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Hampton Inn Richmond

2.5 of 5 1099 Barnes Mill Road, Richmond, KY 40475
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Certificate of Excellence 2014
Hampton Inn Richmond
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Hampton Inn Richmond
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216 reviews from our community

Traveler rating
    86
    74
    36
    12
    8
See reviews for
87
45
10
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Hicksville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars NEW

Good values for the money, neat & clean rooms, very comfortable bed, friendly & eager to help staff, warm complimentary breakfast, speedy internet connection. Free shuttle, although I had my own car, free parking. My favorite hotel in that area.

Review collected in partnership with Hampton

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West Terre Haute, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Very little water pressure from the shower head. But, overall a very nice room. The pool is a nice size and the hot tub worked very well. The staff were all very friendly. Each one you came into contact with smiled and greeted you. The front desk was very helpful.

Review collected in partnership with Hampton

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Battle Creek, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

All was great until we got into bed and realized the pillows felt just like the ones all Hampton Inns supposedly threw out some years ago. I guess they were just in storage or comfortable pillows are now too expensive :(

Review collected in partnership with Hampton

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Jerry748, General Manager at Hampton Inn Richmond, responded to this review

We apologize for the inconvenience you suffered with our pillows. We rely on the feedback of our guests in order to continually improve. Our housekeeping department will be informed so as to eliminate any future problem/s. You are are valued repeat customer at our location and your word matters to us! More 

Cookevile, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The house keeping staff did an excellent job with my room as always. The desk staff is friendly and fast. They have my reservation all but processed when I get there, i.e. paperwork and keys ready. I just sign in and go to my room. I like this service :)

Review collected in partnership with Hampton

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Jerry748, General Manager at Hampton Inn Richmond, responded to this review

Thank you very much! At Hampton Inn, we strive to make the check-in process as smooth and efficient as possible. Hope to see you again! More 

Fairmont, WV
Top Contributor
148 reviews 148 reviews
48 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Six of us stayed overnight in three rooms--we were all happy. This Hampton Inn is well-maintained, clean, inviting, comfortable and quiet. The staff members were friendly and helpful--especially Theresa Morris, Sales Director. Theresa went out of her way to be sure my husband and I ended up in a quiet room. We'd definitely stay there again.

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Jerry748, General Manager at Hampton Inn Richmond, responded to this review

You are very welcome! I will pass along your comments to Theresa. She is always trying to go above and beyond for our guests! More 

Berea, Kentucky
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this Hampton many times and it's always been great. This time was great as well but the hot tub was in dire need of cleaning. The smell was awful. The room was clean and the staff were friendly and the breakfast was ok. I would recommend staying at this hotel. I also think the tip jar... More 

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Jerry748, General Manager at Hampton Inn Richmond, responded to this review

Thank you for visiting! We appreciate your kind words and hope to see you again. I will also speak to our breakfast staff per your concerns. They are very accommodating when it comes to guest input. I will share your comments with our maintenance staff as well. We appreciate your input! More 

Westland
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was the biggest standard room we've ever stayed in. The hotel smells new, so I'm not sure if it's been remodeled recently, but it is very nice. The bathroom was spotless and large, plenty of counter space and room between the toilet and shower. The water pressure could have been a little better but it was still good. There... More 

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Jerry748, General Manager at Hampton Inn Richmond, responded to this review

Thank you for visiting us. We are always striving to make sure we have everything you look for in a place to stay, and then some! More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 29, 2014

Stopped here on the way from Florida during the Christmas holidays. It was convenient to I-75 but that's about the most positive thing I can say. The room was in need of a re-furb. While the beds were comfortable and the room was clean, it was a bit shabby. In the bathroom, we found a plunger wrapped in plastic lying... More 

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Jerry748, General Manager at Hampton Inn Richmond, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do... More 

United States
1 review
4 of 5 stars Reviewed December 29, 2014

In town for a friend's funeral, we had an excellent experience with this Hampton Inn. We often stay at Hampton Inns when traveling, and found this one to be very nice, as usual. The food was great on the breakfast buffet, and the service was excellent. Our room was clean and neatly kept. Nice experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jerry748, General Manager at Hampton Inn Richmond, responded to this review

Thank you so much for your stay and the time you took to make a review. Our condolences to you concerning the circumstances of your visit. We are happy to have provided you a pleasant experience during that difficult time. More 

Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 28, 2014

We checked in and then noticed that they were undergoing renovations. My husband asked about renovations and we were assured that we would not be disturbed. Really??? At 7:00 am sheetrock was being cut in the room directly below us. Drills were going off in the room directly across the hall from us. Work crews were talking loudly in hall... More 

Was this review helpful? Yes
Jerry748, General Manager at Hampton Inn Richmond, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We apologize for all the inconvenience you experienced with the renovations at our property. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We are happy to hear that you enjoyed our pool,... More 

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Additional Information about Hampton Inn Richmond

Address: 1099 Barnes Mill Road, Richmond, KY 40475
Phone Number:
Location: United States > Kentucky > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Richmond 2.5*
Number of rooms: 97
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Also Known As:
Hampton Inn Richmond Hotel Richmond
Richmond Hampton Inn

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