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Red Roof Inn - Richmond, KY

Certificate of Excellence
111 Bahama Court, I-75 at US 25, Exit #90/#90-A, Richmond, KY 40475
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Best prices for: 1 room 1 guest
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Red Roof Inn - Richmond, KY
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Red Roof Inn - Richmond, KY
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221 reviews from our community

Traveler rating
    93
    79
    20
    10
    19
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81
51
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29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hilton Head, South Carolina
Contributor
20 reviews 20 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here last weekend. We usually stay in Lexington, but Keeneland Race Track was open, so the place we normally stay (Hampton I 75) was full. Since we travel with our dog, selections are limited. So we decided on the Red Roof. We only stayed one night. We checked out the next day and had traveled... More 

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Frankenmuth, Michigan, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a scheduled stop on our way home from Florida. Made the reservation on-line with a good rate. Our room was very nice 2 queen beds which were very comfortable. Great flat screen TV, with mini refrigerator. The bathroom needed a new shower head as it was not great, no toilet paper in the room, and the hair dryer... More 

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REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you for stopping by our Red Roof Inn. We are glad to hear that you chose us while passing through Richmond, KY. I would like to apologize for no toilet paper in the room and the condition of the shower head. I can assure that corrective measures will be taken to make sure that a similar situation does not... More 

Grayling, Michigan
1 review
4 of 5 stars Reviewed 2 weeks ago

My husband & I stayed at this motel and accidentally forgot one of our bags when we checked out. Upon arriving home we discovered our loss. This bag contained all of our medication and $200 in cash. I called the motel and Rachel, the receptionist, said she had our bag and we confirmed that all of the contents were still... More 

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REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

I agree with you, Rachel is awesome! I am very grateful that she is apart of my team. I am very pleased to hear that we were able to get your bag back to in a timely manner, I will make sure that Rachel is aware of the nice words you spoke about her. Thank you for choosing our hotel... More 

Trenton, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

I was looking for a pleasant, affordable and safe place to stay while visiting our plant in Richmond and found it at the Red Roof Inn. The staff was very friendly and my room was clean and comfortable. I had everything I needed - TV, free Wi-Fi, refrigerator, coffee maker, microwave, ironing board and hair dryer. They even include a... More 

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REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

I am glad to hear that we were able to meet all your needs while staying at our hotel. Thank you for the taking the time to write this review, I will pass along your comments to my staff, positive feedback is important to us, We hope to see you in the future if you are back in the Richmond,... More 

Flushing, Michigan
Top Contributor
152 reviews 152 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a planned stop on the way to Florida from Michigan. The reservations were made online a couple of weeks in advance, and there was no problem. Our room was on the third floor which again, was no problem, since there is an elevator. Nice lobby, but my wife (with the sensitive nose) said that the third floor hallway... More 

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REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

I am very pleased to hear that your over night stay was great! Thank you for choosing our hotel on your way to Florida. Thank you for the kinds words you spoke about my establishment, guest feedback is very important to us. I am pleased to know that we were able to accommodate all your needs. Thank you for taking... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This place is old and smelly. We stayed in a king room and it was awful - the bedspread had stains and burn holes, the table had burn marks, the place looked and smelled like it hadn't been cleaned in a long time. I am so glad that we were just staying her as we made our way down south... More 

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REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you for taking the time to tell us about your experience at the Richmond Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence. We... More 

Wendell, North Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was the first time that I have seen a Red Roof Inn with a walk-in lobby, so I decided to try it. The room was clean, sheets were clean and the bed was good. Staff was really nice. The breakfast area was a little small, but it you maneuver around in it.

Was this review helpful? Yes 1
REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you for choosing us for your lodging needs while visiting the Richmond KY area. We are so glad that your first experience with Red Roof was good. We hope to see you at our other locations. Thank you for taking time to write this review. We look forward to seeing you in the future. Thanks, Laurie More 

Wisconsin
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 5 weeks ago

We oft select hotels based on tripadvisor ratings; often we have found gems. Not this time. this motel is a terrible disappointment. The setting is poor...charmless and noisy. Sadly, the interior is also charmless. Check inwas curt. Hallway was dark and smelly. room was darker and smeller. the climate control system is poor; system does not keep room at set... More 

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REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

I am very sorry that your stay was unsatisfactory. I can assure you that corrective measures will be taken to fix all the issues you had while staying with us. Please accept my sincerest apology and give us another chance to better serve you in the future. Again, I am very sorry. We look forward to seeing you in the... More 

Ontario, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 13, 2015

Stopped here on way to Florida. Although the staff was great, they couldnt make up for rude, loud neighbours & hard, hard beds. Sleep was non existent. Bring you own pillow for comfort. Nice breakfast.

Was this review helpful? Yes
REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you for choosing my hotel as a stopping point on your way to Florida. I would like to apologize for the issues you had while staying here. I can assure that I will be taking corrective measures to resolve these issues so they do not happen in the future. Thank you for the nice words about my staff! They... More 

Grand Bend, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

My husband and I stay at this hotel en route to Florida and back and have never been disappointed. We travel with a standard poodle and upon arrival, she immediately heads for the bowl of dog biscuits in the lobby, the hotel is 100% pet friendly and her stay is at no charge. We usually stay in rooms 108 or... More 

Was this review helpful? Yes
REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you for the nice words you spoke about my hotel and staff! We are very pleased to hear that your stay was wonderful. We love hearing feedback from our guest! Thank you for being a loyal guest! We will be looking forward to seeing you in the future. Safe travels. Thank-you, Laurie More 

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