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Country Hearth Inn - Shelbyville

100 Howard Drive, Shelbyville, KY 40065
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Country Hearth Inn - Shelbyville
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Ranked #4 of 5 Hotels in Shelbyville
A recent review
3 of 5 stars reviewed 6 days ago
Foodwriter50459 Northwood, Iowa
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31 reviews from our community

Traveler rating
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    12
    4
    2
    2
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2
8
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northwood, Iowa
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We found the staff very friendly, the rooms clean and the bed comfy. The rooms are, however, dark with minimal lighting. There are few electrical outlets and some of them were so loose plugs would fall out. Bringing this to the attending of the manager made no difference. The included breakfast was minimal...all carbs. There were some bananas but, otherwise,... More 

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Manchester, MA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2015

I stayed here for convenience, rather than head home from Louisville to Lexington when I couldn't leave Louisville until 930 pm, and had to be back in L'ville by 745 am. Saved me an hour, and this hotel is worth the while. I found check-in process smooth, the room clean, and the bed comfortable. I've taken to using my wireless... More 

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Jasper, Alabama
Top Contributor
64 reviews 64 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 18, 2014 via mobile

We felt safe and secure, well lite parking lot. Had room (parking area) for our big truck and trailer. Our room was very clean. Bathroom super clean. Smelled good, beds were comfortable, good pillows. Welcomed our dog, very important to us. Breakfast was minimal, but sufficent. Cereal, bagals, pastries. Very good coffee. We would stay again.

Was this review helpful? Yes 1
countryhearthinnky, Manager at Country Hearth Inn - Shelbyville, responded to this review

Thank you very much for staying with us, We'r happy that we are able to satisfy your needs. we hope to see you again. Thanks alot . More 

Shelbyville, Kentucky
1 review
2 of 5 stars Reviewed May 14, 2014

Your not aloud to let anyone come see you in a hotel that you paid for. So if you're going to visit family don't stay here. Employees aren't very nice. The room was alright but as for customer service it sucked. I will not be coming back to stay at a hotel with so many restrictions and poor treatment.

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 11, 2014 via mobile

I stayed there for 1 night after I read the reviews and I was so dissappointed. I left and went to another hotel. The rooms are very outdated, filthy, and my room had bugs in the bathroom and in the carpet. And when I tried to ask for service and a refund, they said they could not help me. I... More 

Was this review helpful? Yes 4
Los Angeles, California
1 review
4 of 5 stars Reviewed February 9, 2014

I stayed 11 days t the Country Hearth Inn recently. With this much time in one location you get a good feel for the place and we always felt at home. The rooms were neatly cleaned, the TVs are nice, and the refrigerator and microwave were real time savers for us. Friendly staff and a great rate.

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Shelbyville, Kentucky
1 review
5 of 5 stars Reviewed January 17, 2014

This hotel was very clean and the service was great. I lost my credit card while there, and the manager was very concerned and responsive. I finally found the card in my room, but I very much appreciated his concern. Very friendly and professional service. I have stayed in another top rated hotel in Shelbyville on past business, but can... More 

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Auburndale, Florida
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 3, 2013 via mobile

We stayed in a king room with a large jacuzzi suite .we usually stay in Louisville but there was no rooms available in the most of the city lucky for us this hotel is a pleasure spotless clean a great value the front desk was so helpful and nice the towels and bedding were Snow White it was worth the... More 

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Wake Forest, North Carolina
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 4, 2013

When I returned home I had a message on my phone from the manager accusing me of smoking in the room. When I told him we did not smoke in the room he as much as called me a liar. I cannot be in a room with smoke, I use a breathing machine at night. Needless to say, this phone... More 

Was this review helpful? Yes 6
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