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All 14 Richmond hotels

BEST WESTERN Holiday Plaza

2.0 of 5 Hotel   |   100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
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Ranked #5 of 14 Hotels in Richmond
A recent review
5 of 5 stars reviewed 3 days ago
Alisa S Culloden, United States
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123 reviews from our community

Traveler rating
    46
    34
    21
    15
    7
See reviews for
51
30
5
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Culloden, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The room was clean and comfortable. Lots of hot water in the bathroom. The staff was friendly and courteous. We really enjoyed the hot breakfast included with our stay. Biscuits, gravy, eggs, sausage, and bacon. Pancakes and an assortment of breads and cereals were also available. We will definitely stay there again if we return to the area.

Review collected in partnership with Best Western

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Onondaga, Michigan
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Though the decor was older, this room was roomy and comfortable, very clean and easy walk to restaurants and shopping. It was one of the least expensive stops on our trip and a very good value for the money. Hot breakfast was very good, too, and we received super friendly service. No complaints!

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Matthew V, Manager at BEST WESTERN Holiday Plaza, responded to this review

Dear Valued Guest - I am thrilled to hear you enjoyed your stay with us while in the Richmond, KY area! We work hard to provide the friendly service you received and take pride in our free hot breakfast! We do have new decor on property and are installing in rooms daily with nearly 90% completed, I apologize that you... More

stoughton, ma
Top Contributor
265 reviews 265 reviews
61 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we arrived the type of room we had reserved was not available because of the renovations. However the manager Karen Edwards, went above and beyond to make this stay exceptional. The room was clean, and well attended. The entire staff was pleasant and helpful, no matter what time of day. The breakfast room was cafeteria style rather than serving... More

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Matthew V, Manager at BEST WESTERN Holiday Plaza, responded to this review

Dear Valued Guest - Your kinds words describing your visit during your stay with us in Richmond, KY is very much appreciated! Karen and the rest of the staff really do like to go above and beyond for our guests and treat them like guests in our own home! Please come back and visit us as we work daily to... More

Publeo West
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Not bad for being under remodel. They kept the rooms clean on a daily basis. Good location near most everything that you need. We stayed three nights, the first two there were high school band students staying there, but it was still quiet.

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Matthew V, Manager at BEST WESTERN Holiday Plaza, responded to this review

Dear Valued Guest - We appreciate you choosing BEST WESTERN for your lodging needs while in our area! I hope you enjoyed your time here as it seems you were in town for a very busy weekend here in Richmond, KY! Our guest rooms have been recently remodeled and are looking beautiful! Please stop back and see us again should... More

Senior Contributor
25 reviews 25 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here 1 night for an interview, room was clean and big. Bed was comfortable, lots of pillows. There weren't many stations on the tv and it was fuzzy. It couldn't have been the tv because it looked new, I can only assume it's the cable company signal. Front desk gave good advice for a restaurant.

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Matthew V, Manager at BEST WESTERN Holiday Plaza, responded to this review

Dear Valued Guest - Thank you for staying with us while in town for an interview! We are glad to hear that you enjoyed the room and found the bed comfortable, always a PLUS to any hotel room! Our front desk always tries to give out good recommendations for restaurants in our area and I'm glad we were able to... More

Cypress TX, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I travel a lot and stay at many different motels. This one is great in every way. The value of its offerings compared to its price is unbeatable. I cannot think of a reason not to stay here and we have stayed at other motels in this area.

Review collected in partnership with Best Western

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Matthew V, Manager at BEST WESTERN Holiday Plaza, responded to this review

Dear Valued Guest - Thank you so much for choosing our hotel during your time in Richmond, KY!! We are excited to hear that you enjoyed your stay and saw the value that we work hard every day to provide to our guests!! In the past few months we've focused on changes to increase the value and quality of the... More

Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

stayed there for women's bowling tournament nice comfy room clean bed great breakfast only thing wrong TV was very snowy other than that great stay would recommend it One more thingwhen remodeling is done will be Even better

Was this review helpful? Yes 1
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for responding to our on line survey concerning your stay in Richmond, KY for the bowling tournament. This hotel is doing renovations and hopefully things will only get better. Please visit again soon, and Thanks again for your nice comments. More

cape coral, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Cleanliness is an issue;customer service lied no way was this a 5 star hotel...... indoor pool, which the whole reason we were advised to stay here was nasty. bad finish; dirty yellow; bugs in bottom of pool. Items floating in the hot tub! UGGGGHHHHH

Review collected in partnership with Best Western

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you very much for responding to our survey concerning your stay with us in Richmond, KY. I do apologize that your stay was not what you expected, the hotel is undergoing major changes and hopefully all the issues you encountered will be addressed. Please visit this hotel in the future and let us know if things are better. More

Piedmont, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

the hotel needs updated, the breakfast needs to be better, and the security is low, entrance door was suppose to lack but didn't. Eggs were cold and not real eggs. The room is in desperate need of an update.

Review collected in partnership with Best Western

Was this review helpful? Yes
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you for letting us know about your stay at the Best Western property in Richmond, KY. This property is undergoing a major renovation and is trying hard to overcome some of their short comings. Please visit again when renovations are completed. Thanks, Management More

Melbourne, FL, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

The staff at Best Western, Richmond, KY was very caring and helpful. This location is very convenient in accessing nearby locations: Irvine, Berea, Boonesborough. It is an older hotel that is being refurbished; and our room was up-to-date.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
charlee16, Manager at BEST WESTERN Holiday Plaza, responded to this review

Thank you very much for your comments concerning your stay at the Best Western in Richmond, KY. Renovations are on-going at this property and should be completed early 2015, please visit again and give us your feedback as to their improvements. More

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Additional Information about BEST WESTERN Holiday Plaza

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Phone Number:
Location: United States > Kentucky > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Holiday Plaza 2*
Number of rooms: 80
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