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All 14 Richmond hotels

Holiday Inn Express Richmond

2.5 of 5 Hotel   |   1990 Colby Taylor Drive, Richmond, KY 40475
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Ranked #1 of 14 hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Viki A Stillwater, Minnesota
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138 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Stillwater, Minnesota
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stopped late at night and got the last room which happened to be a king jacuzzi suite. The kids loved it! The room was super clean and really nicely laid out. Breakfast the next day was really good. And I can't forget to mention how nice the desk clerk was when we checked in. Really made us feel welcome.

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Lexington, Kentucky
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

My family always stays here when we visit Richmond for EKU events. We've been here so much, the staff knows our name and we've all racked up some serious rewards points with how much we book here. The rooms are the great quality one would expect with Holiday Inn hotels! Richmond is a small but growing college town nestled in... More

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Top Contributor
66 reviews 66 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Would probably give this 3 stars if it wasn't for the fantastic staff, once in room they even called to make sure all was ok. Reason I would give it 3 stars is because the hotel us a little dated, but seems to be an issue across the whole Holiday Inn brand from the few I have stayed in the... More

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Cincinnati, Ohio
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for work, and this is one of the best Holiday Inn Expresses around! Michael who worked the front desk was very friendly and helpful. The rooms were clean and very roomy. I highly recommend this hotel anytime you are in the Richmond area.

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Lafayette, Indiana, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Wonderful and friendly staff! Great rooms with very comfortable beds! I would stay here again in a heart beat! It is rated #1 by TripAdvisor for a reason!! Rooms are well-equipped. It is the best Holiday Inn Express that I have stayed at.

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New York
Top Contributor
83 reviews 83 reviews
70 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed July 19, 2014

This hotel is great. They have a great staff. Excellent management. Blasting fast WiFi and a good breakfast. It is on the pricy side for Richmond, KY but there are really no alternative hotels that compare to this one. I have stayed here over 20 times and each time I have been greeted with a smile and felt welcomed. As... More

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Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear MidTMike, Thank you for the wonderful review. Your continued patronage is the best compliment we could ever receive. It is our mission to ensure that each and every guest has a memorable visit. We look forward to your return visit. Sincerely, Sima More

Top Contributor
81 reviews 81 reviews
59 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed July 19, 2014

As the title says, this is the best Holiday Inn Express I have stayed at. It seems to be bigger than the average HIX. The rooms are well-equipped with a microwave, fridge, coffeemaker and a nice big flat screen TV with tons of HD channels. There are many restaurants and shops in the area and the staff was very helpful,... More

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Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear betsybo, Thank you for the 5 star review. Our staff will love to hear that you enjoyed every aspect of your stay. You are correct regarding the 30 minute internet usage. Guest online safety is extremely important to us and therefore every 30 minutes both computers go through a purge to remove any personal information, files, or passwords. Thank... More

Senior Contributor
31 reviews 31 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 17, 2014

Stayed with our family of 5. Would definitely stay again. Staff was friendly. Breakfast was good with a bit more variety than you usually see at some of the other chains. Beds were comfortable and the room was very clean. Indoor pool is a fair size and allowed the kids to expend some energy. Would definitely recommend the hotel and... More

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Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear LakelandAnthony, Thank you for the review. We are thrilled that you and your family enjoyed your stay. The pool is definitely a great place to let the kids expend some pent up energy that can come from being cooped in the car. We hope to see you again should your travels bring you to our area. Sincerely, Sima More

Linden, Michigan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 30, 2014

I stay in this hotel several times a year. The facility and staff are outstanding. From the front desk to the breakfast crew, any problems or questions are handled efficiently. The rooms are well-appointed with amenities not always found in a Holiday Inn Express. The mall across the street has many restaurants and shops to meet the needs of any... More

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Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear rogbon1, Thank you for the 5 star review. Your continued patronage is important to us and we are delighted that each time you had a positive stay. Our entire staff continues to provide the utmost attention to every detail to ensure a memorable visit. We look forward to your next visit. Sincerely, Sima More

Ann Arbor, Michigan
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 20, 2014

The hotel staff was extra nice. Our king room with pull out couch was very spacious and clean. The room had a microwave and frig as well. Breakfast was good and had a nice selection (even fresh fruit). The juice tasted like flavored water, but everything else was fine. Easy on/off from the highway with plenty of gas stations and... More

Was this review helpful? Yes
Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear Tanya T, Thank you for choosing to stay with us. We know guests have many options when choosing a hotel and we appreciate that you chose to stay with us. Sorry to hear about the malfunction with the juice machine. The issue has been resolved. Do come see us again if you are in the area. Sincerely, Sima More

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Additional Information about Holiday Inn Express Richmond

Address: 1990 Colby Taylor Drive, Richmond, KY 40475
Phone Number:
Location: United States > Kentucky > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Richmond 2.5*
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Also Known As:
Holiday Inn Express Richmond Hotel Richmond
Holiday Inn Richmond

76 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (77)
Business center/function rooms (2)
Dining (6)
Room/suite (6)
Hotel & grounds (10)
Bathroom (2)
Pool/beach area (3)
Other (48)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Welcome to Richmond, KY. If you're looking for a place where friendly people and smiling faces are the hallmark of a city, where the blend of historic places, modern conveniences and Southern hospitality are vibrant, we welcome you to look no further and stay with us. Located off I-75 at exit 87, with 81 spacious rooms, a free 'hot' deluxe breakfat bar, wireless Internet and an indoor pool. With just a short drive to downtown enjoy the scenery of historic buildings, shopping, and dining. At Lake Reba Recreational Complex, you will find, a beautiful fishing lake, walking and running trails, playgrounds, Gibson Bay Gold Course, Adventure Falls Miniature Golf and Paradise Cove Pool. Visit Hummel Planetarium on EKU's campus for a trip to outer space! If you decide to drive around you will see places such as Ft. Boonesborough State Park, White Hall Historic Site, Valley View Ferry, and the American and Civil War Battlefield sites. At Bybee Pottery, located on HWY 52E, among the southern hills of Madison County, you can still watch pottery being made, this tradition has been going on there for 200 years. Our new Richmond Center, located across the street has stores such as, Belk, JC Penny, Hastings Entertainment, Logan's Steakhouse, Culvers, Cinemark Movies. Acres of Land Winery has delicious dining and remarkable home grown wine. Galaxy Bowling and Champions Sports bar is fun for the whole family. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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