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All 14 Richmond hotels

BEST WESTERN Holiday Plaza

2.0 of 5 Hotel   |   100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
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64%
Ranked #4 of 14 hotels in Richmond
A recent review
5 of 5 stars reviewed 3 weeks ago
RobertShroyer Galion, Ohio
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  • Reviews (97)
  • Photos (30)
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97 people have reviewed this hotel

Traveler rating
    36
    28
    15
    12
    6
See reviews for
40
26
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Fisherville, Kentucky
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I read the reviews for this motel and decided to book it thinking the good outweighed the bad reviews. I was so disappointed. The carpets in the hallways are awful. The room carpets are not much better, the room and bath were just old. The linens and bathroom were clean but it just had a musty old feeling. The breakfast... More

Was this review helpful? Yes 1
Ocala, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Condition of this hotel is bad. Had issues with non-working toilets, lights and A/C. Lack of cleanliness is a big issue with this place. Will never stay there again. The last trip it took 3 changes of rooms before we finally settled on a room that had a dirty bathtub.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Galion, Ohio
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a typical Best Western. Nice clean rooms, good caring staff, Breakfast included. A good night of rest as we finished our southern trip. We often stay at Best Westerns as we have never found one to be dirty or unpleasant.

Was this review helpful? Yes 1
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Great reviews such as this one are what all hotels strive for. Thank you so so much for this one concerning the Best Western in Richmond, KY. Please come again. More

Wellston, Ohio
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed there because it was close to renfro valley .Nice hotel breakfast was great, pool and hot tub great we asked for joining rooms got them no problems granddaughters loved pool.would stay again.

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your review of this property in Richmond, KY. Please come again and see all the changes that will be taking place as renovations start to transform the Best Western. More

Ft. Mitchell, United States
1 review
2 of 5 stars Reviewed June 17, 2014

The room smelled musty. The carpet was damp feeling. There was no exhaust fan in bathroom to release shower steam. The air conditioner unit wasn't up to par. I/we will not stay at this specific location again.

Review collected in partnership with Best Western

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your review of this property in Richmond, KY. We do apologize for all shortcomings. Please know that these issues have been addressed, and we hope you will come again and give this property a second chance for a better first impression. More

Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 16, 2014

Under renovation - will be great when finished All facilities avail to make a stay comfortable. Pool, exercise, location, full breakfast, friendly staff. Carpet needs replaced and rooms refurbished to make a great motel but our stay was comfortable and would stay again and look for completed renovations. 72. Cost reasonable.

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your review concerning your stay with us in Richmond, KY. I apologize that everything wasn't what you hoped it would be. I would like to reassure you that these issues have been looked into and will not be an issue in the future. It is our hope that you will visit this property again and give us... More

Glasgow, Kentucky
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 15, 2014 via mobile

Located right next to the interstate. Entry to the parking lot is a breeze. Exiting the parking lot depends on traffic and can be challenging. If you are trying to get back to the interstate, you may have to turn right, go down a way, turn around in a parking lot, and come back. It sounds more inconvenient than it... More

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you very much for all your comments concerning this property in Richmond, KY. Feedback is always welcome as that is how we learn to do a better job for our guests. Renovations will take care of most of those issues, and we very much hope you will return to this property after renovations are done and tell us what... More

kentucky
2 reviews
5 of 5 stars Reviewed June 13, 2014

We stayed here in 5 rooms for a reunion and everything was great.Rooms were clean and had all we needed.the beds were a little hard but otherwise it was a great experience.we loved the hot tub after being out all day.

Review collected in partnership with Best Western

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you so much for your review of the Best Western property in Richmond, KY. I'm glad your family enjoyed staying at this property, and everyone felt at home there. Please visit again. More

Richmond, KY, United States
1 review
2 of 5 stars Reviewed June 6, 2014

The stay was ok. Some of the rooms did not smell that well. I was with my family and we came from all over to go to my nephew's graduation. The location was fine as there were a lot of restaurants and stores in the area. The bed was not that comfortable and the rooms are old. They did say... More

Review collected in partnership with Best Western

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your review of this Best Western property in Richmond, KY. I do apologize that things were not what you have the right to expect from a Best Western property. This property is undergoing a major renovation, and it is their hope you will come again when they have completed this process, as it is a top to... More

Bowling Green, KY
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 2, 2014

Friendly staff, nice clean room. The hotel is under renovation but it didn't bother us. Very convenient location. This is the only hotel I will stay at in Richmond. It has amenities like a microwave and refrigerator.

Review collected in partnership with Best Western

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your review of your stay at the Best Western Holiday Plaza Motel in Richmond, KY We appreciate your response and hope we can provide excellent service for you and your family for many, many more stays. More

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Additional Information about BEST WESTERN Holiday Plaza

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Phone Number:
Location: United States > Kentucky > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Holiday Plaza 2*
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30 photos of this hotel

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Room/suite (11)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our hotel is located on the suburbs of town and close to Interstate 75. We are 0.5 miles from Eastern Kentucky University, and 0.3 miles from our new shopping center, which includes Cinemark Movie Theatre, and much much more.Our hotel has 80 rooms on two floors, with an assortment of room typesto fit each guest needs. We offer satisfaction guarantee with each roomas we are sure you will be very comfortable at our hotel.A deluxe breakfast is served every day of the year except Christmas, and offers a variety of items such as Gravy &Biscuits, Bacon, Eggs, Fresh made waffles, Fresh Fruit, Assorted Danish, Bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee.Our Indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area. Our Fitness center opens at 5:30 AM for early bird guests who choose to go there.Our hotel is a family oriented hotel, all rooms are interior rooms and can only be accessed with a room key, for your convenience and safety. ... more   less 
Number of rooms
80

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