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All 14 Richmond hotels

Holiday Inn Express Richmond

2.5 of 5 Hotel   |   1990 Colby Taylor Drive, Richmond, KY 40475
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96%
Ranked #1 of 14 hotels in Richmond
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
MidTMike New York
  • Overview
  • Reviews (133)
  • Photos (75)
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  • Room tips (17)
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133 people have reviewed this hotel

Traveler rating
    94
    33
    4
    0
    2
See reviews for
46
28
8
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
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English first
New York
Top Contributor
83 reviews 83 reviews
70 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is great. They have a great staff. Excellent management. Blasting fast WiFi and a good breakfast. It is on the pricy side for Richmond, KY but there are really no alternative hotels that compare to this one. I have stayed here over 20 times and each time I have been greeted with a smile and felt welcomed. As... More

Was this review helpful? Yes 1
Top Contributor
81 reviews 81 reviews
60 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

As the title says, this is the best Holiday Inn Express I have stayed at. It seems to be bigger than the average HIX. The rooms are well-equipped with a microwave, fridge, coffeemaker and a nice big flat screen TV with tons of HD channels. There are many restaurants and shops in the area and the staff was very helpful,... More

Was this review helpful? Yes
Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear betsybo, Thank you for the 5 star review. Our staff will love to hear that you enjoyed every aspect of your stay. You are correct regarding the 30 minute internet usage. Guest online safety is extremely important to us and therefore every 30 minutes both computers go through a purge to remove any personal information, files, or passwords. Thank... More

Senior Contributor
31 reviews 31 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed with our family of 5. Would definitely stay again. Staff was friendly. Breakfast was good with a bit more variety than you usually see at some of the other chains. Beds were comfortable and the room was very clean. Indoor pool is a fair size and allowed the kids to expend some energy. Would definitely recommend the hotel and... More

Was this review helpful? Yes
Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear LakelandAnthony, Thank you for the review. We are thrilled that you and your family enjoyed your stay. The pool is definitely a great place to let the kids expend some pent up energy that can come from being cooped in the car. We hope to see you again should your travels bring you to our area. Sincerely, Sima More

Linden, Michigan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay in this hotel several times a year. The facility and staff are outstanding. From the front desk to the breakfast crew, any problems or questions are handled efficiently. The rooms are well-appointed with amenities not always found in a Holiday Inn Express. The mall across the street has many restaurants and shops to meet the needs of any... More

Was this review helpful? Yes
Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear rogbon1, Thank you for the 5 star review. Your continued patronage is important to us and we are delighted that each time you had a positive stay. Our entire staff continues to provide the utmost attention to every detail to ensure a memorable visit. We look forward to your next visit. Sincerely, Sima More

Ann Arbor, Michigan
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 20, 2014

The hotel staff was extra nice. Our king room with pull out couch was very spacious and clean. The room had a microwave and frig as well. Breakfast was good and had a nice selection (even fresh fruit). The juice tasted like flavored water, but everything else was fine. Easy on/off from the highway with plenty of gas stations and... More

Was this review helpful? Yes
Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear Tanya T, Thank you for choosing to stay with us. We know guests have many options when choosing a hotel and we appreciate that you chose to stay with us. Sorry to hear about the malfunction with the juice machine. The issue has been resolved. Do come see us again if you are in the area. Sincerely, Sima More

Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 3, 2014

We stayed here for one night during a road trip. Everything was great. The staff were very friendly and helpful (even coming to the room to help fix the remote when we couldn't get the DirectTV to work). The beds were very comfortable. The mini-fridge was larger than most; the room also had a microwave. The breakfast had a lot... More

Was this review helpful? Yes
Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear Atlanta_Mom_to_2, We are thrilled that your family including your dog :) enjoyed your stay with us. We are lucky to be conveniently located to so many restaurants and shopping. I will be sure to share your comments with the rest of our staff. Sincerely, Sima More

Senior Contributor
48 reviews 48 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 27, 2014

We stayed here as an overnight stop on our way from Indiana to Tennesse. Our room was very spacious, the whirpool tub was clean, the bed was very comfortable. We had a nice quite hot breakfast in the morning. We would stay here again.

