodating. I asked for extra blankets and was told no, use whats in the room. The pull out couch had pee stains on the mattress. There was long dark hair on the... More

Was this review helpful? Yes 1
CarlsonRezidor, Corporate at Country Inn & Suites Louisville South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 17, 2014

After arriving after 10pm, we check-in w/almost ease. Get to our rooms & 1 room looked and smelled great, the other...not so much. My son and I had 2 double beds so I first stripped down our sheets. Black hairs on mine and a long blonde hair on the throw. I plugged my phone into the outlet closest to the... More

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Care at Country Inn & Suites Louisville South, responded to this review

Dear HotelManagerGray, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We do apologize for concerns you had with your room or the customer service you experienced. We hope for another opportunity to exceed... More

Coleman, Michigan
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 17, 2014

We had a problem with our first room, someone had smoked in it. Not sure why housekeeping never reports when a room is smoked in. The desk clerk was helpful and did get us another room. The rooms were clean, breakfast was okay. I guess good enough for just one nights stay. The price was more then we like to... More

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Jorpeland, Norway
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 3, 2014

Too a while to get checked in. The couple in front of me had a few issues, but afterwards I had to wait for many minutes while the girl at the front desk went off to do something else. The room was weird. It had a sofa in front of the TV, but there was no table anywhere. So when... More

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Chicago, Illinois
Top Contributor
58 reviews 58 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed March 31, 2014

I would avoid this hotel. The carpets were so dirty that we were afraid to take our shoes off and you could SEE about an inch of accumulation on the carpets close to the walls. The "sleeper sofa" was something someone picked up off the curb 20 years ago. Given the stains on the outside, we decided not to open... More

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Care at Country Inn & Suites Louisville South, responded to this review

Dear Jer7035805, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room and the noise from the elevators with hotel management to ensure all guest rooms are up to Country Inn and Suites standards. More

Milwaukee, Wisconsin
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 18, 2014

Typical of all the Country Inn & Suites. Clean and convenient. We upgraded to the larger room that is a suite. the others are not. Breakfast decent but the oatmeal was like soup. Good location if you are looking for a quick stop off highway

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Additional Information about Country Inn & Suites Louisville South

Address: 400 Paroquet Springs Drive, Shepherdsville, KY 40165
Phone Number:
Location: United States > Kentucky > Shepherdsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Country Inn & Suites Louisville South 2*
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Also Known As:
Country Inn & Suites Louisville South Hotel Shepherdsville
Country Inn And Suites Louisville South
Country Inn Shepherdsville
Shepherdsville Country Inn

42 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
68

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