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Hampton Inn Richmond

2.5 of 5 1099 Barnes Mill Road, Richmond, KY 40475
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Certificate of Excellence 2014
Hampton Inn Richmond
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Hampton Inn Richmond
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209 reviews from our community

Traveler rating
    84
    70
    35
    12
    8
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83
44
10
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stopped here on the way from Florida during the Christmas holidays. It was convenient to I-75 but that's about the most positive thing I can say. The room was in need of a re-furb. While the beds were comfortable and the room was clean, it was a bit shabby. In the bathroom, we found a plunger wrapped in plastic lying... More 

Was this review helpful? Yes
Jerry748, General Manager at Hampton Inn Richmond, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do... More 

United States
1 review
4 of 5 stars Reviewed 4 weeks ago

In town for a friend's funeral, we had an excellent experience with this Hampton Inn. We often stay at Hampton Inns when traveling, and found this one to be very nice, as usual. The food was great on the breakfast buffet, and the service was excellent. Our room was clean and neatly kept. Nice experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jerry748, General Manager at Hampton Inn Richmond, responded to this review

Thank you so much for your stay and the time you took to make a review. Our condolences to you concerning the circumstances of your visit. We are happy to have provided you a pleasant experience during that difficult time. More 

Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We checked in and then noticed that they were undergoing renovations. My husband asked about renovations and we were assured that we would not be disturbed. Really??? At 7:00 am sheetrock was being cut in the room directly below us. Drills were going off in the room directly across the hall from us. Work crews were talking loudly in hall... More 

Was this review helpful? Yes
Jerry748, General Manager at Hampton Inn Richmond, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We apologize for all the inconvenience you experienced with the renovations at our property. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We are happy to hear that you enjoyed our pool,... More 

Murdo, South Dakota
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 12, 2014

We stayed here last night. We had a king study. We were most happy with the nice breakfast, good hot and cold food choices. We used the hot tub at the pool, pool area was pretty nice. Workout room had a few machines, good variety. Lobby area has a fire place and lots of seating. Our check in and check... More 

Was this review helpful? Yes
Jerry748, General Manager at Hampton Inn Richmond, responded to this review

Thank you for your visit! We appreciate your comments and concerns, and hope you pay us a visit again! More 

Sun Prairie, WI, United States
1 review
4 of 5 stars Reviewed December 8, 2014

We like Hamptons and hoped to find one as we were winding down 9 hours of driving. Saw the sign for this one and pulled in. Was very pleased with the rate, and the looks of the lobby, so checked in. For what I'm guessing is an older Hampton it was in very nice shape. Staff was all great. Breakfast... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jerry748, General Manager at Hampton Inn Richmond, responded to this review

Thank you for your kind words! I will be sure to pass them along to our staff, and we hope you indeed pay us a visit again! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

At Hampton Richmond we can always count on excellent service and accommodations. My granddaughter loves the pool and hot tub and they are both always functional and super clean. If you're looking for a Family oriented hotel that is centrally located to all the activities in the Richmond/Lexington area, the Richmond Hampton should be your destination.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jerry748, General Manager at Hampton Inn Richmond, responded to this review

Thank you very much! We at the Hampton Inn always make sure to have the accommodations our guest's look for, as well as convenient locations! More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 2, 2014

Hotel is just average but very good complimentary breakfast. Free internet speed is very slow; 0.7 Mbits/s download and 0.5 Mbits/s upload. Don't expect to do anything more intensive than simple e-mailing.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jerry748, General Manager at Hampton Inn Richmond, responded to this review

We appreciate your stay and the opportunity to serve you! More 

Ohio
Top Contributor
71 reviews 71 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 28, 2014

We stopped at the Hampton with no idea what it might be like. We had driven for 15 hours and decided to stop without doing any checking on the place. It was after midnight when we arrived and we were happy they had a room. Check in was a breeze... no one else in line! The room was large with... More 

Was this review helpful? Yes 1
Jerry748, General Manager at Hampton Inn Richmond, responded to this review

We are glad you stopped by! Thank you for your kind words. I will pass them along to the staff! More 

flowery branch
Contributor
20 reviews 20 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2014

This was a good experience overall; this location is exactly what we expect from a Hampton Inn; good room, good price, and a good breakfast! We're already booked for our next trip this way! Can't find anything to complain about.

Was this review helpful? Yes 2
Jerry748, General Manager at Hampton Inn Richmond, responded to this review

We are so happy for your visit and will be pleased to have you visit us again. Safe travels to you! More 

Kingsport, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2014

We have stayed at this facility and have always had a very pleasant experience. We recommend that you stay. The hotel is located just off the exit. Easy access to food, gas and shopping. Make this a destination stop for your family and friends.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Jerry748, General Manager at Hampton Inn Richmond, responded to this review

Thank you for your kind response as well as your repeat visits! We hope to see you again soon! More 

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Additional Information about Hampton Inn Richmond

Address: 1099 Barnes Mill Road, Richmond, KY 40475
Phone Number:
Location: United States > Kentucky > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Richmond 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Hampton Inn Richmond Hotel Richmond
Richmond Hampton Inn
Hotel Style:
#2 Family Hotel in Richmond
#4 Business Hotel in Richmond

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