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Holiday Inn Express Hotel & Suites Shelbyville

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110 Clubhouse Drive, Shelbyville, KY 40065
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Holiday Inn Express Hotel & Suites Shelbyville
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Ranked #3 of 5 Hotels in Shelbyville
A recent review
5 of 5 stars Reviewed February 19, 2015
flsmilz41 Port Orange, Florida
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74 reviews from our community

Traveler rating
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    15
    6
    8
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19
12
6
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port Orange, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
5 of 5 stars Reviewed February 19, 2015

The rooms and facility was clean, the staff helpful and accommodating, and easily accessible. The breakfast offerings were fresh, plentiful and varied. Overall, we have been pleased with each of our visits over the past several years..

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Dundas, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 3, 2015

This hotel is further proof of Holiday Inn overall decline in comfort and services. Wireless is so faint that I had to work on the lobby. Breakfast is as simple as bagels and pre packaged eggs and bacon. The rooms are so dark you can hardly see where you are walking. Bathtub drain half plugged so you stand in water... More 

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Nashville, Tennessee
Top Contributor
117 reviews 117 reviews
111 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 31, 2015

Hotel is convenient to the highway - food choices nearby include Subway, Waffle House and Cracker Barrel - more choices within 2-4 miles drive. Good sized room, clean facility, nice staff and the internet connection was good. Will stay here again.

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Largo
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 28, 2014

We checked in November 14, 2014 and were given a wonderful hotel room. This hotel has been renovated with the result of being modern and very pleasant. There was a full size breakfast with everything you could want on the breakfast Staff was extrememely nice and a special shout out for Debbie Nelson. We had a very pleasant stay and... More 

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Fort Wayne, IN
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 5, 2014 via mobile

We booked this room through Priceline. We had 10 People in our group 7 adults and 3 small kids. On Pricelines website they offered a double queen room with special conditions and the photo showed a very large room and a pull out sleeper sofa for $108 each. Holiday Inns website clearly also sells this room as accommodating 5 people.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review

Dear 6monthtravler, Thank you for taking time to share your experience with us. It is regrettable to hear that your recent stay with us was less than satisfactory. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look... More 

Concordia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2014

The hotel staff assigned rooms perfectly for our school trip!! Definitely staying here again!! Worked with our early morning serving breakfast. Best hotel staff!!! This is a great place to stay no matter if you need 1 room or 20 rooms!!

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Top Contributor
57 reviews 57 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 30, 2014

If you have ever tried to find a decent hotel in Shelbyville you will welcome this addition. Clean rooms are kind of hard to come by. The front desk was very helpful on check-in. The rooms are fresh and well appointed. The overall property is very clean.

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Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 16, 2014

From the first minute of checking into the hotel they didn't have me in the correct room, once I got to the room the key didn't work, after an hour I was finally in the room at that time the lamp was broken, I called the front desk to ask to speak to the manager they stated he wasn't available.... More 

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Galena, Illinois
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 27, 2014

This hotel was very comfortable for the one night we stayed there. We were traveling to South Carolina and this was a good stopping point. The breakfast was very good in the morning and very tastey. The grandkids also enjoyed the pool. We would stop here again.

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LaGrange, Kentucky
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 2, 2014

I love Holiday Inn Express but this one is just average. The location is just off the interstate which is the usual. The breakfast area was small and over-crowded. The room was warm when i arrived and never really seemed to be cool enough - but it could have been that my room had two southwest facing windows that took... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review

Dear ArtTurner, Thank you for staying with us and writing our property a review. I am pleased that our location was convenient for your needs and the level of service received from our staff met your expectations. I regret however if your experience during breakfast and room condition was sub par. These points shall definitely be addressed to consider for... More 

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