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Red Roof Inn - Richmond, KY

Certificate of Excellence
111 Bahama Court, I-75 at US 25, Exit #90/#90-A, Richmond, KY 40475
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Best prices for: 1 room 1 guest
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Red Roof Inn - Richmond, KY
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Red Roof Inn - Richmond, KY
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214 reviews from our community

Traveler rating
    92
    77
    18
    9
    18
See reviews for
80
48
13
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wisconsin
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We oft select hotels based on tripadvisor ratings; often we have found gems. Not this time. this motel is a terrible disappointment. The setting is poor...charmless and noisy. Sadly, the interior is also charmless. Check inwas curt. Hallway was dark and smelly. room was darker and smeller. the climate control system is poor; system does not keep room at set... More 

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Ontario, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stopped here on way to Florida. Although the staff was great, they couldnt make up for rude, loud neighbours & hard, hard beds. Sleep was non existent. Bring you own pillow for comfort. Nice breakfast.

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REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you for choosing my hotel as a stopping point on your way to Florida. I would like to apologize for the issues you had while staying here. I can assure that I will be taking corrective measures to resolve these issues so they do not happen in the future. Thank you for the nice words about my staff! They... More 

Grand Bend, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I stay at this hotel en route to Florida and back and have never been disappointed. We travel with a standard poodle and upon arrival, she immediately heads for the bowl of dog biscuits in the lobby, the hotel is 100% pet friendly and her stay is at no charge. We usually stay in rooms 108 or... More 

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REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you for the nice words you spoke about my hotel and staff! We are very pleased to hear that your stay was wonderful. We love hearing feedback from our guest! Thank you for being a loyal guest! We will be looking forward to seeing you in the future. Safe travels. Thank-you, Laurie More 

Sparta, Tennessee
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 15, 2015

We recently stayed here for a karate tournament I was competing in and when we went to bed, we heard this hammering noise. We all think it was the pipes. About 5 minutes later, it luckily stopped, and so we could go to sleep. There were a few things that bothered me here. These girls who walked in just after... More 

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REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

First off, I would like to apologize for your unsatisfactory stay you had with us. I have contacted a plumber to get the pipes checked out. I can assure that corrective measures will be taking so this situation will not happen in the future, Again, please accept my apologies. Yours truly, Laurie More 

Marion, North Carolina
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 13, 2015

Stayed in Jacuzzi room it was alright but probably wouldnt again. Room had funny smell from dampness. Room was extremely warm put fan on and barely worked looked like it had a lot of dust built up on and inside vent area. Room was clean but is in need of updating everything looks well worn. Bed was comfortable. Breakfast had... More 

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REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you for taking the time to write this review. I would like to apologize for your stay just being O.K. Thank you for your suggestions and I will make sure Lamont is aware of the kinds words you spoke about him. We are grateful that he is a part of our staff. Thank you again and we hope to... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2015

book my room from Laura it has been one of my best hotel stays ever if in every business everyone was as nice and friendly and caring life would be so easy I so enjoyed my stay at this location clean rooms nice staff pool and all

Was this review helpful? Yes 2
REDROOF551, General Manager at Red Roof Inn - Richmond, KY, responded to this review

I am so pleased to hear that you had an awesome time while staying at our hotel. Laura is a great employee and we are grateful that she is a part of our team. Thank you for all the kinds words you wrote about our establishment and my staff. We look forward to seeing you in the future. Thank-you, Laurie More 

Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 2, 2015

So, we always stop at roadside hotels when we are on our road trips. Usually, we just pull up websites as we are getting tired, and there are two things we look for: 1) pictures look clean (no old, yucky comforters) and 2) they have those fresh waffle makers. This trip, I decided I would plan ahead. I decided that... More 

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REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

I am very sorry that your stay did not meet your expectations. I am sorry about the misunderstanding about the waffles, we do not have a waffle maker but we do have waffles. I have spoken with my staff about being more specific about explaining our breakfast options. Thank you for taking the time to write this review so we... More 

Clarksburg, West Virginia
Top Contributor
59 reviews 59 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 7, 2015

At first my wife was a little unsure if a spa tub next to the king size bed was a good idea. Once we got the tub full, got in and turned on the jets, ALL nervousness went away. The privacy of having the tub in your own private room, turned out to be amazing! The hotel is located next... More 

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REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

I am pleased to hear that you and your wife enjoyed the Jacuzzi spa room. We hope to see you on your future travels. Thank you so much for choosing us for your lodging needs while in the Richmond KY area. Thank you so much for taking the time to write this review. Thank you, Laurie More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 3, 2015

Really nice room. Clean and up-to-date furnishings throughout. Professional check in staff... totally impressed for this budget price hotel! This was a good find and wouldn't hesitate staying at this Red Roof again.

Was this review helpful? Yes 1
REDROOF551, General Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you for choosing us for your lodging needs while in the Richmond, KY area. We love hearing our guest's comments and feedback. Thank you for the taking the time to write this review. We hope to see you in the near future! Thank you, Laurie More 

Allen, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 27, 2014

We typically stay in 2-star motels on our travels, with a target price of $50/night. Some are pretty bad, others like this one are on the nicer end of the spectrum. (It is a 2.5 star at a 2- star price.) It has queens instead of doubles, which is a big plus for us. The room was clean and had... More 

Was this review helpful? Yes
REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you for the kinds words you wrote about our Red Roof Inn. We are happy to hear that was stay was great. We always like hearing about our guest stays. We hope to see you in the future and are very grateful that you stopped by! Thank-You, Laurie More 

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