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Quality Inn Prestonsburg

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1887 US Hwy 23N, Prestonsburg, KY 41653-8661 (Formerly Heritage House Hotel)
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1 room 1 guest
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Quality Inn Prestonsburg
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34 Reviews from our TripAdvisor Community

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Traveler rating
    12
    7
    4
    2
    9
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12
6
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bloomfield, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2015

The check in staff were great. The night desk clerk was beyond exceptional. The room was clean and smelled good. I will stay there again and recommend anyone in the area needing a place to sleep do the same. Again, the night desk clerk was the best part of our stay. She went above and beyond to make sure we... More 

Was this review helpful? Yes 2
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2015

Very comfortable king size bed, huge remodeled room with big flat screen tv. Coffee, hair dryer and shower amenities. Very happy we stumbled upon this gem! They have a pool and free breakfast too! I would recommend this place to anyone. Staff was also very nice and helpful.

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Richmond, Kentucky
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

I've stayed at this particular hotel when it was under many other names/owners. This time around, they have certainly gotten the renovations done properly. The beds are very comfortable. The desk area is a nice upgrade. The TV in our room was much larger than anticipated, but that's not necessarily a bad thing. The shower walls were a little lackluster,... More 

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Detroit, Michigan
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 18, 2014

Stayed here last weekend while visiting family. The carpet, beds, chair and TV all appeared to be new. Beds were decently comfy. We were on the highway side and you can definitely hear the cars go by, but personally I had no trouble sleeping because of it. I'll definitely stay again the next time I visit

Was this review helpful? Yes 1
jim o, General Manager at Quality Inn Prestonsburg, responded to this review

We would like to thank you for being our first review on trip advisor after our opening of our newly remodeled rooms.Thank you for noticing our new 47inch tv's ,new carpet,new beds,new tub and tile.We are delighted that you enjoyed it.We do hope when back in the area we see you again.Again thank you so much. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 5, 2014 via mobile

Working in Prestonburg for a few weeks. Second week and following weeks stayed at the Inn. Everything was good except if you plan on a hot breakfast it won't happen until after 7. Staff pleasant. Rate comparable to others. Accommodations better than most.

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Lincoln Park, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

My family and I have recently stayed here a few time now while in to visit relatives. Great staff. clean rooms pool was relaxing food and entertainment was fun. I recommend this hotel to everyone going down that way.

Was this review helpful? Yes 1
Fort Wayne, Indiana, United States
1 review
4 of 5 stars Reviewed October 24, 2013

My daughter and I spend Friday and Saturday nights at this hotel and I must say it was a pleasant experience. When we checked in, the clerk was very nice and friendly. She gave us a room on the ground floor just off the breezeway with excellent access for people (me) with limited mobility. The beds are very comfortable, room... More 

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Cardington, Ohio, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 2, 2013

Over labor day weekend 2013 myself, my husband and father stayed here for one night to visit family. My father formerly being from banner ky. we would pass this hotel to visit him and always had said it looked like a nice place. At one time I am sure it was but not this time. Our room smelled like must... More 

Was this review helpful? Yes 3

Travelers are raving about these Prestonsburg hotels

1 review
4 of 5 stars Reviewed August 16, 2013 via mobile

We live close to this area and have to travel back and forth a lot. This hotel is by far the best value, has the nicest staff, best amenities and most convient location. We have stayed here 6 times so far and will continue to stay here when need to be in the area overnight. No funky smells (Jenny Wiley)... More 

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Kentucky
Level Contributor
384 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
1 of 5 stars Reviewed August 16, 2013

I've stayed at this hotel several times in the past and have always had great experiences with the rooms being clean and the staff being very friendly. This time, I was horrified to find the hotel in almost complete disarray. I was told the hotel was under new ownership and management and I'm astonished that the hotel has gone down... More 

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