We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Holiday Plaza

Hotel website
Hotel deals
100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Special Offer
Stay 2X get $50 gift card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN Holiday Plaza
Professional photos View all
Browse nearby
BEST WESTERN Holiday Plaza
Write a Review

150 reviews from our community

Traveler rating
    55
    41
    28
    18
    8
See reviews for
60
40
8
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (46)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (26)
All months
louisville, United States
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Outside looks dated but when we entered it had been remodeled and looked very nice. The staff was friendly and room was updated. The breakfast was good with hot items to choose from. No complaints except the look of the outside. Price was reasonable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Matthew V, Manager at BEST WESTERN Holiday Plaza, responded to this review

Dear Valued Guest - Thank you for staying with us and trusting us with your lodging needs! We do take pride in our hotel and are pleased to hear you enjoyed your room and our staff met your needs! Please come back and see us! More 

Matthews, NC
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Sometimes when we travel we judge a book by its cover or its parking lot. This was one of those experiences where its great to be wrong. Although it is located off a busy thoroughfare and next to a busy restaurant - you wouldn't know it stepping into your immaculate and comfortably appointed room. This is after being greeted in... More 

Was this review helpful? Yes
Matthew V, Manager at BEST WESTERN Holiday Plaza, responded to this review

Dear Valued Guest - WOW! Thank you for all the compliments in your review!! It is refreshing to hear such good things about a property we take so much pride in and work hard to give our guest's the best experience possible! Please stop back and see us!! More 

Lakeland, Florida, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were happy to arrive at our hotel this trip and find it newly renovated. Beautiful lobby and room decor. Comfy bed and cozy room. Great hot morning breakfast. After a long drive we rested and will stay again on our way back in the fall.

Review collected in partnership with Best Western

Was this review helpful? Yes
KENT
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed just for one night, arriving late and departing early, but all the staff were so helpful and pleasant: just really great hospitality! The breakfast bar was actually like a cafeteria, with the ladies serving you! Thanks again BW!

Review collected in partnership with Best Western

Was this review helpful? Yes
Erlanger, Kentucky
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

The 2 ice machines that they had were broken all week, with no effort made to fix the problem that I could see. My bed was made every day, but the sheets were only changed 1 time. I know this because I spilled something on them at the bottom. The printer was broken and didn't work every time I went... More 

Was this review helpful? Yes
Rockford, Illinois, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great value. Room was renovated, but not done well. The sink leaked. The desk chair didn't fit with the desk. It was jammed under the desk and I was not able to get it out. The "extra" lock on the door didn't work. The door itself was very difficult to open. The room was clean and I was only staying... More 

Was this review helpful? Yes
South Bend, Indiana
Top Contributor
91 reviews 91 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Got our room. standard. Looked clean. Not so much. Food left in the fridge from last people, things missing from the toiletries, someone else's toiletries left under/ behind furniture. (Clearly visible). The shower cap box was there but empty. We normally put the do not disturb sign out but since the room already had issues we wanted to see if... More 

Was this review helpful? Yes
Brigantine, New Jersey
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Renovated rooms made it ok for the price. Friendly staff and room was clean however building still old and has no elevator. Ice machine was not working but front desk did provide us with ice. Great Mexican restaurant within walking distance.

Was this review helpful? Yes
Canton, United States
1 review
3 of 5 stars Reviewed April 13, 2015

Room was great value, the rest of the building and parking lot were dated. The parking lot was hard to park in, very crowded and hard to get into spot due to truck (not all the hotel's fault). Really comfortable bed and the room was updated, but not the rest of the site.

Review collected in partnership with Best Western

Was this review helpful? Yes
Top Contributor
82 reviews 82 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 6, 2015

The Best Western Holiday Plaza is a clean, no frills hotel conveniently located just off of I75. We booked last minute through Expedia and got a double queen room. The room was relatively large with an extra large disabled-friendly bathroo, equipped with handrails in tub and next to toilet. Bed was comfortable, and despite being close to the interstate, it... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Hotel & grounds (3)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Dining (6)
Viewed
Bathroom (3)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (3)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities