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Red Roof Inn - Richmond, KY

111 Bahama Court, I-75 at US 25, Exit #90/#90-A, Richmond, KY 40475
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Red Roof Inn - Richmond, KY
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Red Roof Inn - Richmond, KY
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228 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auburn, Indiana
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago

We had stayed at this Red Roof in a year ago and it was fine however this time was much different. We were on our way home to Indiana from Florida and I had booked online for $67 but noticed a coupon the guest in front of me used for a $49 room. When I asked if I could get... More 

Was this review helpful? Yes
REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

I would like to extend my sincerest apologies to you and your family, that your stay was not enjoyable as the last visit you had with us. I will definitely share your concerns with the rest of my team members. I can assure you that corrective measures will be taken so similar situations like this will not happen in the... More 

Crystal Beach, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked on Hotels.com ... worked out well ... very clean, quiet and hotel staff was great. Easy access from Interstate 75. Continental breakfast was ... well ... a continental breakfast but sufficient.

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REDROOF551, General Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you so much for taking the time to write this review! We always enjoy hearing our guest feedback. I will pass along the nice words you said about my hotel to all my staff. We look forward to seeing you in the near future. Safe travels, Laurie More 

Dayton, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We made sure they knew we had a small dog and we had to go to Shriners and because our son in law played video games they accused us of fighting. So we got kicked out and had to take a disabled child to a run down hotel so we could try and sleep to drive home. I understand their... More 

Was this review helpful? Yes 1
REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

First off, I would like to apologize for the issues you had at staying at my hotel. Please contact me at (859) 625-0084, so I can get this issue resolved with you. Again, I am so sorry for the any inconvenience this may has caused you. Sincerely, Laurie More 

San Antonio, Texas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Great price for a place to lay your head. Nothing fancy but it was clean and staff was nice. It is right off the highway so easy to find. you do have to go down 1 more exit to find all the food. We were in non smoking room but when you got of the elevator you were hit with... More 

Was this review helpful? Yes 1
REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you for choosing us for your lodging needs while in Richmond, KY. I would like to apologize for the smoke smell in the hallways. I will get this matter took care of for you. Thank you for the kind words you wrote about my staff and our hotel. We hope to see you in the future, Thank-you, Laurie More 

Bristol TN
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed May 28, 2015

This hotel had one of the nicest managers we have ever met. Her name was Laurie. We had a family emergency and she worked with us with whatever we needed to do. The room was a good size and clean. Hotel close to restaurants and shopping. Breakfast area was a little small and there was not a big variety of... More 

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REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

First off, thank you for the nice words you spoke about my hotel and myself. It was my pleasure. I am glad my staff and I were able to accommodate you in your time of need. Please don't hesitate to call if you are heading back in the area. My staff and I will continue to pray for your family.... More 

Michigan
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 20, 2015

This is our 3rd time staying here. When the motel was new it was a great value and in top condition. On our 2nd stay I would not say the same; and for subsequent area visits we have been satisfied staying at the competition just down the hill. But this time a great coupon rate drew us in again and... More 

Was this review helpful? Yes
REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you for stopping back by our Richmond Red Roof! We always enjoy hearing our repeat guest experiences. I agree with you my staff rocks! They are all amazing! We hope to see you in the future, thanks for writing this review. Thank you, Laurie More 

Naperville, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2015

I stayed one night after bringing my niece back to college. Although the first room I got smelled like smoke, the desk clerk went above and beyond to get me a room that didn't smell like smoke. The room was very comfortable.

Was this review helpful? Yes 1
REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

I am so pleased to hear that your stay was wonderful. I would like to apologize for the first room smelling like smoke. I am glad that the front desk clerk was able to accommodate you very quickly. Thank you for taking the time to write this review. Thank you for choosing Red Roof Inn for your lodging needs. We... More 

Hilton Head, South Carolina
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed April 24, 2015

My wife and I stayed here last weekend. We usually stay in Lexington, but Keeneland Race Track was open, so the place we normally stay (Hampton I 75) was full. Since we travel with our dog, selections are limited. So we decided on the Red Roof. We only stayed one night. We checked out the next day and had traveled... More 

Was this review helpful? Yes 1
REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

First off I would like to apologize for the missing purse. I can assure that corrective measure have been taken to ensure that a situation like this does not happen in the future. I would like to extend a sincere apology for not returning your call in a timely manner, I was out of town at a work function. Thank... More 

Frankenmuth, Michigan, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 17, 2015

This was a scheduled stop on our way home from Florida. Made the reservation on-line with a good rate. Our room was very nice 2 queen beds which were very comfortable. Great flat screen TV, with mini refrigerator. The bathroom needed a new shower head as it was not great, no toilet paper in the room, and the hair dryer... More 

Was this review helpful? Yes 1
REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

Thank you for stopping by our Red Roof Inn. We are glad to hear that you chose us while passing through Richmond, KY. I would like to apologize for no toilet paper in the room and the condition of the shower head. I can assure that corrective measures will be taken to make sure that a similar situation does not... More 

Grayling, Michigan
1 review
4 of 5 stars Reviewed April 10, 2015

My husband & I stayed at this motel and accidentally forgot one of our bags when we checked out. Upon arriving home we discovered our loss. This bag contained all of our medication and $200 in cash. I called the motel and Rachel, the receptionist, said she had our bag and we confirmed that all of the contents were still... More 

Was this review helpful? Yes
REDROOF551, Manager at Red Roof Inn - Richmond, KY, responded to this review

I agree with you, Rachel is awesome! I am very grateful that she is apart of my team. I am very pleased to hear that we were able to get your bag back to in a timely manner, I will make sure that Rachel is aware of the nice words you spoke about her. Thank you for choosing our hotel... More 

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