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Comfort Inn Sheperdsville - Louisville South

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191 Brenton Way, Shepherdsville, KY 40165
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1 room 1 adult
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Comfort Inn Sheperdsville - Louisville South
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90 Reviews from our TripAdvisor Community

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Elkins, West Virginia
1 review
2 of 5 stars Reviewed 6 days ago NEW

The room was clean and comfortable, I woke up several times feeling that I had something crawling on me, I ignored it and went back to sleep. Next morning I had numerous bumps on my arms and torso, several hours later they turned to welts! I did research online and found out that they were more than likely bed bug... More 

Helpful?
Thank chrisp442016
Sam P, General Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. Your room was cleared by out pest control company and we have found nothing in the room regarding any bugs. However, I apologize for the inconveniences that you... More 

Chicago, IL
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for just one night and was concerned because I booked it while on th road. When we arrived the place looked empty, but it must have been a slow hotel night for the area. The front desk clerk was very engaging and friendly. The lobby looked recently updated within the last couple of years and features a gathering... More 

Helpful?
Thank BeachTravel114
Sam P, General Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thank you for the positive feedback as we cherish all the compliments we get so we can continue on doing the right things here at our Comfort Inn Louisville South. More 

Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 20, 2015 via mobile

Stayed here on priceline blind bid deal. Not as great as I had hoped for but not bad either. Room was clean and quiet. Staff was great. Friendly and helpful. Overall not a bad experience. Would stay here again

Helpful?
Thank iamcindylouwho
Sam P, General Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thank you for the positive feedback and trusting us for your lodging needs. We cherish all the compliments we get so we can continue on doing the right things here at our Comfort Inn Louisville South. More 

Newark, Delaware, United States
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 15, 2015

Rooms appeared to be ok , but upon close inspection for bedbugs we found them under the mattress covers. We changed rooms 3 times before we found a clean room on another floor. be vigilant or get bit and you can bring them home with you also. They are difficult to get rid of and be sure to check your... More 

Helpful?
Thank Joseph C
Sam P, General Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very disappointed to hear that you found our service to be below your standards. We did resolve the issue with that room with our pest control company and have been cleared from any issue. This is definitely not a common occurrence and... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 20, 2015 via mobile

I stayed here three nights recently, my boyfriend and his daughter stayed in another room one night during my stay. They hit my bank accounts ALL three days I was there... When I found the error I was told it was fixed and the extra charges would never actually be taken from my account. The desk clerk (who was nice)... More 

Helpful?
Thank Chaspen
Sam P, General Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that your card charges throughout your stay did not meet your expectations. Each bank does have different rules on credit / debit cards which we all have comply. Please note that your concerns have been passed on to... More 

Tupelo, Mississippi
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed September 27, 2015

While this hotel was clean and the staff was nice, several things in the room were not in working order. It always worries me when important things don't work- because if they've missed this, are they really cleaning and maintaining the room? Breakfast was good, hotel is spruced up a bit, but I wouldn't say it's a renovated property. Just... More 

Helpful?
Thank Cabingal55
Sam P, General Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay. I would like to apologize for mistake by our housekeeping staff and I will address your concerns asap to better serve all future guest at our Comfort Inn Louisville South. I'm looking forward to having you again as a guest in... More 

Bordentown, New Jersey
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 9, 2015

We were looking for a place that could accomodate a family of six. I called from the road and the desk was very helpful. Our room needed some updating and a bit musty, but it was clean and comfortable. The gym was nice. I appears they are doing construction on a indore water park space outside our room. The windows... More 

Helpful?
Thank Urbie99
Sam P, General Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thank you for the positive feedback as we cherish all the compliments we get so we can continue on doing the right things here at our Comfort Inn Louisville South. More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 3, 2015

The room was clean bed was comfy the sheets were nice and soft they actually didnt feel like paper! Like alot do. The girls at the front desk were very nice . We were ther july 31st for one nite. Will stay there again if we r in the area.. the only complaint that i had was we were getting... More 

Helpful?
Thank Judy C
Sam P, General Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thank you for the positive feedback as we cherish all the compliments we get so we can continue on doing the right things here. Sorry about our mistake and we will correct it asap with all our staff members. Thank you for being our guest at our Comfort Inn Louisville South. More 

Walbridge, Ohio
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 24, 2015

Loved This Place! Doors opened, we were met with a Clean, wonderful environment, and a GREAT desk clerk. Awesome Experience. Especially after having spent the night in the Comfort Inn, in Gordonsville TN that was a DUMP! This place has great rooms and is CLEAN with a great staff and great breakfast!

Helpful?
Thank Cynthia B
Sam P, General Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thanks for sharing with everyone about some of the awesome amenities that are included in every guests stay when they choose Comfort Inn Louisville South as their home away from home! More 

Level Contributor
5 reviews
5 of 5 stars Reviewed July 18, 2015 via mobile

I stayed with a group of 3 friends for 1 night before our early morning Go Ape adventure outing in Louisville. The hotel was very clean and had a couple restaurant options within walking distance. The free breakfast was amazing! Bacon, eggs, biscuits & gravy, cereals, fruit, pancakes, and much more. Overall it was a great stay and I'd definitely... More 

Helpful?
Thank jnb0202
Sam P, General Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thanks for sharing with everyone about some of the awesome amenities that are included in every guests stay when they choose Comfort Inn Louisville South as their home away from home! More 

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