We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Richmond hotels

BEST WESTERN Holiday Plaza

2.0 of 5 Hotel   |   100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
Save Saved
You added BEST WESTERN Holiday Plaza to your Saves list
BEST WESTERN Holiday Plaza
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
62%
Ranked #5 of 14 Hotels in Richmond
A recent review
4 of 5 stars reviewed 3 days ago
Robert W Northwest Ohio, United States
Write a Review

107 reviews from our community

Traveler rating
    39
    29
    20
    13
    6
See reviews for
43
28
5
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Northwest Ohio, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

We have stayed at this hotel twice while visiting EKU. It's not the fanciest hotel but is nice for the cost. The staff is friendly and the breakfast is excellent! They are remodeling and we noticed improvements between our visits especially to the rooms. Beds were very comfortable and the rooms were very clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
Hicksville, OH, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Just needed a stop over as we traveled to Virginia for a funeral. This is a very nice hotel. Very clean and comfortable. The breakfast was good and we liked the way it was set up with a lady serving. It seemed much easier for her to work and keep thing stocked than the way most hotels do it.

Review collected in partnership with Best Western

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

This Best Western property in Richmond, KY, was very pleased that you enjoyed your stay this past week, please visit again when renovations are all done, Everything should be even better. More

Primm Springs
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The whole place is dated although new carpet in the hallway and other renovations seem to be happening. No objectionable odor or filth detected. Bathroom was small but counter-space good. Tub had mat and shower-head provided good flow. My biggest complaint was the tiny toilet. Old and outdated. AND .... TV reception! If you are use to HD, forget about... More

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your response concerning your stay in Richmond, KY. Renovations are going well and should be near completion by the end of the year. Please visit again and let us know your thoughts about the new look. More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I can agree it needs remodeling. Room was musty. Tiny bathroom that the door didn't want to shut on. Ac could be colder. Old decor and alarm clock. The tv was nice. Nice remote. Bed comfy. However every time the ac kicked on made the door click and made us keep waking up like someone was trying to come in.... More

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your response concerning your stay with us in Richmond, KY. Renovations are going good, hotel looks to be near completion by the end of the year. Please come again. More

United States
1 review
3 of 5 stars Reviewed 4 weeks ago

carpets smelled like smoke and mildew. rooms had a dank musty odor, and seem outdated. TV had a fuzzy and snowy picture, not good for a "hd tv" pool was probably an outdoor pool at one point, can tell by the bottom of it, and water was "funny", tasted very, very salty or swampy if any got in your mouth... More

Review collected in partnership with Best Western

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your comments concerning your stay at the Best Western in Richmond, KY. This property is undergoing much needed renovations and will soon be a much better place to stay than when you were there, we hope you will visit there again and give the a second chance at a better first impression. Thanks, and please accept this... More

Louisville, Kentucky, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Dropped our child off at school EKU. Nice hotel just a few min from Campus. Clean nice room got a good nights sleep. This place will be really great once the renovations are all done. Pool was nice for a relaxing swim & hot tub to end the night. Hote staff was VERY nice and really seemed to care that... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you so much for your time and your comments concerning your stay in Richmond, KY at this Best Western property. Renovations are under way and hopefully will create a wonderful new environment at this property, Please visit again in the future, and again Thank You. More

Top Contributor
84 reviews 84 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 12, 2014 via mobile

When we checked in we had reserved a first floor room but they had us on the second. Fortunately they were able to switch us bit it is frustrating when you make a reservation with specifics that they are not kept in the system. Due to the remodeling, things were in disarray. The outside doors of the hotel were suppose... More

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your time to let us know about your stay with us in Richmond, KY. Your comments are appreciated and duly noted. The renovations that are taking place at this property are definitely needed and will continue until all facets of the motel are taken care of. Please come again. Again, thank you. More

Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 2, 2014

We stayed here for an overnighter while travelling. The staff was friendly and professional. The beds were comfortable and they had a full breakfast in the morning ( nice for families). It looked like they were remodeling which would be good. The carpeting definitely needs to be replaced. Unfortunately the place was not very clean, our room obviously wasn't vacuumed,... More

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you very much for your survey concerning our property. As you can see we are under a major renovations project, I do apologize for everything that is out place. There isn't very much I can do at this time to change your mind I'm aware, but when the new stuff gets put in hopefully you will come again and... More

Lexington, Kentucky
Top Contributor
77 reviews 77 reviews
26 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed August 1, 2014

Friends, I hated everything about it. Starting with the dark green carpet installed in the 80's that showed every string, piece of fuzz and every wayward swipe of TP, I hated it. I hated the parking lot. Even from there you could spot the old, mildewed, faded drapes in the windows. I hated the halls. More bad green carpet, missing... More

Was this review helpful? Yes 1
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your survey. We are undergoing renovation and hopefully will have a like-new hotel over the next few months. Please come and see us again in the future. More

Belle, Mo
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

We usully stay at this Best western at least 15 times a year. We have had no problems and will continue to return. The are currently remodeling to upgrade the motel. this is wher my family also stays when they visit.

Review collected in partnership with Best Western

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your survey concerning your stay in Richmond, KY. This property is under a major renovation project, we appreciate any patience and understanding during this process. Please come and visit us again the future. More

Owners: What's your side of the story?
If you own or manage BEST WESTERN Holiday Plaza, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Holiday Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Holiday Plaza

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Phone Number:
Location: United States > Kentucky > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Holiday Plaza 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Travelocity, Priceline, Tingo, Odigeo, Otel, Venere and HotelsClick so you can book your BEST WESTERN Holiday Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

30 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (2)
Viewed
Dining (5)
Viewed
Pool/beach area (2)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Richmond with
any amenities