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All 9 Shepherdsville hotels

Comfort Inn Sheperdsville - Louisville South

3.0 of 5 Hotel   |   191 Brenton Way, Shepherdsville, KY 40165
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Ranked #5 of 9 Hotels in Shepherdsville
A recent review
4 of 5 stars reviewed 2 weeks ago
kiltbunny Atlanta, GA
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67 reviews from our community

Traveler rating
    21
    21
    8
    5
    12
See reviews for
39
8
2
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Atlanta, GA
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first time staying at a Comfort Inn. It was adequate for an overnight stay. The only things I can point out as negative probably only affect and/or bother me. I was traveling alone with my toddler and was going to be arriving after midnight. I requested that a “crib” be in the room before I arrived to... More

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Sam P, General Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thank you for the detailed positive feedback as we cherish all the compliments. I will share your concerns with our team and we will improve to better serve our future guests. Thank you for staying at our Comfort Inn Louisville South. More

Corpus Christi, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 9, 2014

This hotel was very clean and easy for us to get to on our trip back to Texas from New York. Booked it based on reviews. Only complaints would be that the room while large was not furnished well. Bureau with TV was so far away from beds, no comfortable seating. Had a table with two chairs but no other... More

Was this review helpful? Yes 1
Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thank you for the nice response as we value all of them that come our way. We hope to see you again real soon at our Comfort Inn Louisville South. More

Wheatfield, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 30, 2014

Staff was very nice and friendly. Pleasant atmosphere I. Hotel lobby. Room was very spacious and clean. Breakfast was okay with the usual eggs, waffles, cereal, fruit, etc. would definitely stay here again.

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Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thank you for the positive feedback as we cherish all the compliments we get so we can continue on doing the right things here at our Comfort Inn Louisville South. More

Columbia, Kentucky
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 15, 2014

I have stayed in several different hotels in the area and find this one to be the best value. It is very clean, spacious rooms, refrigerator in room, nice staff. Just seven miles from the fairgrounds. I wondered why a hotel off the interstate like a Comfort Inn would rank a 3-star on Priceline but when I arrived I was... More

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Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thanks for sharing with everyone about some of the awesome amenities that are included in every guests stay when they choose our Comfort Inn Louisville South as their home away from home during National Farm Machinery Show and all other events at the fairgrounds. More

Fairview Heights, Illinois
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 9, 2014

We were very disappointed in this location. I know it can be improved upon. The bathroom needed a serious cleaning! Carpet was wet upon our arrival! Why did they book us in this room if the carpet was wet?! Breakffast was mediocre but not sensational!

Was this review helpful? Yes 2
Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thank you for your feedback and I apologize for the inconveniences that you experienced during your stay about wet carpet which was shampooed but not dry fully. I will address this issue with our team and to correct them for our all future guests. More

Prudenville
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 2, 2014

After traveling for several days we arrived in Shephardsville to see family. Some of the reports for this hotel were not encouraging but since there were a fair number of good reviews and they took Corporate Lodging we decided to try it. What a great experience. The front desk clerk was so helpful and friendly Lobby was well lit and... More

Was this review helpful? Yes 2
Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

I am glad to hear that you were well taken of. I will share your comments with our staff. Thank you for being our guest and for sharing. We hope to see you again soon at our Comfort Inn Louisville South when you are back in town to visit your family.   More

Brazil, Indiana
Top Contributor
53 reviews 53 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 13, 2014

We enjoyed our stay at the Best Western. The room was newly remodeled and very clean. It was very relaxing and close to the Distelleries that we wanted to see. Breakfast was good as it had alot of varity to choose from. We would stay again. Thanks for the accomidations.

Was this review helpful? Yes
Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thanks for sharing with everyone about some of the awesome amenities that are included in every guests stay when they choose our Comfort Inn Louisville South as their home away from home! Hope you have a great time on Bourbon Trail Trip. More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 12, 2014

Cleanliness of this hotel is very low. Maintenance is questionable. Hotel appears to be lacking prideful leadership (management). I understand housekeeping may not be able to remove stains from comforters and are awaiting new bedding from corporate; but, heavy soil on bed skirts, thick layer of dust on A/C vents and behind fridge, food stuck on carpet, hair on bathroom... More

Was this review helpful? Yes 1
Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our... More

Travelers are raving about these Shepherdsville hotels

Parker Colorado
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 23, 2014

Late into the night, tossing and turning, my mind kept thinking about Michael Jackson's Smooth Criminal lyric: He Came Into Her Apartment, He Left The Bloodstains On The Carpet. This hotel looks fantastic on the outside and in the lobby/breakfast area (currently undergoing remodeling?). But the room? Dirty floors, sink was not cleaned, sheets were thin and not tucked in... More

Was this review helpful? Yes
Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

Thank you for your review. I am disappointed to hear that our room had a rust stain on carpet from the fridge and staff service didn't meet your expectations. This critical feedback will be used in training our staff and we have repaired the carpet stain from the fridge. I apologize for this bad experience. More

Louisville, Kentucky
1 review
3 of 5 stars Reviewed March 27, 2014 via mobile

I normally stay at a different brand hotel with equal value to clear points but I was forced to stay here due to late booking. I arrived walking past the front desk person smoking a cigarette outside. Waited for 5 minutes so she could FINISH her cigarette! Got to the room which was fine, save for the extention pole someone... More

Was this review helpful? Yes
Sam P, Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our team and management. We do hope you give us another chance as we will definitely improve... More

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Additional Information about Comfort Inn Sheperdsville - Louisville South

Address: 191 Brenton Way, Shepherdsville, KY 40165
Phone Number:
Location: United States > Kentucky > Shepherdsville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Sheperdsville - Louisville South 3*
Number of rooms: 79
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Also Known As:
Comfort Inn Pirate`s Bay Indoor Water Park Hotel Shepherdsville

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