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Candlewood Suites Radcliff-Fort Knox

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100 Endeavour Way, Radcliff, KY 40160
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1 room 1 adult
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Candlewood Suites Radcliff-Fort Knox
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57 Reviews from our TripAdvisor Community

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Virginia Beach, Virginia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

I checked in on a Sunday and the room was no cleaned again until Monday a week later. Image your unmade bed, all your trash, nasty towels, no toilet paper for 9 days....I don't think having to take my towels to the desk to replacement, or asking for toilet paper and taking out my trash are acceptable for any hotel.... More 

Helpful?
Thank FredFStone
Cristina E, General Manager at Candlewood Suites Radcliff-Fort Knox, responded to this review

FredFStone Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with every stay. I greatly appreciate your comments about your experience. We would like to apologize that you were not made aware that we only have housekeeping every 7 days. The Candlewood... More 

Woodbury, Minnesota
Level Contributor
146 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I am not impressed with this place. There is no free breakfast, like the HI Express next door, and what they do sell, it is minimal and overpriced. Why sell little individual containers of cereal, when you sell no milk? The first night I stayed there, I pulled back the covers and the sheets had crumbs on them. The linens... More 

Helpful?
Thank gbpackerfan62
IHGService, Guest Relations Manager at Candlewood Suites Radcliff-Fort Knox, responded to this review

Dear gbpackerfan62, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best extended stay hotel around. I am pleased that you liked the self service laundry facility, however, it sounds like we fell below your expectations with regard to the lack... More 

Olive Branch, Mississippi
Level Contributor
4 reviews
5 of 5 stars Reviewed December 1, 2015

Didn't realize Robert was the employee of the month, but he went out of his way to help us with a communications problem we experienced during our November stay. My wife's smart phone was not receiving or sending any messages and couldn't call out either. I asked Robert if he knew of any phone settings that could be causing this... More 

Helpful?
Thank Sid L
Fort Knox, Kentucky
1 review
5 of 5 stars Reviewed November 11, 2015

I just wanted to share my experience at Candlewood Suites Radcliff - Ft. Knox. Robert is doing an outstanding job. Great customer service along with attention to detail. This Man should be promoted to management. I have experienced this several times over the last year when I passed through the Fort Knox area at Candlewood Suites. God bless your staff... More 

Helpful?
Thank ZZtop-Terry
Ubbelohde, General Manager at Candlewood Suites Radcliff-Fort Knox, responded to this review

Sid L Thank you for taking the time to write a review about your recent stay with us here at the Candlewood Suites Radcliff / Fort Knox. We were absolutely elated to hear that Robert was able to help out with your phones and DVD player in the room. We strive to make every guest experience not just a great... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed October 31, 2015 via mobile

Stayed for one week arriving on Sunday and departing on Friday. Room was great. Kitchenette was just right for an extended stay. The room had a full size refrigerator. Internet was fast. Bed was comfortable. The staff there is the BEST great people that would bend over backwards to make your stay great.

Helpful?
Thank Fireking60
Social Circle, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 18, 2015

On a resent business trip to FT Knox KY my coworkers and I were booked at the Candlewood Suites in Radcliff, KY. The hotel was first class and the staff Robert and Dawn could have not been more helpful for anything we needed. Upon my return home to Georgia I discovered I had forgotten my Alabama Crocks and the world... More 

Helpful?
1 Thank Larry C
Williamstown, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2015

Great place to stay. Clean and neat and the front desk was so helpful especially Sylvia and Dawne they couldn't be more helpful. If we ever go back to Fort Knox we would definitely stay there again. Really enjoyed out stay, there was 4 of us and everyone really liked it.

Helpful?
1 Thank Maria A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015 via mobile

I've been staying at the Candlewood for a few weeks, and the staff never fails to be charming, particularly Claudia and Corey. They took care of any problems I had quickly and well, and made my stay overall a very pleasant one.

Helpful?
1 Thank DanielvL15
1 review
5 of 5 stars Reviewed June 15, 2015 via mobile

My family and I stayed here in the middle of June as we were passing through kentucky. The young lady who checked us in was so sweet. Claudia made sure we were very well taken care of during our short visit. I would definitely recommend this hotel to anyone I know.

Helpful?
Thank Emc1224
Radcliff, Kentucky
1 review
5 of 5 stars Reviewed May 31, 2015

I am a frequent traveler and stayed at many hotels. Candlewood Suites in Radcliff, KY is highly recommended. In addition to GREAT and FRIENDLY staff like Myra, Rita and Claudia are stupendous. Full kitchenette with dishes, pots/pans, Tupperware, stove top with 2 burners and the list goes on! Not to mention, washer and dryer are FREE 24/7.

Helpful?
Thank autob0ts
Questions? Get answers from hotel staff and past guests. Ask a question

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