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All 8 Radcliff hotels

Holiday Inn Express Radcliff

2.5 of 5 Hotel   |   200 Endeavor Way, Radcliff, KY 40160
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Ranked #2 of 8 hotels in Radcliff
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed December 1, 2013
BaseCampTiger Arlington, Virginia
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49 people have reviewed this hotel

Traveler rating
    27
    14
    5
    2
    1
See reviews for
19
5
4
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Paris, France
1 review
1 of 5 stars Reviewed January 14, 2014

Spoke to night clerk Paula she was very short with me when I inquired about 2 rooms for the night. She acted as if she could care less if I stayed at the hotel or not. I believe that front desk people should be trained to be pleasant when dealing with customers after all we are the ones paying there... More

Was this review helpful? Yes
General M, Manager at Holiday Inn Express Radcliff, responded to this review

Dear nightdragon: Thank you for your feedback about your experience. It's shocking to hear the experience you had with one of our agents; we have some of the most customer service oriented agents at our property. I can tell you that we take customer service very seriously here, and I hope that we have an opportunity to show you our... More

Arlington, Virginia
Contributor
14 reviews 14 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 1, 2013

Stayed here almost a month on business at Knox and loved everything about the place. I blew off my assigned hotel and stayed here instead based on the reviews of the Internet service. I needed a bomb-proof, high-speed connection for work and school purposes and was never once disappointed. What a nice surprise to discover it's also SUPER clean and... More

Was this review helpful? Yes
Management-HIERADKY, Manager at Holiday Inn Express Radcliff, responded to this review

Dear BaseCampTiger: Thank you so much for your review of our hotel! We don't often have guests stay for such a long time, but when we do, we like to make sure that the service is the same as the day of arrival as it is for your final day. As a manager, it is very rewarding to see when... More

Phenix City, Alabama
1 review
5 of 5 stars Reviewed November 24, 2013

Spent a week while attending school at Fort Knox. This hotel has it going on in every aspect. Check-in was a breeze. The desk staff were polite and pleasant. The room was spic and span top to bottom, well appointed and organized to give it a feel of spaciousness. The free hot breakfast has something for everyone and is varied... More

Was this review helpful? Yes
General M, Manager at Holiday Inn Express Radcliff, responded to this review

Dear nct27rjb: Thank you for staying with us during your recent visit to the Radcliff/Ft. Knox area! We see by your wonderful review that we were really able to show you what we strive to achieve for every guest stay. It starts with the management and training, and it sounds like all departments had a hand in making your stay... More

King George, Virginia
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 23, 2013 via mobile

The hotel is very nice, not exceptional luxury, but very good luxury. The staff are very curious and helpful. The only possible complaint is that there is no safe in the rooms, although there is a safe at reception. Internet service is good had no problem connecting. The breakfast is good, but limited.

Was this review helpful? Yes
General M, Manager at Holiday Inn Express Radcliff, responded to this review

Dear vaman1949: Thank you for staying with us during your visit to the area! We're glad to see that you enjoyed the courtesy and helpfulness of the staff, as well as the amenities provided overall. Your feedback is very appreciated and always helpful, especially your comments about the safe. We are constantly striving to make improvements, and this is the... More

Dayton, oh
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 27, 2013

The hotel was right off the highway. We had reservations, but needed to make some last minute adjustments. The hotel staff couldn't have been more helpful or pleasant (thank you Monique!). The hotel itself was one of the cleanest I've stayed in for awhile-including the breakfast area. I would stay here again.

Was this review helpful? Yes
General M, Manager at Holiday Inn Express Radcliff, responded to this review

Dear Lynne W: Thank you for taking the time to let us know how we're doing after your recent stay! It sounds like you enjoyed the spacious room, and the welcoming feel you experienced. I can tell you that we train constantly to provide that very feeling to all of our guests, and it sounds like we succeeded! In addition,... More

Clarksville, Tennessee
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 15, 2013

We went with this hotel and used our USAA discount! The location was perfect as we were also seeing family there and had a baby with us. They offer cribs for free. The hotels i got quotes from. The same area went back on their quotes.. This hotel was idiot free! Monique at the front desk was amazing! Shes awesome!... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Radcliff, responded to this review

