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BEST WESTERN Shelbyville Lodge

Certificate of Excellence
2.5 of 5
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115 Isaac Shelby Drive, Shelbyville, KY 40065
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BEST WESTERN Shelbyville Lodge
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Ranked #1 of 5 Hotels in Shelbyville
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Vicki R Santa Cruz, United States
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221 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Santa Cruz, United States
3 of 5 stars Reviewed 2 days ago NEW

The staff is great, but there are some improvements to be made. The staff ran big commercial fans in the hallway, which so happened to by next to my room. The tiles behind the toilet were broken and rusty. The air from the air conditioner smelled moldy and mold was visible. I requested a quiet room but unfortunately, I was... More 

Review collected in partnership with Best Western

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Alabama, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel location. Close to Louisville, Lexington. My room was neat and clean. Beds are comfortable. Hotel employees are very nice. I would recommend staying there. Nice pool and courtyard area.

Review collected in partnership with Best Western

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West Liberty, Kentucky
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff was very friendly and informative. They were helpful, as we needed to get car tires replaced and they sent us to a place where we got right in. The room was very clean and up to date. We loved the pool area, loved that it was enclosed.

Review collected in partnership with Best Western

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Germany
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel, rooms, pool, ... were clean. The staff was really friendly and helped immediately. Free coffee all day and free Popcorn in the afternoon. When we are again in this area, we come back. Thanks for the nice time there.

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1 review
1 of 5 stars Reviewed 2 weeks ago

This was the WORST hotel I have stayed at in a long time. I do a lot of travel all over the country and abroad. At least 10 days a month in a hotel. I was traveling for business but we had our families with us. We show horses and travel to horse shows. There was blood on the shower... More 

Review collected in partnership with Best Western

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gmbwskc, General Manager at BEST WESTERN Shelbyville Lodge, responded to this review

So sorry for the inconvenience of your stay at the Best Western Shelbyville Lodge, we strive to be the best hotel in the area and In the state, after reviewing your stay all we had available that evening was smoking rooms, when you book through a third party website such as expedia or hotwire etc.. they never tell you smoking... More 

Ashland, OR
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall, it was fine. About what you expect at a Best Western in a small city for roughly $100 a night. No major complaints except... After nightfall, it was easily the darkest hotel room I've ever stayed in! One wall very dark, other walls mid-tone, plus opaque brown lampshades and old 40 watt incandescent bulbs. If you were a business... More 

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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was just passing thru and after booking.com completely botched my reservation at the red roof inn (avoid at all cost btw) settled across the street. Jennifer at the front desk was willing to listen to my rant, calm me down, and even signed me up for best western rewards. Hotel itself is a hotel. Bathroom and sheets were clean, room... More 

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Our room faced the pool. There were literally people within a couple feet of our windows partying until the wee hours of the morning. Across the hall, another party and noise. Which means you pay for a hotel room, but you can forget the sleep. We were just down the hall from the main lobby, and the hotel staff were... More 

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gmbwskc, General Manager at BEST WESTERN Shelbyville Lodge, responded to this review

We are very sorry for your experience. The weekend of your stay we did have two weddings in house as well as a young baseball team. At 9:00PM one of our front desk clerks went to the pool area to quiet down the guests. The clerk then returned to the pool area and shut it down at 10:00PM. As there... More 

Blue Springs, Missouri
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a beautiful hotel, very clean and located right off I64. Beds are comfortable. The pool is very nice and they even have popcorn in the lobby! The front desk clerk was very welcoming. There was a wedding party staying at the hotel which concerned me (the noise). He assured me that our room was far away from the... More 

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Newport News
1 review
3 of 5 stars Reviewed 4 weeks ago

100$ for a cigarette stinking, non-smoking room and the pool was closed. On a trip from VA with a 13 yr old boy who had nowhere to let out his energy. We chose this hotel because of the pool, but it was closed!

Review collected in partnership with Best Western

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gmbwskc, General Manager at BEST WESTERN Shelbyville Lodge, responded to this review

We base our decision on opening and closing the pool on accuweather. If a storm front is moving through we close the pool for the safety of our guest. from the staff at the Shelbyville Best Western Lodge we apologize for the inconvenience. More 

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