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BEST WESTERN Shelbyville Lodge

Certificate of Excellence
2.5 of 5
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115 Isaac Shelby Drive, Shelbyville, KY 40065
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BEST WESTERN Shelbyville Lodge
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Ranked #1 of 5 Hotels in Shelbyville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Jo-Ann G Blue Springs, Missouri
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213 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blue Springs, Missouri
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a beautiful hotel, very clean and located right off I64. Beds are comfortable. The pool is very nice and they even have popcorn in the lobby! The front desk clerk was very welcoming. There was a wedding party staying at the hotel which concerned me (the noise). He assured me that our room was far away from the... More 

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Newport News
3 of 5 stars Reviewed 2 days ago NEW

100$ for a cigarette stinking, non-smoking room and the pool was closed. On a trip from VA with a 13 yr old boy who had nowhere to let out his energy. We chose this hotel because of the pool, but it was closed!

Review collected in partnership with Best Western

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gmbwskc, General Manager at BEST WESTERN Shelbyville Lodge, responded to this review

We base our decision on opening and closing the pool on accuweather. If a storm front is moving through we close the pool for the safety of our guest. from the staff at the Shelbyville Best Western Lodge we apologize for the inconvenience. More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very great hotel! Everyone was very nice, the hotel was very clean, the front desk clerk Terri was very professional. If you need anything all you have to do is ask for the general manager Dustin, he will take good care of ya. I'll be staying there again very soon.

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Catonsville, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

For purposes of needing a place to lay my head and take a shower after a long day of driving, this hotel is exactly what was needed. They accommodate pets, (My travel partner) and clean, equipped rooms were exactly what we needed.

Review collected in partnership with Best Western

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Oakville, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I had booked through expedia and paid in full for the room. I received a call from the hotel on the night of the check in at about 5pm, they asked me if I was still coming to the hotel. I asked why they were calling as the room was already paid in full. The response was they were hoping... More 

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gmbwskc, General Manager at BEST WESTERN Shelbyville Lodge, responded to this review

It is our practice to contact all guest whom arrive past 7pm, because it has become a practice by guest to challenge credit card transactions with no signature, Therefore the hotel loses revenue so we apologize for the inconvenience, but as stated your room was waiting for you. More 

Columbus, United States
1 review
3 of 5 stars Reviewed 1 week ago

Our basketball team stays at this hotel every year and have had no issues until this year. The manager working named Justin was rude to many of my parents that had booked rooms for the weekend. The internet did not work for two days, the AC in my room was not working, the pool was not working. None of these... More 

Review collected in partnership with Best Western

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

I usually try to get either Best Western or Comfort Inn Suites whenever I have to stay over for business and Best Western is always a great option. This particular one had great guest service, clean rooms,plenty of amenities,good wifi signals,and nice televisions. I don't have anything to say except if you don't like this place, then you will need... More 

Review collected in partnership with Best Western

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Buckhannon, West Virginia
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I've now stayed at this particular hotel, on at least 7 occasions, totaling a minimum of 17 nights, over the past 2+ years, and it's still not only the "best, Best Western" I've been a guest at (for a number of reasons.!), but also the most truly accommodating, friendly staffed, and "price-worthy" hotels I've been to, during my MANY years... More 

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Newport, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Nice motel and excellent front desk clerk. She even called me once I got into the room to check on my pleasure with the room and to see if I needed anything. Breakfast bar was well stocked. Only fault with this motel was NO ice available on the floors.... I found two ice machines and both had been worked on... More 

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 2 weeks ago

The motel was very clean. The staff were very helpful,even recommending a restaurant for dinner. He even drew me a map.The pool was clean and there were towels there also. Only problem was that there was no ice. Later that evening was able to get ice. Next morning-no ice. Needed a little to keep the left overs cool so we... More 

Review collected in partnership with Best Western

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