Was this review helpful? Yes
Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear lostgirl2, Thank you for your review. A comment of a return visit is the greatest compliment a hotel can receive. We hope you had a nice visit in Tennessee and are able to stay with us again on your return to Indiana. Sincerely, Sima More

Central City, Kentucky
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 12, 2014

I have traveled to this location on several occasions due to business and once on a personal trip for a college tour for my girlfriend. Needless to say every time we have stayed at this particular property, whether it is for one night or four nights, they never cease to amaze with the quality of the experience you receive whilst... More

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Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear dknight808, Thank you for your detailed 5 star review. The time you took writing this lengthy review is much appreciated. Our hotel is very lucky to have such a trustworthy staff all the way from room attendants to front desk. Good luck on campus visits with your girlfriend and we hope to see you again should she choose to... More

Ankeny, Iowa
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2014

We spent one night at this hotel and were completely satisfied. We had a small issue at check-in as our key would not work but the rest of our stay was perfect. The hotel is spotless and breakfast was better than those offered by similar hotels.

Was this review helpful? Yes
Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear Cyclops1977, Thank you for your 5 star review. Sorry to hear you experienced a slight key malfunction. The hotel has recently changed all locks to a new system thereby eliminating any key troubles. We hope you can come check it out should you be in our area. Sincerely, Sima More

Michigan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 11, 2014

Clean, well maintained hotel. Easy on, easy off of I-75. Good selection of restaurants, shopping and gas right at the exit. Biggest concern was that the parking lot filled up. Also wasn't excited to see that it was pet friendly. Odd to see dogs in the hallway, especially because we have allergies. My fault for overlooking that detail when I... More

Was this review helpful? Yes
Sima M, General Manager at Holiday Inn Express Richmond, responded to this review

Dear Crazy4Pack, Thank you for your review. Indeed we are a pet friendly hotel, however we do have stringent cleaning protocols in place for when a pet stays in a room. We also have designated rooms for pet families. Sincerely, Sima More

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Additional Information about Holiday Inn Express Richmond

Address: 1990 Colby Taylor Drive, Richmond, KY 40475
Phone Number:
Location: United States > Kentucky > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Richmond 2.5*
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Also Known As:
Holiday Inn Express Richmond Hotel Richmond
Holiday Inn Richmond

75 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (6)
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Hotel & grounds (10)
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Dining (6)
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Bathroom (2)
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Pool/beach area (3)
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Other (49)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Richmond, KY. If you're looking for a place where friendly people and smiling faces are the hallmark of a city, where the blend of historic places, modern conveniences and Southern hospitality are vibrant, we welcome you to look no further and stay with us. Located off I-75 at exit 87, with 81 spacious rooms, a free 'hot' deluxe breakfat bar, wireless Internet and an indoor pool. With just a short drive to downtown enjoy the scenery of historic buildings, shopping, and dining. At Lake Reba Recreational Complex, you will find, a beautiful fishing lake, walking and running trails, playgrounds, Gibson Bay Gold Course, Adventure Falls Miniature Golf and Paradise Cove Pool. Visit Hummel Planetarium on EKU's campus for a trip to outer space! If you decide to drive around you will see places such as Ft. Boonesborough State Park, White Hall Historic Site, Valley View Ferry, and the American and Civil War Battlefield sites. At Bybee Pottery, located on HWY 52E, among the southern hills of Madison County, you can still watch pottery being made, this tradition has been going on there for 200 years. Our new Richmond Center, located across the street has stores such as, Belk, JC Penny, Hastings Entertainment, Logan's Steakhouse, Culvers, Cinemark Movies. Acres of Land Winery has delicious dining and remarkable home grown wine. Galaxy Bowling and Champions Sports bar is fun for the whole family. ... more   less 
Number of rooms
81

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