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La Quinta Inn Richmond

2.0 of 5 1751 Lexington Rd, Richmond, KY 40475
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La Quinta Inn Richmond
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La Quinta Inn Richmond
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179 reviews from our community

Traveler rating
    50
    56
    36
    17
    20
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Midland, Michigan, USA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel while visiting family in Richmond. This is a good hotel for the cost. Room was clean, beds were new and very comfortable. Breakfast selection was better than many mid-range hotels we've stayed at.

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
Clarksville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I have stayed at La Quinta in the past & not had complaints. So I was very disappointed in this one. It was dirty, poorly maintained & the shower had NO hot water. I would not even call the shower room temperature. I travel to this location semi-frequently & will look for another hotel next time.

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Stouffville
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2015

The hotel was very run down. The floors especially the carpeting was filthy. I would never stay here again. The bathroom floor was disgusting. On the floor behind the toilet bowl looked like it had never been cleaned

Review collected in partnership with La Quinta

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LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

I am sorry for what you found on the carpets and baths. I will make sure this problem is resolved. We are replacing all the carpets at the entire site and should be completed within the next 30 days. The carpet that we have now is still in good shape but is outdated. I will make sure that for the... More 

Louisville, Kentucky
1 review
4 of 5 stars Reviewed January 1, 2015 via mobile

I stayed at LaQuinta in Richmond Ky, my stay was quite pleasant. I stayed long enough to earn 6 free nights. The staff were always friendly, and willing to help. The rooms and bed were comfortable. My only complaint was getting certain things done in a timely manner. The fridge needed defrosting, I would say something week after week to... More 

Was this review helpful? Yes
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

Thank you for letting us know what your experience was at Laquinta of Richmond. I do apologize for the problem that occurred during your stay and will take care of the issue so it will not happen again. We are in the process of a complete remodel and it has taken a lot of my time to ensure everything is... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 14, 2014

Comfortable beds I had a concern at check out and it was handled in a manner that exceeded my expectations, these people will go the extra mile to take care of their guests. Friendly staff! Pet friendly Breakfast was perfect for me everything looked fresh and appealing. Free wifi, no problem!

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LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

Thank you for staying with us. We hope to always exceed expectations as often as we can. We also hope your travels bring you back this way again. More 

Brighton
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 15, 2014

I have now stayed twice at this location. Both times had the same experience - great service and value. Rooms are large, beds comfortable and they allow pets. Next door is a Cracker Barrell restaurant. Friendliest staff - Darryl is wonderful, so helpful and always has a smile.

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LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

Thank you for the kind words. Our main goal is service and cleanliness. We hope to continue to be your stopping spot when heading North or South. More 

Oshawa, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 14, 2014 via mobile

Stopped here on my way south... The front desk receptionist was extremely polite and accommodating, the room was clean, fresh, and refurbished. Had all the amenities - microwave, fridge, desk for my laptop, and two extremely comfortable queen beds. The best price is in the coupon books at the service centre ... $54!!!! PET Friendly! I will definitely stay here... More 

Was this review helpful? Yes
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

Thank you for your feedback. We do appreciate you staying with us. We are a great choice for price and area. The rooms are cleaned well and we have a great and caring staff. Hope your travels bring you this way again. More 

Overland Park, KS
Top Contributor
93 reviews 93 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 13, 2014

We only stay at motels for a good nights sleep when we are traveling. This is a really good nights sleep. The breakfast was good, the hot was hot and the cold was cold. We would definitely by pass Lexington from now on and go on to Richmond.

Review collected in partnership with La Quinta

Was this review helpful? Yes
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

Thank you for your response. We are only 15 minutes from Lexington. It is a great alternative to the prices and traffic there. We hope to see you soon. Thanks again. More 

Portage, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed November 6, 2014

Okay, in some ways this hotel is a little worn, but overall, it's fine. The hall to our room was a little dingy, yes, but the room itself had obviously been upgraded recently, was spotlessly clean, and had the handicapped amenities that I had requested. In fact, it went above and beyond. I asked for a walk in shower with... More 

Was this review helpful? Yes
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

We hope your needs were met and will do whatever we can to make sure they are. we do thank you for staying with us and hope to see you again in the near future. More 

Oscoda, United States
1 review
5 of 5 stars Reviewed November 1, 2014

Our stay at LaQuinta of Richmond in Kentucky was an absolute pleasure. Commencing with the check in the service was superior with the desk clerk both professional and knowledgeable about the area. Our room was clean but most of all comfortable and home-like compared to most hotels that we have stayed at recently. The staff at your Richmond location was... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

we thank you for the excellent evaluation. We do whatever we can to make sure our guest have a clean and comfortable room as well as service. Our service in Richmond is a great benefit. we will try to go above and beyond for all our guest. More 

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Additional Information about La Quinta Inn Richmond

Address: 1751 Lexington Rd, Richmond, KY 40475
Location: United States > Kentucky > Richmond
Price Range (Based on Average Rates): $
Hotel Class:2 star — La Quinta Inn Richmond 2*
Number of rooms: 95
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Also Known As:
La Quinta Inn - Richmond Hotel Richmond
La Quinta Richmond
Richmond La Quinta
Hotel Style:
#4 Business Hotel in Richmond

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