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BEST WESTERN Holiday Plaza

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100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Best prices for: 1 room 1 guest
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BEST WESTERN Holiday Plaza
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BEST WESTERN Holiday Plaza
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153 Reviews from our TripAdvisor Community

Traveler rating
    57
    42
    28
    18
    8
See reviews for
63
40
8
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (153)
  • Mar-May only
    (49)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (26)
All months
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed here several times and as usual our stay was great! There were some parking lot issues on our last stay but those were taken care of. Very neat and clean now. Rooms were clean and fresh and the breakfast has a nice variety. Staff were friendly and helpful.

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Jacksonville, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

The hotel has been going through a remodel, but it is still a lovely place to stay. We think that the rooms are spacious, clean and comfy. The breakfast, that is included with your stay is always great. This hotel has some of the friendliest staff people around. There are restaurants within walking distance. Our favorite is right next door... More 

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Somerset, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel because we were in Richmond to see our son graduate from EKU. The staff is considerate and friendly. The room was newly renovated and CLEAN. We had a issue with our air conditioner the second night we stayed but we were promptly moved to another room just across the hall. I would recommend this hotel.... More 

Review collected in partnership with Best Western

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louisville, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Outside looks dated but when we entered it had been remodeled and looked very nice. The staff was friendly and room was updated. The breakfast was good with hot items to choose from. No complaints except the look of the outside. Price was reasonable.

Review collected in partnership with Best Western

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Matthew V, Manager at BEST WESTERN Holiday Plaza, responded to this review

Dear Valued Guest - Thank you for staying with us and trusting us with your lodging needs! We do take pride in our hotel and are pleased to hear you enjoyed your room and our staff met your needs! Please come back and see us! More 

Matthews, NC
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sometimes when we travel we judge a book by its cover or its parking lot. This was one of those experiences where its great to be wrong. Although it is located off a busy thoroughfare and next to a busy restaurant - you wouldn't know it stepping into your immaculate and comfortably appointed room. This is after being greeted in... More 

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Matthew V, Manager at BEST WESTERN Holiday Plaza, responded to this review

Dear Valued Guest - WOW! Thank you for all the compliments in your review!! It is refreshing to hear such good things about a property we take so much pride in and work hard to give our guest's the best experience possible! Please stop back and see us!! More 

Lakeland, Florida, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were happy to arrive at our hotel this trip and find it newly renovated. Beautiful lobby and room decor. Comfy bed and cozy room. Great hot morning breakfast. After a long drive we rested and will stay again on our way back in the fall.

Review collected in partnership with Best Western

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KENT
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed just for one night, arriving late and departing early, but all the staff were so helpful and pleasant: just really great hospitality! The breakfast bar was actually like a cafeteria, with the ladies serving you! Thanks again BW!

Review collected in partnership with Best Western

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Erlanger, Kentucky
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 5 weeks ago

The 2 ice machines that they had were broken all week, with no effort made to fix the problem that I could see. My bed was made every day, but the sheets were only changed 1 time. I know this because I spilled something on them at the bottom. The printer was broken and didn't work every time I went... More 

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Rockford, Illinois, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 23, 2015

Great value. Room was renovated, but not done well. The sink leaked. The desk chair didn't fit with the desk. It was jammed under the desk and I was not able to get it out. The "extra" lock on the door didn't work. The door itself was very difficult to open. The room was clean and I was only staying... More 

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South Bend, Indiana
Top Contributor
94 reviews 94 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed April 23, 2015

Got our room. standard. Looked clean. Not so much. Food left in the fridge from last people, things missing from the toiletries, someone else's toiletries left under/ behind furniture. (Clearly visible). The shower cap box was there but empty. We normally put the do not disturb sign out but since the room already had issues we wanted to see if... More 

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