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Quality Inn Richmond

2.5 of 5
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2006 Colby Taylor Drive, Richmond, KY 40475 (Formerly Jameson Inn Richmond)
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1 room 1 adult
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Quality Inn Richmond
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116 Reviews from our TripAdvisor Community

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Milwaukee, WI
Level Contributor
124 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed December 28, 2015

Pros -Acceptable sleep quality and room decor. -So-so fitness room. -Breakfast. -Nearby restaurants and shopping. -Good location. -Fine if you can get it for a low price. Cons -Feels a little worn down.

Helpful?
Thank fillmap
Jenny U, General Manager at Quality Inn Richmond, responded to this review

Thank you for your review. And that the Pros are more then the Cons. We hope you had an overall good stay with us and maybe see you again in the future. Happy New Year More 

Level Contributor
5 reviews
1 of 5 stars Reviewed November 25, 2015

Although I can't complain about the nightly rate, I still feel like I got ripped off. They advertise being a 2.5-star hotel on par with Holiday Inn Express and the like, and I could not disagree more. The bed was downright rock-solid, the bathroom was minuscule, and the room was in disrepair. When a bed is hard enough to leave... More 

Helpful?
Thank Amanda S
Jenny U, General Manager at Quality Inn Richmond, responded to this review

I am sorry to hear you did not like our beds, I am aware that some guests love our beds and some like yourself does not like them at all. I do hope your trip overall in the area was a good one, and had some time to check Richmond out. More 

Elizabethton, TN
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 21, 2015

Quality Inns can vary quite a bit. This is a newer hotel and met our needs. Clean and comfortable. Prompt check in. There are lots of fast food and other restaurants near by. We stay at Choice hotels because of the rewards program. Quality Inn was $20 cheaper than the Comfort Suites next door.

Helpful?
Thank GMJinTN
Jenny U, Manager at Quality Inn Richmond, responded to this review

Thank you for your business we look forward to future stays with us. More 

Benton, Kentucky
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 19, 2015 via mobile

It was a nice hotel with a very nice lobby and hot breakfast spread. The only thing that wasn't up to par was the bathroom. Behind the toilet hadn't been cleaned in several stays and they didn't leave us an extra roll of toilet paper with only half a roll on the holder.

Helpful?
Thank Taleah M
Cullowhee, North Carolina
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 19, 2015

First I need to say that my husband & I stayed at here using Priceline "Name Your Price". When my offer was accepted and we learned the identity of the hotel that had accepted my bid, interestingly, on the same webpage giving us the hotel information, there was an offer saying if we would pay $24 more, we could get... More 

Helpful?
Thank Rom15_4Hope
Jenny U, General Manager at Quality Inn Richmond, responded to this review

I am sorry to hear you did not have a pleasant experience. Let me say first of that we do NOT charge an extra $24.00 dollar fee for a non smoking room as a hotel. Normally if there is a request for a non smoking room from a 3rd party booking, we do try to accommodate, and switch the room... More 

Concord, North Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 10, 2015

I have stayed at the Quality Inn in Richmond KY three separate times and have been equally satisfied each stay. The rooms are updated, roomy and quite comfortable. The bathroom is spacious and always clean with plenty of towels. I've slept well each visit with no issues of noise or disturbances. Very important to me as a woman traveling alone... More 

Helpful?
Thank 77FreeSpirit
Jenny U, General Manager at Quality Inn Richmond, responded to this review

Thank you for your review! And I am so happy to hear you enjoyed your stay. Of course we love our furry guests here, and they are always welcome. We all love the hospitality industry and I am glad that it shows. We hope to see you and your fur-baby again soon! More 

Janesville, Wisconsin
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed September 28, 2015

The bed was very uncomfortable and the refrigerator froze my pop and oranges, and then defrosted and leaked out on the carpet. I had read good reviews of this place, so we were not pleased when we had this problem. I told the desk clerk when I asked for more towels to place in and around the 'frig. They said... More 

Helpful?
Thank 366JJS
Jenny U, General Manager at Quality Inn Richmond, responded to this review

I am sorry to hear this happened to you. We try hard to keep everything in working order, and I am glad you did let the front desk know about your problem so we could address it. We hope you will give us another chance in the future. More 

Ohio
Level Contributor
148 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed September 13, 2015

Traveling back from Florida, I sat in traffic for 1 1/2 hours and decided that I could not drive any further. Richmond is located just south of Lexington and by stopping here, I was able to get up early and beat rush hour in Cincinnati. The front desk staff was very friendly and the room was clean, nicely decorated and... More 

Helpful?
Thank LovetoWalk51
Jenny U, General Manager at Quality Inn Richmond, responded to this review

Thank you so much for your kind words. We are glad to hear you had a good stay. Richmond is a great place to stop for half way trips and we are happy that you decided to stop here. We hope to see you again on your next trip! More 

Millbury, OH
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed August 1, 2015 via mobile

We booked a Priceline Express Deal for $71. Hotel charged $4 more to switch to two double beds for our family of four, which was fine. The room was clean but cramped. It had a microwave and minifridge. Nice outdoor pool we didn't get to use. Friendly staff. Breakfast was free and included gravy and biscuits, whole fruit, waffles, cereal,... More 

Helpful?
Thank millburymom
Jenny U, General Manager at Quality Inn Richmond, responded to this review

Thank you for your review. I am glad you and your family spend the night with us. We hope to see you again. More 

Level Contributor
94 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 9, 2015

We liked the cleanliness of the room and the large size of the rooms. The pool was not too small and our grandson had an amazing time swimming with just us for two days. The breakfast was included and typical continental. The cleaning staff and breakfast staff were very friendly. The front desk folks did not even make eye contact... More 

Helpful?
Thank Tavelfamily
Jenny U, General Manager at Quality Inn Richmond, responded to this review

Thank you for leaving a survey, I will make sure to talk to my front desk staff about your issue. I know they all really like their job, but thanks to your comment I know what to focus on and talk to them about. More 

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