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All 14 Richmond hotels

BEST WESTERN Holiday Plaza

2.0 of 5 Hotel   |   100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
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65%
Ranked #4 of 14 hotels in Richmond
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
tnm8 Fredericksburg, Virginia
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81 people have reviewed this hotel

Traveler rating
    30
    25
    13
    9
    4
See reviews for
30
23
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Fredericksburg, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

We came into town for a military ball. We stayed 2 nights. It was a wonderful experience and we plan on going back. The staff was very friendly. Make sure to say "Hi!" to Tammy who does the morning breakfast. She went out of her way to find something I was able to have (I have a very restricted diet).... More

Review collected in partnership with Best Western

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Gray, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel went above and beyond my expectations. Staff is always friendly, and very helpful, the pool area clean and very enjoyable. I recommend Best Western Holiday Plaza to anyone in the area. This motel is located near a mall which was very helpful.

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United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

It's clearly an older building, but appeared well maintained. The continental breakfast was undoubtedly the best we've EVER had while traveling. All-in-all an excellent value. The only complaint I have is that the blanket on the bed wasn't heavy enough.

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Wooster, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Very satisfied with everything. The breakfast nook was really great offering a variety of food. Food was "fresh" and hot. The entire staff was very friendly and very helpful. Travelled from Florida that day, and spent 10 hours on the road. There was a burger restaurant right next to the BW and we didn't have to travel to get something... More

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1 review
3 of 5 stars Reviewed 2 weeks ago

Staff in breakfast room extremely friendly. Very southern hospitality. Our room left alot to be desired. Staff needs to get better at cleaning. Bed was comfy. The room was big enough for a large family. Great location by the best restaurants.

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you very much for your response to Best Western Holiday Plaza Motel, we appreciate your time and effort. This motel is in the beginning stages of a complete renovation, we would like to extend to you an invitation to visit this property again after renovations are completed and let the staff there know if the changes have been positive... More

Belle, mo
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The motel is very clean, and the sfaff very helpful and friendly. The breakfast area is clean and good. I would recomend this motel. The motel has easy access to the interstate. There are plenty of differnet places to eat from fast food to resturants.

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

This Best Western property values it's return customers and strives to make things better for them, as renovations are taking place we appreciate your patience and support and want you to know that although the property may have a new look the same great service and friendly faces will still be there to greet you. Thank you for allowing this... More

United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Quick check in and great staff with comfortable a room. Kinda noisy in hallways but that hotel life :) Thanks to the staff for flexible check in (early) and late check out.. Thanks to the staff for flexible check in (early) and late check out

Review collected in partnership with Best Western

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Best Western appreciates your thoughts concerning your stay in Richmond, KY. This property will be doing a major facelift over the next few months and would love to hear your thoughts about the renovations, please stop by this location again, same great service and same smiling faces will greet you, hope to see you soon. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The motel is easy on and off, clean, and well maintained. I definitely will stay here again and would recommend it to other fellow travelers. The breakfast was hot, clean and very quick. If you are looking for a nice motel in this area, then this motel is a good chose.

Review collected in partnership with Best Western

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for choosing this property for your lodging needs in the Richmond, KY area. Major renovations are being done at this property and hopefully you will visit us again and let the hotel know your thoughts. The same great breakfast, and service will still remain, everything else will be getting a face lift. Hope to see you soon. More

Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

After a long day of driving, it was so nice to arrive at Best Western Holiday Plaza, Richmond, Kentucky. After a quick check in and directions to our room by the desk clerk, we were pleased to enter our room with a comfortable king bed. The heating unit was easy to use to heat up the room as it was... More

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Dear Valued Customer, it is our wish to have every comment published about our property resonate these comments. Thank you, and we hope to see you again soon. More

Brantford, Canada
1 review
3 of 5 stars Reviewed March 3, 2014

Second floor has some designated smoking rooms at one end but the smell of stale smoke all through the corridor and stairwells is very disturbing. The manager was sympathetic but said that they need some smoking rooms for their established customers and felt there was nothing that could be done about it. I don't agree with that! To avoid this,... More

Review collected in partnership with Best Western

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charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you so much for letting us know of this problem, as few other guest around this same time also brought this to my attention, so I get the message that this is unacceptable. This week I have brought in extra help and have had the carpet professionally shampooed, and the walls washed down, and have purchased an smoke odor... More

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Additional Information about BEST WESTERN Holiday Plaza

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Phone Number:
Location: United States > Kentucky > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 14 hotels in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Holiday Plaza 2*
Official Description (provided by the hotel):
Our hotel is located on the suburbs of town and close to Interstate 75. We are 0.5 miles from Eastern Kentucky University, and 0.3 miles from our new shopping center, which includes Cinemark Movie Theatre, and much much more.Our hotel has 80 rooms on two floors, with an assortment of room typesto fit each guest needs. We offer satisfaction guarantee with each roomas we are sure you will be very comfortable at our hotel.A deluxe breakfast is served every day of the year except Christmas, and offers a variety of items such as Gravy &Biscuits, Bacon, Eggs, Fresh made waffles, Fresh Fruit, Assorted Danish, Bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee.Our Indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area. Our Fitness center opens at 5:30 AM for early bird guests who choose to go there.Our hotel is a family oriented hotel, all rooms are interior rooms and can only be accessed with a room key, for your convenience and safety. ... more   less 
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