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Holiday Inn Express Hotel & Suites Shelbyville

2.5 of 5
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110 Clubhouse Drive, Shelbyville, KY 40065
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Holiday Inn Express Hotel & Suites Shelbyville
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Ranked #3 of 5 Hotels in Shelbyville
A recent review
4 of 5 stars reviewed 1 week ago
BetteWV Charleston, West Virginia
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84 Reviews from our TripAdvisor Community

Traveler rating
    22
    28
    16
    10
    8
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23
13
6
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Fort Wayne, Indiana
1 review
2 of 5 stars Reviewed 3 days ago NEW

We arrived late without a reservation and were offered a suite as the only room available. This was more expensive then we were hoping for but it was late and we were tired from a long day of driving. The hotel overall looked very nice so we were surprised to find our room not very clean. The floor was all... More 

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Brad M, General Manager at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review

Thank you for your review of a recent stay at our hotel. We are truly sorry to learn that you didn't find the suite to your satisfaction, we note your concern about some maintenance and housekeeping items. We are working to resolve the problems with regard to the a/c unit and condensate leaking on the floor. I am confident that... More 

Chillicothe, Ohio
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

So, my family and I decided on an impromptu trip to Louisville. After checking with many area hotels within a 30 mile radius of The Louisville slugger museum, this was all we could find. I didn't expect it to be that difficult to find a room, but I was wrong. I called and made our reservation en route to the... More 

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Brad M, General Manager at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review

I am sorry to learn of the problems you had with our room and rest assured that we will change our procedures to ensure that this sort of thing doesn't happen again. I would appreciate your calling me at (502) 647-0109 to discuss the situation and see what I can do to make things right. Thanks again for letting us... More 

Travelers are raving about these Shelbyville hotels

Charleston, West Virginia
Level Contributor
91 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped while traveling on business. Friendly professional staff at front desk. Room was clean and bed comfortable. Wi-Fi free and easy to access. They even had a restaurant guide for the area! I'll stop here next time I'm in the area.

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Brad M, General Manager at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review

Thank you for your positive review. It was our pleasure to serve you. More 

Wildomar
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had reserved a handicap accessible room with roll-in shower for a five-day visit. On arrival we were told it was no longer available even though we had specifically reserved it in advance. So we decided to stay for two days in a different room with no shower until a room opened up at the neighboring Ramada Inn ( my... More 

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Indianapolis, Indiana
2 reviews
3 of 5 stars Reviewed May 26, 2015

My family stayed for Memorial Day weekend. Here are the good and the bad: The Good: friendly employees, recognition of IHG rewards member, and location (right off of interstate). Wireless internet had good signal. Strong water pressure, clean bathroom, unclogged showerhead, and nice hot showers. Not placed next to noisy people next door. The Bad: Pool was emptied the entire... More 

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Heflin AL
Level Contributor
164 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed May 18, 2015

We were here for only one night and it was a great stay! The room was spacious and quiet and we were on the first floor. The next morning I realized that we didn't have a hair dryer and my husband went to the front desk and to tell them. Apparently, they didn't have a spare so they gave me... More 

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Illinois
Level Contributor
618 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 290 helpful votes
4 of 5 stars Reviewed May 15, 2015

We were only here for one night, but this is a very nice place and the desk staff are very friendly. We were on the first floor towards the end. The room was very clean and comfortable. It was also nice and quiet. The breakfast in the morning had a good selection. They had all the heavy fat foods like... More 

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Boston, Massachusetts
Level Contributor
4 reviews
5 of 5 stars Reviewed May 7, 2015

We had an excellent five night stay. This locale is located around 23 miles - 23 minutes - outside of Louisville. I have trouble sleeping with noise - I asked for the quietest room they could find - they accommodated us. The staff takes their work seriously - but also takes time to converse and keep their guests happy. Breakfast... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 27, 2015

This hotel is very nice clean staff was excellent everything you'd want but. Don't plan on using wifi anywhere but in the lobby! I was on the first floor second room down the hall way from front desk had no wifi at all I mean none phone would pick it up iPad would MacBook neither this is the second time... More 

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PITTSBURGH,PA
Level Contributor
92 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed April 15, 2015

USA TODAY was delivered to my hotel room door in AM, breakfast worker was very helpful, employees pleasant, room quiet. Overall a better than average Holiday Inn Express stay. Breakfast food quality typical for Holiday Inn Express, good choices, quality so- so

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