Visited Richmond, KY for a family wedding and stayed here 2 nights. The room was spacious and comfortable with a king bed, couch, refrigerator, microwave etc. Breakfast was good, especially the woman who worked there helping everybody get their food. There was a variety of hot and cold options. The indoor pool area and hot tub were pleasant, but that's... More

This is an older hotel, looks to be an old Holiday Inn. In its hay day it was probably one of the nicest in town but showing some age now. The room was clean and the bed was great, plenty of pillows and a very convenient location as well a great price made this a no brainer. The breakfast was... More

We wanted a hotel with an indoor pool and good breakfast and found a winner! The rooms were not fancy, but they were nice with a refrigerator and microwave. The pool was large and very nice -- with a great view of the sunset! The breakfast had great variety and the hot dishes even had someone there to serve. The... More

We had a good trip to richmond,ky. I had a shooting sports compition. We stayed at best western because their pool and hot tub was awsome. The room service was good. The trip took us 5 hrs and 30 mins. More

We went to Richmond, KY to visit family and friends. Our family members living there recommended this hotel for the convenient location and amenities. The staff was very friendly and helpful. Not sure of the lay-out of the land the front desk staff provided maps and information to get around with confidence. The hot breakfast was a surprise. The lady... More

our room had water damage and was smelling of mold and other crazy smells! it was non smoking section but i felt like i was in a chimney. the AC was leaking and needless to say i immediately had respiratory problems. i complained and i could not be moved since the hotel was over booked. next day i was moved... More

OWill work for a short stay. Really comfortable beds. Pool was kinda old but indoors which was a plus. The hallways carpeting could have been replaced about 5 years ago. But it was fine for one quick night driving through. The security seemed really good as it was right off the freeway. More

We were visiting Eastern Kentucky University as part of our college road trip and chose this hotel because of the value it offered. This little gem surprised us after having spent two nights at the Worst Western Inn in Morgantown West Virginia. The hot breakfast was excellent. The indoor pool was large and the staff was friendly. Our room was... More

We stayed two nights while visiting Eastern Kentucky University with our daughter. It was the first time we have been to Richmond, but since our daughter has decided to attend Eastern will be visiting a lot more in the coming years- we just won't be staying at the Best Western. First, I'll say that all the hotel staff members were... More