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All 14 Richmond hotels

BEST WESTERN Holiday Plaza

2.0 of 5 Hotel   |   100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
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Ranked #5 of 14 hotels in Richmond
A recent review
3 of 5 stars reviewed 1 week ago
Melinator85
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  • Reviews (104)
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104 people have reviewed this hotel

Traveler rating
    38
    28
    19
    13
    6
See reviews for
42
28
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I can agree it needs remodeling. Room was musty. Tiny bathroom that the door didn't want to shut on. Ac could be colder. Old decor and alarm clock. The tv was nice. Nice remote. Bed comfy. However every time the ac kicked on made the door click and made us keep waking up like someone was trying to come in.... More

Was this review helpful? Yes
United States
1 review
3 of 5 stars Reviewed 1 week ago

carpets smelled like smoke and mildew. rooms had a dank musty odor, and seem outdated. TV had a fuzzy and snowy picture, not good for a "hd tv" pool was probably an outdoor pool at one point, can tell by the bottom of it, and water was "funny", tasted very, very salty or swampy if any got in your mouth... More

Review collected in partnership with Best Western

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your comments concerning your stay at the Best Western in Richmond, KY. This property is undergoing much needed renovations and will soon be a much better place to stay than when you were there, we hope you will visit there again and give the a second chance at a better first impression. Thanks, and please accept this... More

Louisville, Kentucky, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Dropped our child off at school EKU. Nice hotel just a few min from Campus. Clean nice room got a good nights sleep. This place will be really great once the renovations are all done. Pool was nice for a relaxing swim & hot tub to end the night. Hote staff was VERY nice and really seemed to care that... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you so much for your time and your comments concerning your stay in Richmond, KY at this Best Western property. Renovations are under way and hopefully will create a wonderful new environment at this property, Please visit again in the future, and again Thank You. More

Top Contributor
84 reviews 84 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

When we checked in we had reserved a first floor room but they had us on the second. Fortunately they were able to switch us bit it is frustrating when you make a reservation with specifics that they are not kept in the system. Due to the remodeling, things were in disarray. The outside doors of the hotel were suppose... More

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your time to let us know about your stay with us in Richmond, KY. Your comments are appreciated and duly noted. The renovations that are taking place at this property are definitely needed and will continue until all facets of the motel are taken care of. Please come again. Again, thank you. More

Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for an overnighter while travelling. The staff was friendly and professional. The beds were comfortable and they had a full breakfast in the morning ( nice for families). It looked like they were remodeling which would be good. The carpeting definitely needs to be replaced. Unfortunately the place was not very clean, our room obviously wasn't vacuumed,... More

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you very much for your survey concerning our property. As you can see we are under a major renovations project, I do apologize for everything that is out place. There isn't very much I can do at this time to change your mind I'm aware, but when the new stuff gets put in hopefully you will come again and... More

Lexington, Kentucky
Top Contributor
76 reviews 76 reviews
27 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Friends, I hated everything about it. Starting with the dark green carpet installed in the 80's that showed every string, piece of fuzz and every wayward swipe of TP, I hated it. I hated the parking lot. Even from there you could spot the old, mildewed, faded drapes in the windows. I hated the halls. More bad green carpet, missing... More

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your survey. We are undergoing renovation and hopefully will have a like-new hotel over the next few months. Please come and see us again in the future. More

Belle, Mo
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We usully stay at this Best western at least 15 times a year. We have had no problems and will continue to return. The are currently remodeling to upgrade the motel. this is wher my family also stays when they visit.

Review collected in partnership with Best Western

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your survey concerning your stay in Richmond, KY. This property is under a major renovation project, we appreciate any patience and understanding during this process. Please come and visit us again the future. More

Fisherville, Kentucky
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 25, 2014

I read the reviews for this motel and decided to book it thinking the good outweighed the bad reviews. I was so disappointed. The carpets in the hallways are awful. The room carpets are not much better, the room and bath were just old. The linens and bathroom were clean but it just had a musty old feeling. The breakfast... More

Was this review helpful? Yes 1
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your survey concerning your stay in Richmond, KY. We are undergoing a major renovations project and there are many things that are out of our control, but we do apologize for all of our short comings. Please come and see us again in a few months, and things will be much better. More

Ocala, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 17, 2014

Condition of this hotel is bad. Had issues with non-working toilets, lights and A/C. Lack of cleanliness is a big issue with this place. Will never stay there again. The last trip it took 3 changes of rooms before we finally settled on a room that had a dirty bathtub.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for your survey concerning your stay with Best Western in Richmond, KY. Your patience and consideration is greatly appreciated during the renovation process that we are going through at this time. Please come again in a few months and see what strides we have made toward improving this property, More

Galion, Ohio
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 4, 2014

This is a typical Best Western. Nice clean rooms, good caring staff, Breakfast included. A good night of rest as we finished our southern trip. We often stay at Best Westerns as we have never found one to be dirty or unpleasant.

Was this review helpful? Yes 1
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Great reviews such as this one are what all hotels strive for. Thank you so so much for this one concerning the Best Western in Richmond, KY. Please come again. More

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Additional Information about BEST WESTERN Holiday Plaza

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Phone Number:
Location: United States > Kentucky > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Holiday Plaza 2*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our hotel is located on the suburbs of town and close to Interstate 75. We are 0.5 Miles from Eastern Kentucky University, and 0.3 Miles from our new shopping center, which includes Cinemark Movie Theatre, and much much more.Our hotel has 80 rooms on two floors, with an assortment of room types to fit each guest needs. We offer satisfaction guarantee with each room as we are sure you will be very comfortable at our hotel.A deluxe breakfast is served every day of the year except Christmas, and offers a variety of items such as Gravy &Biscuits, Bacon, Eggs, Fresh made pancakes, Fresh Fruit, Assorted Danish, Bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee.Our Indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area. Our Fitness center opens at 5:30 AM for early bird guests who choose to go there.Our hotel is a family oriented hotel, all rooms are interior rooms and can only be accessed with a room key, for your convenience and safety. ... more   less 
Number of rooms
80

Questions & Answers

Questions? Get answers from BEST WESTERN Holiday Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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