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Comfort Suites

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2007 Colby Taylor Dr., Richmond, KY 40475
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71 Reviews from our TripAdvisor Community

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Knoxville, Tennessee
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

The bed was comfy with your choice of pillows. The location is good right off 75 with plenty of food options nearby. The wife and kid were pleased with the temperature of the pool. There is also a bowling alley close by. Overall I would recommend this hotel for a nightly stay.

Helpful?
Thank Shorty74
Myrtle Beach, South Carolina
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 7, 2015 via mobile

We stayed at this hotel for 2 nights in December 2015. The rooms were very clean and spacious. Good breakfast. Staff members were all very friendly and helpful. We travel often and when traveling in winter months always try to find hotels with indoor, heated pools for our 8 year old child. Many times, even when they say the pool... More 

Helpful?
Thank Bamatina1
Barrington, Illinois
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 28, 2015

Friday night, all the hotels on 75 were sold out it seemed and the rain kept pouring. This was a welcoming sight. Checked in .. Seth K. was great ... he really helped out from location attractions, broken fridge (instantly repaired), and great help with parking! I'd stayed at this brand the night before so fell asleep looking forward to... More 

Helpful?
Thank Sandy S
CSRichmond, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to tell us about your stay. We appreciate the kind words regarding our staff and your stay. We regret that you did not find the breakfast to your liking. We look forward to serving you in the future. More 

Pinellas Park, Florida
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed August 24, 2015 via mobile

We arrived hoping for a respite from driving. First, auto doors not working. Manually have to slide. A little awkward carrying luggage. Man staff at desk not a bit welcoming. Room had two beds which was nice. Tv had reception issues. Bed had stains on sheets, so gross. Breakfast fair, coffee was so bad out of machine that had light,... More 

Helpful?
Thank trueheartreview
CSRichmond, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to tell us about your stay with us. We regret that you did not have as satisfying a stay as you would have hoped and look forward to showing you a perfect stay with us next time. More 

Travelers are raving about these Richmond hotels

Dunbar, West Virginia
Level Contributor
137 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed July 29, 2015 via mobile

Having made an online reservation through Choice.com, I arrived at the desk. There was only one person at the desk, who stayed on the phone for a long time, not even acknowledging my presence. Finally, I was assigned to a room. The room was not in good working order, including the phone which did not function. So I had to... More 

Helpful?
Thank fpalmer321
CSRichmond, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for sharing the events of your stay with us. We apologize if our desk clerk misinformed you about our maintenance staff. We do have a maintenance staff however they only work during the day. We have addressed the issues that you raised with your stay and look forward to serving you again in the future. More 

Benton, Kentucky
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 22, 2015

For my work I have stayed here many times. However it has been quite a while sine the last time I stayed. In the time since my last stay they have worked hard. New rooms with a lot of upgrades and a lot of other changes. The staff has always been helpful and friendly and now combined with the new... More 

Helpful?
Thank David M
Liberty, Missouri, United States
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 27, 2015

We generally stay in one of the Choice Hotels, usually Comfort Inn and Suites, when we travel. This facility was one of the best that we have visited. We had a king bed suite. The bed was very comfortable and spacious. The sitting area was separated from the sleeping area by a partial wall. We had a mini-fridge and a... More 

Helpful?
Thank James H
Spruce Pine, North Carolina
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 9, 2015

This is a great motel. A suite with ample electical outlets, modern TV, Great bed, great internet and then to top it off, a Bob Evans next door and a Sartbucks next to that! And a great price $75.Awesome sauce!

Helpful?
Thank Johnbritt2013
Rushville, Indiana
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 3, 2015

We have stayed here before and it is a great stopping point on our way to visit in GA. Like before, Comfort Suites are reliable, clean, and (giggle) this one has these really neat talllll chairs in the lobby. We stayed on our way down to and back from GA. On our way back there was a group of middle... More 

Helpful?
Thank Robin S
CSRichmond, Guest Relations Manager at Comfort Suites, responded to this review

Robin, Thank you so much for your continued patronage of Comfort Suites in Richmond. It is always a pleasure for all of our team to continue to provide excellent service to our customers. We appreciate your understanding of how busy this time of year is and look forward to seeing you on your return trip through our area. More 

New York City, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 9, 2015

Booked a one night stay thru Choice Hotels app. It had recently stormed (winter storm thor I think) in the Lexington area and the hotel had some locals staying there dealing with winter. The room was a good fit for our needs. The layout of our room was door - bathroom - bed area - partial wall - sitting area.... More 

Helpful?
1 Thank NYCBella
CSRichmond, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to tell us about your stay with us. We are happy that we were able to provide you with lodging during Winter Storm Thor. It was a difficult time for everyone in the area. We are happy to hear that we met most of your expectations and we are looking into the issues that... More 

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