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All 5 Shelbyville hotels

Holiday Inn Express Hotel & Suites Shelbyville

2.5 of 5 Hotel   |   110 Clubhouse Drive, Shelbyville, KY 40065
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Ranked #3 of 5 Hotels in Shelbyville
A recent review
4 of 5 stars Reviewed August 27, 2014
grandpa52 Galena, Illinois
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67 reviews from our community

Traveler rating
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    15
    5
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 16, 2014

From the first minute of checking into the hotel they didn't have me in the correct room, once I got to the room the key didn't work, after an hour I was finally in the room at that time the lamp was broken, I called the front desk to ask to speak to the manager they stated he wasn't available.... More

Was this review helpful? Yes 1
Galena, Illinois
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 27, 2014

This hotel was very comfortable for the one night we stayed there. We were traveling to South Carolina and this was a good stopping point. The breakfast was very good in the morning and very tastey. The grandkids also enjoyed the pool. We would stop here again.

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LaGrange, Kentucky
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 2, 2014

I love Holiday Inn Express but this one is just average. The location is just off the interstate which is the usual. The breakfast area was small and over-crowded. The room was warm when i arrived and never really seemed to be cool enough - but it could have been that my room had two southwest facing windows that took... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review

Dear ArtTurner, Thank you for staying with us and writing our property a review. I am pleased that our location was convenient for your needs and the level of service received from our staff met your expectations. I regret however if your experience during breakfast and room condition was sub par. These points shall definitely be addressed to consider for... More

2 reviews
5 of 5 stars Reviewed July 26, 2014

We had a little problem in our room... the person at the front desk (Asst manger? she should be) was very helpful and moved us to a suite. There is an outdoor pool and a continental breakfast. Including a pancake maker! The hotel is pet friendly ( a beautiful Newfoundland dog was visiting when we where there!) It is a... More

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Woodstock, Georgia
Senior Contributor
49 reviews 49 reviews
38 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 23, 2014

Stayed here on a family trip to Shelbyville. Room as suitable with no frills but no complaints. Clean, well maintained, and comfortable... all you can ask for in an overnight stay at a decent price. Bed was suitable as well as pillows and sheets. Nothing outstanding as it is a typical Holiday Inn Express. Didn't try the breakfast as I... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review

Dear rbrown9681, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More

Fincastle, Virginia
Top Contributor
61 reviews 61 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 19, 2014

Super friendly staff!! Everything was clean, quiet and comfortable! Breakfast was good and choices were sufficient. Something that makes this property even better is they are biker friendly! I was able to park my motorcycle under the cover and near the entrance, this makes things so much easier not having to take everything off and carry to room so it... More

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed July 19, 2014

Right off the highway in lovely Shelbyville, the Holiday Inn Express is clean and comfortable with all the expected amenities, including a comp breakfast with actual food (as opposed to the pre-packaged Otis Spunkmeyer lard muffins and brick-hard bagels that many chains masquerade as "breakfast"). But what really sets this hotel apart from the others is the outstanding customer service... More

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San Francisco, California
Top Contributor
57 reviews 57 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 1, 2014

This hotel has mastered some details that are often overlooked in other hotel chains. Very CLEAN! Our king room also had variety firmness pillows without asking and best of all, complete with bright LED reading lights as well as the usual side lights. Our reading and tv (LG - flat screen) time was ideally suited for comfort. While this hotel... More

Was this review helpful? Yes 1
Leavenworth, Kansas
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 22, 2014 via mobile

The Holiday Inn Express was clean and the employees were very nice and helpful. The rooms were well appointed and it is convientently located just off the interstate. I would definately stay here again if I am in the area.

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HIxsSV, Director of Sales at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review

Thank you for leaving us a review and complimenting the staff. Our goal is complete customer satisfaction and knowing you had a good overall experience means we have succeeded in reaching our goals. If you’re ever travelling through our area again, we welcome you to stay in our hotel. Thank you, from the staff at The Holiday Inn Express and... More

Wheaton, Illinois, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
4 of 5 stars Reviewed June 21, 2014

On our road trip to the Southeast from Chicago, we made stops at this facility going down and returning (we were that satisfied the first time). We were most impressed with Bethany at the front desk, but the rooms were spacious and clean and there is good walking possibilities nearby. Our only complaint was that the wifi connection was complicated... More

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HIxsSV, Director of Sales at Holiday Inn Express Hotel & Suites Shelbyville, responded to this review

We appreciate you taking time to leave us a review. It is our pleasure to ensure you have a great stay at our hotel. Thank you for acknowledging the great job Bethany has done. We strive to make each guest feel welcome and comfortable. We look forward to welcoming you back to our hotel in the near future. More

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Additional Information about Holiday Inn Express Hotel & Suites Shelbyville

Address: 110 Clubhouse Drive, Shelbyville, KY 40065
Phone Number:
Location: United States > Kentucky > Shelbyville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Shelbyville 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Express Hotel And Suites Shelbyville
Holiday Inn Shelbyville
Shelbyville Holiday Inn

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