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Country Hearth Inn - Shelbyville

100 Howard Drive, Shelbyville, KY 40065
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Country Hearth Inn - Shelbyville
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Country Hearth Inn - Shelbyville
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33 Reviews from our TripAdvisor Community

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Traveler rating
    11
    12
    4
    4
    2
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2
9
3
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (33)
  • Mar-May only
    (4)
  • Jun-Aug only
    (9)
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    (11)
  • Dec-Feb only
    (9)
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Cincinnati, Ohio
1 review
2 of 5 stars Reviewed 2 days ago NEW

I asked to see a room before reserving it. I was told it was a non-smoking room. Immediately upon entering my room, I could smell cigarette smoke. It was tolerable so I decided to stay because the room appeared to be clean and the price was very affordable. I now regret not reporting the smell to the front desk upon... More 

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Atlanta, Georgia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed June 7, 2015

I think the title says it all. The other reviewers used kind words, such as Budget & Sufficient & convenient from point A to B. We found it dark, dank, minimal lighting so the rough parts didn't show till you opened the curtains to the light of day. It would be worth 15 minutes more driving to find something with... More 

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Northwood, Iowa
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 19, 2015

We found the staff very friendly, the rooms clean and the bed comfy. The rooms are, however, dark with minimal lighting. There are few electrical outlets and some of them were so loose plugs would fall out. Bringing this to the attending of the manager made no difference. The included breakfast was minimal...all carbs. There were some bananas but, otherwise,... More 

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Manchester, MA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 19, 2015

I stayed here for convenience, rather than head home from Louisville to Lexington when I couldn't leave Louisville until 930 pm, and had to be back in L'ville by 745 am. Saved me an hour, and this hotel is worth the while. I found check-in process smooth, the room clean, and the bed comfortable. I've taken to using my wireless... More 

Was this review helpful? Yes 1
Jasper, Alabama
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 18, 2014 via mobile

We felt safe and secure, well lite parking lot. Had room (parking area) for our big truck and trailer. Our room was very clean. Bathroom super clean. Smelled good, beds were comfortable, good pillows. Welcomed our dog, very important to us. Breakfast was minimal, but sufficent. Cereal, bagals, pastries. Very good coffee. We would stay again.

Was this review helpful? Yes 1
countryhearthinnky, Manager at Country Hearth Inn - Shelbyville, responded to this review

Thank you very much for staying with us, We'r happy that we are able to satisfy your needs. we hope to see you again. Thanks alot . More 

Shelbyville, Kentucky
1 review
2 of 5 stars Reviewed May 14, 2014

Your not aloud to let anyone come see you in a hotel that you paid for. So if you're going to visit family don't stay here. Employees aren't very nice. The room was alright but as for customer service it sucked. I will not be coming back to stay at a hotel with so many restrictions and poor treatment.

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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 11, 2014 via mobile

I stayed there for 1 night after I read the reviews and I was so dissappointed. I left and went to another hotel. The rooms are very outdated, filthy, and my room had bugs in the bathroom and in the carpet. And when I tried to ask for service and a refund, they said they could not help me. I... More 

Was this review helpful? Yes 4
Los Angeles, California
1 review
4 of 5 stars Reviewed February 9, 2014

I stayed 11 days t the Country Hearth Inn recently. With this much time in one location you get a good feel for the place and we always felt at home. The rooms were neatly cleaned, the TVs are nice, and the refrigerator and microwave were real time savers for us. Friendly staff and a great rate.

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Shelbyville, Kentucky
1 review
5 of 5 stars Reviewed January 17, 2014

This hotel was very clean and the service was great. I lost my credit card while there, and the manager was very concerned and responsive. I finally found the card in my room, but I very much appreciated his concern. Very friendly and professional service. I have stayed in another top rated hotel in Shelbyville on past business, but can... More 

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