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All 14 Richmond hotels

BEST WESTERN Holiday Plaza

2.0 of 5 Hotel   |   100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
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Ranked #5 of 14 Hotels in Richmond
A recent review
5 of 5 stars reviewed yesterday
Georgia E indiana, United States
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109 reviews from our community

Traveler rating
    41
    29
    20
    13
    6
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44
29
5
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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indiana, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Nice friendly staff,excellent for any trip Hot tub and indoor pool is always the right temp for relaxing and exercise room is great i would recommend to use all they have for you and if you do you will find that for the price it is unbelievable.

Review collected in partnership with Best Western

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Martinez, GA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Welll as you can see I do not write english to good I am from Colombia, South America but I have live in this county for the last 38 years and retired from GM I just can say your hotel its very very good and I do no not know what else to say to comply with the 200 caracter... More

Review collected in partnership with Best Western

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you very much for your nice review of this Best Western property in Richmond, KY. Please visit again. More

Northwest Ohio, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel twice while visiting EKU. It's not the fanciest hotel but is nice for the cost. The staff is friendly and the breakfast is excellent! They are remodeling and we noticed improvements between our visits especially to the rooms. Beds were very comfortable and the rooms were very clean.

Review collected in partnership with Best Western

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for responding to our on line survey concerning your stay with this Best Western in Richmond, KY. Your comments are appreciated, please visit this property again when they are done with renovations. More

Hicksville, OH, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Just needed a stop over as we traveled to Virginia for a funeral. This is a very nice hotel. Very clean and comfortable. The breakfast was good and we liked the way it was set up with a lady serving. It seemed much easier for her to work and keep thing stocked than the way most hotels do it.

Review collected in partnership with Best Western

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

This Best Western property in Richmond, KY, was very pleased that you enjoyed your stay this past week, please visit again when renovations are all done, Everything should be even better. More

Primm Springs
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The whole place is dated although new carpet in the hallway and other renovations seem to be happening. No objectionable odor or filth detected. Bathroom was small but counter-space good. Tub had mat and shower-head provided good flow. My biggest complaint was the tiny toilet. Old and outdated. AND .... TV reception! If you are use to HD, forget about... More

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your response concerning your stay in Richmond, KY. Renovations are going well and should be near completion by the end of the year. Please visit again and let us know your thoughts about the new look. More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 25, 2014

I can agree it needs remodeling. Room was musty. Tiny bathroom that the door didn't want to shut on. Ac could be colder. Old decor and alarm clock. The tv was nice. Nice remote. Bed comfy. However every time the ac kicked on made the door click and made us keep waking up like someone was trying to come in.... More

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your response concerning your stay with us in Richmond, KY. Renovations are going good, hotel looks to be near completion by the end of the year. Please come again. More

United States
1 review
3 of 5 stars Reviewed August 21, 2014

carpets smelled like smoke and mildew. rooms had a dank musty odor, and seem outdated. TV had a fuzzy and snowy picture, not good for a "hd tv" pool was probably an outdoor pool at one point, can tell by the bottom of it, and water was "funny", tasted very, very salty or swampy if any got in your mouth... More

Review collected in partnership with Best Western

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your comments concerning your stay at the Best Western in Richmond, KY. This property is undergoing much needed renovations and will soon be a much better place to stay than when you were there, we hope you will visit there again and give the a second chance at a better first impression. Thanks, and please accept this... More

Louisville, Kentucky, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

Dropped our child off at school EKU. Nice hotel just a few min from Campus. Clean nice room got a good nights sleep. This place will be really great once the renovations are all done. Pool was nice for a relaxing swim & hot tub to end the night. Hote staff was VERY nice and really seemed to care that... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you so much for your time and your comments concerning your stay in Richmond, KY at this Best Western property. Renovations are under way and hopefully will create a wonderful new environment at this property, Please visit again in the future, and again Thank You. More

Top Contributor
84 reviews 84 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 12, 2014 via mobile

When we checked in we had reserved a first floor room but they had us on the second. Fortunately they were able to switch us bit it is frustrating when you make a reservation with specifics that they are not kept in the system. Due to the remodeling, things were in disarray. The outside doors of the hotel were suppose... More

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your time to let us know about your stay with us in Richmond, KY. Your comments are appreciated and duly noted. The renovations that are taking place at this property are definitely needed and will continue until all facets of the motel are taken care of. Please come again. Again, thank you. More

Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 2, 2014

We stayed here for an overnighter while travelling. The staff was friendly and professional. The beds were comfortable and they had a full breakfast in the morning ( nice for families). It looked like they were remodeling which would be good. The carpeting definitely needs to be replaced. Unfortunately the place was not very clean, our room obviously wasn't vacuumed,... More

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you very much for your survey concerning our property. As you can see we are under a major renovations project, I do apologize for everything that is out place. There isn't very much I can do at this time to change your mind I'm aware, but when the new stuff gets put in hopefully you will come again and... More

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Additional Information about BEST WESTERN Holiday Plaza

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Phone Number:
Location: United States > Kentucky > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Holiday Plaza 2*
Number of rooms: 80
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