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Holiday Inn Express & Suites Richmond

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1990 Colby Taylor Drive, Richmond, KY 40475
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1 room 1 guest
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Holiday Inn Express & Suites Richmond
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175 Reviews from our TripAdvisor Community

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Traveler rating
    123
    41
    7
    2
    2
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69
36
9
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • Mar-May only
    (44)
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Fort Thomas, Kentucky
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Visiting our niece. We stayed at this hotel because of the ratings. Very nice place. Clean, quiet, friendly. Obviously, campus is only 5 mins down the road. Near everything. I know that we will be coming back

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Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Had two wonderful nights. Wifi is pretty strong here which is a must-have when you're traveling for work and trying to catch up on your workload at night. Very convenient location off highway & plenty of shopping/restaurants near here. Very comfortable room.

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Spartanburg, South Carolina
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there Christmas evening and had a nice room and experience. The hotel was busy but the room was still quite and we were able to sleep without outside noise. We also had our dog with us which they didn't charge an arm and a leg for her which is nice. Breakfast I'm afraid is the same old boring stuff... More 

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Naples, FL.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family traveled this summer with our family dog. This presented a new issue for us, finding hotels that accommodate pets. This hotel received wonderful ratings on Tripadvisor and BringFido, and it was all that and more. Many of the hotels that we stayed in on this trip were not as dog friendly, here he had plenty of green places... More 

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Kingsport, Tennessee
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on June 29th on way home from Lake Charlevoix, MI Probably the best HI Express that we have ever been to! Our room was huge and king size bed was VERY comfortable. Breakfast was very good as far as HI buffets go

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New York
Level Contributor
101 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First, I have stayed in this hotel before and I have reviewed it before. This summer, I was there for over 40 nights. I chose this hotel over the others in the area for one reason, consistency. The staff is excellent and very attentive to the needs of guests. The Internet is very fast and always on and reliable. The... More 

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Sima M, General Manager at Holiday Inn Express & Suites Richmond, responded to this review

Dear MidTMike, Thank you for your detailed 5 star review. A true compliment to a business is repeat business and we appreciate your return patronage. Our staff works hard to provide a memorable and comfortable experience for all guests and we are glad that we were able to hit the mark on all counts. We appreciate your understanding during our... More 

Toccoa, Georgia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was an excellent hotel! The location was right off of the interstate. The room was very clean and comfortable and included nice travel size toiletries. The breakfast buffet was a nice treat and included eggs, sausage, fruit, cereal, etc. There are several great restaurants and coffee shops within walking distance. If you like to shop, there are some great... More 

Was this review helpful? Yes 1
Sima M, General Manager at Holiday Inn Express & Suites Richmond, responded to this review

Dear tonydebenglish, Thank you for the 5 star review. We appreciate you choosing our hotel for your stay. Many guests find the location of our hotel convenient and we hope you got a chance to visit some of the many retailers. We hope the next time you are visiting your daughter in Illinois we will be a stop along the... More 

Jacksonville
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was the host hotel for my family reunion. Things started off a bit sorted because they wouldn't allow the room to be reserved online for the group block. This was disappointing to me as I wanted to get a cash back deal. The room was clean and appointed well. The common areas were nice and the afternoon popcorn snack... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Richmond, responded to this review

Dear sweetbliss76, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness and the common rooms. However, we’re sorry we fell below your expectation regarding housekeeping. We will address this concern. We take all reviews positive and negative very seriously, and your... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 18, 2015

We stayed at this particular hotel on our way home from Chicago. Check in was easy and the staff was very friendly. The hotel overall was nice and clean. We did have a few issues with our room. The vent fan in the bathroom didn't work. The shower had only two temperatures, very hot and scalding. The beds were not... More 

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Sima M, General Manager at Holiday Inn Express & Suites Richmond, responded to this review

Dear Kim M, Thank you for the review. We are sorry that your stay was not what you expected. Our shower control knob begins and ends outside the range of the colored markings and therefore can be confusing to understand when trying to get the best temperature for your shower. The bathroom ventilation system is not the traditional manually operated,... More 

Mount Sterling, Kentucky
2 reviews
5 of 5 stars Reviewed July 18, 2015

We stayed at this location while attending a funeral. We ended up extending our stay for 2 nights for a total of 4 nights and the staff was very accommodating. We had our 2 toddlers with us during the stay and they were very comfortable in the room. The room was very spacious, clean and well maintained. We took advantage... More 

Was this review helpful? Yes
Sima M, General Manager at Holiday Inn Express & Suites Richmond, responded to this review

Dear Traveling_Mommy, Thank you for the detailed 5 star review. We are sorry for your loss. We are glad you and your children enjoyed your stay and were able to relax. We understand that guests have many choices when choosing a hotel and since you chose our hotel we want to make sure you enjoy every aspect of your visit.... More 

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