Dear Alicia L, Thank you for writing a review about your recent stay with us. It's great to hear you positive feedback on our hotel location, staff services and facilities. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. However, I am sorry that... More

Honolulu, Hawaii
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 19, 2013

Went to Radcliff on business and used the HIE as other co-workers were staying nearby. How fortuitous! Helpful and friendly staff made checking in a breeze. The room was big- two big queen sized beds, desk, tv/drawers unit. Refrigerator was medium-sized, enough to comfortably store a weeks worth of groceries. Wi-Fi signal in room was strong and reliable. Lots of... More

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General M, Manager at Holiday Inn Express Radcliff, responded to this review

Dear HaveRiceWillTravel: Thank you for taking the time to provide us which such a glowing and detailed review of your stay in July! It sounds like our attentive staff was able to meet the expectations you have when staying at an IHG property. From the front desk to maintenance, it takes all departments to make the guest experience wonderful, and... More

Tannersville
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013 via mobile

One of the most ftiendly places I have visited. The staff is very accomodating and welcoming. The breakfast is very accomodating and the breakfast area is maintained in a high state of cleaningless. I have placed this hotel in my favorites while visiting the Ft. knox area.

Was this review helpful? Yes
General M, Manager at Holiday Inn Express Radcliff, responded to this review

Dear Cdelacru03: Thank you for staying with us during your visit to the Radcliff/Ft. Knox area! We take great pride in the people that make our hotel home, and the glowing review you've given us about our people and the breakfast staff is a great opportunity to recognize them for their outstanding customer service. I look forward to another opportunity... More

Charlotte
1 review
5 of 5 stars Reviewed August 15, 2013

Very nice, clean hotel. Paula at the front desk was very helpful and efficient, always with a smile. Breakfast was wonderful every morning with omelets, ham, gravy biscuits and sweet rolls. Would stay here again.

Was this review helpful? Yes
General M, Manager at Holiday Inn Express Radcliff, responded to this review

Dear Luann P: Thank you for taking the time to review our hotel! One of the best things about our property is the staff, and it's always great to recognize individuals that made you feel so welcome during your stay. We work hard to keep things clean, and to provide an outstanding breakfast to get you off to a good... More

Radcliff, Kentucky
1 review
5 of 5 stars Reviewed June 27, 2013

My wife having worked in the hospitality business for many years has made me a stickler for good customer service at a hotel/motel. Monique at Holiday Inn Express in Radcliff, KY, provides some of the absolute best customer service I have encountered anywhere - this professional made my day and my stay - even as difficult to please as I... More

Was this review helpful? Yes
Joshua R, General Manager at Holiday Inn Express Radcliff, responded to this review

It was a pleasure speaking with you the other day, and thank you so much for taking the time to write your review! As you realized during your stay, we strive to provide excellent customer service here, and I'm so glad to see that Monique did such an exceptional job for you! There's nothing that pleases me more as a... More

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Additional Information about Holiday Inn Express Radcliff

Also Known As:
Holiday Inn Express Suites Radcliff Hotel
Holiday Inn Express Suites Radcliff Hotel Radcliff
Holiday Inn Radcliff
Radcliff Holiday Inn
Address: 200 Endeavor Way, Radcliff, KY 40160
Phone Number:
Location: United States > Kentucky > Radcliff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Radcliff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Radcliff 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel in Radcliff, KY near Fort Knox. We're confident that you'll enjoy a comfortable stay in our comfortable rooms which offer premium amenities and a convenient location right off of Hwys 31-W & 313 (Joe Prather Hwy). Families will love exploring Fort Duffield, Armor Unit Memorial Park and the Patton Museum of Calvary and Armor located at Fort Knox, just a few miles from our hotel. Our hotel is located close to area shopping, including the Radcliff Antique Mall and the Towne Mall in Elizabethtown, seven miles south. Our hotel is also ideal for business travelers due to its convenient location near area businesses including Cardinal Health, Akebono, Hardin Memorial Hospital, UPS, Windstream, Accumetric and Altec. We are also in close proximity to several first-class golf courses. Free breakfast, a heated indoor swimming pool, small meeting room, and a 24-hour business center are among the many amenities our Radcliff hotel provides to make your business trip productive and comfortable. Book your reservation today and enjoy our excellent Radcliff hotel room deals and rates. ... more   less 
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